Vodafone India Complaints & Reviews

Hi, i have try to send "port 9xxxxxx".. Message not sending. Getting failed.. But while try to send other same message.. Its allowing to send. I don't know why this network not allowing customer to portability.. I have called customer care.. They ask me update message service number as [protected]. But no use for me. Still its not working. Reason for changing network is poor 3g/4g in ranipet, tamilnadu.. Ranipet is big town. I have compliant about the poor network to customer care.. They replying me to clear browser histories.. I have asked questin as is network issue is relate to chrome browser history.. Then they said to update your network setting. No use for me..

Regards
Naveen

Vodafone this is the second time in the same month you have been activating vas automatically without asking for my permission. First time it had happened was on around 29 to 31st july and again it happened on 11-august-2019 an vas got activated automatically without my permission. Totally i have lost ₹149. I am attaching the screenshots of the activated services look into them and refund me the amount.

Good day,

This is with regards to my vodafone number [protected] which i was using on international roaming to receive bank sms and had activated roaming on a monthly deduction of inr 99/-. Before leaving india last november i had recharge my number and was holding a balance of over inr 1200/- and during this period made no calls or messages. However, after 8 months on july 7 when i returned to india my balance showed negative (-124/-) which instead should have been over inr 500/-. When contacted vodafone, neither vodafone gallery nor customer care has any records for deduction and claims that i “may” have used my phone on international roaming which i never did.

Hii,
I've been getting lots of miss calls and blank calls from mobile no. [protected] for over a month, my friend even gave a call to this no. And asked not to do this again, still i'm getting lots of miss calls and blank calls from this no. Which is very irritating and harassing me mentally.
And he is also saying i like you please do something i don't no who is he
Please look into this matter as early as possible.

Regards
Puja

In my vodafone sim there have been series of debits made without my concern. When contacted the customer care, they are stating it to be vas charges. I did not use any such vas service. When i said the same, they reverted back the charges and upon my request they blocked such services on my number. But even after that, this is happening again and again. When i raised the issue even after refund to know what service that i am being charged for, they are stating that they cannot access the service details due to security issues. I don't want such debits to take place in my account any further. Raising this here as i am unable to get no further assistance from vodafone (Apart from what stated above).

Hi.
My current bill is rs.282 in which rs.40 of call charges are imposed which was not made by me. It is wrongly added in my bill plus taxex are also high because of this.. It's a fraud company.
I called them many times to rectify my bill but they ignored me and told not to do the same. They misbehave me when i told them that i won't pay the bill.

Hello, recently on august 9th, 2019 i received an sms that one of the value pack named "re 1 store pack" is activated and deducted 99 inr from my mobile balance leaving the balance of 89 rupees in my account (Screen shot attached). Soon after noticing the sms i reached out customer support reporting that i did not activate any service from vodafone. Customer care rep says you have clicked on some ad so the service has been activated. I'm 100 percent sure i did not click on any ad nor i have a vodafone app installed on my phone. I communicated the same so customer care rep said will take a request to deactivate the service and refund the deducted money. Accordingly i got a sms again as a confirmation of deactivating the service. Since i got my money refunded i was satisfied and i did not want to drag this issue any further. But the next day morning on august 10th 2019 received one more sms to my shock it was one another service (Vodafone tv) was activated automatically and deducted 50 inr from my balance account. I reached out to nearest vodafone store the security asked a reason of visit. I mentioned i have a complaint to make. Soon i heard a voice from the store manager saying to security tell customer server is down can't take any complaints. I dialed a customer care coming outside of the store to complaint. When i explained the issue what i experienced since two days the customer care representative rudely says "mobile phone is in your hand and you have activated so the service is activated" i clearly mentioned him it is not my fault as i'm 200 percent sure there is no message gone from my end to vodafone to request any service. I have attached the screenshot here for proof. After few minutes of argument he took the request to deactivate the service and refund the deducted money. Accordingly i received a sms from them about the deactivation confirmation. Vodafone india is looting their customer money like this illegally if the customer ignore any sms they receive from vodafone the loss is for customer. They making their customers fool saying they clicked some ad so the service is activated. I want to take vodafone india to court and make them know the pain of their customers. Hope this platform help me and also educate the people from this fraud what these vodafone company is doing.

I have recharged my vodafone mobile number for rs.199 on 4th august 2019 with unlimited calls and data restricted to 1.5 gb per day. As per the plan claims i can use 1.5 gb of data everyday. But since the day i recharged, i am not able to use data more than even 50 mb. The speed is very pathetic. I called thrice for the same issue and spoke with customer care executives. They said you will get a call within 1 week and your issue will be resolved. But till today i didn't get proper response nor my issue is resolved. Whenever i call the customer care, the executive says you will get a call from vodafone but no calls till today. My money of rs.199 has gone waste as i am not able to use the so claimed data of 1.5 gb/ day.

Facing severe connection issues. Not being able to talk to any contacts properly. Lodged complain at all forums of vodafone from consumer executives to twitter. Problem not solved for 3 months. Tried to message on 1900 to port number. They have blocked that service as well. Feeling harassment from the company now.

I am currently in germany and carrying my prepaid sim, monthly international roaming rental 99 deducting each month it is fine. But since from past 2months my balance got deducted unknowingly. Not sure for what reason i tried to lodge a complaint but they said you clicked on link for the reason balance got deducted. Now again from past 2days it is reducing my balance

Dear MD sir,

I am gyanjit customer of Vodafone. I am suffering from your worst service from customer care. From this number ([protected]) every day I am getting call and so many time I cut this call asli again and again call come from this number. At last I received and I heared what he told. About some contest play he was telling so I played by giving answer but 16 times he was asking questions and I given answer of it. But no prize won nothing I got. At last automatically call also cut and I got to know I had ₹95 balance but now ₹15 is there. Rest ₹80 deducted by vodafone. I want refund ₹80 any how. I called two times to customer care but they are telling senior executive is not available. Same reply from them two times. CUSTOMER EXECUTIVE NAME IS KAPIL BARIK FROM ODISHA.

Dear MD sir I want ₹80 refund any how. When I got called from that number he didn't tell about charges for playing contest. If he was telling then I didn't complaint to you today. Without my aware how Vodafone can deduct my money. ??
My complaint number - C003-[protected]

I need clarification in this and I want refund myoney ASAP.

Thank You
GYANJIT KAR
[protected]

From last one month my mobile is not working for the reason "mobile net work not available". so many times i complaint on Vodafone customer care center, they simply lodge my complaint and resolve in their books but my mobile is not working.
after a gap of about 20 days when i again complaint ask the reason and after a long hot talks hey told the your no is deactivate for the reason of your paper not submitted, i visited the store and submit the paper again (fourth time in 7 months) but my problem remain unsolved.
there after i complaint to their complaint section three times 5, 6, 7 aug 2019, they say that today it ll be solve bear with us but my problem remain same.
they are still not telling how much time it will take.

To Vodafone
corporate care

sub - regarding not received rejected po no.000008 dt.08.07.2019 [protected]

this is to inform that our bank has payment of Vodafone bill july 2019 of po no.0000008 rs .176.00 dt.08.07.2019 at Vodafone gallery at kalyan west .msg from Vodafone dt.11.07.2019 po no.000008 payment is rejected was due to date is invalid.we have online bill payment of rs .176.00 dt.12.07.2019 .we are attached copy of po no.00008.& online payment receipt dt.12.07.2019 rejected po no.000008.amout rs 176.00 not received by me.kindly requested please deliver the rejected po as soon as possible.

kindly do the needful

yours faithfully
the mehsana urban co-op bank
kalyan west br
[protected]

Hi sir,

My sister every night getting a call from one vodafone user and he starts using abusive language, i can go to the police but usually in that case girl name impact, wants you to take necessary action.
I believe you understand girls name issue and trust it will get it to solve

Vodafone number from was getting the calls:-[protected]
Thanks for your support in advance.

I wish to port my number from vodafone due to bad network connection and poor customer service. I have furnished the same information umpteen times to the customer service agent who keeps harassing with consistent calls, on sms and also email.

I am not satisfied with vodafone service and would like the issue to be resolved instead of being harassed and asked the same question again and again, which is clearly not acceptable and depicts poor customer service from vodafone.

I would request an immediate action on this.

Thanks

I purchased a vodafone postpaod connection from vodafone mini store. At the time of purchase the executive provided me with a plan of 99rs informing this is the best plan suitable for me. This was back in 2013 or 2014. Recently i tried to change my connection to prepaid that time i came to know that my number is a corporate connection and i need authorisation letter from that company to change my connection to prepaid. That executive took my signature on a paper which was letter head of that company and all plan details printed on it. I called up customer care and informed to close this connection even that i connt do without authorisation letter.
I am stuck in a situation where i have to bear the cost of sim card when i dont want to.

There is an unfair charge of 12000 on my number [protected] on account of international roaming charges
There was no intimation from vodafone about the roaming data charges and post the usage they sent a message that you are on international roaming and charges are applicable. What is the point of intimating after by that time i was already billed for 15 minutes international data charges
Request you to please waive off this charge as i can't afford such charges and they are not right

Hi there,
I took advance rental plan and before auto renewal date i've requested them to migrate it to another plan or any other option so i can go portability but instead saying many times, they advised to me to go for prepaid within auto renewal date and later after conversion of prepaid from postpaid. I got email saying i need to pay advance rental amount which is fustigating, after conversion from postpaid to prepaid these people are asking to me pay. If that is the case they could have mentioned earlier only bcos the advance rental plan got activated and they cannot migrate to prepaid. Please help i am keep on sending emails but no response, the coverage is pathetic bcos of that im planning for mnp. If possible please email ur email id so i can forward all the relevant email.

My vodafone mobile no is [protected] and approx 50 rupees deduct from my balance. Please check and refund this amount as soon as possible. It is second time with me on first time i call to customer care he told me that there is a paid game in my mobile but there is no paid game so check it carefully.
Please notify me on my mail.; [protected]@gmail.com

I am using vodafone from past 5 years recently shifted to kacharkanalli bangalore the network is very very very worst and disappointing every time fluctuations of network and then thought may be the phone connectivity and then switched to iphone xr buying such phone still finding difficulty then before, such a patetic network coverage my mom and dad use sorrel feel they have good network if this case continues may be i will have to switch to find a good network sim and port my number