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Vodafone India Complaints & Reviews

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Updated: Nov 26, 2025
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Vodafone India reviews & complaints page 134

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S
singhpra
Jun 10, 2020
Resolved
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Dear Sir/Madam,
Kindly refer attached details related to payment & available balance on dated 07 Apr 2020.
If you see this, we have recharge unlimited plan with the amount of Rs.599 on dated 07 Apr 2020 same day we have an available balance in my number Rs.33.63.
The issue is the current balance showing Rs -1.88, and regarding this I had called so many times to customer care no but till not unable to resolve the issue.
Every time your customer care representative is saying servers are not working properly.
So request you to kindly resolve this issue and arrange to credit my deducted amount on priority, and also confirm why this amount is deducted.

Replay from Vodaphone
Greetings from Vodafone Idea!
In light of COVID -19, our offices are operating with limited staff as we are taking all the precautionary measures to avoid any risks.
Based on your E-mail I would like to inform you that some value added services on[protected] are activated DNLD-DWAP_VP0032_PPU_NAZVPO_A-NAZARA on your Vodafone mobile number [protected] and amount Rs.32/-. In addition, that charges are genuine charges and we are unable to refund that amount.
Aug 7, 2021
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Jun 14, 2020
Vodafone India Customer Care's response
Dear Customer,

We have tried contacting you at 01:14 PM, However, there seems to be no response from your end. Please feel free to get back to us if the issue still persists. You can write us on email id [protected]@vodafoneidea.com for further assistance.

Regards,
Snehal
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    Sunil Nandaniya
    Jun 10, 2020
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    My Vodafone SIM Card Was Blocked Due to PUK block and I got PUK form Customer Care Number but it didn't Worked Then I Went to Vodafone Care and I Exchanged my Sim however it shows Document mismatched After Giving all Correct Document Then I 2nd time went to Vodafone Care and Re-Verified all the Documents even then it's shows Document mismatched However Every Document is correct, Just want to know why are you rejecting my documents however Being all the Documents legal and Government Approved
    +2 photos
    Vodafone India customer support has been notified about the posted complaint.
    Verified Support
    Jun 14, 2020
    Vodafone India Customer Care's response
    Dear Customer,

    Kindly provide the concern Vodafone number to check the details and assist you further. As the number provided is a non Vodafone number hence, unable to check details. We regret the inconvenience caused. You can write us on email id [protected]@vodafoneidea.com for further assistance.

    Regards,
    Snehal
    Jun 14, 2020
    Updated by Sunil Nandaniya
    Vodafone Number is [protected]
    Alternative number is [protected]
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      K
      Jun 10, 2020
      Resolved
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      Resolved

      Mobile data services disrupted

      My mobile data services stopped all of a sudden from today morning. The sim shows 4g signals but the internet is not working. I keep on getting a notification to sign in to vodafone-in and when i try doing so it redirects me to "sign in to network" screen with this url: http://180.179.77.11/data-usage-alert and shows the message -

      Data usage alert​

      As per regulatory norms, internet service has been stopped...
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      Ankit Bordia
      from Mumbai, Maharashtra
      Jun 10, 2020
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      Address: Mumbai

      Hi, i am not able to generate upc code and getting error that " upc cannot be generated as you have some subsisting contractual obligations with your service provide. Please contact your service provider.
      Vodafone India customer support has been notified about the posted complaint.
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        D
        Deepanshusethii
        Jun 10, 2020
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        Resolved

        My vodafone unlimited internet and call pack has been expired on 7 june 2020 but a day before that i had a balance of 44 rs in my vodafone number still it showed my vodafone outgoing and internet will be expired on 7th june so i recharged it from vodafone app a talktime package costing rs 30 which i would get 22rs in talktime for n/a time... But it's been 3 days today my outgoing calls are still invalid. My account has increased balance of 22 that's it 66 now... But i can't perform any calls not even to vodafone customer care... How should i contact them when i can't even perform an outgoing call even to customer care of vodafone. And the whatsapp number is useless.. It's working with a software... I can't actually talk with anyone there too... Please help me. These vodafone people are doing this from months and i am tired now..
        +2 photos
        Aug 11, 2021
        Complaint marked as Resolved 
        Vodafone India customer support has been notified about the posted complaint.
        Jun 10, 2020
        Updated by Deepanshusethii
        I also messaged them on twitter but noone tried to contact me ...
        Verified Support
        Jun 14, 2020
        Vodafone India Customer Care's response
        Dear Customer,

        As per our recent communication, please be informed that your concern has been discussed and addressed.

        Regards,
        Snehal
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          S
          Sagar gupta gupta
          Jun 9, 2020
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          Resolved

          Address: Bahraich

          Dear sir,

          I tried hard to talk to Vodafone but no employee is giving me any information of any kind. By all means, I tried to understand that it is not my fault, all this is due to the link from Vodafone. I did not want to take the Redx plan, did I take it, it was just a mistake that I cannot pay, that too 3000 rupees, Please help me in any way, Vodafone has canceled all my services, due to which I am not able to talk to anyone. And I cannot pay this amount, it is out of my capacity

          I complained many times but no response came from Vodafone, please take it seriously
          Please

          Regards
          Sagar Gupta
          [protected]
          Aug 13, 2021
          Complaint marked as Resolved 
          Vodafone India customer support has been notified about the posted complaint.
          Verified Support
          Jun 14, 2020
          Vodafone India Customer Care's response
          Dear Customer,

          We are unable to contact you on provided concern number as it is showing suspended in our system. You can write to us on our Customer care Email Id [protected]@vodafoneidea.com for further assistance.

          Regards,
          Snehal
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            Address: Mohindra products plot no 770 sector 69 imt Faridabad

            We have 16 corporate connection taken in name of company Mohindra products Faridabad and out of this 16 connections 4 connections have been disconnected even after full payment....
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            Minoose
            Jun 9, 2020
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            Vodafone has very poor network in our area, that is annasandrapalaya, banglore. Pls take necessary action to solve the issue.
            Vodafone India customer support has been notified about the posted complaint.
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              S
              Ssyer
              Jun 9, 2020
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              Address: Vodafone kerala

              My vodafone connection mobile number [protected] is blocked from sending sms messages. Kindly do the needful to activate my outgoing sms in the above mobile number.
              Aashna ashraf
              Puthenpeedikayil.
              Rpc po. Vandanpathal
              Mundakayam
              [protected] kottayam. Kerala
              Vodafone India customer support has been notified about the posted complaint.
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                R
                Roshan Yambal
                from Panaji, Goa
                Jun 9, 2020
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                My vodafone number [protected] is temporarily diconnected.
                I have recharged number with rs 60.
                After that it is not reconnected.
                Please reactivate number
                Vodafone India customer support has been notified about the posted complaint.
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                  S
                  Sunny Rays
                  Jun 8, 2020
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                  Resolved

                  Address: Bangalore

                  Hi, my vodafone connection [protected] has not been working since sept/oct 2019. I have tried to reach customer care repeatedly from different numbers but failed telling"you need to approach post paid call center". Vodafone kept piling bills on me without service. Finally i agreed to pay rs 870/- so that they would stop harassing me and close the connection. A month later same thing started. They have not provided acknowledgement of closed connection even after repeated calling and messages. On top of that they are sending new bills and putting fines on unpaid bills. Please waiver all these illegal bills immediately and stop contacting me for bills on some connection i do not use for last 9 months. As per vodafone records my number is disconnected on march 2020 it seems. It is not my mistake if vodafone fails to update their record on time. They have not provided any usage proof of the bill. On top of that they are asking fines for the same. It is not possible to have any kind o[censored]sage as i don't even have the sim card and i was not even able to use the number since october 2019. The threat mails need to stop here. It is affecting my mental peace.
                  Aug 13, 2021
                  Complaint marked as Resolved 
                  Vodafone India customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 14, 2020
                  Vodafone India Customer Care's response
                  Dear Customer,

                  We have tried contacting you at 02:48 PM, However, there seems to be no response from your end. Please feel free to get back to us if the issue still persists. You can write us on email id [protected]@vodafoneidea.com for further assistance.

                  Regards,
                  Snehal
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                    S
                    shivpoojan patel
                    Jun 8, 2020
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                    Address: Village and post survan misirpur bhikhipur district pratapgarh

                    Dear sir,
                    Vodafone mobile network is very very weak in my village (Village - bhikhipur gram panchayat - surva misirpur block - gaura district - pratapgarh. Uttar pradesh).
                    Please make arrangement for setup a new mobile tower near/in my village.
                    I will be highly obliged to you.

                    Thanking you shivpoojan patel
                    Vodafone India customer support has been notified about the posted complaint.
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                      Wish2wrap .com
                      from Jaipur, Rajasthan
                      Jun 8, 2020
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                      I am from malout (152107). I am retailer of vodafone. Here salesman are not working properly. They don't load our mobile no. When ever i try to call them they say you are not atteched with uh. Ask someone else. Now i am faddup i don't know what to do. If i say to distributor he also said i don't know just talk to our agents i don't know about it. Because we have another work to do we have many more agencys
                      Vodafone India customer support has been notified about the posted complaint.
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                        D
                        Delli Sai
                        Jun 8, 2020
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                        Resolved

                        As i am not satisfied with the services provided by vodafone network i opted to change my mobile operator by porting. But vodafone has refusing to deliver my porting messege and providing upc code. Inspite making vadility and topup recharges they still denying me service. They even not responded accurately when i interracted with their customer care service.
                        +1 photos
                        Aug 9, 2021
                        Complaint marked as Resolved 
                        Vodafone India customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 14, 2020
                        Vodafone India Customer Care's response
                        Dear Customer,

                        As per our records, your number is showing inactive. You can write to us on our Customer care Email Id [protected]@vodafoneidea.com for further assistance.

                        Regards,
                        Snehal
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                          Saify0724
                          Jun 8, 2020
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                          Mobile number:[protected]

                          Upc cannot be generated for the reasons: (1) there are subsisting contractual obligations with your service provider.
                          Vodafone India customer support has been notified about the posted complaint.
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                            Nivedita MK
                            Jun 8, 2020
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                            I've been charged 10 rs for ppug game. It s unauthorized charges. No one informed me about these charges. Why do you charge like this. I want immediately to stop it
                            Vodafone India customer support has been notified about the posted complaint.
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                              G
                              Gautam Rajaram Kamble
                              Jun 7, 2020
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                              Resolved

                              Address: Payal darshan apt.204-2nd floor, Aaptewadi shirgaon,Badlapur East- 421503

                              Sim card already blocked please sim card activate my phone
                              Jun 7, 2020
                              Complaint marked as Resolved 
                              Please urgent resolve my compliant
                              Vodafone India customer support has been notified about the posted complaint.
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                                Gautam Rajaram Kamble
                                Jun 7, 2020
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                                Address: Payal darshan apt.204-2nd floor, Aaptewadi Shirgaon,Badlapur East,Pincode- 421503

                                Sim card rejected Please activation
                                Vodafone India customer support has been notified about the posted complaint.
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                                  avinvij
                                  Jun 7, 2020
                                  Resolved
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                                  Resolved

                                  Recharged with ftt 39 on march 2020 and no usage was done in 28 days. However after 28 days amount of rs. 39 was forfeited by vodafone. Since then following up with vodafone customer care and vodafone appellate (Keeping ap trai in cc). As per vodafone they have forfeited the 39 from balance as per guidelines from trai however not providing any details regarding such guideline issued by trai. Vodafone has opted unethical business practice that trai should look into and sever action against vodafone for cheating if no such guideline has been issued by trai..
                                  Aug 7, 2021
                                  Complaint marked as Resolved 
                                  Vodafone India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 14, 2020
                                  Vodafone India Customer Care's response
                                  Dear Customer,

                                  Kindly provide the concern Vodafone number to check the details and assist you further. You can write us on email id [protected]@vodafoneidea.com for further assistance.

                                  Regards,
                                  Snehal
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                                    ratheendran
                                    Jun 7, 2020
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                                    I recharged rs 269 for mobile no [protected] (Kerala) online using my debit card on 03.06.20 but received yet. Amount debited from the account also. I request you to kindly recharge the amount as early as possible.
                                    Vodafone India customer support has been notified about the posted complaint.
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