[Resolved]  Vivo Mobile India — worst customer service by a staff

Address:Karimnagar, Karimnagar, Andhra Pradesh, 505001

I have purchased vivo v9 online, due we faced some problem with mobile amazon team refereed me to contact vivo service center, we meet staff by name prashanth yadham in karimnagar. He was very rude in approaching a customer and we also communicated in call to rectify my query, he is just throwing the words as am busy don't call me again.. I request concern team to take a required action and i was completely upset with his service.
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Apr 19, 2019
Complaint marked as Resolved 
Vivo Mobile India customer support has been notified about the posted complaint.
Verified Support
Mar 18, 2019
Vivo Mobile India Customer Care's response
Hi Sai padman, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [protected]@vivoglobal.com
Complaint comments 

Comments

I am very disappointed vivo mobile service handset
very worst service
i have facing problem with vivo handset
and already visit service center 3 times for the same issue in
but still problem was not resolved
and my mobile already in warranty but they will not getting me proper answer
Vivo Mobile India Customer Care's response, Mar 19, 2019
Verified Support
Hi Riyazkhan pathan, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]
I'm using vivo v9 pro and I noticed that I'm not getting proper notifications from all the app which I installed.
I have tried lot many options to get notifications but still not getting it.
If they can't provide a single damn phone properly then why are they selling their product with such high price.
Vivo Mobile India Customer Care's response, Mar 22, 2019
Verified Support
Hi Jaya Kaushik, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]

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