Vodafone India Complaints & Reviews

Comnsumercomplaint.in assured me to get my resolution in 7 days as it was financial matter and also can cause a possible fraud to many. but its been 7 months and no contact or resolution to my complaint.

I continually have money taken from my account without my authorisation for game packs etc . Inspite of previous intimation by text and email requesting this to stop it continues. I want all money refunded back to my account that has been charged for these unwanted add ons. I consider this to theft - no matter how large or small.

Hello team,
My name is Dyna, & i had a brain hamrage and paralysed & i am using Vodafone billing sim which needs replacement due sim error, and i have called Vodafone customer care multiple times & it is not getting solved, they are asking me to visit the customer care outlet and submit the required documents.i have called on Vodafone customer care number 25 times and they asked me to visit Vodafone customer care outlet .i am not able to stand on my feet as i am paralysed i have told them that I cannot come since I am paralysed.This is inhumane .very poor service provided by Vodafone that it can't help a person who's having disability to come to your Vodafone store.
Hope to have your support
Name - Dyna kunder
My Mobile number -[protected]
Add- Malad West Mumbai

My phone bill for the current month has caller tune charges added to it even though I never subscribed for the service. This has happened for the second time, they add unnecessary expenses to your bill. After contacting the customer care they said that the charges will be reversed but after calling 4 times and explaining the problem to different executives again and again and visiting the service centre in person as well there has been no resolution of the issue. Now my bill has become due because of the delay caused by them and still there is no response from them.

Hello!
Thank you for choosing to access Handset Inbuilt Games,
You have been charged Rs. 25
Your balance is Rs. 124.25
This was the msg I received and I haven’t activated any.

This is the second time I am contacting Spinny for the issue in their assured car Scorpio firstly the AC vents should be repaired but they haven’t the spare parts available now the water leakage is inside the cabin they are not bothering to call me every time they says they tried to reach me but I am not available I am getting every calls except Spinny worst and worst service never recommend anyone contact no [protected]

I have been trying to request UPC for my number but it fails everytime, with a message saying that it cannot be processed please try again later. Please help

No network signal since last 2 days

Hi, I was using Vodafone Postpaid service for years and was paying bill on time then I started having network issues and nobody could reach out my number easily. I could not get any help from customer care hence i decided to port out. I got a call from Vodafone representative to request to cancel the porting out. I told him that i did not get any help since 3 months on network issues so he said he will take care of the issue and my bills will be waived off for next 6 months. I was using my cousin's corporate plan and never used their data service so always my bill amount was fixed i.e 352.82 Rs per month. I canceled the request and did wait for 3 days but still problem was not resolved so finally I ported out after paying my last bill. according my bill cycle I might have used their service less than 15 days before porting out. Actually I was having network issues so i have hardly made any calls. After a month I received bill of 1000 rs. I did not pay as i never received itemized bill for this one like usual. I asked for it but in return I get harassment calls and even my cousin who has nothing to do with it he gets such call till now. I don't understand if i ask for itemized bill they never provide it but they send me emails me and ask to pay. Stop Scamming people and making it complicated . you fail to provide good service hence i ported out. I was given waive off to cancel the porting out request which i did. On what basis that bill has generated? Why should i even pay?

Hi! Your complaint for Network Coverage with reference number UPE-V[protected] is acknowledged. We are continuously trying to improve our services to provide you better experience. For further assistance, dial 199

I got many messages charged for gaming services but I never registered any service.
Hello!
Thank you for choosing to access Contakt Gaming Service,
You have been charged Rs. 25
Your balance is Rs. 72.98

Refund my balance amount with immediate effect or else I need to port my number to other providers.

I have not activated any Telsync Games to my VAS Account. My mobile number is [protected]. my account has been getting deducted since April-2022 (Apr24th-7; May6th -20, May19th-10, Jun25th-10 & Jul21st-10 = Total 57 Rs.) Please refund my money back into my account ASAP.

Hello!
Thank you for choosing to access Handset Inbuilt Games,
You have been charged Rs. 25
Your balance is Rs. 50.65

My account was debited rs 25 on 20/07/22 at 4:00 pm...
I never ordered but i just got a message saying Congratulations...we have given you Handset inbuilt games...
Please Vodafone rectify this and return the money...
There is no option on app to cancel something we didn't order also..

Charging customers and taking money without permission. Pls return the money. Rs. 25

I have requested for Port Out code, i am not receiving the same.

20th July 2022; This is the second time i have been subscribed to a Value added service without my consent. The Customer care exec blacklisted all VAS on my number this time and refunded the money, is what hes saying. Im yet to check. I DID NOT give the double consent as he claims the company asks for and this is predatory behaviour. I know for sure that if this happens to my parents they will not waste 45 mins trying to deactivate the service and get their money back. So I'm assuming Vodafone is making money by automatically doing this to unsuspecting customers. imagine people who are less educated and have no access to the internet or unable to follow through like i did, this is hard earned money gone in a blink. 20 Rs. from a 100, 000 customers is still a LOT of money. good job vi/s

I had recharged my Vodafone number [protected] for the 719rs plan
on 18th of july 2022, well in advance before the due date. I did not receive any sms from vi confirming the recharge but net banking showed that the recharge was successful. The net banking transaction id for the payment of rs.719 is [protected].I am unable to make any outgoing calls in spite of recharging it well in advance. Please resolve immediately.

Repeating the details
Mobile no: [protected]
Date of recharge: 6th july 2022
Mode of recharge: through canara bank app netbanking
Amount of recharge: rs.666
Bank transaction id:canara bank net banking id :[protected]

Regards
Vijayabaskaran

My international roaming is not working since 60 days and no one from Vodafone is able to resolve my issue.They are not giving me new sim.My network latching issue has been looked into by 50 People from Vodafone but no one could resolve.I am paying 528 rupees per month and they are forcing me to pay unnecessary bill as well.
Please resolve my issue.
[protected]

Vodafone deducted rs 35 from my account for accessing handset games and telesync games.
"
Thank you for choosing to access Handset Inbuilt Games,
You have been charged Rs. 25 "

"Thank you for choosing to access Telsync Games,
You have been charged Rs. 10"

I received these messages on 15 June 2022 and 19 July 2022 respectively. I haven't availed any such services and would like to be excluded from such unnecessary deductions in the future.

I did not subscribe for telsync games but my Vodafone balance is deducted rs 10 for every 10d days once deactivate my service and refund the amount which u have deducted