[Resolved]  Vivo Mobile India — vivo v7 plus bluetooth device connecting

Address:Udupi, Karnataka, 576111

I am ashok shetty from karkala, udupi dist., i am purchsing befor 4 month in vivo v7+ in flipkart., this mobiles performance is so good... The prblm of in bluetooth device... Bluetooth connected my device but its not cleared hearing so i am gon 3 times o[censored]r costomer care was udupi addres (1st floor chitharanjan circle (Above my mobiles), thenkpete, maruthi veethika, udupi, karnataka 576101) 1st time he respond 1. Its cleared u can go, 2nd time also same its cleared i am not found found any prblm u can go, 3rd time he also same, 4 th time i am shouting that center and i talk with him (U check this mobile and bluetooth, i am leave with this phone and bluetooth 1week) he checked that after three days he cld me its prblm cleared now i am changing fully board on this device. Then i am bring this mobile but after 2 days same this prblm.. After i am cld ur costomer center it is same what can i do he should tel i am calling after noon to u... But i am not recieving his cal now its 1 week going not cal or any response.. Now u can tel what can i do plss tel... I am asking to u... 1 pls u can refund my amount or replace my device plsss its last humble my request... Thn u can not respond this msg i am going to consumer court...
Thanks and regards.
Ashok shetty, [protected], [protected]
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Mar 3, 2018
Complaint marked as Resolved 
Vivo Mobile India customer support has been notified about the posted complaint.
Verified Support
Jan 30, 2018
Vivo Mobile India Customer Care's response
Hi Ashok Bola, sorry for the inconvenience caused. Thank you for sharing the contact number, we will get back to you shortly.
Verified Support
Jan 31, 2018
Vivo Mobile India Customer Care's response
Hi Ashok Bola, as per the telephonic conversation, please visit the service centre, so that we may help you accordingly.
Complaint comments 

Comments

Sir, I have a vivo y55s and it's shows only a white low light on display ...But display and touch not crack and this is ok.after pressing on backside of smartphone ., then display showing well..Why.sir what's problem.
Vivo Mobile India Customer Care's response, Feb 6, 2018
Verified Support
Hi new video, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]

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