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1.8
Updated: Jul 13, 2026
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9565
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D
Dwij123
Oct 4, 2020
Resolved
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I have been charged Rs. 819+ gst extra on my monthly bill and it's showing an outgoing call on 53516 for 90 min 34 secs which is a doc number but we haven't called this number anytime. Kindly look into this matter and let us know what's wrong. Highly disappointed with these types of services and fraud from a highly reputed company.
Aug 14, 2021
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Nov 12, 2020
Vodafone India Customer Care's response Dear Customer,

Your request for waiver of 962.88 could not be processed. Please call 199 for details. We regret the inconvenience caused.

Regards,
Snehal
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    Siddhartha Parida
    Oct 3, 2020
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    I got 2 Vodafone numbers.[protected]Primary number) and another is the secondary number. Both activated with 399 RED plan. Later as per executive guide I did those converted to family plan. In this plan I have to pay 399 for the Primary number and 199 to the secondary number.

    Plan was converted but the Secondary phone number conversion has not done properly. So, I was getting 399 + 399 + taxes every month though it was not my fault. After checking my billing history I came to know that I was pay more. When I talk to Customer Care they said now we have converted and going forward I will get proper bill. So who is responsible for the billing when I asked no answer. When I say I need refund no response. This is how as a customer I got cheated. I am raising a complain here to have a refund from Vodafone India.
    Aug 5, 2021
    Complaint marked as Resolved 
    Vodafone India customer support has been notified about the posted complaint.
    Verified Support
    Nov 12, 2020
    Vodafone India Customer Care's response     Dear Customer,

    As per our records, your number is showing inactive. You can write us on email id [protected]@vodafoneidea.com for further assistance.

    Regards,
    Snehal
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      Irshad Siddiqui
      from Deoria, Uttar Pradesh
      Oct 3, 2020
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      Resolved

      Hi,
      I regret to inform you that I create my spacial offer through whatsapp so my spacial offer was Rs 555 recharge 1.5 Gb double data and 84 days validity but I got only 1.5 gb data and 77 days validity . I complaint customer care 198 and also company email [protected]@vodafoneidea.com but they not resolve my issue and when I track my complaint status it's showing Successfully resolve your complaint.
      Offer screen shot in attachment
      So I request to concern person take action and order regarding this issue.

      Thank you
      Irshad Ahmed
      [protected]
      Aug 13, 2021
      Complaint marked as Resolved 
      Vodafone India customer support has been notified about the posted complaint.
      Oct 05, 2020
      Updated by Irshad Siddiqui       Email- [protected]@gmail.com
      Oct 08, 2020
      Updated by Irshad Siddiqui       Still my issue not resolved.
      Verified Support
      Nov 12, 2020
      Vodafone India Customer Care's response       Dear Customer,

      If you are having any concern regarding Vi then you can write us on email id [protected]@vodafoneidea.com for further assistance.

      Regards,
      Snehal
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        V
        Vinayv009
        Oct 3, 2020
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        Hi I am fed with the vodafone service i switch from vodafone to idea due to network issue and billing issue now they got mereged with idea and now i am facing again network and net issues and due to covid 19 i am shifted to my state M.P and i am want to port my number but not able to generate PUC .such a pathetic service and even customer support are not able to help in the same what are the sense if getting such kind of service after paying all the bills ontime .

        I need solution for the same and i am using the 02 numbers.for vodafone and want to switch both.
        Aug 8, 2021
        Complaint marked as Resolved 
        Vodafone India customer support has been notified about the posted complaint.
        Verified Support
        Nov 12, 2020
        Vodafone India Customer Care's response         Dear Customer,

        Kindly provide the concern Vi number to check the details and assist you further. You can write us on email id [protected]@vodafoneidea.com for further assistance.

        Regards,
        Snehal
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          R
          roshiliantony
          Oct 3, 2020
          Resolved
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          Resolved

          I would like to register a complaint against VodafoneIdea.

          I got this message while I was using Instagram today. “Hello!
          Thank you for downloading CARBAN_GAME from CARBUN8.
          You have been charged Rs. 15
          Your balance is Rs. 7.42”

          Not only do I not download games in my phone, I do not even click on any links. I called VI's customer care and they told me that its a third party app and they cannot do anything. How can they charge me for something that I have not downloaded.

          Moreover, this is not the first time VI is deducting my money. I had ₹22 in my account. It is extremely frustrating. Kindly take cognizance of the same and help me get a refund.
          Aug 6, 2021
          Complaint marked as Resolved 
          Vodafone India customer support has been notified about the posted complaint.
          Verified Support
          Nov 12, 2020
          Vodafone India Customer Care's response           Dear Customer,

          Kindly provide the concern Vi number to check the details and assist you further. You can write us on email id [protected]@vodafoneidea.com for further assistance.

          Regards,
          Snehal
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            P
            Pinky32
            Oct 2, 2020
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            Address: Hyderabad, India

            When I dial any call I am getting an advertisement message from Vodafone and it is taking more than 30 seconds. Even after that the number is not dialled. Basically outgoing calls are not going. I have recently recharged my phone.
            Vodafone India customer support has been notified about the posted complaint.
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              SPB49755
              Oct 2, 2020
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              I had recharged Rs. 95 on 19/09/2020 and I got Rs. 74 talktime and 200 MB data. Now, my data balance is 0.11 GB out of 0.20 GB. But, on 01/10/2020, 02:46 P.M., my Rs. 20 balance was deducted for DINDO_MP3_20 from my Vodafone Number automatically. Before that day and time my balance was Rs. 73.20, But after that day and time my balance was Rs. 53.20. I called Vodafone Complaints Number, but they're not giving me my Rs. 20 balance back. I don't know that what is DINDO_MP3_20 and I didn' t applied for it. Also, Vodafone deducted my balance so many times in various ways. I don't know why the deduct my balance automatically. But, I think that I am eligible for my deducted Rs. 20 balance to get it back. Also, I shall leave Vodafone, if they don't give me my Rs. 20 balance back.
              Aug 9, 2021
              Complaint marked as Resolved 
              Vodafone India customer support has been notified about the posted complaint.
              Verified Support
              Nov 12, 2020
              Vodafone India Customer Care's response               Dear Customer,

              If you are having any concern regarding Vi then you can write us on email id [protected]@vodafoneidea.com for further assistance.

              Regards,
              Snehal
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                B
                Biswajitdrbi
                Oct 1, 2020
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                Address: G.T Road, Golapbag Sharatpally Amtala

                I, biswajit das, have attempted to recharge my mobile number [protected], [protected], through online vi website of my mobile on 1st oct 2020. I paid successfully rs. 48. I have got a message that 217: sorry! This recharge is not available. Txn num. Onr[protected]. .
                Vodafone India customer support has been notified about the posted complaint.
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                  M
                  Manikanta Varma Saripella
                  Oct 1, 2020
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                  Address: Hyderabad

                  Hi, I want to port out from your network to another network, but upc code is not generating, Please check and let me know.. what is the issue.

                  while im sending a msg for porting code, I Get reply like '' There are subsisting contractual obligations with your service provider ''

                  Please check and sortout my problem. I Have completed 120 days on the same network. and paid the due bill amount also...

                  Name: Saripella Manikanta Varma
                  Mobile No: [protected]
                  Vodafone India customer support has been notified about the posted complaint.
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                    A
                    Adarsh I V
                    Oct 1, 2020
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                    I got message that i have enabled Fun Portal from CARBON8 and my account balance has been deducted by 10 rs though i have'nt clicked any link or use any such service from VI. This is complete fraudulent as i have been charged money for something i have'nt enabled or even searched for from the company service.
                    Vodafone India customer support has been notified about the posted complaint.
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                      S
                      sumitnawani
                      Sep 30, 2020
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                      I am not able to send the portable request from my vodafone number to 1900 even though i have sufficient balance. I can send msg to other number but not to 1900. My mobile number is[protected].
                      Vodafone India customer support has been notified about the posted complaint.
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                        M
                        makada
                        Sep 29, 2020
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                        Dear Vodafone India, Money is being auto deducted from my mobile for games that I did not download. This repeating every 72 hours. I get sms like this "Hello!
                        Thank you for downloading CARBAN_GAME from CARBUN8.
                        You have been charged Rs. 15"
                        Please stop this auto deduction.
                        Vodafone India customer support has been notified about the posted complaint.
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                          S
                          Suha Irram
                          Sep 29, 2020
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                          Am recieving message of money deduction that thank you for downloading fun portal from carbun8.. Refund my money its happening again n again
                          Vodafone India customer support has been notified about the posted complaint.
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                            D
                            deepaksingh09
                            from New Delhi, Delhi
                            Sep 29, 2020
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                            My mail to vodafone -
                            my mobile number [protected]
                            i was having 474 smthg as main balance but today it's only 425 why
                            where it is gone immediately? I always have unlimited plans with unlimited voice and data then why?
                            i am not subscribed to any service i don't want any service only let me peacefully talk

                            there reply-
                            Please find the below charges and descriptions:

                            · The content download DNLD-WWAP_DLS0049_PPU_KIN01467053 on[protected] at 05:30PM with a VAS type of PPD/PPU for a subscription of amount Rs.49/-

                            i remember i have not downloaded anything or subscribed to anything then also vodafone kep on deducting 49 rupees everytime without any sms/mail notification.
                            Vodafone India customer support has been notified about the posted complaint.
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                              S
                              sulagna singha
                              Sep 28, 2020
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                              I have been using Vodafone Postpaid number from 2012. My number got deactivated on 26th September 2020 without any prior notification. When we contacted customer care we were told documents were not submitted. It is really confusing how a 8 year old connection does not have documents submitted. Please help us as this has become a harassment due to all account are linked to this number.
                              Vodafone India customer support has been notified about the posted complaint.
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                                R
                                rohit_amon
                                Sep 28, 2020
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                                Resolved

                                Address: Mumbai

                                Dear sir,

                                It's been now one year, i have still not received my security deposit + additional amount of rs 650/-
                                I have written them many mails but no use.
                                If i had been in vodafone's place they woud have charged me a late payment of 5000/ rs for one year.
                                Sep 29, 2020
                                Complaint marked as Resolved 
                                Because I mistakenly given my number, fraudsters are calling this number i am closing this complaint.
                                Vodafone India customer support has been notified about the posted complaint.
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                                  J
                                  Jayadevi Natarajan
                                  Sep 28, 2020
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                                  I have activated vodafone caller tune using app / call, ira activated and subscribed but the caller tune is not applied. The vodafone num is, [protected] . Kindly look into this and solve it asap
                                  Vodafone India customer support has been notified about the posted complaint.
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                                    D
                                    diff_2013
                                    from Pune, Maharashtra
                                    Sep 26, 2020
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                                    Address: www.myvi.in

                                    I am a bit disappointed with the new vi app (Vodafone + idea). The mobile app forces you to update without your consent. Even if you reject update on next screen it forces you to click ok and update starts.

                                    After update it clears the app data, so all your settings and stored numbers are gone. You have to again register your number into the app to see the data.
                                    This is not a recommended practice.
                                    Vi should not force users to update the app and even if they do, the app should not reset the existing account data.
                                    Poor design by vi.
                                    Vodafone India customer support has been notified about the posted complaint.
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                                      K
                                      Kumar Kd
                                      Sep 26, 2020
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                                      Outgoing call not getting through...net and incoming call ok...
                                      Vodafone India customer support has been notified about the posted complaint.
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                                        S
                                        Sam.desh
                                        Sep 26, 2020
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                                        Resolved

                                        I have taken a free amazon subscription from the idea (now Vodafone) on 21.08.2019 that goes till one year i.e. 21.08.2020, I have canceled the services on the same day of expiry, and the amazon prime subscription is also stopped on the same day. But the company says I have not informed them and they charge me 1000 rs/- this is a scam to general people like me.

                                        If I didn't inform them about the subscription they why did it end in the first place..pls do some Justice all those people call me back from the idea speak Hindi and I speak Telugu they didn't understand me at all.

                                        My parents will kill me if they found out about this, pls help
                                        Jun 13, 2021
                                        Complaint marked as Resolved 
                                        they solved the issue after very long time
                                        Vodafone India customer support has been notified about the posted complaint.
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                                        for better understanding pls call me @[protected]
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