[Resolved]  Vivo Mobile India — vivo v9 / severe hanging and contacts lost on auto restart

Address:

700020

Dear sir/mam,

I have bought a vivo v9 mobile on 25.06.2018 from fast information network, metropolis mall, kolkata. It's been five months since i bought, i have been facing so many technical problems like frequent hanging, web apps, making calls, all contacts lost on auto restart. And also, i couldn't able view the call lists and not able to attend the calls or make calls while the phone is hanged. While making calls phone becomes hanged and screen looks dead sometimes.
The dealer mentioned that the handset is not capable of handling so many apps whereas in internal storage, 31.37 gb is still showing as available space.

I want an immediate redressal of my grievance with the replacement of the handset of vivo v9 and not servicing as the phone had gone to service centre twice before i brought forward the complaint to you or else i would have to take necessary legal actions against your company for providing defective handsets.
Hoping you will take an immediate and strict action for the above.

Rohit kumar sonthalia

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