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1.8
Updated: Jul 13, 2026
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9565
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Vodafone India reviews & complaints page 119

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A
Ashwani Kumar Choubey
Oct 5, 2020
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Dear Customer Support Team,

It is unfortunate to come across such incidents were balance gets deducted without my consent.

15 rs got deducted from my main balance and I got a message saying that I have downloaded the app called as fun portal from CARBUN8.

I would like to let you know that I am unaware of the same and has not downloaded any app, not clicked on any ads or used a service for which the money got deducted.

My registered number - 9******331
My Name - Ashwani Kumar Choubey

Requesting to reverse the amount.

Awaiting your response.

Regards,
Ashwani Kumar Choubey
Vodafone India customer support has been notified about the posted complaint.
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    D
    dhirendra rajput
    from Sidhi, Madhya Pradesh
    Oct 5, 2020
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    Address: C/o Arun Singh Chauhan, Munni Bai Colony, Near Harijan Thana, Arjun Nagar, sidhi, mp 486661

    Today I had received a message at 2.07am. While i was sleeping, so how could i activate this service..
    So plz stop this service and refund my money...

    Hello!
    Thank you for downloading contentDesc from SK_Mobi.
    You have been charged Rs. 7
    Your balance is Rs. 67.86
    Reg.
    Dhirendra Rajput
    [protected]
    Vodafone India customer support has been notified about the posted complaint.
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      S
      SaktiPrasad02
      Oct 5, 2020
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      I am unable to send Port message to 1900 to generate UPC.
      It fails and gives me Message could not be sent error immediately.
      I am able to send any other message to any other number. I want to leave vodafone postpaid.
      This is outrageous as to how they are blocking us.
      My bills are clear. Nothing is due.
      Vodafone India customer support has been notified about the posted complaint.
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        D
        Dwij123
        Oct 4, 2020
        Resolved
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        Resolved

        I have been charged Rs. 819+ gst extra on my monthly bill and it's showing an outgoing call on 53516 for 90 min 34 secs which is a doc number but we haven't called this number anytime. Kindly look into this matter and let us know what's wrong. Highly disappointed with these types of services and fraud from a highly reputed company.
        Aug 14, 2021
        Complaint marked as Resolved 
        Vodafone India customer support has been notified about the posted complaint.
        Verified Support
        Nov 12, 2020
        Vodafone India Customer Care's response         Dear Customer,

        Your request for waiver of 962.88 could not be processed. Please call 199 for details. We regret the inconvenience caused.

        Regards,
        Snehal
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          S
          Siddhartha Parida
          Oct 3, 2020
          Resolved
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          Resolved

          I got 2 Vodafone numbers.[protected]Primary number) and another is the secondary number. Both activated with 399 RED plan. Later as per executive guide I did those converted to family plan. In this plan I have to pay 399 for the Primary number and 199 to the secondary number.

          Plan was converted but the Secondary phone number conversion has not done properly. So, I was getting 399 + 399 + taxes every month though it was not my fault. After checking my billing history I came to know that I was pay more. When I talk to Customer Care they said now we have converted and going forward I will get proper bill. So who is responsible for the billing when I asked no answer. When I say I need refund no response. This is how as a customer I got cheated. I am raising a complain here to have a refund from Vodafone India.
          Aug 5, 2021
          Complaint marked as Resolved 
          Vodafone India customer support has been notified about the posted complaint.
          Verified Support
          Nov 12, 2020
          Vodafone India Customer Care's response           Dear Customer,

          As per our records, your number is showing inactive. You can write us on email id [protected]@vodafoneidea.com for further assistance.

          Regards,
          Snehal
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            Irshad Siddiqui
            from Deoria, Uttar Pradesh
            Oct 3, 2020
            Resolved
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            Resolved

            Hi,
            I regret to inform you that I create my spacial offer through whatsapp so my spacial offer was Rs 555 recharge 1.5 Gb double data and 84 days validity but I got only 1.5 gb data and 77 days validity . I complaint customer care 198 and also company email [protected]@vodafoneidea.com but they not resolve my issue and when I track my complaint status it's showing Successfully resolve your complaint.
            Offer screen shot in attachment
            So I request to concern person take action and order regarding this issue.

            Thank you
            Irshad Ahmed
            [protected]
            Aug 13, 2021
            Complaint marked as Resolved 
            Vodafone India customer support has been notified about the posted complaint.
            Oct 05, 2020
            Updated by Irshad Siddiqui             Email- [protected]@gmail.com
            Oct 08, 2020
            Updated by Irshad Siddiqui             Still my issue not resolved.
            Verified Support
            Nov 12, 2020
            Vodafone India Customer Care's response             Dear Customer,

            If you are having any concern regarding Vi then you can write us on email id [protected]@vodafoneidea.com for further assistance.

            Regards,
            Snehal
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              V
              Vinayv009
              Oct 3, 2020
              Resolved
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              Resolved

              Hi I am fed with the vodafone service i switch from vodafone to idea due to network issue and billing issue now they got mereged with idea and now i am facing again network and net issues and due to covid 19 i am shifted to my state M.P and i am want to port my number but not able to generate PUC .such a pathetic service and even customer support are not able to help in the same what are the sense if getting such kind of service after paying all the bills ontime .

              I need solution for the same and i am using the 02 numbers.for vodafone and want to switch both.
              Aug 8, 2021
              Complaint marked as Resolved 
              Vodafone India customer support has been notified about the posted complaint.
              Verified Support
              Nov 12, 2020
              Vodafone India Customer Care's response               Dear Customer,

              Kindly provide the concern Vi number to check the details and assist you further. You can write us on email id [protected]@vodafoneidea.com for further assistance.

              Regards,
              Snehal
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                R
                roshiliantony
                Oct 3, 2020
                Resolved
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                Resolved

                I would like to register a complaint against VodafoneIdea.

                I got this message while I was using Instagram today. “Hello!
                Thank you for downloading CARBAN_GAME from CARBUN8.
                You have been charged Rs. 15
                Your balance is Rs. 7.42”

                Not only do I not download games in my phone, I do not even click on any links. I called VI's customer care and they told me that its a third party app and they cannot do anything. How can they charge me for something that I have not downloaded.

                Moreover, this is not the first time VI is deducting my money. I had ₹22 in my account. It is extremely frustrating. Kindly take cognizance of the same and help me get a refund.
                Aug 6, 2021
                Complaint marked as Resolved 
                Vodafone India customer support has been notified about the posted complaint.
                Verified Support
                Nov 12, 2020
                Vodafone India Customer Care's response                 Dear Customer,

                Kindly provide the concern Vi number to check the details and assist you further. You can write us on email id [protected]@vodafoneidea.com for further assistance.

                Regards,
                Snehal
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                  P
                  Pinky32
                  Oct 2, 2020
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                  Address: Hyderabad, India

                  When I dial any call I am getting an advertisement message from Vodafone and it is taking more than 30 seconds. Even after that the number is not dialled. Basically outgoing calls are not going. I have recently recharged my phone.
                  Vodafone India customer support has been notified about the posted complaint.
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                    SPB49755
                    Oct 2, 2020
                    Resolved
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                    Resolved

                    I had recharged Rs. 95 on 19/09/2020 and I got Rs. 74 talktime and 200 MB data. Now, my data balance is 0.11 GB out of 0.20 GB. But, on 01/10/2020, 02:46 P.M., my Rs. 20 balance was deducted for DINDO_MP3_20 from my Vodafone Number automatically. Before that day and time my balance was Rs. 73.20, But after that day and time my balance was Rs. 53.20. I called Vodafone Complaints Number, but they're not giving me my Rs. 20 balance back. I don't know that what is DINDO_MP3_20 and I didn' t applied for it. Also, Vodafone deducted my balance so many times in various ways. I don't know why the deduct my balance automatically. But, I think that I am eligible for my deducted Rs. 20 balance to get it back. Also, I shall leave Vodafone, if they don't give me my Rs. 20 balance back.
                    Aug 9, 2021
                    Complaint marked as Resolved 
                    Vodafone India customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 12, 2020
                    Vodafone India Customer Care's response                     Dear Customer,

                    If you are having any concern regarding Vi then you can write us on email id [protected]@vodafoneidea.com for further assistance.

                    Regards,
                    Snehal
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                      B
                      Biswajitdrbi
                      Oct 1, 2020
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                      Address: G.T Road, Golapbag Sharatpally Amtala

                      I, biswajit das, have attempted to recharge my mobile number [protected], [protected], through online vi website of my mobile on 1st oct 2020. I paid successfully rs. 48. I have got a message that 217: sorry! This recharge is not available. Txn num. Onr[protected]. .
                      Vodafone India customer support has been notified about the posted complaint.
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                        M
                        Manikanta Varma Saripella
                        Oct 1, 2020
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                        Address: Hyderabad

                        Hi, I want to port out from your network to another network, but upc code is not generating, Please check and let me know.. what is the issue.

                        while im sending a msg for porting code, I Get reply like '' There are subsisting contractual obligations with your service provider ''

                        Please check and sortout my problem. I Have completed 120 days on the same network. and paid the due bill amount also...

                        Name: Saripella Manikanta Varma
                        Mobile No: [protected]
                        Vodafone India customer support has been notified about the posted complaint.
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                          A
                          Adarsh I V
                          Oct 1, 2020
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                          I got message that i have enabled Fun Portal from CARBON8 and my account balance has been deducted by 10 rs though i have'nt clicked any link or use any such service from VI. This is complete fraudulent as i have been charged money for something i have'nt enabled or even searched for from the company service.
                          Vodafone India customer support has been notified about the posted complaint.
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                            S
                            sumitnawani
                            Sep 30, 2020
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                            I am not able to send the portable request from my vodafone number to 1900 even though i have sufficient balance. I can send msg to other number but not to 1900. My mobile number is[protected].
                            Vodafone India customer support has been notified about the posted complaint.
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                              M
                              makada
                              Sep 29, 2020
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                              Dear Vodafone India, Money is being auto deducted from my mobile for games that I did not download. This repeating every 72 hours. I get sms like this "Hello!
                              Thank you for downloading CARBAN_GAME from CARBUN8.
                              You have been charged Rs. 15"
                              Please stop this auto deduction.
                              Vodafone India customer support has been notified about the posted complaint.
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                                S
                                Suha Irram
                                Sep 29, 2020
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                                Am recieving message of money deduction that thank you for downloading fun portal from carbun8.. Refund my money its happening again n again
                                Vodafone India customer support has been notified about the posted complaint.
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                                  D
                                  deepaksingh09
                                  from New Delhi, Delhi
                                  Sep 29, 2020
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                                  My mail to vodafone -
                                  my mobile number [protected]
                                  i was having 474 smthg as main balance but today it's only 425 why
                                  where it is gone immediately? I always have unlimited plans with unlimited voice and data then why?
                                  i am not subscribed to any service i don't want any service only let me peacefully talk

                                  there reply-
                                  Please find the below charges and descriptions:

                                  · The content download DNLD-WWAP_DLS0049_PPU_KIN01467053 on[protected] at 05:30PM with a VAS type of PPD/PPU for a subscription of amount Rs.49/-

                                  i remember i have not downloaded anything or subscribed to anything then also vodafone kep on deducting 49 rupees everytime without any sms/mail notification.
                                  Vodafone India customer support has been notified about the posted complaint.
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                                    S
                                    sulagna singha
                                    Sep 28, 2020
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                                    I have been using Vodafone Postpaid number from 2012. My number got deactivated on 26th September 2020 without any prior notification. When we contacted customer care we were told documents were not submitted. It is really confusing how a 8 year old connection does not have documents submitted. Please help us as this has become a harassment due to all account are linked to this number.
                                    Vodafone India customer support has been notified about the posted complaint.
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                                      R
                                      rohit_amon
                                      Sep 28, 2020
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                                      Resolved

                                      Address: Mumbai

                                      Dear sir,

                                      It's been now one year, i have still not received my security deposit + additional amount of rs 650/-
                                      I have written them many mails but no use.
                                      If i had been in vodafone's place they woud have charged me a late payment of 5000/ rs for one year.
                                      Sep 29, 2020
                                      Complaint marked as Resolved 
                                      Because I mistakenly given my number, fraudsters are calling this number i am closing this complaint.
                                      Vodafone India customer support has been notified about the posted complaint.
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                                        J
                                        Jayadevi Natarajan
                                        Sep 28, 2020
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                                        I have activated vodafone caller tune using app / call, ira activated and subscribed but the caller tune is not applied. The vodafone num is, [protected] . Kindly look into this and solve it asap
                                        Vodafone India customer support has been notified about the posted complaint.
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