Vodafone Idea Limited
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Vodafone Idea Limited Complaints & Reviews

V
Vixit Pandya
Oct 12, 2023
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Not receipt of SIM against payment made

Address:Worli, Mumbai 400 030
Website:www.myvi.in/help-support/vi-customer-care-number

On Sunday 8th Oct I had ordered new SIM for prepaid connection from VI and paid INR 299 in full using online payment service. After payment made, I got sms from company confirming payment receipt and ensuring delivery of new SIM within 12 to 24 hours then. SIM delivery was expected by 9th Oct by 7 PM. Today it is 12th Oct and till date I am not in receipt of SIM. I tried getting support from company by calling their official customer support...
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V
Vixit Pandya
Oct 12, 2023
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Not receipt of material against payment made

Address:Vodafone Idea Limited, Worli, Mumbai 400 030
Website:www.myvi.in/help-support/vi-customer-care-number

On 8th Oct, 2023 I requested new prepaid connection using Vodafone Idea official website and made complete payment through online mode. In response to that company had shared sms confirming receipt of payment and ensuring delivery of new SIM within 24 hours which completed on 9th Oct, Monday at 7 PM.
Since 10th Oct, 2023 I am continuously following up with company official customer support team on phone but not getting any support....
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K
kavitha suragani`
from Hyderabad, Telangana
Feb 12, 2023
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Regarding the SIM Card Deactivation

His is Kavitha, we have contacted the vodafone Agent for a SIM card for loan purposes, for getting the last 3 months bills in the month of oct 2022, we paid Rs. 770 for the concerned coordinator on 15th Oct 2022, in order to provide the last 3 months bills.(Previous month bills) for address proof.

SIN Number:[protected].

They took money from us and did not give any kind of bills nor they did not answer my calls,...
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K
kavitha suragani`
from Hyderabad, Telangana
Feb 12, 2023
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Regarding the Fraud happended

His is Kavitha, we have contacted the vodafone Agent for a SIM card for loan purposes, for getting the last 3 months bills in the month of oct 2022, we paid Rs. 770 for the concerned coordinator on 15th Oct 2022, in order to provide the last 3 months bills.(Previous month bills) for address proof.

SIN Number:[protected].

They took money from us and did not give any kind of bills nor they did not answer my calls,...
+5 photos
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I have a postpaid number with Vodafone. I had activated international roaming pack of INR 149 for one month wherein it was mentioned that only incoming / outgoing calls and outgoing messages would be charged at their rates. There was no mention of charging money for receiving missed calls while outside India. During the entire international trip, I did not receive or make any calls (neither local nor international) nor did I use the mobile...
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N
Nodes123
Aug 18, 2022
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Unauthorised Deduction from prepaid Mobile balance

Address:Vodafone Idea Limited, Birla Centurion, 10th Floor, Plot No. 794, B Wing, Pandurang Budhkar Marg, Worli, Mumbai - 400 030 India
Website:www.myvi.in

I got a notification/message that 25 rs is charged for the contakt gaming service which I haven’t applied, this is deducted without my consent and nor have I applied for any such services, I request VI to refund by balance as the same issue happened last year on September-21 and again no answer was given at that time...
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R
Raghavender Metpally
Aug 3, 2022
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Waste message received on screen after every phone call

Address:Plot 307, R.K.H.Colony, A.S.Raonagar Hyderabad 500062

See this phot and tell me as to what is value addition to me by this waste mmessage pl...
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R
Raghavender Metpally
Aug 3, 2022
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Un necessary message from Vodafone company after every phone call

Address:Plot 307, R.K.H.Colony, A.S.Raonagar Hyderabad
Website:cell phone service.

After every phone call is completed a message appears on the screen. It does not add any value to customer - but unnecessarily wastes our time to confirm ok.

A screen shot of the message is attached herewith. please stop that message and save customers time pl.

Raghavender Metpally.

Ph. No.[protected]...
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I
indianuser100
Aug 1, 2022
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Rs.74 deducted from main balance of phone for no reason

Automatic game subscription on my phone:
before auto subscription I had Rs 82.77
after auto subscription main balance is Rs 8.77
that means my Rs 74 gone for no reason.
They also deducted money earlier for no reason.

They send me this message:
Your Game Subscription is now Active on Challenges Arena - Players Club! Play and answer Simple Trivia questions to Win Prizes worth around Rs.30 Lakhs....
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Address:Vodaphone idea

Vodaphone idea cheated me for giving unlimited data for 12am to 6 am. But they didn't follow the rules, theey deduct my phone data at 5.45 am...
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A
atanusamanta
Apr 12, 2022
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Auto activation of Games Zone 69 without my consent

Dear vodafone

Today I got auto debited for auto activation of Games Zones 69 service without my consent.
Also Rs 40.25 has been debited.

Please stop this fraud service and refund back balance.

Also blacklist me from vas services please. I dnt want them

Proof attached for your reference.
Atanu Samanta...
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A
Askaran Bhura
from Palghar, Maharashtra
Mar 19, 2022
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VAS Activate mydelights Powered Deal without consent

Company have deducted Rs.49 for mydelights service activate without consent last one year. today i have got massage of deduction Rs.49.00
kindly reverse all the charges without consent in number [protected]...
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I'm randomly being charged for VAS like 'Games and Videos' for Rs 7, or 'Bcafe portal' for Rs. 15. vi just decides that I subscribed to it and deducts the money from my prepaid balance....
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Vi company does not provide better network to me...
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P
pravi.veggie
from korba, Chhattisgarh
Oct 31, 2021
Oct 31, 2021
This thread was updated on Oct 31, 2021
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Cheated on the name of 4G services

Address:Birla Centurion, 10th Floor, Plot no.794, B Wing, Pandurang Budhkar Marg, Worli, Mumbai - 400 030 India
Website:www.vodafoneidea.com/contact-us

Hi,

My vi number is [protected]
VI is not providing promised data speed after recharge. It is getting so bad just after 2 days of recharge that it is providing 59 kbps speed.

It is too low speed that some speed testing websites cannot be loaded on this speed. I think vodafone support services are bad too, i cannot easily complaint about it and it also forces me to update its vi app. Its app consume data...
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A
AnaghAgarwal
from Mumbai, Maharashtra
Oct 27, 2021
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Operator is claiming false bill despite clearing dues and Porting out

Address:Birla Centurion, 10th Floor, Plot no.794, B Wing, Pandurang Budhkar Marg, Worli, Mumbai - 400 030
Website:www.myvi.in

I ported out of Vi (Vodafone Idea Limited) on September 6th 2021 to Jio postpaid, after clearing dues as on date. The last payment made was for the billing cycle 4.Aug.21 to 3.Sep.21, through UPI Google Pay at 1:56pm on 6th September vide transaction reference number[protected]. From 6th September to 25th October, no claim was raised by Vi for the 2-3 days of bill (4th, 5th & 6th September 2021). Suddenly I received a call on 26th october...
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M
Micro Supreme
Aug 17, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill generation even after disconnection request

Website:www.vodafoneidea.com

We are writing this email with so much frustration with Vodafone-idea
service and the so bad experience

We are sharing our experience:

We have send 5 to 6 mails from Apr.21 to disconnect our account
[protected] & Send NOC for the same.
but we have not getting any reply, last month we have visited
to VI office also but they told us your account is blocked, we are
unable to do anything...
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C
chibsmarrt
from Jaipur, Rajasthan
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Remove ad before caller tune

Vodafone Idea Limited is putting ad about instructions to set caller tune for other how they can copy. Please remove this on priority!!...
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I would like to share my plight with Vodafone with huge pains that I'm chasing them every day. I was in Airtel postpaid and ported in Vodafone somewhere in June as prepaid customer. Since I was a postpaid customer there was some outstanding pending with my previous operator Airtel due to which my number was disconnected on 14th November 2020.

I immediately wend to Airtel store and made the payment to them in order to activate...
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Address:G155 police lines, civil lines, Jabalpur (MP)
Website:www.vodafoneidea.com

I am a idea user from Jabalpur, M.P. This complaint is being made about the speed and connectivity issues I am facing with the idea mobile data facility. Data speed is slow for most part of the day, even though it is an area with good mobile towers and adequate whether. Internet speed is mostly at 'E' and rarely turns 'H or H+'. Kindly look into the matter to provide proper speed else the user is compelled to switch to better service providers....
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R
Ramya Nambulli
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Deductions from my prepaid balance

Address:Bangalore

22nd Feb all of a sudden I'm seeing an SMS from VI mentioning that my prepaid balance is deducted with Rs. 20 for songs which I have not even selected this is the second instance I'm facing with Vodafone where without my concern caller tune is activated in my number and simply my balance is deducted....
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J
Jamesdelhi1
from Delhi, Delhi
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Pre Paid SIM

Website:www.myvi.in/new-connection/buy-prepaid-sim-connection-online

I ordered a prepaid SIM through the official website of the VI company online . Order No. DCHD[protected], scheduled Delivery on 14 JAN 2021. The customer rep has visited my home, taken all required docs including Photograph, Dob, Address, ID proof and the OTP.
But he refused to provide the numbered SIM for which I had booked.
Booked number is [protected]
OTP received for the above number.
However the person refused...
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Address:gujarat, india division

I Have been using my prepaid number mostly for important purpose and i dont need services like caller tune, data services and video search for 7 days. for your kind information vodafone has subscribed me for this services after the merger of idea with vodafone. for last two recharges they have made deduction of almost 200 rupee and the app is not providing any details of the deduction or charges. 3 deductions are made and can be 4, because...
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Address:Near Polachira, MC Puram, Meenad East, Chathannoor, Kollam, Kerala state, India

Date of Incident: 14/11/2020

I am filing this complaint for my mother. She is an ordinary house wife who only know how to dial the number and calling. She don't know how to use other mobile features such as checking sms/email, selecting number from contacts etc.

On 14/11/2020, Caller Tunes VAS service is activated without our concern and deducted Rs.66 from the account. We don't even noticed the incident on the...
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Website:www.myvi.in

Transaction I'd: ONR[protected]
Phone Number: 90340***** (
Wrong recharge amount: Rs 149/-
Right recharge amount: Rs 449/-

I've made a recharge of Rs 149/- instead of Rs 449/- by mistake on October28, 2020.

Within 20 minutes I contacted customer care and their reply was, "That we can't do anything regarding this, you've got the benefits of Rs 149/-."

My last two recharges...
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B
Babavali Chetlu
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Refund Issue

Address:Chennai

HI Sir,
My recharge was unsuccessfull, i got mail from customer care ( " We regret any inconvenience regarding recharge failure.

Upon checking your account, your online recharge of Rs. 995 was unsuccessful. There are instances when online recharges are unsuccessful due to certain technical glitches on the 3rd party payment gateway.

I assure you that if the recharge amount has been debited from your account,...
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A
AHMEDABAD 15
from Pune, Maharashtra
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Cheated for retaining clients

I had applied port request for my mobile no # [protected] and decided not to continue with vi due to their pathetic network and services. I continuously got call from customer care and tried to convience me to continue with vi. I had been offered lowest rental plan of 199 and given 200gb data for 6months. But i got to know when i visited application that plan has been changed to 299 instead of 199 as committed by mr preet [protected] from...
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I am having a vodafone prepaid connection and scam sms in the name of idea are sent to my mobile number and amount is deducted from the main balance. When inquired with the vodafone customer care they said all the vas services are blacklisted and amount is being deducted by the third party content. The highlight of this looting is the messages are sent from idea which is part of the vodafone idea limited company and they are saying it as...
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M
Mahendra Palsaniya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product

Website:www.ideacellular.com

Dear sir,
My self Mahendra Palsaniya.
My idea sim card is not showing any network for last 5 days.
I tried to solve this problem by restarting the phone, reinserting the sim, changing the phone and even changed the sim card 2 times as well from idea / vodaphone store.

On checking with customer care, they say that sim card has active .but my sim card on sow emergancy calls only .this is my official no....
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P
ppatilsandip
from Noida, Uttar Pradesh
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carry forward net dada lapse due to change postpaid plan

Dear sir,

Greetings of the day!

My name is sandip patil, my idea postpaid mobile no. [protected].

I have chosen to downgrade plan rental from nirvana 649 to nirvana 499 on 20/may/2020, my accumulated carry forward data balance 185 gb has been lapse. I was written mail also regarding reverse lapse data or refund paid ammount my account to [protected]@vodafoneidea.com dated 21 may 20. But idea team...
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