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Vodafone India Complaints & Reviews

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Last updated Apr 28, 2024
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Vodafone India reviews & complaints page 259

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K
Kapil Singhania12
from New Delhi, Delhi
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incoming calls not working

Address:New Delhi, Delhi, 110034

Hello, I have ported to Vodafone from Airtel. However, only outgoing calls are working. Neither incoming nor sms is working on the number. My number is [protected]. Alternative contact no is [protected]. When I called Vodafone, they told me everything is fine. However, at my end there is no respite. Pls help...
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J
johananmal
from Mumbai, Maharashtra
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illegal deactivation of prepaid account

Address:Mumbai City, Maharashtra, 400029

I am having prepaid account with vodaphone my mobile number is [protected] i recharged my account with rs 1000 in the month of november. From november onwards the outgoing calls have been disconnected and i have recieved an sms staing my incoming calls will be discontinued from january 1st onwards which is illegal. Please do the needful so that the amount can be reimbursed....
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S
Shubhamkpw
from Maler Kotla, Punjab
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unfair balance deduction

My mobile number is [protected]. I checked the balance on 29/12/18 and get shocked. My balance was only rs. 1. An amount around rs. 90 deducted. When i called customer care they said that balance was deducted on 15/12/18. The balance was deducted due to clicking on an internet link. But i never go through any such link. I am using jio number. And my defalut sim is also jio. Then how balance can be deducted from vodafone?? They said that balance...
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Address:Panchmahal, Gujarat, 389001

My sim with no [protected] has life time validity. Which was presently changed and i forced to recharge minimum 35 for outgoing validity.
I object for this and complain to return my lifetime validity option.
I complain to reestablish our former contract of sim validity and talktime and talk plane. 1paisa/ pulse. If not possible i have to shift to another company....
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A
akshay yethirajam
from Delhi, Delhi
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1549655356 no network in vodafone number 9561770228

Dear sir/madam,

My vodafone number is [protected]. Vodafone has charged me 20 rs for activation of my number.
But i’m not getting any network since yesterday.
Vodafone has charged me every month 20 rs since 3 months and assured on call that my number [protected] will be active.
Please help. It’s urgent. I’m outside india
Call me on +[protected]

Note : there is no network on...
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Address:New Delhi, Delhi, 110015

My number is illegally transferred to some other person and now not restoring it. Due to this i have lost the opportunity of 10 lakhs.

I already wrote a letter to their customer care, appellate office

Email ids are
"appellate delhi (Del-ne), vodafone india"
Sunil. [protected]@vodafone.com (Md)
Ceo. [protected]@vodafone.com (Ceo office)
Vodafonecare. [protected]@vodafoneidea.com

This is...
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P
Pooja Pethe
from Mumbai, Maharashtra
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to unblock my number

A customer visited our site a few month ago and opted to receive information from kalpataru about any events, offers and upcoming projects.
His mobile number is registered as dnd and he received a follow up call from [protected] and has registered a complaint with the service provider.
However, as he has duly signed a form stating that he wanted us to update him about any offers, he was contacted.
I have attached customer...
+2 photos
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Address:Ernakulam, Kerala, 682002

I have been using my vodafone sim for long time. They have charged me 499 for life long validity and now the vodafone is claiming that they cant provide life long validity for the amount what we have paid.

This is highly unethical, i purchased an vodafone sim when they were offering lifetime validity and now they have changed their stand this should not be allowed. Need to file a complaint against cheating. And life long validity...
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P
Premg321
from Nalgonda, Telangana
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all of a sudden my vodafone connection expired

Address:East Godavari, Andhra Pradesh, 502032

Dear sir/madam

May i know the reason, why all of a sudden my connection has been stopped. When i try to connect a call it is saying that validity has expired. Actual validy was 2035. I never had such a problem of validity expired. This is a the first time i have i seen this. What is the solution for this now. Please explain.
My mail id prem. [protected]@gmail.com

Regards
Dr. Prem...
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Address:560016

I am getting charged for the calls which I did not even receive it on my phone when I am currently staying out of India (Guatemala) and after raising so many complaints stating about the charging problem, no actions had been taken.

This month, 375 rupees in the current postpaid invoice. Number is [protected].
Email [protected]@gmail.com.
Everymonth, same issue happens and I dont want to pay so much money as it...
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M
Mangai Arya
from Auroville, Tamil Nadu
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flash message

Dear sir/madam,

Sub: regarding deactivation of flash message

I am getting flash messages very often like for every 2 minutes... I would like to stop the flash message in basic model phone... I could not find vodafone service or sim tool kit in that phone... I need to stop flash message through sms service... What shall i do... It’s so annoying... Give me some solution as soon as possible

Thank...
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A
ays321
from Mumbai, Maharashtra
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cheated of bill 12000+25000 on two connections

Address:Mumbai City, Maharashtra, 400011

We have recieved a bill of 25000 + 12000 on two connections. Apparently we are one of your most premium customers so we were assigned a vodafone asst. (her number can be provided once we get a call)for years now. She came with a promise that we only needed to message her our requirements and it would be done. SHE FORGOT TO ACTIVATE OUR INTERNATIONAL PLAN and says oh sorry it was a mistake. So now we need to pay 25000 +12000 rupees for her...
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D
Dhruv R Trivedi
from Ahmedabad, Gujarat
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not receiving call by customer care executive for long time

Address:Ahmedabad, Gujarat, 382330

I want some information regarding postpaid plan for my connection i had dialed 198 and 199 nobody cares for customer i had waited for half an hour for both time and finally disconnected due to no response from any of customer care executive, it seems vodafone india doesn't care about time value of their customers, it is not tolerable at all company has to answer to their customers...
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L
Leads Infinity
from Koothanallur, Tamil Nadu
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harassment by collection agency for someones non payment of billing

Address:600017

Hi,

This is regarding a complaint against vodafone collection agency, who is threatening me for someone who did nt paid the bill.

Today i received a call from this no chennai - [protected] calling himself as advocate name tamilmaran. He threatened me that my cousin did nt paid the bill and i have to provide his present contact no.

I asked, how you guys got my number. And they saying from the call...
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M
Manila.0197
from Gurgaon, Haryana
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prepaid bill service

Address:New Delhi, Delhi, 110016

I want my prepaid bill either on my mail r I myself want to receive it from Vodafone store.
I am getting very bad response from past one month I am continuously trying calls to customer care nobody is guiding me its very urgent
They didn't took any action I have called them many a times they always put it on hold and nobody answers...
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P
Priyanshu Agarwal
from Kolkata, West Bengal
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balance got deducted unfairly

Address:Kolkata, West Bengal

I have recharged with rs 35 in my mobile and by mobile balance shows rs 55 on that day. After few days i saw my balance is only rs 8 left in my mobile. I have not taken any service. They have unfairly deducted my balance. Kindly please resolve the matter. I have also not made calls from that number. So why they have deducted my balance unnecessarily?
Please refund my amount back....
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D
dinesh 67
from Kumta, Karnataka
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detailed billing - 9387881020

Address:680010

I have been provided with a billing of inr 3000+ in the month of november. My request for detailed billing is not yet addressed to and service request are 4-[protected], [protected] etc. I am located in thrissur kerala and all my outgoing calls are barred now because of non-payment of bill.

I need to have detailed billing to understand the call details and to know that charges are legitimate...
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A
Ankit@17
from Akkarampalle, Andhra Pradesh
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deny to port my number in another network

Address:Firozabad, Uttar Pradesh, 283204

Dear sir,
I am not able to recharge my number every month irrelevantly. My account have a enough balance but according to company rules you have to recharge your number without any need. I'm not satisfied with this mandatory rules...
Hence, i thought to move to jio... Then i have started to send sms to 1900 for porting...
But, iam not able to send only for 1900... "message could not sent" is showing and if i asking about...
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S
santanu_76
from Kolkata, West Bengal
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incorrect balance deduction

Address:Kolkata, West Bengal, 700026
Website:[email protected]

Myself, bought 1no. 30 MB Data Pack for 1 day @MRP 5/- from my SIM by balance deduction on 13-12-18 at 11-26 am morning & after that main balance became Rs.25/- after deduction of Rs.5/- from main / core balance of Rs.30/-.

Please note I had consumed only 6MB data within 24 hrs. i.e. till 11-26 a.m. next day on 14-12-18, but while checking the main / core balance after expiry of that data pack I surprisingly noticed the same...
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E
Eshika Hashia
from Bengaluru, Karnataka
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wrongly charged

Address:New Delhi, Delhi, 110049

The vodafone has wrongly charged me for international roaming plan.

1. While taking the plan the agent did not inform that a monthly rental will be charged with out informing me about the de activation process.

2. I called the company hotline to deactivate the plan on 3rd dec but still they have charged me the whole amount. For a bill cycle of 27th nov to 28th dec...
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