I have a postpaid number with Vodafone. I had activated international roaming pack of INR 149 for one month wherein it was mentioned that only incoming / outgoing calls and outgoing messages would be charged at their rates. There was no mention of charging money for receiving missed calls while outside India. During the entire international trip, I did not receive or make any calls (neither local nor international) nor did I use the mobile internet. However, I did get missed calls during that time.
The Company added an amount of INR 910 for international usage along with INR 149 in the bill.
On raising a complaint with the customer service, I was informed that INR 910 pertains to the missed calls I got during the period abroad. So, even though I did not make / receive any calls, I am being charged for the missed calls I got.
The customer service did not provide a resolution and just said that Vodafone charges customers on international roaming pack for missed calls also.
How pathetic and fraudulent is this?! Customers being charged for a service which is ideally covered under the international roaming pack of INR 149. Otherwise why is there even a pack of INR 149? Was this information helpful? | 
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