[Resolved]  Vivo Mobile India — vivo mobile phone not blocked even requested with bill copy & fir copy

Address:Mehsana, Gujarat, 384001

My self kiran raval live in gujarat (Mehsana).

I was using vivo 1713 mobile.
Said phone was theft by someone from my pocket.

Hecne i punch police complain & get copy of complain.

I contact to vivo mobile by call that inform that my mobile was stolen kindly lock imei [protected] & [protected]

As security reason but vivo unable to process the same.

Kindly help for the same.
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May 20, 2018
Complaint marked as Resolved 
Vivo Mobile India customer support has been notified about the posted complaint.
Apr 08, 2018
Updated by Kiran Ravak
imei [protected] & [protected]
Verified Support
Apr 11, 2018
Vivo Mobile India Customer Care's response
Hi Kiran Ravak, we do understand your concern. In order to assist you regarding your concern, please share your contact number on our official mail id that is [protected]@vivoglobal.com
Complaint comments 

Comments

I play movie on this phone phone is very heating when I'm calling everyone person phone very heating I play every game the phone very heating and I'm on internet it heating.
Vivo Mobile India Customer Care's response, Apr 11, 2018
Verified Support
Hi Saurav Padvi, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]

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