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Vodafone India Complaints & Reviews

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Last updated Mar 28, 2024
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Vodafone India reviews & complaints page 19

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P
prankpun
Aug 13, 2022
Aug 21, 2022
This thread was updated on Aug 21, 2022
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Refund of amount deducted against caller tunes

Automatically there was deduction of balance from main a/c for caller tune activation. For which I called up the customer care and informed that it has been deducted without even m subscribing for it. They confirmed that this would no take place again. Few months later again same issue raised and I informed the customer care about the deduction & refund the amount. This happened again and still they didn't refund the amount to my account....
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A
Ameet154
from Guwahati, Assam
Aug 13, 2022
Aug 16, 2022
This thread was updated on Aug 16, 2022
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Fraudulently adding VAS without consent

This is a repeated practice of Vodafone of charging for VAS without any reason, this is the reason I have switched from post paid to pre-paid a couple of years back. And always get a 3 months unlimited data and call pack so that there is no cash they can use frequently.
Recently on expiry of my pack, I accidently got a pack which had only data and no call included, since then even though I recharged with a Rs50 talk time as well,...
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S
susanta.mukhopadhy
from Pune, Maharashtra
Aug 12, 2022
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Mobile number portability request not approved without any reason

Address:A703, Fifth Avenue, Handewadi Road, Hadapsar, Pune 411028

Dear Sir/Madam,

I have requested porting of my prepaid Vodafone number [protected] to Jio. Vodafone is not approving my port request without sharing any reason of that. Is there any help I can get from TRAI against this behavior?

Thanks,
Susanta Mukhopadhyay
Pune...
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R
RohitKSharma
Aug 12, 2022
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Charge for Data I never used

Hi,

I am being charged for mobile data by VI which I never use, as my mobile data is always off. I am an NRI and I keep balance on my phone so that the validity continues month on month and I can use it when I go back to India. My phone is literally kept unused with mobile data off, and whenever I open the phone to check I get these unknown charges sometimes for services I never use or subscribed, and now randomly charged...
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G
gjjk
Aug 12, 2022
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Auto-Deduction of 258 Rs Fraud

I never recharged but it's showing as 1 GB/ day plan as active give back my money why auto debited I never selected this is fraud company...
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H
Hasheer Oli
Aug 10, 2022
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SMS

Address:4/1645/1 south street pudumadam ramnad 623524

From Saturday I cannot sent and revived SMS until now I'm ready call customer centre more then 5 times but not response... Very worst service.
My number [protected]...
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Z
zero143
Aug 10, 2022
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Numerous calls for porting offers

I've told them multiple times to remove my numbers from their database and yet they keep calling EVERY DAY for these offers.
Today I was called again and I still patiently told them not to call me again but this was it.
According to truecaller this guy called from a Jio number [protected] his name is Kishor Gupta and his email address is kishore.[protected]@gmail.com

I am done with these people and their company....
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N
Nalan Josh D'souza
Aug 10, 2022
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Deactivation if SIM card without notice

The company deactivated my SIM card right a day or two before my exams and it hard recharge worth of 1400 since I had a 50GB data pack and also a 899 3 month pack together with it . As I called the company when I got a messages of deactivation 3-4 days prior their customer support told that it’s a wrong message sir nothing will happen because I stay in Mangalore and if my sim gets deactivated my dad has to buy the same number in Bangalore...
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H
Hemant Lakhotia
from Kolkata, West Bengal
Aug 9, 2022
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I am not able to send SMS to 1900

I am not satisfying with the services with vodaphone, i want to port the same to anothe network .., but vodaphone not allowing to send the same 1900..

requested kindly do the needful ....
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A
Anshul2492
from Indore, Madhya Pradesh
Aug 9, 2022
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Portability message not sent

Mobile no.- [protected]
Operator- VI
Location- indore (mp)
I had trying to sent a port message within 2 months but the message was not sending. I have also a recharge plan of rs 479 & main balance rs 8 rather than port message not sent. They tortured me. So please help....
+1 photos
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A
Anshul2492
from Indore, Madhya Pradesh
Aug 9, 2022
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Portability message not sent

I had try to sent a port message within 2 months, but the message was not sent. I have a recharge plan of rs 479 & also main balance rs 8, rather than port message not send. They tortured me....
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A
Ashishbharti
Aug 8, 2022
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I'm complaining about high ping in BGMI game

I'm getting high ping in BGMI game, other operator like jio, Airtel provide good ping but this Vodafone provide very high ping, such a disgusting company...
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S
Shalini_5
Aug 8, 2022
Aug 18, 2022
This thread was updated on Aug 18, 2022
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Unnecessary charge/change in plan

This is to inform that last month vodafone changes my postpaid plan without my permission/intimation which resulted in higher bill. I reached out to customer care and they insisted that the change was made from my side however this is not the case. After a long conversation customer care executive agree to wave off only 235 instead of extra plan charges. Further customer care executive also said that Redex plan need to be continued for 6...
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S
skbind
from Bengaluru, Karnataka
Aug 8, 2022
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Recharge to wrong number- 9721515742

Hi,
I did recharge to wrong mobile number. I would need help in reverse the transaction. Kindly do needfull

Wrong Mobile no : [protected]
Transaction: OCMRWM[protected]
Amount- 459...
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B
Balakrishna971
from Hyderabad, Telangana
Aug 8, 2022
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Frustrated with the response from Vodafone related to refund cheque

Address:1-19-69/5/1, Plot No: 5, Gayathri Arcade, AS Rao Nagar, Kapra, Hyderabad-62

Hi,

I did a number portability to Airtel from Vodafone on date April2021. There is some amount pending from Vodafone as a final settlement. It's been more than an year and multiple complaints and follow-ups with the Vodafone to issue the refund cheque and I have still not received my refund amount. VI team says we have refunded the cheque and Store says we have not received it, This kind of drama is going on from several months....
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M
Manju7396
Aug 6, 2022
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Deactivate my number 8970291191

I won't use this number as [protected] because I get bad experience. So please disconnect and close the my number...
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CRBSNLcenter
from Lucknow, Uttar Pradesh
Aug 4, 2022
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Unable to use GPRS/Speed problem

Address:Jail Road Makkapurwa Pin Code

Dear Sir/Ma'am,

Inform you that i am facing data related problem and poor network in my area.
Please check and do the needful as soon as possible, if not then reply for
Multiple time complaint has been Register but issue not resolve
Very poor network

Village/Area Jail Road Makkapurwa District bahraich Pin Code 271801 Uttar Pradesh Circle...
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luckydesh
Aug 3, 2022
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Requested for deactivation of my postpaid sim card

Dear customer care,

Im a subscriber of vodafone chennai. i have left chennai and came to chhattisghar. I want to disconnect my number.Please advise the procedures theat needs to be taken to disconnect the existing number.I will not be able to travel to chennai to get this procedure completed.Please advise the best possible way to get this done from my place in rajnandgaon chhattisghar .Looking forward for your call/Help.br...
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S
Sing99
Aug 2, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorized Charge

Vodafone Idea (VI) is deducting money unnecessarily without customer consent. It happened many times, recently they charged Rs.5 for some access to 'Contakt Gaming'. It has been a frequent issue and the customer care hardly accepts its their fault, they only say that I must've clicked on something even though i am pretty sure none of that has happened.

I requested a refund but no response, please escalate this issue asap since...
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Y
Yeldho Varghese
Aug 2, 2022
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Cutting balance in name of games

TODAY I RECIVED MESSAGES
Thank you for choosing to access Handset Inbuilt Games, You have been charged Rs. 25.
RS 10
ETC MULTIPLE TIMES AND BLANCE GONE!
THAT TO FOR SOMTING I DONT REQUSTED.
VERY BAD SERVICE.
NOBODAY TAKING CALL IN THEIR COUSTMER CARE...
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