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Vodafone India Complaints & Reviews

1.8
Updated: Nov 26, 2025
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Vodafone India reviews & complaints page 259

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O
oshrinivas
from Mumbai, Maharashtra
Jan 2, 2019
Resolved
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Resolved

I have corporate post paid connection in the name of State Bank of Hyderabad. I have approached your showroom at Warangal with my Head Office letter, my adhaar and pan card Xerox to change from corporate post paid to individual post paid connection. As my organization is no more.

I have been provided with new sim Card saying it will be changed after 3 days with approval from your Head Office. and the Official was Mr. Anil Reddy (Mobile:[protected]) who has not given me any acknowledgement.
but even after 2 months has gone nobody is responding at showroom.

I am facing difficulty with corporate connection is 1) No bill is provided to me on my Mail or by post.2) My mail is not registering to my number 3)I could not change sim to 4g and without any information fixing the bill for Rs600 to Rs.700 every month by knowing my eligibility.
I request you to solve my Problem as I am unable to pay the bill from last month and I have been threatening that my cibil will become adverse if I not pay the bill. You can verify I am paying the bill regulary since 5 years it means I have paid 687*60=Rs.41220/- nearly to your company.
Please solve my problem other wise I constrained to go to consumer forum
Feb 9, 2019
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Jan 02, 2019
Updated by oshrinivas
When I was asked for Monthly bill to pay the amount. Your showroom manager at abids center, Hyderabad asked me a Authorised letter from Head Office to get the bill. How can a per son can get the letter from his H.O. every month.
Verified Support
Jan 09, 2019
Vodafone India Customer Care's response
Hi!

That's not the experience we want you to have. We will get this sorted out!

Regards,
Vodafone India
When I send any SMS it is not going and a message "failed and try again" is received. Is there any issue with SMS service centre number. Kindly resolve. My number is [protected]
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    Naveen Kumar hero
    from Dhanbad, Jharkhand
    Jan 3, 2019
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    Address: Mumbai Suburban, Maharashtra

    Dear sir I am instlling in my land sir kabi Vodafone ka tower aata hai kabhi Nahi. Call karte hay too call Nahi lagta hay sir this is my problem call aata hay too Vodafone network chtre se bahr bata hay just like too inform you too instilling tower In my village land.my village people all are Vodafone user please help us okay
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      A
      amol paydalwar
      from Hyderabad, Telangana
      Jan 2, 2019
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      Address: Nagpur, Maharashtra, 440034

      Res. Sir

      I amol paydalwar res. Of central town mumbai my cell no.[protected] please my mobile service are started for incommming and outgoing calls

      This service stop in 1 jan 1019 vodafone
      I have loadged a complaints (No.[protected]) but nothing is
      Done yet.

      So sir i request to your goodself that pls make an effort to activate my outgoing call service
      Regards
      Amol paydalwar
      Feb 9, 2019
      Complaint marked as Resolved 
      Vodafone India customer support has been notified about the posted complaint.
      Verified Support
      Jan 09, 2019
      Vodafone India Customer Care's response
      Hi Amol!

      We have made a note of your concern. We'll contact you soon.

      Regards,
      Vodafone India
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        K
        kd622009
        from Kolkata, West Bengal
        Jan 1, 2019
        Resolved
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        Address: Kolkata, West Bengal, 700073

        Sms recd from vodafone online recharge of rs.148 as follows

        "hello! Talktime recharge of rs. 148 on 29/12/18 is successful. Talktime received rs.4.47. Gst charged rs.22.58, access fee rs.120.95. New balance is rs.4.81."

        After talktime of 4.81 expended the automated voice assistant is saying i don't have enough balance to make calls.

        I don't know about what is the value of access fees in return. Norhing was there in pack details of rs.148 prepaid recharge in vodafone app.
        Feb 4, 2019
        Complaint marked as Resolved 
        Vodafone India customer support has been notified about the posted complaint.
        Verified Support
        Jan 04, 2019
        Vodafone India Customer Care's response
        Hi!

        We have made a note of your concern. We'll contact you soon.

        Regards,
        Vodafone India
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          K
          Kapil Sirawale
          from Dhamtari, Chhattisgarh
          Jan 1, 2019
          Resolved
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          Resolved

          मैं मध्य प्रदेश जिला इंदौर का निवासी हूं मेरे वोडाफोन अकाउंट में ₹52 होने के बाद भी वोडाफोन कंपनी की तरफ से यह पॉलिसी जारी कर दी गई है कि आपको हर महीने वैलिडिटी के लिए अलग से खर्च करना ही पड़ेंगे कम से कम ₹35 का रिचार्ज कराना पड़ेगा वरना आपके अकाउंट में बैलेंस होने के बाद भी आप की आउटगोइंग बंद कर दी जाएगी मैं इससे परेशान हो गया हूं कृपया मेरी मदद करें मेरा वोडाफोन नंबर है [protected] मेरे अकाउंट में बैलेंस होने के बाद भी मेरी आउटगोइंग सेवाएं बंद कर दी गई हैं
          Feb 5, 2019
          Complaint marked as Resolved 
          Vodafone India customer support has been notified about the posted complaint.
          Verified Support
          Jan 04, 2019
          Vodafone India Customer Care's response
          Hi Kapil!

          We have made a note of your concern. We'll contact you soon.

          Regards,
          Vodafone India
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            G
            guha.manali123
            from Bengaluru, Karnataka
            Jan 1, 2019
            Resolved
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            Resolved

            I came to know after verifying my vodafone mobile postpaid bill that a value added pack was added to my bill for last 1 year without my knowledge.

            Vas added : indiagames wwe zone, rappyworld

            Vodafone has been doing this quite often to other customers as well, they need to stop this nuisance.

            I want to get refund of all amount charged for value added services in my bill for last 1 year.
            Feb 4, 2019
            Complaint marked as Resolved 
            Vodafone India customer support has been notified about the posted complaint.
            Verified Support
            Jan 04, 2019
            Vodafone India Customer Care's response
            Hi!

            Kindly help us with your contact number using the following link, we will connect with you to discuss. http://bit.ly/1Q0RlZ8

            Regards,
            Vodafone India.
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              A
              arpita maiti
              from Ingraj Bazar, West Bengal
              Jan 1, 2019
              Resolved
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              Resolved

              Vodafone have stopped my outgoing calls and text services though i have validity to my sim and despite of having enough balance i can't use my sim, which is violation of their terms of service. They can't force customer for doing recharge again inspite of having balance. This must be stopped. Please solve this problem by punishing such companies as what they are doing is against ethics.
              Feb 5, 2019
              Complaint marked as Resolved 
              Vodafone India customer support has been notified about the posted complaint.
              Verified Support
              Jan 04, 2019
              Vodafone India Customer Care's response
              Hi Arpita!

              Kindly help us with your contact number using the following link, we will connect with you to discuss. http://bit.ly/1Q0RlZ8

              Regards,
              Vodafone India.
              Jan 05, 2019
              Updated by arpita maiti
              Error submitting problem showing in the link vodafone provided.
              Jul 20, 2019
              Updated by arpita maiti
              It is not resolved
              Error submitting the problem showing in that link vodafone provided
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                N
                Navin2019
                from Rajkot, Gujarat
                Jan 1, 2019
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                Address: 232332

                Respected sir/madam
                I am navin tiwari resident of vill-duhiya po-tarighat dist-ghazipur on behalf of family member (23) & owner of land that vodafone mobile tower is being constructed in our village duhiya. This land is belong on the name of 23 person. Without consent of these person vodafone tower installation is going on. This contract of construction of vodafone tower is given to indus tower. Indus tower office is located at lucknow run by gopal sharma. Kindly stop this installation of vodafone tower with immediate effect. If my complaint is not answerable within time then i had to complain to higher authority. I am providing you some proof of work in attach file.
                Thanking you
                Vodafone India customer support has been notified about the posted complaint.
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                  S
                  Sanchitmhatre14
                  from Nashik, Maharashtra
                  Dec 31, 2018
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                  Address: Raigad, Maharashtra, 410209

                  I have 840rs in my prepaid wallet but I am unable to make outgoing calls I have called the customer care for the same they told me that you have to recharge minimum of 35rs as a validity pack that comes with 28 days validity,

                  But why should I have recharge for 35 rs as I have 840 rs as my prepaid balance,

                  Kindly start my outgoing calls as soon as possible or else refund my 84 rs as this is huge amount for me

                  Kindly solve my issue as soon as possible
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                    S
                    smg59
                    from Pune, Maharashtra
                    Dec 31, 2018
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                    Address: Pune, Maharashtra, 410022

                    I am prepaid customer of company vodaphone india m and ob number is [protected] west bengal circle other then kolkota. I had ported this while in darjeeling west bengal. Recently i purchased international roaming package of rs 3495 for 7 days by online payment on 23 dec 2018. The transaction id is psm[protected].

                    To my horror no activation could be done by me and vodaphone company sms said my international roaming is activated on 24th hence on reaching dubai on 25th my phone went dead and only wifi of hotel worked, no calls could be made and on return i am sending this complaint as no response of my mails so far by company
                    Vodafone India customer support has been notified about the posted complaint.
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                      F
                      Free2rock99
                      from Anand, Gujarat
                      Dec 31, 2018
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                      Address: Mumbai City, Maharashtra

                      Vodafone india has charged me for isd rates where the call was never connected. They have refused to resolve the issue. They do not agree to waive the charge.

                      They have charged me for sms which were not sent from my end.

                      They have charged me for internet data when i still had 10 gb left. Pfa snapshot.

                      I have called them multiple times and was denied help stating systems were down and to call back later.

                      They have promised a call back but did not get any.

                      They have refused to give a complaints no as well.

                      They refuse to give the call to a senior.

                      Looking to take this matter ahead.
                      +1 photos
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                        G
                        gomase
                        from Mumbai, Maharashtra
                        Dec 31, 2018
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                        Address: Nagpur, Maharashtra, 440009

                        Dear sir,

                        Yesterday, i tried to online recharge in mobile no.[protected] from my mobile no.[protected].. But is shown failed. Then i did again by idea phone and recharges done successfully. I did payment through net banking of rs.95/- kindly refund the same. Transaction id is below, on dtd.30.12.2018, time 11.30.08

                        Techproce/[protected]/[protected]/trf
                        97.0
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                          V
                          Veeru Banoth
                          from Calicut, Kerala
                          Dec 31, 2018
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                          Address: Hyderabad, Andhra Pradesh, 500097

                          I brought a new postpaid sim in two ago. Today it will activated. But i lossed my sim card now. At a road side. Plz... Deactive the sim card.
                          This is my humble request. Mobile number of sim card is [protected]
                          Plz solve my problem
                          My sim card is lossed it have a complete pack is activated. Plz deactive tha sim and vis.
                          I hope you can solve my problem.
                          Thank you
                          Vodafone India customer support has been notified about the posted complaint.
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                            H
                            Hetal Bhayani
                            from Mumbai, Maharashtra
                            Dec 31, 2018
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                            Address: Mumbai City, Maharashtra, 400086
                            Website: www.consumercomplaints.in

                            No network of vodafone service provider since morning in area mumbai ghatkopar 4000086 this problem is increasing day by day, charges are highest of all network provider but service is worst... Call center people dont have authority or they dont know matter, half of them are unable to understand problem faced by consumers... They bluntly answer many times. We are really tired of their wrong billings and also and for 2 full years i was not given bill and every mont i had to collect from their kiosk and they close the complaint without resolving so when you talk to the call centre it shows resolved, but it is not resolved... So this important that unresolved issues shall not be closed with resolved status.
                            Vodafone India customer support has been notified about the posted complaint.
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                              Pritiba
                              from Vadodara, Gujarat
                              Dec 31, 2018
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                              My vodafone telecom operater block my sim services. They said that recharge with minimum 35rs monthly and monthly. But when i buy this number [protected]. They give me a life time validity then how can it expires. About ten days i read in newspaper trai said that no one can stop your service. So please take action against this complain as soon as possible and activated my sim services.
                              Vodafone India customer support has been notified about the posted complaint.
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                                Savan bhansali
                                from Ahmedabad, Gujarat
                                Dec 31, 2018
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                                Address: Porbandar, Gujarat, 360575

                                Why vodafone debit 24/- from my main balance for extend outgoing service. Even i not ask to do it or not any msg or notice from them. Why they do this? Vodafone msg me only stop of service if not recharge 35/- plan. I dont want to start og services and so they automatically debit 24/- for start og service without any notice or msg. Even i don't tell them for do it. I go vodafone store for this matter. They says it's company rules. And say i[censored] don't recharge ur ic or og both service can stop. Even u not tell us. I say there is not any msg from vodafone that i[censored] not recharge 35/- so we debit 24/- for automatically start og services on it number. So y vodafone debit 24/- for start og services without my instructions.. And how can vodafone debit my money from my balance..
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                                  Chanchal0000000000
                                  from Gangarampur, West Bengal
                                  Dec 31, 2018
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                                  Address: Cooch Behar, West Bengal, 736101

                                  I am chanchal das from cooch behar.. I have a shop 'joy basu stores'.. My etop sim is 8months old bt i do not have wright's to activation sim card.. I consult with our area tm and distributor but they are no response.. Pls give me activation wright's to do sim card sell.. My etop no is [protected].. Distributor point excel.. Coochbehar.. 736101.. Vodafone sim have heuse dimand.. But i dont gave they vodafone sim who want vodafone new sim card..
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                                    A
                                    Apoorve Saxena
                                    from Noida, Uttar Pradesh
                                    Dec 30, 2018
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                                    I did a recharge of 95 Rs .But 90 Rs got deducted due to some wwe zone pack.I have never registered myself for any this kind of service.Plz I request you to return my 90 Rs or else I will definitely close this number and switch to some other network. Hope I will get an early and positive response.
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                                      Rakesh009
                                      from Chandigarh, Chandigarh
                                      Dec 30, 2018
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                                      Address: Sonipat, Haryana, 131101

                                      I was have the validity issue, I contacted 198 to get advise about recharge option. Service agent advised me to rechage with dial *444*34#. I did the same on 28th Dec. I was got any thing with this recharge with 28 days validity. Now i have recd again validity expires message from Vodafone to recharge again.
                                      Thanks,
                                      Rakesh
                                      Cont. [protected]
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                                        emwellpharma
                                        from Amritsar, Punjab
                                        Dec 30, 2018
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                                        Address: 143001
                                        Website: About Telecom

                                        We have submitted our request in amritsar (Katra sher singh vodafone office) to convert our corporate connections from postpaid to prepaid in the month of september. Since then we are following up with the concern local officials. The numbers are [protected], [protected], [protected], [protected]. We have submitted all the documents & as & when our executive enquire about the conversions. They always ask to submit proofs & documents again & again. But same is not yet done.
                                        Vodafone India customer support has been notified about the posted complaint.
                                        Jan 06, 2019
                                        Updated by emwellpharma
                                        Its been 6 days now, not a single response received from Vodafone officials on my above said compliant of converting our corporate connection from post to prepaid. It seems that this particular telecom company does not provide satisfactory services, don't value their customers.
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