Vodafone India Complaints & Reviews

Iam working as a asst. Proffessor in college i called my COLLEGE STUDENTS numbers & PRATENTS NUMBERS. regarding college issues &inform the parents regarding the student education report .i am not a telecaller but my numer +[protected] outgoing &sms was block by trai and i called vodafone customer care they told me to register with trai web.so pls unblock my no. ASAP

VODAFONE DISCONNCECTED/ DEACTIVATE

I have postpaid mobile no [protected],

But from past one week (25 August ) Vodafone barred all incoming and outgoing calls without any reason.

My past bill history is clear and all bills paid till date. No due left for the above said mobile number.

New bill for current month Rs 119.07 will be payable by 02 September, 2018.

I have tried my best to sort this issue at my end.

Complaint made at 12.49 PM on 27 AUG 18 via my twitter account to Vodafone India ( @VodafoneIN )

@ DoT_India (Official Twitter Handle of Dept. of Telecommunications, Govt.Of India)
@manojsinabjp (Minister of State of the Ministry of communications)
@TRAI (Telecom Regulatory Authority of India)

No action taken by any agency till date, No relief at customer end. Still facing the issue.

Screen shots pictures attached for further information.

My open questions to Vodafone:

When I am paying my bill every month properly within the due date, what is the reason to interrupt my outgoing & incoming calls?

I am Civil Engineer claiming for the compensation for the same as due to deficiency in service from past week I suffered loss in my business all meetings was cancelled and facing mental agony.

Kindly port my number if Vodafone is not serious about its services.

Regards,

Deepak Rana

Contact No. : #[protected] ( DISSCONECTED )
E mail ID : [protected]@hotmail.com

Last night vodafone deducted my 99rs balance. when i called from my another Vodafone number to customer care, they told that i have played a game which cost rs99. Neither i had played any kind of game online nor there was any game installed in my phone . I have recharged 396 pack which has unlimited calling and 1.4gb data per day but i did not used my daily data limit last night. Please solve my issue, cause Rs99 is a big amount.
br...

Hi Team,

I went to Vodafone store(ITPL main road, Kundanahalli, Bangalore) on 31st Aug 2018 to transfer ownership of the SIM card from my friend's name to my name.

After spending one and half an hour time at the center( waiting in the queue, filling the forms, verification of documents and payment of advanced bill) finally the customer executive informed me that it is not possible because you are not blood related....

Hi.

Recently I have recharged my Vodafone number with 198/- as online it was showing 3G/4G data but after the recharge my pack is converted to 2G and the customer executive is telling that the same offer is not available on my number. Who on earth uses a 2G data in this era and how could any company discriminate customers by providing different offers on the same recharge. They are simply fooling by using false advertisments and the pack provided is not at par with industry standards. No wonder Vodafone is loosing customers coz of such pathetic and corrupt practices. I want the 4G not be reinstated on my number or else terminate my number as it is of no use to me. One more thing the customer executive is highly unprofessional they hung up on me after putting me on hold. The only word that can describe Vodafone is shameless.

Yesterday when I checked my offer for my mobile no. [protected] by dialing *121#, it was shown that I have an offer o[censored]nlimited call facilities for 28 days by a Recharge of Rs. 109/-. I recharged my above no. accordingly but surprisingly only a talk time of Rs. 89/- (approx.) added to my account instead of the above unlimited call facilities. I called Vodafone Customer Care several times by dialing 198 from my Vodafone no. but it was not responding. After that I called Vodafone customer care again from my other Vodafone no. and that time it was responded by one Vodafone Customer Care Executive but he didn't provide any help or support to me and advised me to contact Vodafone Customer Care through their e-mail no. with a screen shot of the message that is showing "unlimited call facilities". I therefore took the video screen shot of the message that is being sent as attached

They don't serve proper network, and even charge more than 18% gst as applicable. I am on 399 plan and gst they have charged of Rs.100 for it. Pathetic service . I paid the bill even they ar calling to pay bill, they are not up to date with customers transactions.i just called customer car and he disconnected phone.

Inspite of so many mails even after providing the required documents as per vodafone customer care instructions, needful action not taken and dive
rting customer to various queries leads to cancel the connection
Mobile:[protected]
connection taken by Mr.J. Chandramouly and used by Mr.S. Gopala krishnan
Necessary proof of documents furnishned to vodafone through mail.
kindly solve this issue

Date of Incident: 29 Aug 2018
Client: Vodaphone
I have vodafone connection since very long. Recently I get SMS, that they renew Bollywood Buzz services. I do not want these services and I am also not know what is use of these services. Company activated "bollywood buzz" and deducted rupees 99 from my account two times on 30 july and then 29 Aug.

I am not using this service, and not aware of that charges.

Please refund this amount.

Sir

I have recharge prepaid vodafone to wrong mbo no. [protected] for 84 days unlimited local, std & roaming calls within india with 1.4 gb 4g/3g data plan of rs. 458/-
Transaction id no.40086631 on[protected] at connect mobile center in dadar (E)
Wrong mob no. : [protected]
Correct mob. No. [protected]
Kindly revert to correct mob no. At the earliest

Pradnya vinod
[protected]

I have registered for DND activation with Vodafone vide Mobile No.[protected] on 23 July 2018. I received a reply stating confirmation will be sent soon but even after five weeks I have neither received confirmation nor is the DND request activated. I still get unsolicited sms messages.

Vodafone in my last month's bill, has charged me Rs.1736/- for seemingly making a single call to special number 51717 lasting 124 mins which i never made. Firstly i didn't even know this number existed before i called Vodafone customer care and enquired about the bill amount being so high. They were the ones who told me the number was 51717. Secondly they want me to believe i called a number i don't know and spoke for over 2 hours! When i checked about this number online i found i wasn't the only person who's faced this issue. Vodafone has charged several other people similar charges on the same number. If one types '51717 Vodafone' on Google an entire page full o[censored]rl links of similar complaints turn up. This seems to be a big scam Vodafone is pulling on unsuspecting customers. Even after raising a complaint about the issue all I have been getting as a reply is that it shows in my call log so i need to pay for it. There's not a single person from Vodafone I've interacted with so far who's seeing this as a serious lapse on the part of their network. Not only is this scary that your phone network just adds random charges to your bill and expects you to blindly pay for it but their attitude about this entire issue just seems to shun any responsibility.

A huge number of flash messages pop out everyday which reduces the battery backup drastically. I have tried to stop this by myself but i don't have flash option in sim toolkit - vodafone services for my moto g2 mobile.

I also sent sms to 1909 in the format;
Start dnd to stop the service. But god knows for how long and how many times they will keep charging rs. 3 from each of their customers and make a banquet out of it.

They should not active this service without permission because it is very annoying.

Hello sir/mam,
I've made recharge of 40 rs on 24 aug 2018 on my vodafone number [protected], i received 30.90 rs on this recharge. On 27 aug 2018, by mistake i've played a vodafone contest, 5 questions were there and on each question 5 rs were deducted, so total 25 rs got deducted from my balance on 27 aug. Remaining amount was 5.90 rs. On the same day, i've again recharged my number with 30 rs, i received rs. 22.42. Total amount on 27 aug 2018 was rs. 28.33. After that when i checked my balance on 30 aug 2018 (Today), there was re 0.01 remaining in my account. My whole balance got deducted. When i talked to customer care they told me that after your 30 rs recharge u've again played that vodafone contest. But i've not played any contest after the recharge, rs. 19.25 got deducted. They told me that u've made calls on a vodafone number 94570* on 28 and 29 aug 2018 after this deduction. I've not played any contest after my second recharge and haven't made any call on these two dates on such number. Call history on this 94570* is also not showing any incoming from my number. I am uploading images of online call history of my concerned number. Its showing that number but when i checked my call history in my phone, there was no outgoing call on this number and i've checked the incoming call history of 94570* too. It has no incoming calls from my number on these two dates. Same case was also happened earlier with me. They told me another number that time that i've made calls on that number, but i hadn't done so.
Please give concern on my complaint against vodafone company.
Thanks and regards

Hi Team, Today[protected] I have recharged my Mother phone number [protected] with the amount of 347 but my talk time is 0. I haven't asked for the data package. Please revert this transaction and refund the money back.

My Transaction ID: ONR[protected]
Date of Transaction:[protected]

Regards
Lingesh M

I have already paid all the dues of my previous distributor airtel and the voda phone payment and also send a confirmation to the company via email and it was told to me that connection will be restored within 24 hours but it has been 26 hours but no action had been taken and now they are asking for another 3 working days. This is a clear case of consumer harassment hence i request your team to kindly take necessary action against the company so that no other consumer had to face this issue again.

Hello,
I am tired contacting vodafone customer care to help me out to resolve my issues. From past 6 months my bills are shooting up to 600rs, i haven’t called anyone from that number neither used any data & when i call customer care they fool me stating it late payment charges. 600rs every month for late payments and zero usage? Are you serious
I need compensation for all the bills i paid now & want to discontinue the service

I was having a vodafone number [protected] as postpaid bill came i didn't paid it 24days as i wasn't using it though will pay later suddenly they disconnected the network the number is very important to me i raise a concern towards them to return the number to me but they told they didn't bothered stating excuses. Please help me get that number. Now vodafone has also started cheating

I had requested to convert my airtel bihar sim to vodafone kolkata by mnp on 01/08/2018. For this i have contacted a retailer where i have done e-aadhar verification as kyc. On 06/08/2018 the number got ported to vodafone and started working till 11/08/2018. After that suddenly no network was showing on my phone. When i searched for network it show sim can't be registered. After which i contacted vodafone mini store they diverted me to vodafone store. I approached vodafone store at dalhousie kolkata and apprised them of my issue. Who in turn told me that due to my address on aadhar being of bihar my sim is blocked and it can't be reactive. My sim gona permanently blocked. I have emailed vodafone care about this but they have not given any satisfactory reply. My sim is still block. This is my official number and i am facing too much trouble in my day to day work. I want my number [protected] back. I am ready to provide my local kolkata address where i am working along with aadhar as a valid proof. How vodafone can permanently block my number without any information. Who gave the right to vodafone. Please reactivate my number as soon as possible. My alternate number is [protected]. Email - babu. [protected]@gmail.com

Vodafone advertises Rs 180/ day on international roaming in their posters, I accepted Rs 500/ day for travel to Dubai and then theycharge me Rs 10, 000 for one day!!!
I had asked for the IR pack of Rs 500/day to be activated on the 6th of August. When this was not done in one week - I walked in to their Kalyani nagar branch in Pune and asked it to be activated immediately and the person at the counter told me that it was done.
Why then are they charging me more than Rs 500/ day?
My international roaming pack was supposed to be activated on the 14th of August and my bill must be recomputed based on activation on this date.