Claimed

Vodafone India Complaints & Reviews

1.8
Updated: Mar 23, 2026
Complaints 27138
Resolved
9564
Unresolved
17574
Contacts

File a complaint to Vodafone India

Having problems with Vodafone India?

File a complaint and get it resolved by Vodafone India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Vodafone India reviews & complaints page 259

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Prince Kakkar
from Ludhiana, Punjab
Jan 4, 2019
Resolved
Report
Copy
Resolved

Address: Panipat, Haryana, 132103
Website: www.vodafone.in

Company says that there is lifetime validity for your sim when they were selling sim card to us. But now all companies are doing like this for a special recharge of minimum rs. 35. This is wrong. I suggest you that please plan a recharge of rs. 49 for 28 days and give unlimited calls and 1 gb data like jio. Otherwise every person of india will go for jio & bsnl.
Feb 10, 2019
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Jan 10, 2019
Vodafone India Customer Care's response
Hi!

We have made a note of your concern. We'll contact you soon.

Regards,
Vodafone India
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Sucheta Saha
    from Bengaluru, Karnataka
    Jan 3, 2019
    Report
    Copy

    Address: 560100

    Fraudulent transaction happened on my citibank on 20thdec

    Its showing rs.10000 billed towards vodafone billdesk.

    Please find transaction details below:
    Transaction details:purchase subject: mcupos 20dec1215card no.:
    5326xxx0xxxx8727 20dec18 121553 vodafone
    Billdesk\e 510 crysta ref:[protected]

    Card number on which fraud happened: 5326 62xx xxxx 8727
    Contact number : [protected]
    Attached pan card copy as id proof
    Vodafone India customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      H
      hims056
      from Bhopal, Madhya Pradesh
      Jan 3, 2019
      Resolved
      Report
      Copy
      Resolved

      I typed port and sent to 1900 to port out from vodafone. But the message didn't send. I tried multiple times without any success.

      I tried to call vodafone customer service but unable to connect to any real human as they keep looping me into the call. It seems like they have blocked my number from 198 call.

      Can anyone please help me out how to proceed from this?
      Feb 9, 2019
      Complaint marked as Resolved 
      Vodafone India customer support has been notified about the posted complaint.
      Verified Support
      Jan 09, 2019
      Vodafone India Customer Care's response
      Hi!

      That's not the experience we want you to have. We'll contact you soon.

      Regards,
      Vodafone India
      No or very slow internet connectivity. Tried to contact Vodafone, no satisfying answer
      came. Now the Company helpline is blocked for my number.
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Atrium
        from Erode, Tamil Nadu
        Jan 3, 2019
        Resolved
        Report
        Copy
        Resolved

        Address: Erode, Tamil Nadu, 638001

        We have been using 14 vodafone mobile connection. We lost the sim no.[protected] we gave letter to issue new sim to vodafone store erode 638001on 26.12.2018. Mr. Amarnath cell no.[protected] received the letter and issued a sim. But the sim is not activated till02.01.2019'again we approached the store and a sim has been issuedand sim no.[protected] and still it is not activated. Our concern name is hotel atrium, 382 e. V. N. Road erode 638801.
        Feb 9, 2019
        Complaint marked as Resolved 
        Vodafone India customer support has been notified about the posted complaint.
        Verified Support
        Jan 09, 2019
        Vodafone India Customer Care's response
        Hi!

        That's not the experience we want you to have. We will get this sorted out!

        Regards,
        Vodafone India
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Smita Banerji
          from Kolkata, West Bengal
          Jan 3, 2019
          Resolved
          Report
          Copy
          Resolved

          My connection is barred since 29 th december 2018. After several complaints and visit to the nearest vodafone store, the problem is not yet solved neither there is any update from the company. Even i provided my alternate number for communication but nobody ever contacted from the other end. My mother is seriously ill and admitted in icu.in this time of crisis no steps are being taken. Please help.
          Feb 9, 2019
          Complaint marked as Resolved 
          Vodafone India customer support has been notified about the posted complaint.
          Verified Support
          Jan 09, 2019
          Vodafone India Customer Care's response
          Hi Smita!
          We have made a note of your concern. We'll contact you soon. Kindly help us with your contact details using the following link http://bit.ly/1Q0RlZ8

          Regards,
          Vodafone India
          Dear sir/mam,

          My office is located at noida sector -3. There is zero network inside our office building. No one o[censored]s getting Vodafone network. Meany o[censored]s already port no to airtel. I'm using vodafone postpaid and i'm also going to port no next month if issue will not solved.

          Thanks
          Hi,
          My Vodafone Sim is not getting activated and unable to call 59059 for activation.
          I have moved from Vodafone ap circle to Karnataka circle
          Ramesh Vaka's reply, Dec 30, 2018
          My number is 8886544455.
          My contact for this problem is 8886544478
          Helpful
          Found this helpful?
          2 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            sachin91in
            from Gurgaon, Haryana
            Jan 3, 2019
            Resolved
            Report
            Copy
            Resolved

            Its a third class service of vodafone india. Have registered a complaint almost 10 days ago regarding not receiving any incoming call/sms. But there is a standard reply from vodafone costumer care/vodafone store that it will be solved on next 4 hour. Highly irresponsible staff of vodafone. Trai should build a mechanism to get costumer feedback and should ban these third class service provider like vodafone in india.

            Sachin sharma
            [protected]
            Feb 9, 2019
            Complaint marked as Resolved 
            Vodafone India customer support has been notified about the posted complaint.
            Verified Support
            Jan 09, 2019
            Vodafone India Customer Care's response
            Hi Sachin!
            We have made a note of your concern. We'll contact you soon. Kindly help us with your contact details using the following link http://bit.ly/1Q0RlZ8

            Regards,
            Vodafone India
            Outgoing service has been stopped on my vodafone number from 24th november 2018.
            Also i have received a message saying incoming will also be stopped from 4th jan 2019 unless i recharge with a certain amount.

            please give me any solution,

            ajit Borate
            Recharge wrong no.
            [protected] have done this
            Wanted [protected]
            Plz cancel my recharge
            Hi my sim was damaged in nov 18 so i bought duplicate sim in december 18 end and now in my acct. Bal of 23 is available...stll can't make a call and also getting messages on this no. Olz eesolve tgis issue asap.
            Thanks
            My complain is resolved without any resolution given to me for my number
            I have told multiple times to idiots calling from your vodafone that i am still facing network issues.
            Then why is the complain status is changed to resolve??
            Helpful
            Found this helpful?
            4 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Amul1976
              from Mumbai, Maharashtra
              Jan 4, 2019
              Resolved
              Report
              Copy
              Resolved

              Address: Mumbai City, Maharashtra, 400064

              My Internet speed for download is 1.72 mbps and upload is 3.72 mbps timing 22.20 using Vodafone connection, this is on regular basis. Government should look into the matter. If my problem not rectified I am going to complain through press and media
              My request to company do not fool consumer or do not provide service
              Please solve my problem
              My number [protected]
              Feb 10, 2019
              Complaint marked as Resolved 
              Vodafone India customer support has been notified about the posted complaint.
              Verified Support
              Jan 10, 2019
              Vodafone India Customer Care's response
              Hi!

              That's not the experience we want you to have. We will get this sorted out!

              Regards,
              Vodafone India
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                AnkurU
                from Delhi, Delhi
                Jan 2, 2019
                Resolved
                Report
                Copy
                Resolved

                Address: Pune, Maharashtra, 412207
                Website: Vodafoneindia.com

                I have been charged by vodafone suddenly to the bill of 2843 rs though i am using the plan of 299 rs and subscribed to bill gurantee service on my mobile number. This is the first time happended with me that the bill amount post unlimited plan is higher than expectation. I am using vodafone since long time even after jio arrival into market, i hav never received bill more than 390 after taking 299 rs. Unlimited plan but this time bill amount crossed level.

                Regards,
                Feb 9, 2019
                Complaint marked as Resolved 
                Vodafone India customer support has been notified about the posted complaint.
                Verified Support
                Jan 09, 2019
                Vodafone India Customer Care's response
                Hi Ankur!

                We have made a note of your concern. We'll contact you soon.

                Regards,
                Vodafone India
                It is too bad for stopping validity periods, why should not provide any recharge for extending validity one year like jio prime.

                Please provide solution for this otherwise you will lose customers.

                Thanks
                Viswanath
                [protected]
                Rinku Hemant's reply, Dec 28, 2018
                22_1_2019
                Rinku Hemant's reply, Dec 28, 2018
                22_1_2019
                Rinku Hemant's reply, Dec 28, 2018
                22_1_2010
                Rinku Hemant's reply, Dec 28, 2018
                82952632238
                Helpful
                Found this helpful?
                2 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  O
                  oshrinivas
                  from Mumbai, Maharashtra
                  Jan 2, 2019
                  Resolved
                  Report
                  Copy
                  Resolved

                  I have corporate post paid connection in the name of State Bank of Hyderabad. I have approached your showroom at Warangal with my Head Office letter, my adhaar and pan card Xerox to change from corporate post paid to individual post paid connection. As my organization is no more.

                  I have been provided with new sim Card saying it will be changed after 3 days with approval from your Head Office. and the Official was Mr. Anil Reddy (Mobile:[protected]) who has not given me any acknowledgement.
                  but even after 2 months has gone nobody is responding at showroom.

                  I am facing difficulty with corporate connection is 1) No bill is provided to me on my Mail or by post.2) My mail is not registering to my number 3)I could not change sim to 4g and without any information fixing the bill for Rs600 to Rs.700 every month by knowing my eligibility.
                  I request you to solve my Problem as I am unable to pay the bill from last month and I have been threatening that my cibil will become adverse if I not pay the bill. You can verify I am paying the bill regulary since 5 years it means I have paid 687*60=Rs.41220/- nearly to your company.
                  Please solve my problem other wise I constrained to go to consumer forum
                  Feb 9, 2019
                  Complaint marked as Resolved 
                  Vodafone India customer support has been notified about the posted complaint.
                  Jan 02, 2019
                  Updated by oshrinivas
                  When I was asked for Monthly bill to pay the amount. Your showroom manager at abids center, Hyderabad asked me a Authorised letter from Head Office to get the bill. How can a per son can get the letter from his H.O. every month.
                  Verified Support
                  Jan 09, 2019
                  Vodafone India Customer Care's response
                  Hi!

                  That's not the experience we want you to have. We will get this sorted out!

                  Regards,
                  Vodafone India
                  When I send any SMS it is not going and a message "failed and try again" is received. Is there any issue with SMS service centre number. Kindly resolve. My number is [protected]
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    N
                    Naveen Kumar hero
                    from Dhanbad, Jharkhand
                    Jan 3, 2019
                    Report
                    Copy

                    Address: Mumbai Suburban, Maharashtra

                    Dear sir I am instlling in my land sir kabi Vodafone ka tower aata hai kabhi Nahi. Call karte hay too call Nahi lagta hay sir this is my problem call aata hay too Vodafone network chtre se bahr bata hay just like too inform you too instilling tower In my village land.my village people all are Vodafone user please help us okay
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      amol paydalwar
                      from Hyderabad, Telangana
                      Jan 2, 2019
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Nagpur, Maharashtra, 440034

                      Res. Sir

                      I amol paydalwar res. Of central town mumbai my cell no.[protected] please my mobile service are started for incommming and outgoing calls

                      This service stop in 1 jan 1019 vodafone
                      I have loadged a complaints (No.[protected]) but nothing is
                      Done yet.

                      So sir i request to your goodself that pls make an effort to activate my outgoing call service
                      Regards
                      Amol paydalwar
                      Feb 9, 2019
                      Complaint marked as Resolved 
                      Vodafone India customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 09, 2019
                      Vodafone India Customer Care's response
                      Hi Amol!

                      We have made a note of your concern. We'll contact you soon.

                      Regards,
                      Vodafone India
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        K
                        kd622009
                        from Kolkata, West Bengal
                        Jan 1, 2019
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Kolkata, West Bengal, 700073

                        Sms recd from vodafone online recharge of rs.148 as follows

                        "hello! Talktime recharge of rs. 148 on 29/12/18 is successful. Talktime received rs.4.47. Gst charged rs.22.58, access fee rs.120.95. New balance is rs.4.81."

                        After talktime of 4.81 expended the automated voice assistant is saying i don't have enough balance to make calls.

                        I don't know about what is the value of access fees in return. Norhing was there in pack details of rs.148 prepaid recharge in vodafone app.
                        Feb 4, 2019
                        Complaint marked as Resolved 
                        Vodafone India customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 04, 2019
                        Vodafone India Customer Care's response
                        Hi!

                        We have made a note of your concern. We'll contact you soon.

                        Regards,
                        Vodafone India
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          K
                          Kapil Sirawale
                          from Dhamtari, Chhattisgarh
                          Jan 1, 2019
                          Resolved
                          Report
                          Copy
                          Resolved

                          मैं मध्य प्रदेश जिला इंदौर का निवासी हूं मेरे वोडाफोन अकाउंट में ₹52 होने के बाद भी वोडाफोन कंपनी की तरफ से यह पॉलिसी जारी कर दी गई है कि आपको हर महीने वैलिडिटी के लिए अलग से खर्च करना ही पड़ेंगे कम से कम ₹35 का रिचार्ज कराना पड़ेगा वरना आपके अकाउंट में बैलेंस होने के बाद भी आप की आउटगोइंग बंद कर दी जाएगी मैं इससे परेशान हो गया हूं कृपया मेरी मदद करें मेरा वोडाफोन नंबर है [protected] मेरे अकाउंट में बैलेंस होने के बाद भी मेरी आउटगोइंग सेवाएं बंद कर दी गई हैं
                          Feb 5, 2019
                          Complaint marked as Resolved 
                          Vodafone India customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 04, 2019
                          Vodafone India Customer Care's response
                          Hi Kapil!

                          We have made a note of your concern. We'll contact you soon.

                          Regards,
                          Vodafone India
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            G
                            guha.manali123
                            from Bengaluru, Karnataka
                            Jan 1, 2019
                            Resolved
                            Report
                            Copy
                            Resolved

                            I came to know after verifying my vodafone mobile postpaid bill that a value added pack was added to my bill for last 1 year without my knowledge.

                            Vas added : indiagames wwe zone, rappyworld

                            Vodafone has been doing this quite often to other customers as well, they need to stop this nuisance.

                            I want to get refund of all amount charged for value added services in my bill for last 1 year.
                            Feb 4, 2019
                            Complaint marked as Resolved 
                            Vodafone India customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 04, 2019
                            Vodafone India Customer Care's response
                            Hi!

                            Kindly help us with your contact number using the following link, we will connect with you to discuss. http://bit.ly/1Q0RlZ8

                            Regards,
                            Vodafone India.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              arpita maiti
                              from Ingraj Bazar, West Bengal
                              Jan 1, 2019
                              Resolved
                              Report
                              Copy
                              Resolved

                              Vodafone have stopped my outgoing calls and text services though i have validity to my sim and despite of having enough balance i can't use my sim, which is violation of their terms of service. They can't force customer for doing recharge again inspite of having balance. This must be stopped. Please solve this problem by punishing such companies as what they are doing is against ethics.
                              Feb 5, 2019
                              Complaint marked as Resolved 
                              Vodafone India customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 04, 2019
                              Vodafone India Customer Care's response
                              Hi Arpita!

                              Kindly help us with your contact number using the following link, we will connect with you to discuss. http://bit.ly/1Q0RlZ8

                              Regards,
                              Vodafone India.
                              Jan 05, 2019
                              Updated by arpita maiti
                              Error submitting problem showing in the link vodafone provided.
                              Jul 20, 2019
                              Updated by arpita maiti
                              It is not resolved
                              Error submitting the problem showing in that link vodafone provided
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                N
                                Navin2019
                                from Rajkot, Gujarat
                                Jan 1, 2019
                                Report
                                Copy

                                Address: 232332

                                Respected sir/madam
                                I am navin tiwari resident of vill-duhiya po-tarighat dist-ghazipur on behalf of family member (23) & owner of land that vodafone mobile tower is being constructed in our village duhiya. This land is belong on the name of 23 person. Without consent of these person vodafone tower installation is going on. This contract of construction of vodafone tower is given to indus tower. Indus tower office is located at lucknow run by gopal sharma. Kindly stop this installation of vodafone tower with immediate effect. If my complaint is not answerable within time then i had to complain to higher authority. I am providing you some proof of work in attach file.
                                Thanking you
                                Vodafone India customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Sanchitmhatre14
                                  from Nashik, Maharashtra
                                  Dec 31, 2018
                                  Report
                                  Copy

                                  Address: Raigad, Maharashtra, 410209

                                  I have 840rs in my prepaid wallet but I am unable to make outgoing calls I have called the customer care for the same they told me that you have to recharge minimum of 35rs as a validity pack that comes with 28 days validity,

                                  But why should I have recharge for 35 rs as I have 840 rs as my prepaid balance,

                                  Kindly start my outgoing calls as soon as possible or else refund my 84 rs as this is huge amount for me

                                  Kindly solve my issue as soon as possible
                                  Vodafone India customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    smg59
                                    from Pune, Maharashtra
                                    Dec 31, 2018
                                    Report
                                    Copy

                                    Address: Pune, Maharashtra, 410022

                                    I am prepaid customer of company vodaphone india m and ob number is [protected] west bengal circle other then kolkota. I had ported this while in darjeeling west bengal. Recently i purchased international roaming package of rs 3495 for 7 days by online payment on 23 dec 2018. The transaction id is psm[protected].

                                    To my horror no activation could be done by me and vodaphone company sms said my international roaming is activated on 24th hence on reaching dubai on 25th my phone went dead and only wifi of hotel worked, no calls could be made and on return i am sending this complaint as no response of my mails so far by company
                                    Vodafone India customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      F
                                      Free2rock99
                                      from Anand, Gujarat
                                      Dec 31, 2018
                                      Report
                                      Copy

                                      Address: Mumbai City, Maharashtra

                                      Vodafone india has charged me for isd rates where the call was never connected. They have refused to resolve the issue. They do not agree to waive the charge.

                                      They have charged me for sms which were not sent from my end.

                                      They have charged me for internet data when i still had 10 gb left. Pfa snapshot.

                                      I have called them multiple times and was denied help stating systems were down and to call back later.

                                      They have promised a call back but did not get any.

                                      They have refused to give a complaints no as well.

                                      They refuse to give the call to a senior.

                                      Looking to take this matter ahead.
                                      Vodafone India customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        G
                                        gomase
                                        from Mumbai, Maharashtra
                                        Dec 31, 2018
                                        Report
                                        Copy

                                        Address: Nagpur, Maharashtra, 440009

                                        Dear sir,

                                        Yesterday, i tried to online recharge in mobile no.[protected] from my mobile no.[protected].. But is shown failed. Then i did again by idea phone and recharges done successfully. I did payment through net banking of rs.95/- kindly refund the same. Transaction id is below, on dtd.30.12.2018, time 11.30.08

                                        Techproce/[protected]/[protected]/trf
                                        97.0
                                        Vodafone India customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit