VLCC Complaints & Reviews

1. Refund is not being provided by Vashi VLCC though they have taken money from me by saying that both packages are guaranteed packages
2. Now, as they are unable to deliver the results, I have asked for refund. But the matter is being delayed for no reason. If VLCC VASHI did not have the capabilities and experienced staff, they should not have made false promises. It is mistake of VLCC VASHI staff and I should not lose my money because of careless and negligent staff.
3. I had gone to the VLCC , Vashi centre to join the 5 kg weight loss program. However, Sonal, the counselor there, provided information that they have a guaranteed weight loss package and a guaranteed inch loss package which is very effective. I paid more than Rs.17000 to VLCC , Vashi for both the packages on 01 Jun 2012 & started on 04 June 2012. (The amount paid was for 5 TS sessions (one additional they gave complimentary) (with the TS sessions coming with a guaranteed inch loss) & the 5 kg guaranteed weight loss.
4. However I faced the following issues:
The first TS session I had: The girl who did the massage led to burning of skin due to improper handling. However, I did not complain, but I did bring this to the notice of the dietician and the physiotherapist.
The second TS session was horrible. It seems that the girl who did the massage did not have the kind of experience to do it. She hit my rib bone very hard many times in front and on the sides. The massage she did was with one finger/thumb and not with hand. After the massage, I got rib bone pain, sore muscles and tummy muscles were swollen and tender too. Heaviness in tummy and digestion related problems started. I immediately contacted Shruti and Jyoti who are the dieticians. However, they said it was normal and would take 5-6 days to normalise. I thought that probably, since they must be experienced, what they say is right and it must be normal. I was also unable to go for my weight loss sessions post this, as merely touching that part of skin would aggravate the existing pain. I have hardly gone twice for the weight loss post this issue, however, since it hurts i had to cut short those two sessions and could not take for the 45 minutes duration as would have been. Since the issues didnt subside after more 2 weeks, I spoke to the doctor there, doctor Deepa. She also said its normal, and prescribed some medicine and asked me to massage with an oil .
The second TS session was not done correctly. Else, what the problems I experienced after the second session, I should have got the same problems after the first TS session also. However, the doctor and dieticians did not take the issue seriously. Due to negligent behaviour of VLCC staff, I have to suffer. Why should I ?
5. I wrote to them a number of times, contacted the CEO and the customer care, however, Vashi VLCC have written letter stating that they cannot provide the refund. Also the letter contains lot of false information. VLCC is unnecessarily sending false letters which is highly unprofessional. First money is taken by giving guaranteed packages and now they are denying it. Management decision should have been based on facts and not on basis of false information provided by VLCC VASHI centre. Its obvious that since VLCC VASHI does not want to pay refund, they are trying to give false information
6. VLCC VASHI has to pay the entire amount that I gave them, because the promised inch loss and weight loss has not happened. They have told that both these are guaranteed packages, hence I had paid the money. Now if they have not fulfilled the guarantee, they have to refund my money
7. Its not right that VLCC takes money from people by providing false guarantee and later on refuses to pay if they are unable to provide the guaranteed services
8. Please note I hadnt asked for any guaranteed package. Sonal, the counselor, provided me two packages which she said, provided guarantee and she said that if I join these two sessions, there will be guaranteed weight loss and inch loss. Also weight loss that would happen in “TS” sessions would be over and above the weight loss of 5 kgs in the guaranteed weight loss session. VLCC VASHI has in its correspondence and the package they gave me specified the term " guarantee" If VLCC does not provide any such package which is guaranteed, then " Vashi VLCC " centre is providing false guarantee and taking money from people.
9. At all times the customer care, area head, centre head, counselor, dieticians and the doctors have accepted that there has been a mistake from their end and I should accept the same amount worth of products or join another VLCC centre. Please note that I do not intend to join VLCC or use VLCC products as I no longer have faith (due to issues as mentioned above) I should be given the entire amount of my refund. Also, when I had spoken to the customer care “Hemshikha”, she had told me that mine is an exceptional case, and she would speak to the management about the refund. I am not sure she has spoken or no. As VLCC VASHI has accepted their mistake, then its their fault and they should refund.
10. VLCC VASHI is now trying to state false information so that they don’t have to pay me. This is not right. VLCC doesn’t have right to cheat customers.
Thanks and Regards

HI EVERYONE ITS TIME TO WAKE UP ATLEAST NOW....THERE IS NO DIGNITY OF LABOUR AND SELF-RESPECT GIVEN TO THE EMPLOYEES OF VLCC. ALMOST ALL THE EMPLOYEES OF THE COMPANY HAVE BEEN TREATED VERY WORSTLY AND HIGHLY HUMILIATED NOT BY THE CEO BUT BY THE VP OF ANDHRA PRADESH Mrs.BABITHA TANEJA.....SHE DOES NOT LIKE ANY EMPLOYEE GROWING MORE THAN HER...SHE USES VERY FILTHY LANGUAGE AND IS FULLY POLITICAL....SINCE MANY YEARS SHE IS THE ONLY ONE WHO IS RULING THE ENTIRE SOUTH...I AM OFCOURSE NOT A CLIENT BUT AN EMPLOYEE ITSELF WHO COULDNOT WORK UNDER HER ANY LONGER AND RESIGNED MANY YEARS AGO...BUT JUST BECAUSE OF HER HOW MANY MORE EMPLOYEES SHOULD GET SUFFERED AND GET HUMILIATED....????PLEASE GUYS OF VLCC FAMILY WAKE UP NOW COZ NOTHING LATE THAN NEVER......PUT A FULL STOP TO THIS SOON.....
VLCC GROWS ONLY IF BABITHA TANEJA IS THROWN OUT OF IT WITHOUT ANY MERCY...HOPE IT WILL HAPPEN VERY VERY SOON.....FOR THE BETTERMENT OF ENTIRE INSTITUTE...AM SURE MOST OF THE EX AND PRESENT EMPLOEES MUST BE HAVING THE SAME FEEL STILL WHICH HAS TO BE TAKEN INTO ACTION ASAP.

This is to bring to kind notice that I "shagun mishra " from "bareilly" has been under skin purification treatment for 2 months for acne vulgaris with complaints of open and closed comedones, pustules,vesicles,nodules and scar mark on my entire face. I was guaranteed positive results for which I payed 15000/- And instead of recovering the situation has worsened. VLCC has a big name and just for that I opted for the treatment but now for me it's worthless. It's not only about the money but also about the faith I had which is overshadowed by the current situation... looking forward for a reply...

Hi,

I went to VLCC JP nagar branch Bangalore and enrolled on 26-Aug-2012 for VLCC weight loss program for Rs. 50,000/- and made full payment of the same through my credit card.
I took only took 2 sessions from VLCC and found out that it was not good, and the VLCC staff advised strict diet and daily regular jogging/cardio exercise if I need to loose weight. THis seemed a bit unusual.

Also as part of my work assignment I have to travel abroad and cannot take the services of VLCC anymore, so I requested VLCC to canecl my membership and payback me my amount after deductingthe charges for 2 sessions which I attended. But VLCC people are refusing the same and are saying that they cannot cancel and the money will not be refunded. I wrote the same concern to their coprate office mail @ [protected]@vlcc.co.in, but no responce from them.

I tried reaching them over phone but they are not getting the concerned person over phone.

Kindly hlp me out in hte regard and also to get back the amount of Rs. 50,000/-

Regards,
Goutam [protected]

I AM BEING CHEATED BY THE VLCC KONDAPUR CENTER BY GIVING FALSE ASSURANCE OF GAURANTEED WEIGHT LOSS OF 10KGS IN 2 MONTHS. BUT IT DID NOT HAPPENED. I AM FILING A CASE AGAINST THIS CENTER. CASE NO.Case No 357/2008 FROM NOIDA HAS GOT A FULL COMPENSATION AGAINST VLCC.

I approached vlcc for a hair treatment. I have curly hair which is dried up due to humid weather.
VLCC suggested me to go for Keratin blowdry which cost me around 11k including taxes, however my hair was still wavy and curly and not blowdry straight as promised after the first wash.
When I reached the office again they promised me to give me the desired service again and now they have straightened my hair which i am yet to wash.
But what i would like to write here is the total cost of my tratment
Keration blow dry=11k
Spa session-2k
Loreal AMine tratement kit-3.5k
Hair spa-2k.
so when a customer approaches u why dont u tell the complete cost and just say it would be done in 11k.I truly would not recommend vlcc for anyone as i feel i too got cheated as everytime i went u gave me some new products and spa treatments and you dont inform it prior that these are the things to be used after the treatment. I would just stay that vlcc is not affordable for the middle class people and please dont make fake promises to people.

I joined for the VLCC program last November, paying around |AED 6500. I have hardly got any results. I suffer from eczema (skin allergy), due to which my skin is sensitive to many products, which i feel VLCC should be aware of before i join the program.. While i joined, they told me the heating sessions will not be given to me, but of course they have charged me for the same. After a few sessions of tummy tuck, i got a severe allergy reaction with the anti cellulite gel that they use, due to which i could not continue my sessions.

In this case,i feel, I am not responsible for what has happened and the whole blame goes on VLCC for not informing me before i joined the program. I am eligible for a refund.. For this i have called their customer service a ''n'' number of times but i have not received any call or feedback from them yet..

How much more could they cheat a customer for business and money... THE BIGGEST CHEATERS I HAVE EVEN SEEN..I hardly lost a kg in 3 months time of VLCC, had allergy reaction also, and no effect for the cash spend...

I have no clue how to even give a complain...

I joined VLCC for a hair loss treatment. Sheila John was the consultant for my case. She prescribed 12 expensive treatments for "revitalising" the scalp. This had absolutely no effect. After 8 sessions, she said, now I had developed dandruff. I did not have dandruff earlier and I think the treatment at VLCC developed the dandruff. Now she made me buy the purifying sessions at the cost of more than 2k per sessions. Long story short, I ended up spending more than 45k and my state was worse than when I started. PLEASE DO NOT GO HERE for any treatments. They are complete frauds.

I joined VLCC-kandivli centre for beauty..no doctor's available for 2-3 months and they told me to transfer my package to slimming. After transfer, they were treating as they are giving me free service and their staff is also not working as per their system. As per the rules measurement of client have to be done but they were putting [censored] figures themselves only in the card, without taking actual measurement. They mentioned in the card 2cm loss from every part of body within 3 days???? Just un-believable.. I feel I lost my money and time...

My name is Shilpa.VLCC is very fake business doing.They are cheating clients very easily with false promises.My time and my money both waste and my patience also lost.Nobody taking care once u paid their duty finished. They play silly ,cheap games with clients.

My name is Shilpa. i was joined march 1st 2011.My package is 10kg weight loss.after 6 months i reduced weight only 1kg.There nobody taking care about me.once u paid their duty was finished then our struggle starts.higher officials one name i mentioned (Babitha) in banjarahills branch she is talking very rude.There dietitians are following their own way.i suggest nobody should not join VLCC.There employs are silly jokes behind clients.

respected sir,
last weak i visited for treatement of my hair of rebonding treatement for this they said me 11,000 rs but instead of doing rebonding treatement they done normal straightning treatement & they charged me full for rebonding treatement in whic there ddiffrance amount was 5000 rs straightning also they have not done properly when i made complaint them but they are not responding properly so pls give me proper sollution pls contact on my cell [protected]

Sir

I am using VLCC product named Punarnava astringent..from last one year...but this time i buyed and used it was not the same as before...
then i checked the bottles..they are bit different...so please take action regarding it...i have both bottles...my skin had alergee after using that last bottle of astringent...please revert on my email i.d [protected]@yahoo.co.in

Thanks With Regards
Samriti

Hi ......few weeks ago my dad's leg got burnt in vlcc session....

after i complained they rudely talked with me.

Dear Ma'am/ Sir,

I am a working girl, had taken slimming treatment from VLCC,Indore but their counselor conveyed wrong information that definitely you will find 3-4 inch loss , but now after I have taken the treatment and I am not finding any difference , the Center manager called me and said , sorry this treatment was not to reduce inches it was just for toning,. If this is the case , they should refund back my money, I belong to a Middle class family, and i have given almost my one month salary, You are only the people who can help me out with this problem. Please help me in getting back my money , as they have made false commitment. I need justice. You can understand why should I suffer , if their counselor doesn't know anything about the product.

Thanks & Regards,
Pinki Hablani

Hi, I am Priyanka and I took a 5 session Novacid sitting from VLCC. The Jaipur centre manager - Shalini had initially promised that it will smoothen my skin, remove pigmentation, bringing back lusture and also get my acne problems under control. I told her that I do not have acne anymore and I only want to get treated on open pores and existing acne scars. She convinced me that Novacid treatement took care of all those and I would start seeing results after first sitting only.

It was pure fraud. After 1st sitting when I complained of almost no result, she told me that she never promised about any acne scars and I would have to take a different treatment for them. Other than that, she said that only 1 sitting won’t help and I should take all 5 and then see. She also coaxed me to buy VLCC products for better results. I did everything as asked and yet there are no results. Infact, during the treatment, my earlier acne problem emerged back and I had to visit a skin doctor to control it. I am still fighting the scars left and the pathetic centre manger could not even offer me anything for scar removal.

However, when after 5 sittings there was no result, the centre manager agreed with me and her staff accepted all the facts. But they did not agree on giving me my money back or atleast removing the new scars formed from their treatment. I need to take them to consumer court. Can anybody help me. I want my money back.

sir pls take actions againts vlcc. and provide my money 5000 refund. becose my hair looks very ugly pls hlp e sir. aruna sharma [protected]

SIR VLCC PRODUCTS DAMAGE MY HAIR. MY HAI LOOK UGLY & FRIZZEY.LCC NOT WORKING AGAINTS MY MAIL COM.

SI I REQUEST U PLS DO SOMETHING.[protected]




I Aruna Sharma have been a regular customer of VLCC for the past 5 years and always used to even refer others also about this organization for quality and behavior along with latest techniques, but the incident that occurred on dated 03/03/2011 was something that changed the image of VLCC completely in my mind. I visited the branch of VLCC situated in sector 35 CHD on hair strating that day and got my hair done. The work was done with the total billing of Rs. 5000.00. after coming back from there after 4 days only I found that my hair turned look ugly and I immediately informed the management of the VLCC sector 35 to which they gave me a rude answer and also spoke in an unprofessional tone. I called again to the manager and then when I did not get satisfied with their answer I sent a mail to the office in Mumbai, something happened. The staff called me and asked for the adjustments. I again talked to the staff and they were again speaking a rude and unprofessional language and add on to that they also insulted our mother tongue by saying that the mail should be sent in English and they would do so as the staff does not understand the Hindi language. This is the biggest insult of my life and also of my mother tongue and I shall proceed to the honorable court to see that firstly the consumer rights commission gets me an apology along with the reimbursement along with the time I wasted on this VLCC and also the humiliation that I faced by the people who made fun of me. I shall also strike them with the misconduct and above all the disrespect shown to our mother tongue. I am a tax payer Indian and I shall also seek for the strick punishment given to the people who attended my case. I have discussed the matter with my relatives who are into law and media. This letter is just to intimate you and make you realize that being Indian or speaking in the native language is not a part of shame or disgrace and I wish to teach a very good lesson to the people who did so. I would join the end like to ask that is Mrs. Vandana Luthra an American or the staff of VLCC is doing business in Australiya that they can’t understand the mother tongue.
I shall not resolve this issue soon and make sure that we meet in the law of court and media
Regards

Please do not enroll for any packages .They are a waste of money and VLCC is out just to fool people and cheat . They just change colors after you give them money. They will fool you to enroll for packages and never deliver what they had committed. No refund of money, no transfers. and they give 50%-60% discounts on almost everything. Big cheaters

my name is rajini,i have joined vlcc 4 months back,i paid 6600rs for the beauty treatment in vlcc for tanning removal on my face, they told me after 5 sittings you will get a clean face without tanning, now my 4th session has completed but there is no result in my face, looking as like before treatment and my face is getting dark, and also i paid 5000 rs for weightloss treatment, they told me in 12 sittings you will lose 6 to 8kgs weight,now my 9th session has completed but i didn't lost even 3kgs upto now,is vlcc mis guiding peole? what is the solution for my problem?
my face is getting dark before treatment what have to do?