[Resolved]  Vivo Mobile India — service centre people requested to pay money for warranty period mobile

Address:600045

Hello,

On 05th my mobile display colour changed while kept in charge, i immediately gave it at vivo showroom in krishna nagar, mudichur,.

Next day i went to collect the phone, they are asking to pay money as the mobile got physical damage, but i argued as they is not even a single crack.

But they are not agreeing, since 4 days i am following up, but getting the same reply.

I have attached the pic, as i can't able to share you the full image as size is more.

If you want share me a contact number i will share it through watsapp.

Excepting a positive reply.

Thank you.

Regards,
Lawrence david.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Mar 14, 2019
Complaint marked as Resolved 
Vivo Mobile India customer support has been notified about the posted complaint.
Verified Support
Feb 11, 2019
Vivo Mobile India Customer Care's response
Hi Lawrence David, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [protected]@vivoglobal.com
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vivo Mobile India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    82%
    Complaints
    1040
    Pending
    198
    Resolved
    803
    Vivo Mobile India Address
    Plot No. 54, 3rd Floor, Delta Tower, Sector – 44, Gurgaon, Haryana, India - 122003
    View all Vivo Mobile India contact information