Vodafone India Complaints & Reviews

When i am recharging on my number [protected] but accidently it recharges on another number [protected]
So i want my money refund

I have recharged through amazon pay but there was also not showing any refund option

I havenot activated any gaming services.But vodadone charging Rs.25 for contakt gaming services.please deactivate it.

Address:
53/27A, Tiljala Road, Kolkata 700046 (near 4no bridge)

Since Vodafone Idea VI is not able to provide data service to my location i am trying to port my number to another cellular network service provider. When i am trying to generate porting code i am getting below message.
"UPC cannot be generated for the reasons- [1] Age on Network less than 90 days, [2] Contractual obligations. Please contact your service provider for further assistance."

After discussion with idea helpdesk they asked me to visit Vodafone showroom. Representative at the Vi store informed me that they cannot do anything regarding this and when i complaint about getting no network at my residence Vi Vodafone stated me that this is the best connection they can provide which is literally no connection.

Vodafone service desk is unable to provide any solution and there network service is worst after there coloration with idea.

Please help me to get out of Vodafone network. I don't want to continue so please let me generate a porting code

I am trying to port my number to another cellular network service provider. When i am trying to generate porting code i am getting below message.
"upc cannot be generated as there are subsisting contractual obligations with your service provider"

I am trying to port my number to another cellular network service provider. When i am trying to generate porting code i am getting below message.
"upc cannot be generated as there are subsisting contractual obligations with your service provider"
So please solve my problem

I have not registered or downloaded any games from Vodafone but it keeps on sending sms and deduction of amount from my main balance, pls do something I am losing my main balance. Receiving sms as rs25 charged from inbuilt games and so on it keeps on coming.

I am a prepaid subscriber for mobile no.[protected].

A few moments ago, I received a sms stating that you have been charged Rs.22 for using the FUN PORTAL.

I have never used the said portal nor I subscribed for it. As such charges are unnecessary and illegal.

Therefore, I request you to kindly reverse the charges.

Regards,
Anil Sirpal
[protected]

Since i am facing issue in network i am trying to port my number to another cellular network service provider. When i am trying to generate porting code i am getting below message
.
"upc cannot be generated as there are subsisting contractual obligations with your service provider"

After discussion with idea helpdesk they asked me to visit Vodafone showroom. Showroom people saying that i have an active family plan so they discontinued that plan too but still not able to generate upc code. I am still getting same issue.

Vodafone or Idea service desk is unable to provide any solution and there network service is worst after their coloration with idea.

Please help me to get out of Idea/Vodafone network.

Since i am facing issue in network i am trying to port my number to another cellular network service provider. When i am trying to generate porting code i am getting below message
.
"upc cannot be generated as there are subsisting contractual obligations with your service provider"

After discussion with idea helpdesk they asked me to visit Vodafone showroom. Showroom people saying that i have an active family plan so they discontinued that plan too but still not able to generate upc code. I am still getting same issue.

Vodafone or Idea service desk is unable to provide any solution and there network service is worst after there coloration with idea.

Please help me to get out of Idea/Vodafone network.

Recharged on 7th June in the morning. Still incoming and outgoing calls are barred. What is the reason? Vodafone number: [protected]

Recharged with Rs 179 on 7th June morning, but still when I am trying to make the outgoing calls I can only hear that my recharge has expired and whoever is trying to contact me cannot get in touch with me. Even after 24 hrs same thing continued. Mobile no: [protected]

My phone showing 4G network but unable to recieved call and msg. Also Data is not working.
I need quick solution. even your VI application not working for connecting customer care.
Pls STOP your blah blah process and add option to talk with Customer CARE directly, we dont have time to wait and click 10times then you will redirect to CC.

Current Location- Mumbai & Thane

I got message saying Handset Inbuilt Games VAS activated. I did not selected, even i don't know how it got activated without doing anything and debited 25₹ from main balance.
I can see lots of people getting this service auto activated need resolution at earliest or else will need to take it at other level.

Dear Sir/Madam,
i want to bring your attention at network issues we are facing at our village. A/P-NADOLI, TAL-PATAN, DIST-SATARA. We are not getting the proper network and internet speed which makes communication gap. As most of the young generation people living outside the village for work and facing the issue to contact the persons at home.
so requesting you to look into this matter and resolve it on urgent basis,

I got a message from vz-vicms i.e.. Vodafone, i was charged rupees 7/- on tuesday 3rd jan 2023 for choosing to access 'games and videos' which i did not done and on fryday 19th may 2023 i got one more message says i have been charged Rs. 10/ - for choosing to access 'Telsync Games' which also i did not done. i send a cancellation VAS message to vodafone but they replied i did not subscribed to any of their VAS services. Kindly do the needful and get this over as soon as possible.

I am currently residing outside India and I had Vodafone Idea postpaid connection. My mobile number was [protected].

Before leaving from India last year I had submitted a request in VI tp put my number in safe custody paid their charges. Generally whenever my mobile number safe custody was about to expire, I used to get an email from Vodafone saying my number's safe custody is about to expire and they were updating me regarding extension. I used to get email generally 30, 15, 3 days before expiry.

But this time, my mobile number safe custody period was expired on 3rd March 2023 but they did not sent any email either 30 days, 15 days or 3 days before expiry because of this i couldn't submit extension request for safe custody.

Vodafone has disconnected my mobile number without informing me. When i enquired about them, they said your number is deactivate and either me or any of my blood relative can visit Vodafone store within KARNATAKA to reactivate that. But none of my blood relative is currently staying in Karnataka and Its its very difficult for me to come to Karnataka to just collect new SIM card as its very costly as round trip costs approx INR 90000 from my current location.

My complaint is that without informing customer, how can they deactivate someone's mobile number. I have registered a complaint in their system also(Reference number is[protected] but they are always saying visit Vodafone store within Karnataka which is not feasible.

I need this mobile number badly as I am using this mobile number since many years and everything is linked with this number.

Request you to please help me here.

Thanks,
Prashant Kumar
Mob: +44 [protected]
Whatsapp- [protected]

I haven't activated any games portal in my phone.. on the gap of every few days they activate one or the other services without any request on my part. Today Rs. 25 was deducted for some Handset Inbuilt Game. Your customer care is the worst service i have come across.. Im never able to contact your executive for any of my complaints.. Deactivate the service immediately and refund my money

UPC cannot be generated as there are subsisting contractual obligations with your service provider
MOBILE NO- [protected]

My family member sim card is not showing any network for last 15 days.
I tried to solve the problem by restarting the phone, reinserting the sim, changing the phone.

On checking in Vodafone store, they told me that all the services are active in my number but i don't see any network signal because Old IDEA sims need to be upgraded to new New Vi sim as old sim won’t support anymore. They disconnected network without any prior intimation.
I have lodged a complaint APR-V[protected].but i cant see status because they send a verification code to the same number. How can i receive a message when i don't have any network.

I visited nearby store They’re not ready to issue new sim card as there is a typo error in their data base where they entered month in DOB as 8 instead of 9 as per ID proof. I contacted them for 4 days in a row. They kept on postponing everyday without resolutions which is very frustrating. I’m not able to port to other network too as they send porting code to the same number. I’m very disappointed with the vodafone store representative response when I contacted them, they answered me like nothing can be done, U guys made a typo error in ur database and now you’re blaming me as it is not matching my original document. i don't see any options available to solve this issue.

On may 9, 2023 at 3.11 pm, Rs.99 was deducted from my Vi prepaid balance without my consent for caller tune activation when I didn't opt for any caller tune. This is totally not acceptable and I request a reimbursement of the deducted amount.