[Resolved]  Vivo Mobile India — Vivo smart phone - y50l

Address:Ernakulam, Kerala, 682030

In continuation with my complaint, i wish to inform that today afternoon
I have receivd a call from mr. Vivek of your office and informed that
Rs.5000 will be paid against complaint of my smart phone.

I have informed him that i don't want any amount and i need only
Replacement of handset for my use. Pleaase do the needful. My handset
Is under warranty and bought the same before two month. Three time
I approached you service centre and they have updated the software in
Three time. Still the problem is continuing.

R n subramanian
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Feb 14, 2017
Complaint marked as Resolved 
Vivo Mobile India customer support has been notified about the posted complaint.
Verified Support
Jan 14, 2017
Vivo Mobile India Customer Care's response
Hi R N Subramanian, Vivo India did not launch any model by the name of Y50L. Please mention the correct model name, so that we can help you accordingly.
Complaint comments 

Comments

Can you people call me please ..????

[protected] and [protected] and [protected]
Any video not playing continously, its stoping within 6 secs, in youtube and hot star apps, my money is loss waste of money, plz rectify my problem, my phone model number vivo 1603, Android version 6.0.1
And chrging also not getting fast
And getting down fast
Vivo Mobile India Customer Care's response, Feb 14, 2017
Verified Support
Hi vijayalaxmi dobbali, please share your contact number and details on our official mail id that is [email protected]
After updating second time my phone heat too much...Even when m increase brightness it heated...On my third update of 300mb ...It blast ... Even play simple vedio in lowest brightness my phone heated...I uninstalled all game m app even reset my phone...But all is useless
Vivo Mobile India Customer Care's response, Mar 6, 2017
Verified Support
Hi Shalu simple, please share your contact number and details on our official mail id that is [email protected]

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