[Resolved] Vivo Mobile India — V3 Gold - Fooling the customers | |||||
Product was purchased from The Mobile Store from Galleria Market, Gurgaon Vide Inv No. 2165/56835 dt. 30.10.2016. Since the piece was faulty, their Service Centre at Sector14 was approached on 08.11.2016 who said it is faulty and issued DOA for replacement after keeping the original set with all accessories. On approaching the retailer with DOA for replacement, I am returned back to approach the service centre to get the original set nly after which the dealer will replacement. The company with incapable Staff taking customers for a ride. Was this information helpful? | |||||
Dec 14, 2016 Complaint marked as Resolved Vivo Mobile India customer support has been notified about the posted complaint. Verified Support Nov 10, 2016 Vivo Mobile India Customer Care's response Hi pawanmak, please share your contact number and details on our official mail id that is [protected]@vivoglobal.com
| |||||
 1 Comment | |||||
Comments
I buy a vivo v max3 on 19/11/2016. 4days ago... .few days the phone working good. But yesterday night I receive a incoming call. Micro phone not working. Then I called him back but same problem. Some times it working. Can't call properly Today it battery backup is much poor then first days.., now I think to return this product please help
Reply
Vivo Mobile India Customer Care's response, Dec 4, 2016
Verified Support
Hi sambhu. a, please share your contact number and details on our official mail id that is [email protected]
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
82%
Complaints
1040
Pending
198
Resolved
803
Plot No. 54, 3rd Floor, Delta Tower, Sector – 44, Gurgaon, Haryana, India - 122003