Vodafone India Complaints & Reviews

I am facing the network problem from past 1 month network is catching roaming even though i am in bangalore or other surrounding areas i am not able make the local calls at all.

Even the out going charges are very high & frequent network issues.

Kindly resolve these issue immediately. Or i to have find other alternative.

Name: rohith
Cell no.[protected]

Dear sir/madam,
I have by mistake made recharge of 245 twice. As i am requesting the executive to refund me one of the amount but as per executive their is no procedure to refund the amount.
So then i asked will i get everything doubled ie my talktime, validity & internet pack for that they said everything cannot be doubled.
The amount went out from my savings account which is 490 rs but then why is it that my validity and net pack is not doubled? When i pay an amount twice i should get one refund or everything doubled
My number is [protected].
Please reply and contact me else i have to post things on social media
Thanks & regards
Adil kumana (Alt no [protected])

Hi..
Regarding my previous complaint[protected],
you guys gave me reversal of Rs. 309.19 but i am still not going to pay the money charged on me for the next month as I tried whole month to get this reversal done or to get my number ported but no one helped. I wont give the bill of 2nd month.. The delay in resolving ths issue is on your end.. Why would i pay for it.. For getting your number ported i had to clear the charges which i wont pay and your customer care is so lazy that no one took the matter serious and this reversal has been done.. When i submitted a complaint over here.. I want my full amount to be reversed, i.e. 720... I already told your executive who called after i submitted the complaint that i am not gonna pay more then 150... You have to reverse this all.. Not only for the first month.. It went to the second month because you delayed the matter.. I was continously contacting customer care.. The delay was on your end.. I wont pay anything more then 150..thats all..

Hi Team,

The complaint is for below service:
[protected]

I think around 60 Rs of my prepaid balance is deducted on 25th February.

Customer care executive told me that balance is deducted through flash message. Some rubbish service is activated.

But I am sure that I haven't got any such flash message because I have DND service activated on my number.

I hope you can understand this is incorrect deduction. So please help me to credit this amount back into my prepaid account.

Hopping for the acceptable reply.

Incase of any query please call me on my another Vodafone number : [protected]

Thanks,
Akash Patel

Dear sir/mam

I am privileged customer of Vodafone for last 8+ years. Today i am v v disappointed by service of Vodafone.

I was in a trip to Singapore from4-10feb 2019.
I have been charged international roaming @500rps/day without my consent.

My mobile no is [protected]
My current outstanding bill is Rps 3898

Vodafone customer care is saying that my international roaming pack activated on my no since june 18. I have not recievd any intimation on my no or id regarding the same.

I really disappointed by such behaviour of Vodafone

I want Vodafone senior management to look into it and come with a solution

Looking for a positive quick response.

Thanks and Regards

Mandeep singh
Manager
Maruti Suzuki India limited

My mobile samsung 9 + was provided insurance by vodafone. I am your customer right from 20 years. My mobile screen got damaged as i had a fall in july or august and complaint was given. But the documents were not getting loaded even at your annanagar office. Priya knows all and she is not answering my calls also. How long should i still wait. My mobile number is [protected].

Vodafone has charged me international charges of Rs 3000 + taxes for my visit to Singapore from 04 feb 2019 to 10 feb 2019 Vodafone charged me INR 55 per day. . I did not ask Vodafone to activate my international roamimg. By default they have international roaming activated on my number and they want me to pay the bill.I called Vodafone customer care and has also mailed to customer support center Vodafone for the same but they adamant to it and are not interested in resolving the issues.

Dear sir/madam,

I am residing in kolkata and holding the vodafone prepaid connection more than 14 years.

By our company policy, we need to submit our monthly mobile bill (S) for last 1 year soonest to our admin.

Please provide me vodafone prepaid bill statement (Month wise) from 01-apr-2018 to 31-mar-2019

Best regards,
Biswajyoti. [protected]@molgroup.com

Dear sir/madam,
I am vodafone customer. I have prepaid connection. My number [[protected]]. My sim card is not showing network, i have recharged rs.200 in previous month and i have used data and call, but after one week i am not able to connect call through this sim the customer care people told to me charge atleast 20 rs, i have already recharged, but currently my sim not showing network. I have tried to contact ur customer care many times but no one responded. So kindly mail me about the action taken by you its urgently.

Hi team, vodafone network is the worst in this area (Hinjewadi, pune), its sos frustrating to wait for one page to load or to send one message on watsapp. Please do something or else i will need to switch to other mobile networks.

Its so slow everywhere in pune, i am having your red plan of 4g still the network is so slow. Please look into it asap or you will loose one customer from pune.

My grandmother uses a vodafone prepaid in a micromax feature phone but repeatedly balance gets deducted on 06th march she was charged with ₹30 from her prepaid account for some services even their customer care executives were unable to explain. She neither reads her sms or answers unknown no. S. When i tried calling customer care executives they started talking rudely. A particular executive named sharmistha even disconnected the call when i enquired regarding the type of service which was activated.

I’m govarthanan l from tiruppur district, dharapuram taluk, we have two mobile shops and there was i have all network ec recharge & sim card sales except vodafone. Vodafone distributors not supporting our shops i’ll requested many times for provide sim cards & ec recharge service but no response from distributor. So i’ll disappointed with vodafone network. Now i’ll kindly requested for providing vodafone ec recharge & sim card service for our shops.

Thank you

[protected]@gmail.com

Dear sir,
Vodafone announced its handset bundle offer in 2018 year starting and employees of vodafone told if we buy any samsung galaxy phone with vodafone sim and recharge it with unlimited plans for a year cashback of rs 2500 would be credited in your kyc done mpaisa account already more then a year has passed no cashback has been credited for 2 phones on no [protected] & [protected].

Regards
Ashish joshi
[protected]

Dear sir,
I am working in ernakulam, kakmanad
So days before i thinked vodafon is the best network across india and now l am really dissatisfied with the data connection i am thinking to port out to jio. Because they are providing some better network on friends mobile
So take this as a important and try to improve this issue
Otherwise this will make unpredictable effects

Regards
A vodafone customers from kerala

Vodafone customer care team members are not taking complaints,
I tried 3 times to complaint
But vodafone customer care people disconnecting my call
Vodafone team is not responding properly with me
Yesterday i complained
But today i check, there are no complaints in my number
First i called customer care (I talked recharge 65 offer)
Iam recharged 65
But iam not get offer in recharge 65 (Only i get talktime)
I talked customer care he is immediately disconnect my call without solving my problem
I tryed again to talk he is also not respond properly he is disconnet my vodafone customer service i dont know

Please respond me

Mujhe offer letter mila hai vodafone ka lekin fake hai 15 din baad verification call aayegi bola tha lekin nahi aaya aabhi tak call aaya nahi 6 march training date diya that
Mujhe fraud lag raha hai isliye maine complaint kr raha hu... Online payment kiya hai maine 1550 rupess online transfer kiya hai sir please help me maine bharosa rakha tha lekin aabhi tak kam nahi huaa...

I had done postpaid to prepaid on 2 nos [protected] and [protected] on 2nd march 2019 from 3rd march 2019 they have barred my incoming... I am facing lot of issue as i am working in bank and not getting any calls afrom any nos.. This is pathetic service i have seen and i visited the vodafone hirabaug outlet not a proper response and i called in call center 199/198 no response
Giving reply ho jayega kar dege
Hopless service vodafone

I have changed Post paid connection to prepaid yesterday.

Today my old SIM has stopped working and new one is not active.

There is signal in mobile, but unable to call 59059 to activate.

There is no help received my customer care as there is no option in Vodafone IVR to resolve this issue. Its been 5 hours, i am without network and data.

We at manyata tech park are facing pathetic network from almost 6 months now. Constantly we have been complaining and the customer care executive says that the network team will either call or visit to check on the issue and that has not happened till date. Off late we are getting edge network in our facility, in the generation where everyone is talking about 5g, vodafone is providing 2g to their customers. Shame on them that they are unable to resolve this issue from more than 6 months. Every executive's opening statement would be that vodafone is merging with idea and so the issue is happening but technically that should enhance the bandwidth and not shrink it. Day by day its getting only worse and no where we are seeing any efforts from vodafone to retain their customers on acting upon the issue. Most o[censored]s spend maximum time at work and if network is bad at work place, i don't see the necessity of having phones or smart phones specifically as even calls are not being connected due to network issues. I have been using vodafone for more than 10 years now and never expected such service from them. I am not recommending everyone to port from vodafone as jio is providing better customer service and network than vodafone.

Dear sir,
I have been a satisfied customer with vodafone since long time. My mobile number is [protected] but i regret to inform you that nowadays i am having difficulty in conversations due to poor network reception. The handset’s network indicator shows full signal but i cannot make a clear phone call. This unwanted obstruction posing lots of inconvenience for me.

In this situation, i would request you to take necessary actions to resolve this problem as early as possible.

Thank you in advance for your kind co-operation with regard to the above compliant.
Devi singh
Village sourana airforce station
Sarsawa
Saharanpur up 247232