Claimed

VLCC Complaints & Reviews

2.7
Updated: Dec 18, 2025
Complaints 951
Resolved
494
Unresolved
457
Contacts

File a complaint to VLCC

Having problems with VLCC?

File a complaint and get it resolved by VLCC customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

VLCC reviews & complaints page 46

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
goutamwajapeyi
Sep 4, 2012
Resolved
Report
Copy
Resolved

Address: Karnataka

Hi,

I went to VLCC JP nagar branch Bangalore and enrolled on 26-Aug-2012 for VLCC weight loss program for Rs. 50,000/- and made full payment of the same through my credit card.
I took only took 2 sessions from VLCC and found out that it was not good, and the VLCC staff advised strict diet and daily regular jogging/cardio exercise if I need to loose weight. THis seemed a bit unusual.

Also as part of my work assignment I have to travel abroad and cannot take the services of VLCC anymore, so I requested VLCC to canecl my membership and payback me my amount after deductingthe charges for 2 sessions which I attended. But VLCC people are refusing the same and are saying that they cannot cancel and the money will not be refunded. I wrote the same concern to their coprate office mail @ [protected]@vlcc.co.in, but no responce from them.

I tried reaching them over phone but they are not getting the concerned person over phone.

Kindly hlp me out in hte regard and also to get back the amount of Rs. 50,000/-

Regards,
Goutam [protected]
Aug 13, 2020
Complaint marked as Resolved 
Dear Goutam

Greetings from VLCC. It is our endeavor to offer the best experience to our customers and your feedback is highly valuable to us. Please write to us at http://bit.ly/VLCCfeedback with your name, contact information and the center you availed the services. We assure you due corrective actions will be taken. We look forward to hear from you soon.

Yours sincerely,
Customer Care Team
only fools will go to vlcc. they say be4 itself that no amount will be refunded. so i didnt join. to lose weight, there is no magic wand... if it was... the heroines of bollywood need not exercise n maintain such a strict diet.
Helpful
Found this helpful?
2 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    D
    DRMILIND
    from Hyderabad, Telangana
    Jun 6, 2012
    Resolved
    Report
    Copy
    Resolved

    Address: Hyderabad, Andhra Pradesh

    I AM BEING CHEATED BY THE VLCC KONDAPUR CENTER BY GIVING FALSE ASSURANCE OF GAURANTEED WEIGHT LOSS OF 10KGS IN 2 MONTHS. BUT IT DID NOT HAPPENED. I AM FILING A CASE AGAINST THIS CENTER. CASE NO.Case No 357/2008 FROM NOIDA HAS GOT A FULL COMPENSATION AGAINST VLCC.
    Aug 13, 2020
    Complaint marked as Resolved 
    Greetings from VLCC! It is our endeavor to offer the best experience to our customers and your feedback is highly valuable to us. Please write to us here http://bit.ly/vlccfb with your name and contact information and share with us the center where the services have been availed. We will take due corrective action. We look forward to hearing from you soon.
    Yours sincerely,
    Customer Care Team
    Greetings from VLCC!
    It is our endeavor to offer the best experience to our customers. Your feedback is highly valuable to us and we would like to initiate the necessary corrective action for your concern. We request you to kindly share your details here http://bit.ly/VLCCfeedback and we will contact you immediately. We look forward to hearing from you soon.

    Yours sincerely,
    Customer Care Team
    Helpful
    Found this helpful?
    2 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      ramyak
      from Chandigarh, Chandigarh
      Mar 31, 2012
      Resolved
      Report
      Copy
      Resolved

      Address: Dakshina Kannada, Karnataka

      I approached vlcc for a hair treatment. I have curly hair which is dried up due to humid weather.
      VLCC suggested me to go for Keratin blowdry which cost me around 11k including taxes, however my hair was still wavy and curly and not blowdry straight as promised after the first wash.
      When I reached the office again they promised me to give me the desired service again and now they have straightened my hair which i am yet to wash.
      But what i would like to write here is the total cost of my tratment
      Keration blow dry=11k
      Spa session-2k
      Loreal AMine tratement kit-3.5k
      Hair spa-2k.
      so when a customer approaches u why dont u tell the complete cost and just say it would be done in 11k.I truly would not recommend vlcc for anyone as i feel i too got cheated as everytime i went u gave me some new products and spa treatments and you dont inform it prior that these are the things to be used after the treatment. I would just stay that vlcc is not affordable for the middle class people and please dont make fake promises to people.
      Aug 13, 2020
      Complaint marked as Resolved 
      Greetings from VLCC! Our sincere apologies for the inconvenience caused to you. It is our endeavor to offer the best experience to our customers and your feedback is highly valuable to us. Treatments may have been upgraded basis the reaction of hair once the chemical treatment was applied. The Keratine hair spa is to straighten hair. While it must have delivered the result, the pretreated hair became not so smooth so the need to give additional hair spa must have arisen and additional cost was added. Nevertheless, what you have pointed out has been taken on board and we nurture the fond hope that you will visit us again. I turn we assure you that we will not disappoint you. Meanwhile, do please write to us at [protected]@vlcc.co.in for any queries or assistance.

      Yours sincerely,
      Customer Care Team.
      hi..recently I visited vlcc pune aundh branch..For keratin treatment they are charging 46000.I was shocked at the moment. But I felt like it is ok if we get good hair but after seeing reviews about VLCC I decided to quit as I am also a sufferer. 1 year back I joined vlcc for weight reduction treatment paying 27000 but didn't get any result.If we walk/exercise daily and on dieting, everyone will reduce.Just waste of money joining here
      Hi Priyanka,

      We sincerely apologize that you did not get the results you expected. While results vary from person to person we assure you that VLCC has a team of experts who will do their best to get desired results once the instructions are followed. It is our endeavor to offer the best experience to our customers and we appreciate your feedback. Please send us your contact details and the exact center you had enrolled in for this service to [protected]@vlccwellness.com and we will look into it immediately and work closely with you to achieve the desired results. We look forward to hearing from you soon.

      Yours sincerely,

      VLCC Team
      vlcc is the worst...i went there for hair fall treatment and they suggested me treatment costing 25000 rupees...whatz the hell..why dont these tell they can't do...i refused for the treatment, then they prescribed expensive products of loreal paris... dont whatz gonna happen... these people only want to sell their products or the products of their allied companies.
      Hi
      I am joined in vlcc for weight loss. They promise me tat vl loss 5kg per month. So tat i select 10 kg to loss my weight in 2 month. I paid Rs.40000 for tat after 2 months i didn't get the results. They cheating people by giving promise
      By
      Chitra
      I have never been in such a situation where such a big salon like vlcc; deny customer of services because of power cut or water shortage. This was the repetitive instance at vlcc magarpatta, with me. They should learn from other renowned salons and even small salons in the city. They are far behind and no where in comparison in terms of customer service, infrastructure or staff.
      I agree with Cheekuu. VLCC Magarpatta denies service at many instances saying no water or no electricity.
      I like vlcc before., but not now ..I took kerafusion treatment and felt very happy with the result..after first wash the hair became 50% frizzy..but they said I would be there for 3 months..highly disappointed
      VLCC Customer Care's response, Oct 16, 2017
      Verified Support
      Hi,

      We are sorry to hear about your bad experience. Please share your contact details with us, we will strictly look into this matter and provide the best solution available to resolve your issue as soon as possible.

      Warm Regards,
      Team VLCC
      Write4Animals Team's reply, Nov 2, 2017
      Oh my god.
      I have an appointment on 4 november but after reading smilley99's review I have decided to cancel my appointment.

      Sorry vlcc. Better naturally frizzy than wasting money and still frizzy.

      Noida
      Oh my god.
      I have an appointment on 4 november but after reading smilley99's review I have decided to cancel my appointment.

      Sorry vlcc. Better naturally frizzy than wasting money and still frizzy.

      Noida
      Write4Animals Team's reply, Nov 2, 2017
      Fyi, I am using my official ID to write this feedback as i don't Want to reveal my name
      I joined VLCC Surat for weight reduction, initially while we go for inquiry the staff behaves very politely and treats very well. I paid 40k and seriously it wasn't worth because after few days they denied to give sessions because my weight wasn't reducing. They said use the gym today in which only one machine was in working condition . They approach the customers for subscribing in heavy services.
      All in all I want to say that they only make big promises. Only to break them. Highly disappointed.
      I guess never in my life I will approach VLCC for any service.
      I can very much relate to the experiences shared by so many people above. You definitely feel cheated and misguided at VLCC. big false promises and no results. I've had a horrible experience with the weight loss programme.
      Worst experience. Have been straighening my hair for 10 years In various other saloons and everything was fine until I visited VLCC Brookfield. Did keratin hair treatment and used suggested Moroccan oil and DF shampoo and conditioner. To my surprise my hair fall has increased tremendously and within 1 month it’s all back to normal curly hair!!! Money loss for hair loss!!! VLCC- how you gonna fix it? Anyways I am not going to visit this place ever again!!! No rating
      All that glitters is not gold. VLCC is just a big brand but their service is v v poor.
      I got kera smoothing done and soon after the wash I noticed that my hair were not shiny or smooth but I was told its mutch better than what I came with and with conditioning they will get better.

      Three months down the line they are wavy, frizzy and dull and I was told that it will last a year. I complained but they didn’t have much to say.

      Warning all those who are planning to visit vlcc especially for hair treatment to think twice...there are smaller brands that are doing good work. I would give VLCC 2/10
      Helpful
      1 other people found this review helpful
      1 found this helpful
      13 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        shilpa89
        Mar 15, 2012
        Report
        Copy

        CHEATING AND POOR CUSTOMER SERVICE

        I joined for the VLCC program last November, paying around |AED 6500. I have hardly got any results. I suffer from eczema (skin allergy), due to which my skin is sensitive to many products, which i feel VLCC should be aware of before i join the program.. While i joined, they told me the heating sessions will not be given to me, but of course they have charged me for the same. After a few sessions of tummy tuck, i got a severe allergy reaction...
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy
        G
        GirlKochi
        Feb 20, 2012
        Resolved
        Report
        Copy
        Resolved

        Address: Ernakulam, Kerala

        I joined VLCC for a hair loss treatment. Sheila John was the consultant for my case. She prescribed 12 expensive treatments for "revitalising" the scalp. This had absolutely no effect. After 8 sessions, she said, now I had developed dandruff. I did not have dandruff earlier and I think the treatment at VLCC developed the dandruff. Now she made me buy the purifying sessions at the cost of more than 2k per sessions. Long story short, I ended up spending more than 45k and my state was worse than when I started. PLEASE DO NOT GO HERE for any treatments. They are complete frauds.
        Aug 13, 2020
        Complaint marked as Resolved 
        Greetings from VLCC! Our sincere apologies for the inconvenience caused to you. It is our endeavor to offer the best experience to our customers and your feedback is highly valuable to us. Anti hair fall and anti dandruff are treatments for two separate problems. These treatments are safe and do not have any side effects. Please write to us at [protected]@vlcc.co.inwith your name and contact information and we would be pleased to organize a consultation with our dermatologist to assess the situation and provide remedial action. Looking forward to hear from you soon.

        Yours sincerely,
        Customer Care Team.
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          msonal_99
          from Mumbai, Maharashtra
          Oct 9, 2011
          Resolved
          Report
          Copy
          Resolved

          Address: Mumbai Suburban, Maharashtra

          I joined VLCC-kandivli centre for beauty..no doctor's available for 2-3 months and they told me to transfer my package to slimming. After transfer, they were treating as they are giving me free service and their staff is also not working as per their system. As per the rules measurement of client have to be done but they were putting [censored] figures themselves only in the card, without taking actual measurement. They mentioned in the card 2cm loss from every part of body within 3 days???? Just un-believable.. I feel I lost my money and time...
          Aug 13, 2020
          Complaint marked as Resolved 
          Greetings from VLCC! It is our endeavor to offer the best experience to our customers and your feedback is highly valuable to us. Please write to us at [protected]@vlcc.co.in with your name and contact information and we shall further discuss with you to understand the problem in details. We assure you due corrective actions will be taken. We look forward to hearing from you soon.
          Yours sincerely,
          Customer Care Team
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            shilpavattikonda
            from Hyderabad, Telangana
            Oct 4, 2011
            Resolved
            Report
            Copy
            Resolved

            Address: Rangareddy, Andhra Pradesh

            My name is Shilpa.VLCC is very fake business doing.They are cheating clients very easily with false promises.My time and my money both waste and my patience also lost.Nobody taking care once u paid their duty finished. They play silly ,cheap games with clients.
            Aug 13, 2020
            Complaint marked as Resolved 
            Hi Shilpa, not to worry, why don't you go for Dr Shikha nutri Health Systems, I will give you a brief intro... " call[protected]It is just toll free) ringers will be happy to help you.
            Dear Shilpa,

            Greetings from VLCC! Our sincere apologies for the inconvenience caused to you. It is our endeavor to offer the best experience to our customers and your feedback is highly valuable to us. While results vary from person to person we assure you VLCC has a team of experts who will ensure desired results once the instructions are followed. Please write to us at [protected]@vlcc.co.in with your name and contact information and we will investigate further and work closely with you to achieve the desired results. Looking forward to hear from you soon.

            Yours sincerely,
            Customer Care Team.
            It's True...INSTEAD GO TO GYM OR EXERCISE AT HOME. DON'T LOOSE MONEY FOR VLCC FOR GOD'S SAKE.
            Although many millions of companies and hospitals invest their time and money to promote weight loss programs or supplements. None of them really are better than methods that you can handle on your own. Over weight is not a disease but just a gradual increase which was not controlled on time with the right understanding of what you can do individually for your weight management. I have researched and understood a lot about how it works. The simple concept with everyone is eat till your hunger is satisfied and stop and workout everyday like you brush everyday. Workout is not only for the one who is out of their BMI also for the ones who are ideal and perfect as it still helps to maintain good health, stabilize immunity and to have a healthy physique. Diet is simple to understand. Do not complicate your machanism with capsules medicines or some weight maintenance programs or supplements. It is all truely a stupid way to lose money health and peace. Believe in yourself. Only women with some harmonal or other issues may struggle. But it all mostly hits down to insulin absorption control. Concentrate on your foods and natural controllers of the same. All the best. Cheers.
            Helpful
            Found this helpful?
            4 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              shilpavattikonda
              from Hyderabad, Telangana
              Oct 4, 2011
              Resolved
              Report
              Copy
              Resolved

              Address: Rangareddy, Andhra Pradesh

              My name is Shilpa. i was joined march 1st 2011.My package is 10kg weight loss.after 6 months i reduced weight only 1kg.There nobody taking care about me.once u paid their duty was finished then our struggle starts.higher officials one name i mentioned (Babitha) in banjarahills branch she is talking very rude.There dietitians are following their own way.i suggest nobody should not join VLCC.There employs are silly jokes behind clients.
              Aug 13, 2020
              Complaint marked as Resolved 
              Dear Shilpa,
              Greetings from VLCC! It is our endeavor to offer the best experience to our customers and your feedback is highly valuable to us. Please write to us at [protected]@vlcc.co.in with your name and contact information. We will assess the weight loss progress and discuss the same with our technical team. We will revert to you with the best suited solution. We look forward to hearing from you soon.
              Yours sincerely,
              Customer Care Team
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                swaminarayan
                from Mumbai, Maharashtra
                Aug 23, 2011
                Resolved
                Report
                Copy
                Resolved

                Address: Thane, Maharashtra

                respected sir,
                last weak i visited for treatement of my hair of rebonding treatement for this they said me 11,000 rs but instead of doing rebonding treatement they done normal straightning treatement & they charged me full for rebonding treatement in whic there ddiffrance amount was 5000 rs straightning also they have not done properly when i made complaint them but they are not responding properly so pls give me proper sollution pls contact on my cell [protected]
                Aug 13, 2020
                Complaint marked as Resolved 
                Dear Swaminarayan,

                Greetings from VLCC! It is our endeavor to offer the best experience to our customers and your feedback is highly valuable to us. Please write to us at [protected]@vlcc.co.in and share the center where the services have been availed. We will take due corrective action. We look forward to hearing from you soon.

                Yours sincerely,
                Customer Care Team
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  samriti thapar
                  from Mumbai, Maharashtra
                  Aug 19, 2011
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Haryana

                  Sir

                  I am using VLCC product named Punarnava astringent..from last one year...but this time i buyed and used it was not the same as before...
                  then i checked the bottles..they are bit different...so please take action regarding it...i have both bottles...my skin had alergee after using that last bottle of astringent...please revert on my email i.d [protected]@yahoo.co.in

                  Thanks With Regards
                  Samriti
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  Greetings from VLCC!
                  It is our endeavor to offer the best experience to our customers. Your feedback is highly valuable to us and we would like to initiate the necessary corrective action for your concern. We request you to kindly share your details here http://bit.ly/VLCCfeedback and we will contact you immediately. We look forward to hearing from you soon.

                  Yours sincerely,
                  Customer Care Team
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    shreyak22
                    Jul 14, 2011
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Mumbai City, Maharashtra

                    Hi ......few weeks ago my dad's leg got burnt in vlcc session....

                    after i complained they rudely talked with me.
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    VLCC sucks. i have a friend who is part of the staff there and she was telling me how unethical they are. They just want to do bookings and they don't care if they lie to the customer. Even if someone has a booking for 15, 000 rs or more, they aren't interested in giving them the service they have paid for.. they are interested in RIPPING them off even more. my friend hates working there and will quit soon because she doesn't like to be in the position of lying to a customer and telling them that they have to buy a package to lose weight when they really have no problem. They have really professional training for their staff but their manager staffs generally SUCK and i wouldn't recommend ANYONE to go to VLCC for any type of service. Their not HONEST. They just want your money. They are really good at REELING people in but they don't DELIVER...
                    Greetings from VLCC! It is our endeavor to offer the best experience to our customers and your feedback is highly valuable to us. Please write to us at [protected]@vlcc.co.in with your name and contact information and share with us the center where the services have been availed. We will ensure due corrective action is taken. Look forward to hearing from you soon.
                    Yours sincerely,
                    Customer Care Team
                    Helpful
                    Found this helpful?
                    2 Comments
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      Pinki Hablani
                      from Indore, Madhya Pradesh
                      Jun 29, 2011
                      Resolved
                      Report
                      Copy
                      Resolved

                      false commitment

                      Address: Indore, Madhya Pradesh

                      Dear Ma'am/ Sir,

                      I am a working girl, had taken slimming treatment from VLCC,Indore but their counselor conveyed wrong information that definitely you will find 3-4 inch loss , but now after I have taken the treatment and I am not finding any difference , the Center manager called me and said , sorry this treatment was not to reduce inches it was just for toning,. If this is the case , they should refund back my money,...
                      Helpful
                      Found this helpful?
                      3 Comments
                      Report
                      Copy
                      P
                      Priyanka178
                      from Jaipur, Rajasthan
                      Jun 3, 2011
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Jaipur, Rajasthan

                      Hi, I am Priyanka and I took a 5 session Novacid sitting from VLCC. The Jaipur centre manager - Shalini had initially promised that it will smoothen my skin, remove pigmentation, bringing back lusture and also get my acne problems under control. I told her that I do not have acne anymore and I only want to get treated on open pores and existing acne scars. She convinced me that Novacid treatement took care of all those and I would start seeing results after first sitting only.

                      It was pure fraud. After 1st sitting when I complained of almost no result, she told me that she never promised about any acne scars and I would have to take a different treatment for them. Other than that, she said that only 1 sitting won’t help and I should take all 5 and then see. She also coaxed me to buy VLCC products for better results. I did everything as asked and yet there are no results. Infact, during the treatment, my earlier acne problem emerged back and I had to visit a skin doctor to control it. I am still fighting the scars left and the pathetic centre manger could not even offer me anything for scar removal.

                      However, when after 5 sittings there was no result, the centre manager agreed with me and her staff accepted all the facts. But they did not agree on giving me my money back or atleast removing the new scars formed from their treatment. I need to take them to consumer court. Can anybody help me. I want my money back.
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      VLCC sucks. i have a friend who is part of the staff there and she was telling me how unethical they are. They just want to do bookings and they don't care if they lie to the customer. Even if someone has a booking for 15, 000 rs or more, they aren't interested in giving them the service they have paid for.. they are interested in RIPPING them off even more. They tell people they have problems they really don't have. They have really professional training for their staff but their manager staffs generally SUCK and they encourage their staff to lie to clients and do a menial job and i wouldn't recommend ANYONE to go to VLCC for any type of service. Their not HONEST. They just want your money. They are really good at REELING people in but they don't DELIVER...
                      Dear Priyanka
                      Greetings from VLCC! It is our endeavor to offer the best experience to our customers and your feedback is highly valuable to us. Please write to us on [protected]@vlcc.co.in with your name and contact information and we will investigate further and work closely with you to achieve the desired results. Looking forward to hear from you soon.
                      Yours sincerely,
                      Customer Care Team.
                      Helpful
                      Found this helpful?
                      2 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        akhshitasharma
                        from Anand, Gujarat
                        Apr 29, 2011
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Chandigarh, Chandigarh

                        sir pls take actions againts vlcc. and provide my money 5000 refund. becose my hair looks very ugly pls hlp e sir. aruna sharma [protected]
                        +1 photos
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        Greetings from VLCC!
                        It is our endeavor to offer the best experience to our customers. Your feedback is highly valuable to us and we would like to initiate the necessary corrective action for your concern. We request you to kindly share your details here http://bit.ly/VLCCfeedback and we will contact you immediately. We look forward to hearing from you soon.

                        Yours sincerely,
                        Customer Care Team
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          akhshitasharma
                          from Anand, Gujarat
                          Apr 29, 2011
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Chandigarh, Chandigarh

                          SIR VLCC PRODUCTS DAMAGE MY HAIR. MY HAI LOOK UGLY & FRIZZEY.LCC NOT WORKING AGAINTS MY MAIL COM.

                          SI I REQUEST U PLS DO SOMETHING.[protected]




                          I Aruna Sharma have been a regular customer of VLCC for the past 5 years and always used to even refer others also about this organization for quality and behavior along with latest techniques, but the incident that occurred on dated 03/03/2011 was something that changed the image of VLCC completely in my mind. I visited the branch of VLCC situated in sector 35 CHD on hair strating that day and got my hair done. The work was done with the total billing of Rs. 5000.00. after coming back from there after 4 days only I found that my hair turned look ugly and I immediately informed the management of the VLCC sector 35 to which they gave me a rude answer and also spoke in an unprofessional tone. I called again to the manager and then when I did not get satisfied with their answer I sent a mail to the office in Mumbai, something happened. The staff called me and asked for the adjustments. I again talked to the staff and they were again speaking a rude and unprofessional language and add on to that they also insulted our mother tongue by saying that the mail should be sent in English and they would do so as the staff does not understand the Hindi language. This is the biggest insult of my life and also of my mother tongue and I shall proceed to the honorable court to see that firstly the consumer rights commission gets me an apology along with the reimbursement along with the time I wasted on this VLCC and also the humiliation that I faced by the people who made fun of me. I shall also strike them with the misconduct and above all the disrespect shown to our mother tongue. I am a tax payer Indian and I shall also seek for the strick punishment given to the people who attended my case. I have discussed the matter with my relatives who are into law and media. This letter is just to intimate you and make you realize that being Indian or speaking in the native language is not a part of shame or disgrace and I wish to teach a very good lesson to the people who did so. I would join the end like to ask that is Mrs. Vandana Luthra an American or the staff of VLCC is doing business in Australiya that they can’t understand the mother tongue.
                          I shall not resolve this issue soon and make sure that we meet in the law of court and media
                          Regards
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          sir pls take action againts vlcc
                          Dear Aruna,
                          Greetings from VLCC! It is our endeavor to offer the best experience to our customers and your feedback is highly valuable to us. Please write to us at [protected]@vlcc.co.in to share your contact information for future communication. We assure you of desired corrective action. We look forward to hearing from you soon.
                          Yours sincerely,
                          Customer Care Team
                          Helpful
                          Found this helpful?
                          2 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Sanjam Kohli
                            from Mumbai, Maharashtra
                            Apr 27, 2011
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Mumbai City, Maharashtra

                            Please do not enroll for any packages .They are a waste of money and VLCC is out just to fool people and cheat . They just change colors after you give them money. They will fool you to enroll for packages and never deliver what they had committed. No refund of money, no transfers. and they give 50%-60% discounts on almost everything. Big cheaters
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            Dear Sanjam,

                            Greetings from VLCC! It is our endeavor to offer the best experience to our customers and your feedback is highly valuable to us. Please write to us at [protected]@vlcc.co.in with your name and contact information and share with us the center where you have availed the services. We will take due corrective action. We look forward to hearing from you soon.

                            Yours sincerely,
                            Customer Care Team
                            Greetings from VLCC!
                            It is our endeavor to offer the best experience to our customers. Your feedback is highly valuable to us and we would like to initiate the necessary corrective action for your concern. We request you to kindly share your details here http://bit.ly/VLCCfeedback and we will contact you immediately. We look forward to hearing from you soon.

                            Yours sincerely,
                            Customer Care Team
                            Helpful
                            Found this helpful?
                            2 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              srirajini
                              from Macherla, Andhra Pradesh
                              Apr 16, 2011
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Andhra Pradesh

                              my name is rajini,i have joined vlcc 4 months back,i paid 6600rs for the beauty treatment in vlcc for tanning removal on my face, they told me after 5 sittings you will get a clean face without tanning, now my 4th session has completed but there is no result in my face, looking as like before treatment and my face is getting dark, and also i paid 5000 rs for weightloss treatment, they told me in 12 sittings you will lose 6 to 8kgs weight,now my 9th session has completed but i didn't lost even 3kgs upto now,is vlcc mis guiding peole? what is the solution for my problem?
                              my face is getting dark before treatment what have to do?
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              Dear Rajini,
                              Greetings from VLCC! It is our endeavor to offer the best experience to our customers and your feedback is highly valuable to us. Please write to us at [protected]@vlcc.co.in with your name and contact information and share with us the center where the services have been availed. Required corrective action will be taken to deliver desired results. We look forward to hearing from you soon.
                              Yours sincerely,
                              Customer Care Team
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                V
                                vibha0909
                                from New Delhi, Delhi
                                Apr 14, 2011
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Chandigarh

                                VLCC Chandigarh mani majra branch is run by a bunch of cheats! they sell offers for which they dont have the equipment and staff! they have conned me into buying one such promotional offer for beauty treatments and for last 2 months have been sending me away saying they dont have any free appointments for the day! today when I lost my cool and gave them a piece of my mind. they said they could only do waxing because they dont have creams and equipments for any other things on the list for which I had paid. To top it when I called their office the lady on the phone ran a numbers marathon while dedicating the number where I could register my complaint. And even before I could tell her that I havent been able to note the number down she hung up! I had to call back again scold and then I got the correct number! VLCC is just a money making centre where their staff is untrained and all of them are LIARS! I wish to go to the consumer forum to get my money back! when I called their centre head Nidhi Soni to register my complaint. She said she is busy in a meeting and cant entertain me now. I havent received her call yet! They just know how to lie and take money! their slimming machines dont work and they have done nothing to get it fixed! Vandana Luthra is a crook!
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                Greetings from VLCC!
                                It is our endeavor to offer the best experience to our customers. Your feedback is highly valuable to us and we would like to initiate the necessary corrective action for your concern. We request you to kindly share your details here http://bit.ly/VLCCfeedback and we will contact you immediately. We look forward to hearing from you soon.

                                Yours sincerely,
                                Customer Care Team
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Arjun Davanam
                                  from Bengaluru, Karnataka
                                  Apr 5, 2011
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Bangalore, Karnataka

                                  Dear Sir/Madam,

                                  Sub:- Complaint regarding the Privelage cards of VLCC, Bangalore.
                                  - - -

                                  As per the above subject i have purchased 3 Privelage cards from the marketing agents in the month of October 2010 for Rs. 600/- each, who came to my shop and sold and told that they are from VLCC and can avail 25 varieties of services in VLCC in a period of 1 year. so i called VLCC period for confirmation and even they told the same. so i purchased 3 cards.
                                  After 1 month i went to use that card in the VLCC, J.P. Nagar, Bangalore. in the month of Feb 2011, but they told this service has been stopped and cant use the card. they told to ask the marketing agents itself for the refund. when i called the marketing agents they are not responding properly(Switch off and not rechable). Actually i should not ask the marketing people when i have purchased the card of VLCC i should ask VLCC persons only.
                                  i sent a mail to the VLCC headoffice regarding the same and they are telling that cant be refunded and as they got cheated from the agencies, which is no way concernced by the public.
                                  Please help me by getting my money back of Rs: 1800/-. and also help people who are cheated from VLCC.
                                  please reply me back or call me on [protected]
                                  Aug 13, 2020
                                  Complaint marked as Resolved 

                                  Vlcc — Cheating public from VLCC Privelage cards

                                  Dear Sir/Madam,

                                  Sub:- Complaint regarding the Privelage cards of VLCC, Bangalore.
                                  - - -

                                  As per the above subject i have purchased 3 Privelage cards from the marketing agents in the month of October 2010 for Rs. 600/- each, who came to my shop and sold and told that they are from VLCC and can avail 25 varieties of services in VLCC in a period of 1 year. so i called VLCC period for confirmation and even they told the same. so i purchased 3 cards.
                                  After 1 month i went to use that card in the VLCC, J.P. Nagar, Bangalore. in the month of Feb 2011, but they told this service has been stopped and cant use the card. they told to ask the marketing agents itself for the refund. when i called the marketing agents they are not responding properly(Switch off and not rechable). Actually i should not ask the marketing people when i have purchased the card of VLCC i should ask VLCC persons only.
                                  i sent a mail to the VLCC headoffice regarding the same and they are telling that cant be refunded and as they got cheated from the agencies, which is no way concernced by the public.
                                  Please help me by getting my money back of Rs: 1800/-. and also help people who are cheated from VLCC.
                                  please reply me back or call me on [protected]
                                  they are real cheaters to public.
                                  Greetings from VLCC!
                                  It is our endeavor to offer the best experience to our customers. Your feedback is highly valuable to us and we would like to initiate the necessary corrective action for your concern. We request you to kindly share your details here http://bit.ly/VLCCfeedback and we will contact you immediately. We look forward to hearing from you soon.

                                  Yours sincerely,
                                  Customer Care Team
                                  Helpful
                                  Found this helpful?
                                  3 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Singh Sandhya
                                    from Noida, Uttar Pradesh
                                    Mar 22, 2011
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Bangalore, Karnataka

                                    Very poor, Actually ridiculous. I went to Chennai VLCC 23/07/2010.
                                    VLCC claims that they do transfers for packages if intimation is provided. I have given them intimation for a break for 1 month and a transfer of my package to other city (Chennai t Bangalore) but still no action is taken and after giving them strong follow up for 1 month. I have paid 16214 Rs.
                                    VLCC cheated me.

                                    My contact no- [protected]
                                    Aug 13, 2020
                                    Complaint marked as Resolved 

                                    Vlcc — Still waiting for reply - Not doing transfer of packages and doing wrong committments

                                    This mail i posted on[protected]

                                    Still waiting for reply.

                                    Very poor, Actually ridiculous.I went to Chennai VLCC 23/07/2010.
                                    VLCC claims that they do transfers for packages if intimation is provided. I have given them intimation for a break for 1 month and a transfer of my package to other city (Chennai t Bangalore) but still no action is taken and after giving them strong follow up for 1 month. I have paid 16214 Rs.
                                    VLCC cheated me.
                                    Hii,

                                    I m not sure whether its useful to comment here or not but to make everyone aware bout vlcc i am doing this, i am one of the victim of vlcc bangalore indiranagar and south extension new delhi branch, they don't co-ordinate even with each other, they do false commitments just to fetch money out o[censored]r pockets and once done they are hardly concern bout you and ur packages. they are only after money not at all cooperative.

                                    i want my package to be transfered from bangalore to delhi and i am the only person calling them both over and over again, they are asking me to provide their vlcc email ids to both of them. bangalore team lied to me they are not doing wht they told me, i am just waiting to start my sessions here and they are not ready to transfer my full package here, not even half and wanna take out more money out of my pocket. I wanna avail my full package. please think no. of times b4 you go to VLCC.


                                    Ruth
                                    Greetings from VLCC!
                                    It is our endeavor to offer the best experience to our customers. Your feedback is highly valuable to us and we would like to initiate the necessary corrective action for your concern. We request you to kindly share your details here http://bit.ly/VLCCfeedback and we will contact you immediately. We look forward to hearing from you soon.

                                    Yours sincerely,
                                    Customer Care Team
                                    Greetings from VLCC!
                                    It is our endeavor to offer the best experience to our customers. Your feedback is highly valuable to us and we would like to initiate the necessary corrective action for your concern. We request you to kindly share your details here http://bit.ly/VLCCfeedback and we will contact you immediately. We look forward to hearing from you soon.

                                    Yours sincerely,
                                    Customer Care Team
                                    Helpful
                                    Found this helpful?
                                    4 Comments
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit