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Vodafone India Complaints & Reviews

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Updated: Nov 26, 2025
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Vodafone India reviews & complaints page 134

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V
vineeth sreevalsan
Jun 10, 2020
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Address: Vodafone India

I had requested vodafone to deactivate the sim eversince i stopped using, but they keep sending bills and now threatening emails also to pay the bill

[protected]
Vodafone India customer support has been notified about the posted complaint.
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    SaritaSS
    from Hyderabad, Telangana
    Jun 10, 2020
    Resolved
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    Resolved

    I don't even know what Juiceup pack is. I got message Juiceup pack has been activated and Rs35 has been deducted on 27th May 2020. The message went unnoticed by me, and since then, they have been deducting Rs35 every week. I have lost 35+35+7(That was the remaining balance)=77Rs till today(10th June 2020).
    Tried to get Help from Vodafone customer care. They kept saying "I only have activated it". When I asked What action/step did I take to activate it, they have no answer. I want my money back.
    Similar incident has happened with me for "Value Addded Service" as well.

    Vodafone please stop these non-sense things and looting your customers.
    Aug 7, 2021
    Complaint marked as Resolved 
    Vodafone India customer support has been notified about the posted complaint.
    Verified Support
    Jun 14, 2020
    Vodafone India Customer Care's response
    Dear Customer,

    Kindly provide the concern Vodafone number to check the details and assist you further. You can write us on email id [protected]@vodafoneidea.com for further assistance.

    Regards,
    Snehal
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      S
      singhpra
      Jun 10, 2020
      Resolved
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      Resolved

      Dear Sir/Madam,
      Kindly refer attached details related to payment & available balance on dated 07 Apr 2020.
      If you see this, we have recharge unlimited plan with the amount of Rs.599 on dated 07 Apr 2020 same day we have an available balance in my number Rs.33.63.
      The issue is the current balance showing Rs -1.88, and regarding this I had called so many times to customer care no but till not unable to resolve the issue.
      Every time your customer care representative is saying servers are not working properly.
      So request you to kindly resolve this issue and arrange to credit my deducted amount on priority, and also confirm why this amount is deducted.

      Replay from Vodaphone
      Greetings from Vodafone Idea!
      In light of COVID -19, our offices are operating with limited staff as we are taking all the precautionary measures to avoid any risks.
      Based on your E-mail I would like to inform you that some value added services on[protected] are activated DNLD-DWAP_VP0032_PPU_NAZVPO_A-NAZARA on your Vodafone mobile number [protected] and amount Rs.32/-. In addition, that charges are genuine charges and we are unable to refund that amount.
      Aug 7, 2021
      Complaint marked as Resolved 
      Vodafone India customer support has been notified about the posted complaint.
      Verified Support
      Jun 14, 2020
      Vodafone India Customer Care's response
      Dear Customer,

      We have tried contacting you at 01:14 PM, However, there seems to be no response from your end. Please feel free to get back to us if the issue still persists. You can write us on email id [protected]@vodafoneidea.com for further assistance.

      Regards,
      Snehal
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        S
        Sunil Nandaniya
        Jun 10, 2020
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        My Vodafone SIM Card Was Blocked Due to PUK block and I got PUK form Customer Care Number but it didn't Worked Then I Went to Vodafone Care and I Exchanged my Sim however it shows Document mismatched After Giving all Correct Document Then I 2nd time went to Vodafone Care and Re-Verified all the Documents even then it's shows Document mismatched However Every Document is correct, Just want to know why are you rejecting my documents however Being all the Documents legal and Government Approved
        +2 photos
        Vodafone India customer support has been notified about the posted complaint.
        Verified Support
        Jun 14, 2020
        Vodafone India Customer Care's response
        Dear Customer,

        Kindly provide the concern Vodafone number to check the details and assist you further. As the number provided is a non Vodafone number hence, unable to check details. We regret the inconvenience caused. You can write us on email id [protected]@vodafoneidea.com for further assistance.

        Regards,
        Snehal
        Jun 14, 2020
        Updated by Sunil Nandaniya
        Vodafone Number is [protected]
        Alternative number is [protected]
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          K
          Jun 10, 2020
          Resolved
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          Resolved

          Mobile data services disrupted

          My mobile data services stopped all of a sudden from today morning. The sim shows 4g signals but the internet is not working. I keep on getting a notification to sign in to vodafone-in and when i try doing so it redirects me to "sign in to network" screen with this url: http://180.179.77.11/data-usage-alert and shows the message -

          Data usage alert​

          As per regulatory norms, internet service has been stopped...
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          A
          Ankit Bordia
          from Mumbai, Maharashtra
          Jun 10, 2020
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          Address: Mumbai

          Hi, i am not able to generate upc code and getting error that " upc cannot be generated as you have some subsisting contractual obligations with your service provide. Please contact your service provider.
          Vodafone India customer support has been notified about the posted complaint.
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            D
            Deepanshusethii
            Jun 10, 2020
            Resolved
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            Resolved

            My vodafone unlimited internet and call pack has been expired on 7 june 2020 but a day before that i had a balance of 44 rs in my vodafone number still it showed my vodafone outgoing and internet will be expired on 7th june so i recharged it from vodafone app a talktime package costing rs 30 which i would get 22rs in talktime for n/a time... But it's been 3 days today my outgoing calls are still invalid. My account has increased balance of 22 that's it 66 now... But i can't perform any calls not even to vodafone customer care... How should i contact them when i can't even perform an outgoing call even to customer care of vodafone. And the whatsapp number is useless.. It's working with a software... I can't actually talk with anyone there too... Please help me. These vodafone people are doing this from months and i am tired now..
            +2 photos
            Aug 11, 2021
            Complaint marked as Resolved 
            Vodafone India customer support has been notified about the posted complaint.
            Jun 10, 2020
            Updated by Deepanshusethii
            I also messaged them on twitter but noone tried to contact me ...
            Verified Support
            Jun 14, 2020
            Vodafone India Customer Care's response
            Dear Customer,

            As per our recent communication, please be informed that your concern has been discussed and addressed.

            Regards,
            Snehal
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              S
              Sagar gupta gupta
              Jun 9, 2020
              Resolved
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              Resolved

              Address: Bahraich

              Dear sir,

              I tried hard to talk to Vodafone but no employee is giving me any information of any kind. By all means, I tried to understand that it is not my fault, all this is due to the link from Vodafone. I did not want to take the Redx plan, did I take it, it was just a mistake that I cannot pay, that too 3000 rupees, Please help me in any way, Vodafone has canceled all my services, due to which I am not able to talk to anyone. And I cannot pay this amount, it is out of my capacity

              I complained many times but no response came from Vodafone, please take it seriously
              Please

              Regards
              Sagar Gupta
              [protected]
              Aug 13, 2021
              Complaint marked as Resolved 
              Vodafone India customer support has been notified about the posted complaint.
              Verified Support
              Jun 14, 2020
              Vodafone India Customer Care's response
              Dear Customer,

              We are unable to contact you on provided concern number as it is showing suspended in our system. You can write to us on our Customer care Email Id [protected]@vodafoneidea.com for further assistance.

              Regards,
              Snehal
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                Address: Mohindra products plot no 770 sector 69 imt Faridabad

                We have 16 corporate connection taken in name of company Mohindra products Faridabad and out of this 16 connections 4 connections have been disconnected even after full payment....
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                M
                Minoose
                Jun 9, 2020
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                Vodafone has very poor network in our area, that is annasandrapalaya, banglore. Pls take necessary action to solve the issue.
                Vodafone India customer support has been notified about the posted complaint.
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                  S
                  Ssyer
                  Jun 9, 2020
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                  Address: Vodafone kerala

                  My vodafone connection mobile number [protected] is blocked from sending sms messages. Kindly do the needful to activate my outgoing sms in the above mobile number.
                  Aashna ashraf
                  Puthenpeedikayil.
                  Rpc po. Vandanpathal
                  Mundakayam
                  [protected] kottayam. Kerala
                  Vodafone India customer support has been notified about the posted complaint.
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                    R
                    Roshan Yambal
                    from Panaji, Goa
                    Jun 9, 2020
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                    My vodafone number [protected] is temporarily diconnected.
                    I have recharged number with rs 60.
                    After that it is not reconnected.
                    Please reactivate number
                    Vodafone India customer support has been notified about the posted complaint.
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                      S
                      Sunny Rays
                      Jun 8, 2020
                      Resolved
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                      Resolved

                      Address: Bangalore

                      Hi, my vodafone connection [protected] has not been working since sept/oct 2019. I have tried to reach customer care repeatedly from different numbers but failed telling"you need to approach post paid call center". Vodafone kept piling bills on me without service. Finally i agreed to pay rs 870/- so that they would stop harassing me and close the connection. A month later same thing started. They have not provided acknowledgement of closed connection even after repeated calling and messages. On top of that they are sending new bills and putting fines on unpaid bills. Please waiver all these illegal bills immediately and stop contacting me for bills on some connection i do not use for last 9 months. As per vodafone records my number is disconnected on march 2020 it seems. It is not my mistake if vodafone fails to update their record on time. They have not provided any usage proof of the bill. On top of that they are asking fines for the same. It is not possible to have any kind o[censored]sage as i don't even have the sim card and i was not even able to use the number since october 2019. The threat mails need to stop here. It is affecting my mental peace.
                      Aug 13, 2021
                      Complaint marked as Resolved 
                      Vodafone India customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 14, 2020
                      Vodafone India Customer Care's response
                      Dear Customer,

                      We have tried contacting you at 02:48 PM, However, there seems to be no response from your end. Please feel free to get back to us if the issue still persists. You can write us on email id [protected]@vodafoneidea.com for further assistance.

                      Regards,
                      Snehal
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                        S
                        shivpoojan patel
                        Jun 8, 2020
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                        Address: Village and post survan misirpur bhikhipur district pratapgarh

                        Dear sir,
                        Vodafone mobile network is very very weak in my village (Village - bhikhipur gram panchayat - surva misirpur block - gaura district - pratapgarh. Uttar pradesh).
                        Please make arrangement for setup a new mobile tower near/in my village.
                        I will be highly obliged to you.

                        Thanking you shivpoojan patel
                        Vodafone India customer support has been notified about the posted complaint.
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                          Wish2wrap .com
                          from Jaipur, Rajasthan
                          Jun 8, 2020
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                          I am from malout (152107). I am retailer of vodafone. Here salesman are not working properly. They don't load our mobile no. When ever i try to call them they say you are not atteched with uh. Ask someone else. Now i am faddup i don't know what to do. If i say to distributor he also said i don't know just talk to our agents i don't know about it. Because we have another work to do we have many more agencys
                          Vodafone India customer support has been notified about the posted complaint.
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                            D
                            Delli Sai
                            Jun 8, 2020
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                            Resolved

                            As i am not satisfied with the services provided by vodafone network i opted to change my mobile operator by porting. But vodafone has refusing to deliver my porting messege and providing upc code. Inspite making vadility and topup recharges they still denying me service. They even not responded accurately when i interracted with their customer care service.
                            +1 photos
                            Aug 9, 2021
                            Complaint marked as Resolved 
                            Vodafone India customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 14, 2020
                            Vodafone India Customer Care's response
                            Dear Customer,

                            As per our records, your number is showing inactive. You can write to us on our Customer care Email Id [protected]@vodafoneidea.com for further assistance.

                            Regards,
                            Snehal
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                              Saify0724
                              Jun 8, 2020
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                              Mobile number:[protected]

                              Upc cannot be generated for the reasons: (1) there are subsisting contractual obligations with your service provider.
                              Vodafone India customer support has been notified about the posted complaint.
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                                Nivedita MK
                                Jun 8, 2020
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                                I've been charged 10 rs for ppug game. It s unauthorized charges. No one informed me about these charges. Why do you charge like this. I want immediately to stop it
                                Vodafone India customer support has been notified about the posted complaint.
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                                  Gautam Rajaram Kamble
                                  Jun 7, 2020
                                  Resolved
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                                  Resolved

                                  Address: Payal darshan apt.204-2nd floor, Aaptewadi shirgaon,Badlapur East- 421503

                                  Sim card already blocked please sim card activate my phone
                                  Jun 7, 2020
                                  Complaint marked as Resolved 
                                  Please urgent resolve my compliant
                                  Vodafone India customer support has been notified about the posted complaint.
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                                    Gautam Rajaram Kamble
                                    Jun 7, 2020
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                                    Address: Payal darshan apt.204-2nd floor, Aaptewadi Shirgaon,Badlapur East,Pincode- 421503

                                    Sim card rejected Please activation
                                    Vodafone India customer support has been notified about the posted complaint.
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