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Vodafone India Complaints & Reviews

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Updated: Nov 26, 2025
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Vodafone India reviews & complaints page 119

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S
Singh270520
Aug 8, 2020
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I often get messages, looking for someone, etc etc.. I have blacklist but still from new numbers they keep coming which irritates me lot...
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Vodafone India customer support has been notified about the posted complaint.
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    Abhishek Walimbe
    Aug 8, 2020
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    From the time i sent a request to port from vodafone to jio, i have been getting at least a call every hour from vodafone begging me not to port. They have promised me various offers and resolution to the network issues i'm facing.in the beginning i spoke very patiently but now my patience has ended with them. Even after speaking with them rationally they don't seem to understand. I ty not to lose my temper on these call center people but this is the end of my patience. This is a clear case of harassment and one can't even block them because they keep calling from various numbers. The number starts with 70451 and the last 5 digits are always different.
    Vodafone India customer support has been notified about the posted complaint.
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      R
      Rahul R Gupta
      from Mumbai, Maharashtra
      Aug 8, 2020
      Resolved
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      Resolved

      Sir,

      I have book mnp order online from idea prepaid to vodafone postpaid on dt 21.07.2020 of which sim has been delivered on 25.07.2020 & id & address verification was done by amol chavan (Ph:- [protected]). The detail of order no is as follows:-

      (Order no :- dchd[protected] of mobile no [protected])

      Sim no :-[protected] (Mobile no [protected]) (Mnp details :- iz949995 dt 25.07.2020)

      (Order no :-dchd[protected] of mobile no [protected])

      Sim no :-[protected] (Mobile no [protected]) (Mnp details :- iz658845 dt 25.07.2020)

      But on 28.07.2020 my idea no was deactivated but to our surprise both new vodafone postpaid sim was not not activated, after complaining on toll free no the concern person request to visit vodafone store, but even after visiting vodafone store of chinchwadgaon we have not received any satisfactory solution for the same. Only a ticket request was raised.

      Today dt 30.07.2020 @ 00.30 a. M. I received the message that both the above orders have been cancelled now my old idea is also not active nor vodafone postpaid sim is active. I feel cheated by vodafone india ltd.

      But next day when i visiting your main chinchwad vodafone store (Address :- pcmc link road, sardar gawade commercial, shop no 3 cts no 4287, near kalikamata mandir, pimpri chinchwad, maharashtra, pune pin code:-411033) executive name :-manoj prasad executive contact no:-[protected] it came to notice that there is internal trade war between vodafone india & idea cellular ltd. The prepaid sim of idea was ported to vodafone postpaid, idea has port out my both idea no ([protected] & [protected]) but not visible to vodafone india ltd (Activation failed as shown in the system) & later the above both file was deleted. Internal management of any one company has deleted the above port in from the system & due to internal trade war the customer is facing problems. The above both sim is being left by idea cellular but vodafone india ltd has no entry of the same. Please due to your internal trade war customer should not suffer so please look into the matter at earliest.

      So i request the kind management please do the needful to activate the above number as early as possible as it is in active from 28.07.2020.

      My alternate no is [protected] / [protected]

      Regards

      Rahul r gupta

      [protected]

      Note:- email sent to

      [protected]@vodafoneidea.com

      Appellate. [protected]@vodafoneidea.com

      [protected]@trai.gov.in
      +1 photos
      Aug 7, 2021
      Complaint marked as Resolved 
      Vodafone India customer support has been notified about the posted complaint.
      Verified Support
      Aug 12, 2020
      Vodafone India Customer Care's response
      Dear Customer,

      We regret the inconvenience caused. We have escalated your issue to our team. We will update you at the earliest.

      Regards,
      Snehal
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        A
        ayushbhatnagar36
        Aug 8, 2020
        Resolved
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        Resolved

        Fake call to ask me to cancel port request

        Address: India

        I have initiated a port request to port my number from vodafone to airtel. After submiting my documents to airtel executive. I received a call from number, a person claiming to be calling from vodafone, asked me to send an sms - cancel“mynumber” to 1900. The lady one the phone also texted me about this. I was suspicious so i asked her to write me a mail to confirm this, which i never received.

        This is totally unethical...
        +1 photos
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        Subhrajit Shome
        Aug 7, 2020
        Resolved
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        My internet is not working properly. I am postpaid customer from last two years. I am facing this type of problem regularly. It is very painful for me. For this reason my work is hamper everyday.

        Kindly resolve the issue as soon as possible otherwise i will change the oparetor.

        Regards,
        Subhrajit shome
        Ph no [protected]
        Aug 14, 2021
        Complaint marked as Resolved 
        Vodafone India customer support has been notified about the posted complaint.
        Verified Support
        Aug 12, 2020
        Vodafone India Customer Care's response
        Dear Customer,

        Please be informed that we have raised the complaint under service request number 3-[protected] and due dated on 13-Aug-2020. Please allow us to come back to you with a resolution quickly. Appreciate your patience.

        Regards,
        Snehal
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          M
          MiaZ
          Aug 7, 2020
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          Vodafone india on a regular basis has been involved in deducting balances from the customer's account.

          I have faced this in the past many times. I need to pen this down once in for all. I was in uk for early part of this year. My main balance was minimal as i was aware of hefty international roaming charges.
          Vodafone used to call me /text me on a regular basis to recharge with the international roaming pack. Since i was on a local network in the uk i did not pay attention to it.
          One day all of sudden i get survey message from vodafone and message read as "all texts are free". I went ahead replying for 3 messages.
          Boooom!!. It took no time for them to reduce my main balance account to negative 3 digits for latching onto there network and sending out messages (Remember in their message itself it was written "texts are free").
          When i came back to india i recharged with 149 which went in vain since i cannot use their talktime unless i clear my main balance negative.

          I thought to give up on this and clear my main balance only as vodafone customer care as useless and apathetic as only they can be.

          Recently i recharged with rs 79 which includes 64 rs talktime and other benefits of data. I thought rs 64 would be deducted from my negative blance. Nope, rather they include this in secondary balance which can be a case i agree. My point is where they have informed about this in their website? If they haven't included in their own website, isn't it a case of misleading?
          +3 photos
          Vodafone India customer support has been notified about the posted complaint.
          Aug 10, 2020
          Updated by MiaZ
          mobile no [protected]

          Haven't been contacted by Vodafone.
          The loot business continues
          Verified Support
          Aug 12, 2020
          Vodafone India Customer Care's response
          Dear Customer,

          As per our records, It is a prepaid number which has balance of Rs-99.11 only hence you are unable to use service at IR location. For International Roaming monthly rental charges are Rs.99 for 30 days and for 7 roaming SMS (15Rs./SMS). It will charge whenever you latch on International Roaming. For that you need to keep your main balance above Rs.100 or you can activate an IR pack from any location via self-help mode (My Vodafone App, Vodafone website, USSD, SMS) refer the following link https://www.vodafone.in/discover/roaming/international-roaming-packs.

          Regards,
          Snehal
          Aug 12, 2020
          Updated by MiaZ
          Hi Snehal,

          Thanks for the reply.

          I am at my base location now i.e Maharashtra.

          You have to go to a point where the issue is orginated from.
          Let me gave the insight on it again. While I was in IR region I got a survey message from vodafone to offer feedback on VF services and how likely I am to recommend VF to friends and family. I used to get such surveys in past as well and are free to respond to as per my knowledge. Out of goodwill I did that and was charged for the same (99 for latching and 45 odd for 3 replies I sent on survey message). My sister is keep on recharging the SIM with different pack (has got no service utilized till now) and is unaware why outgoing calls/SMS are not working.

          So cut the long story short, I want to know why I was charged while I participated for Vofafone Feedback survey (higlighted part attached where it says responses are FREE). And even if the same service becomes chargeable while in IR, why I was not informed of the charges were not informed to me explicitly and enticing me into replying VF feedback survey, I consider this a case of misinformation selling and a malpractice to which Vodafone India has stooped

          Aug 19, 2020
          Updated by MiaZ
          any progress on this ?
          Aug 22, 2020
          Updated by MiaZ
          no update has been provided yet on this. This is how vodafone India deals with customers ?
          mobile no [protected]

          Haven't been contacted by Vodafone.
          The loot business continues
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            U
            UmeshKumar33424
            Aug 6, 2020
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            Respected Higher Authorities of Network Team and Complaint Department

            My Name is Bhaskar Gaikwad

            This is my Mobile Number
            [protected]

            Lattitude and Longitude
            19.56923 and 76.04114

            Network Complaint Address
            Room 12 Devdi Hadgaon Village, District Jalna Maharashtra 431209

            From last 5 years we are Facing Huge Network Problem in our Room and Area ..both indoor and Outdoor Network is totally Disappeared we are using Operator Connection but not getting the service

            Every month we are recharging the plan but not getting the Call Facilities and Data Facilities..many problem we are facing

            Can't communicate with family members relatives ...even in Emergency we can't call ambulance, Doctor and Hospital To do the Treatment on time due to No Network

            It is humble request to Higher Authorities of Complaint Department..Plz Registered the Complaint of Network Coverage and Send the Network Team and RF TEAM Engineer to Resolve the issue and

            If Engineer Required New Tower For Installation I m Willing to give my Land For Network Tower Installation with all the necessary Permission Required Network Team
            Aug 5, 2021
            Complaint marked as Resolved 
            Vodafone India customer support has been notified about the posted complaint.
            Verified Support
            Aug 09, 2020
            Vodafone India Customer Care's response
            Dear Customer,

            Please be informed that we have raised the complaint under service request number MNG-V[protected] and due dated on 12-Aug-2020. Please allow us to come back to you with a resolution quickly. Appreciate your patience.

            Regards,
            Snehal
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              Dilipkori
              from Mumbai, Maharashtra
              Aug 6, 2020
              Resolved
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              Respected Higher Authorities of Network Team and Complaint Department

              My Name is Bhaskar Gaikwad

              This is my Mobile Number
              [protected]

              Lattitude and Longitude
              19.56923 and 76.04114

              Network Complaint Address
              Room 12 Devdi Hadgaon Village, District Jalna Maharashtra 431209

              From last 5 years we are Facing Huge Network Problem in our Room and Area ..both indoor and Outdoor Network is totally Disappeared we are using Operator Connection but not getting the service

              Every month we are recharging the plan but not getting the Call Facilities and Data Facilities..many problem we are facing

              Can't communicate with family members relatives ...even in Emergency we can't call ambulance, Doctor and Hospital To do the Treatment on time due to No Network

              It is humble request to Higher Authorities of Complaint Department..Plz Registered the Complaint of Network Coverage and Send the Network Team and RF TEAM Engineer to Resolve the issue and

              If Engineer Required New Tower For Installation I m Willing to give my Land For Network Tower Installation with all the necessary Permission Required Network Team

              Allternate Number
              [protected]
              Aug 21, 2021
              Complaint marked as Resolved 
              Vodafone India customer support has been notified about the posted complaint.
              Verified Support
              Aug 09, 2020
              Vodafone India Customer Care's response
              Dear Customer,

              Please be informed that we have raised the complaint under service request number MNG-V[protected] and due dated on 12-Aug-2020. Please allow us to come back to you with a resolution quickly. Appreciate your patience.

              Regards,
              Snehal
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                S
                SayuriShivalkar3131331
                Aug 6, 2020
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                Respected higher authorities of vodafone department

                My name is chagan gaikwad

                This is my vodafone nunber
                [protected]

                Lattitude and longitude
                19.71122 and 75.99468

                This is my address
                Room 82 pimplegaon mali talkua gasanghi district jalna maharashtra 431207

                Idea rf team offficer
                [protected]

                Team is ready to plant new site plz confirm him through the call he is visisted he had declared me that there is no serving site is near by boost the network... We can't do anything we had to plant new site

                New site declared on my land waiting for paper work of tower installation process plz send the legal team immediately for paper work

                Allternate number
                [protected]
                Vodafone India customer support has been notified about the posted complaint.
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                  P
                  Pavithran kavitha kp
                  Aug 6, 2020
                  Resolved
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                  Resolved

                  Address: R K M Enterprises, 2/5 , NH 5 Bypass Road Gummidipooni ,Tiruvallur 601201, Gummidipoondi, Tamil Nadu 601201

                  I had receive used bill receipt for July'20 & Aug'20 from my postpaid number. I discussed with Vodafone executives from gummdipoondi bypass Vodafone showroom. but they are not response my concern, I didn't text any one to this number [protected] but i had receive sms charge in the bill receipt.

                  Please support & do the needful

                  VODAFONEIDEA
                  +4 photos
                  Aug 8, 2021
                  Complaint marked as Resolved 
                  Vodafone India customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 09, 2020
                  Vodafone India Customer Care's response
                  Dear Customer,

                  We have tried contacting you at 07:20 PM, However, there seems to be no response from your end. Please feel free to get back to us if the issue still persists. You can write us on email id [protected]@vodafoneidea.com for further assistance.

                  Regards,
                  Snehal
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                    sayurishivalkar
                    Aug 6, 2020
                    Resolved
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                    Respected higher authorities of vodafone department

                    My name is chagan gaikwad

                    This is my vodafone nunber
                    [protected]

                    Lattitude and longitude
                    19.71122 and 75.99468

                    This is my address
                    Room 82 pimplegaon mali talkua gasanghi district jalna maharashtra 431207

                    Idea rf team offficer
                    [protected]

                    Team is ready to plant new site plz confirm him through the call he is visisted he had declared me that there is no serving site is near by boost the network... We can't do anything we had to plant new site

                    New site declared on my land waiting for paper work of tower installation process plz send the legal team immediately for paper work

                    Allternate number
                    [protected]
                    Aug 13, 2021
                    Complaint marked as Resolved 
                    Vodafone India customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 06, 2020
                    Vodafone India Customer Care's response
                    Dear Customer,

                    You can write to us on our Customer care Email Id [protected]@vodafoneidea.com for further assistance.

                    Regards,
                    Snehal
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                      P
                      Pradeep9212
                      from Solapur, Maharashtra
                      Aug 6, 2020
                      Resolved
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                      Resolved

                      mnp sms not going means blocked by operator

                      Address: Pradeep Sahni

                      I found too many network issues informed them many of the time, they keep on giving wrong solutions like change the sim slot, on and off, change handset, sending sms for setting etc... Nothing worked...
                      It was taking 45 min for download a 3.5 mb file in a location based at delhi... Prime location... Last month in june and july...
                      I told them i will port out... So they blocked my no for getting connected to customer care... I...
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                      sunilshivalkar
                      from Mumbai, Maharashtra
                      Aug 6, 2020
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                      Respected higher authorities of vodafone department

                      My name is chagan gaikwad

                      This is my vodafone nunber
                      [protected]

                      Lattitude and longitude
                      19.71122 and 75.99468

                      This is my address
                      Room 82 pimplegaon mali talkua gasanghi district jalna maharashtra 431207

                      Idea rf team offficer
                      [protected]

                      Team is ready to plant new site plz confirm him through the call he is visisted he had declared me that there is no serving site is near by boost the network... We can't do anything we had to plant new site

                      New site declared on my land waiting for paper work of tower installation process plz send the legal team immediately for paper work

                      Allternate number
                      [protected]
                      Vodafone India customer support has been notified about the posted complaint.
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                        SwapnilShivalkar++
                        from Mumbai, Maharashtra
                        Aug 6, 2020
                        Resolved
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                        Resolved

                        Respected higher authorities of vodafone department

                        My name is chagan gaikwad

                        This is my vodafone nunber
                        [protected]

                        Lattitude and longitude
                        19.71122 and 75.99468

                        This is my address
                        Room 82 pimplegaon mali talkua gasanghi district jalna maharashtra 431207

                        Idea rf team offficer
                        [protected]

                        Team is ready to plant new site plz confirm him through the call he is visisted he had declared me that there is no serving site is near by boost the network... We can't do anything we had to plant new site

                        New site declared on my land waiting for paper work of tower installation process plz send the legal team immediately for paper work

                        Allternate number
                        [protected]
                        Aug 13, 2021
                        Complaint marked as Resolved 
                        Vodafone India customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 06, 2020
                        Vodafone India Customer Care's response
                        Dear Customer,

                        You can write to us on our Customer care Email Id [protected]@vodafoneidea.com for further assistance.

                        Regards,
                        Snehal
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                          MalaniBorkar883k
                          Aug 6, 2020
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                          Respected higher authorities of vodafone department

                          My name is chagan gaikwad

                          This is my vodafone nunber
                          [protected]

                          Lattitude and longitude
                          19.71122 and 75.99468

                          This is my address
                          Room 82 pimplegaon mali talkua gasanghi district jalna maharashtra 431207

                          Idea rf team offficer
                          [protected]

                          Team is ready to plant new site plz confirm him through the call he is visisted he had declared me that there is no serving site is near by boost the network... We can't do anything we had to plant new site

                          New site declared on my land waiting for paper work of tower installation process plz send the legal team immediately for paper work

                          Allternate number
                          [protected]
                          Vodafone India customer support has been notified about the posted complaint.
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                            SachinSalve838
                            Aug 5, 2020
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                            Respected higher authorities of vodafone department

                            My name is chagan gaikwad

                            This is my vodafone nunber
                            [protected]

                            Lattitude and longitude
                            19.71122 and 75.99468

                            This is my address
                            Room 82 pimplegaon mali talkua gasanghi district jalna maharashtra 431207

                            Idea rf team offficer
                            [protected]

                            Team is ready to plant new site plz confirm him through the call he is visisted he had declared me that there is no serving site is near by boost the network... We can't do anything we had to plant new site

                            New site declared on my land waiting for paper work of tower installation process plz send the legal team immediately for paper work

                            Allternate number
                            [protected]
                            Vodafone India customer support has been notified about the posted complaint.
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                              Pradnilbhagane73636
                              Aug 5, 2020
                              Resolved
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                              Resolved

                              Respected Higher Authorities of VODAFONE Department

                              My Name is Chagan Gaikwad

                              This is my VODAFONE Nunber
                              [protected]

                              Lattitude and Longitude
                              19.71122 and 75.99468

                              This is my Address
                              Room 82 Pimplegaon Mali Talkua Gasanghi District Jalna Maharashtra 431207

                              Idea RF Team Offficer
                              [protected]

                              Team is ready to plant new Site Plz Confirm him Through the call he is visisted he had declared me that there is no Serving Site is near by boost the network...we can't do anything we had to plant new site

                              New Site Declared on my Land Waiting for Paper Work of Tower Installation Process Plz Send the Legal Team immediately For Paper Work

                              Allternate Number
                              [protected]
                              Aug 28, 2021
                              Complaint marked as Resolved 
                              Vodafone India customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 06, 2020
                              Vodafone India Customer Care's response
                              Dear Customer,

                              You can write to us on our Customer care Email Id [protected]@vodafoneidea.com for further assistance.

                              Regards,
                              Snehal
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                                Ravikudartkar737
                                Aug 5, 2020
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                                Respected higher authorities of vodafone department

                                My name is chagan gaikwad

                                This is my vodafone nunber
                                [protected]

                                Lattitude and longitude
                                19.71122 and 75.99468

                                This is my address
                                Room 82 pimplegaon mali talkua gasanghi district jalna maharashtra 431207

                                Idea rf team offficer
                                [protected]

                                Team is ready to plant new site plz confirm him through the call he is visisted he had declared me that there is no serving site is near by boost the network... We can't do anything we had to plant new site

                                New site declared on my land waiting for paper work of tower installation process plz send the legal team immediately for paper work

                                Allternate number
                                [protected]
                                Vodafone India customer support has been notified about the posted complaint.
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                                  SiddharthPingulkar838
                                  Aug 5, 2020
                                  Resolved
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                                  Resolved

                                  Respected Higher Authorities of VODAFONE Department

                                  My Name is Chagan Gaikwad

                                  This is my VODAFONE Nunber
                                  [protected]

                                  Lattitude and Longitude
                                  19.71122 and 75.99468

                                  This is my Address
                                  Room 82 Pimplegaon Mali Talkua Gasanghi District Jalna Maharashtra 431207

                                  Idea RF Team Offficer
                                  [protected]

                                  Team is ready to plant new Site Plz Confirm him Through the call he is visisted he had declared me that there is no Serving Site is near by boost the network...we can't do anything we had to plant new site

                                  New Site Declared on my Land Waiting for Paper Work of Tower Installation Process Plz Send the Legal Team immediately For Paper Work

                                  Allternate Number
                                  [protected]
                                  Aug 14, 2021
                                  Complaint marked as Resolved 
                                  Vodafone India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 06, 2020
                                  Vodafone India Customer Care's response
                                  Dear Customer,

                                  You can write to us on our Customer care Email Id [protected]@vodafoneidea.com for further assistance.

                                  Regards,
                                  Snehal
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                                    JyotiPawar827
                                    Aug 5, 2020
                                    Resolved
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                                    Resolved

                                    Respected Higher Authorities of VODAFONE Department

                                    My Name is Chagan Gaikwad

                                    This is my VODAFONE Nunber
                                    [protected]

                                    Lattitude and Longitude
                                    19.71122 and 75.99468

                                    This is my Address
                                    Room 82 Pimplegaon Mali Talkua Gasanghi District Jalna Maharashtra 431207

                                    Idea RF Team Offficer
                                    [protected]

                                    Team is ready to plant new Site Plz Confirm him Through the call he is visisted he had declared me that there is no Serving Site is near by boost the network...we can't do anything we had to plant new site

                                    New Site Declared on my Land Waiting for Paper Work of Tower Installation Process Plz Send the Legal Team immediately For Paper Work

                                    Allternate Number
                                    [protected]
                                    Aug 14, 2021
                                    Complaint marked as Resolved 
                                    Vodafone India customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 06, 2020
                                    Vodafone India Customer Care's response
                                    Dear Customer,

                                    You can write to us on our Customer care Email Id [protected]@vodafoneidea.com for further assistance.

                                    Regards,
                                    Snehal
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