[Resolved] Vivo Mobile India — vivo v5 +ipl series model | |||||
I have purchased vivo v5 + mobile in may 2017, but afterone month back camera cover itself removed during usage and today also its speaker is not working. Also contact local service center for back camera but they are asking that it is chargeable. If it is in warranty peroid, then why it is chargeable. Please get it done as soon as possible. My name is upasna dua Co. No. [protected] and mail id is [protected]@gmail.com Was this information helpful? | |||||
Oct 28, 2017 Complaint marked as Resolved Vivo Mobile India customer support has been notified about the posted complaint. Verified Support Sep 26, 2017 Vivo Mobile India Customer Care's response Hi Upasna Dua, as per the telephonic conversation, required information has been provided to you.
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 1 Comment | |||||
Comments
Not satisfied with your information, as have genuine reason not timely approached to your service center. In warranty peroid it should be changed. As it is default in product. Back camera was not properly working after one month.
Reply
Vivo Mobile India Customer Care's response, Sep 27, 2017
Verified Support
Hi Upasna Dua, as per conversation we have provided you related information of your query, however, we request you to please share complete details with concern over email at [email protected] for further assistance on this.
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