Vodafone India Complaints & Reviews

I lost my sim and report to block it.
I requested for new sim and said that i will pick up from vodafone store.
I visited vodafone store and did all the process for activation. They said it will take maximum of 4 hrs to activate it.

Today it been more than 42 hrs but by sim is not activated yet. I have called 20 times to customer care but to no use.

I have been using vodafone postpaid number since 6 months. I am facing network & internet related problems since 3 months. I have made a lot of complaints regading the said matter over phone calls. Every time i was assured that it will be resolved within 7 days. It was also told me that an executive ll visit your area too. But till now not a single no one has visited & problem still persists. I am also unable to use the internet facility with the desired speed & my number have been kept with all the data which has been provided monthly in my plan. I have been paying for the bill each month without using the net.
Kindly sort out the issue.

We are going to other operator because still some of the commitment is pending from vodafone.

Network issue still persist. Mr. Malay assure us to resolve the network issue.

If you people are not be able to resolve our telecom related problem than why you are rejected the posting request.

Mr. Malay has misguided us every time regarding our network problem.

Still the mom which is shared by malay in oct 17 are pending.

Our business is suffering because of this network issues and vodafone is not serious about our problems.

If vodafone is not capable to resolve the network issue then please release us to take services of other operator.

Porting request: va145297
Rejected reason: this post-paid subscriber has outstanding payments due.

I paid all my outstanding bills. After porting request, vodafone added some sms pack with out my knowledge and showing it as outstanding amount. When i contacted customer care they are saying its done by retention team. This is unethical and malpractice from vodafone

Note to vodafone: there are better ways for customer retention than charging wrong bills and looting them.

Dear sir

I am resident of house no 390, new mata gujri enclave, our beside plot no 389, is vacant, and street people throw out their garbage on this plot. The new construction houses throw their wastage here only, because of this its height from the floor is now around 5 feet. Its not safe for our house. I request you to clean or approach the vacant plot owner so that they can take necessary action on this.
Your immediate response will be highly appreciated.

Regards

Anu pant
[protected]

Porting request: va145297
Rejected reason: this post-paid subscriber has outstanding payments due.

Even after clearing all my mobile bills vodafone added one more pack after portability request without my knowledge and showing it as pending payment.
When contacted customer care they said its done by retention team. This is pure malpractice and wrong from vodafone.

Note to vodafone: please find better ways to retain customers than cheating them with wrong bills

Dear sir, i have a complaints against vodafone mini store sector 18 noida with the staff name pranav, i have loss my sim, more than 2 to 3 times i have submitted my document to mini store but that gys are very irresponsible and disgusting nature still my sim is not activated, i request you please consider my complaints against mini store employed sector 18 noida, rakesh was head of the employed. And i request you please resolve my problem with [protected] number and please consider my complaint.

That particular sim is from lucknow and more than 4 year i am a customer of vodafone please resolve my complaints immediately.
Alternate number [protected]

Hello
I had ported my vodafone postpaid [protected] to prepaid on 12th march 12:45 pm and vodafone executive said it will be converted to prepaid within 24 to 48 hours. Next day 13th march till 10 pm my number was not converted to prepaid. I called so many times to customer care and they said there shouldn't be any issue to call televerification from abroad. I landed abroad on 14th and my prepaid activated on 15th march. As now i am not able to verify my number from abroad they said it will be deactivated within 30 days. Vodafone kindly help me to activate my number as i am here for long-term.

Regards
Gaurav

Sim got activated but getting no service. So can't able to register to any other networks
I reached customer care for 4 to 5 times. Every time i'm getting the same response that issue will be resolved within 30 minutes but still the issue is not resolved.
The customer service is very poor.
I am not happy with the vodafone services.

My number is [protected]

In my march-2018 m-bill, vodafone company has charged rs.20-00 twice on 10-03-18 and again[protected] in the name of vas charges for rozgar_sevs_ppu_10 which is neither requested nor operated by me. I have never either requested nor operated any type of vas services. Company may take notice of these wrong charges at the earliest and withdraw the same well before the last date otherwise i have to port my all 4 m-connections with complaint to dot.

Have purchase Rs.20Vodafone top up voucher Card But Pin Number Is Damaged after scratching a bit too hard . Please Give Me Secret Pin Of This Card On My E-mail ID Or Recharge On My Number .

My Mobile Number And Recharge Card Details

Mobile Number: ‭+[protected]‬

Serial No. Of Recharge Card:[protected]

Secret Pin: ?
Last 11 digits :- *****[protected]

I stay in kolkata. Want to port my aircel number to vodafone. But the vodfone outlet in girish park kolkata are not helping me and all the time they are making new stories first they were saying my porting number is incorrect and tried to sell me a postpaid connection when i said i dont want it they said they cannot help me. After few days they are saying my request for port has been generated and i will receive the sim in one week.
Now they are again saying that my porting number is incorrect.
They are haressing me from last one month.

Dear sir,
I want to pay your kind attention regarding my issue.
There is very poor network coverage in my locality, for which in regarding the same, i have made complaints several times.

But my issue has not been resolved till date.
Sir, you can check with my previous complaints filed & track my location.

Your engineer is meet at my residence but issue is not resolved.

Rahul kalaskar,
Gopal nagar,
Sangvi (Bk),
Nanded-431605. (Mh)

The vodafone recharge pack of Rs 199/- which gives "Unlimited* local, STD, Roaming calls &100 SMS/day within India with 1.4GB 4G/3G per day for 28 days" is not working.

Details:-
Mobile No. [protected] (Goa circle)
Transaction Ref. No. LSBI[protected]IGADGJLGM3 (see attached image)
Time of recharge: 5:34 pm, 02/04/2018

The amount of money (199 rs) has been duly deducted but the package never started and the money hasn't been refunded as well

So kindly refund immediately the amount of money deducted or activate the package duly mentioned. This is not expected from vodafone to con its customers by offering non-working packages and/or delaying refund issues.

Champoungam Panmei
[protected]

Dear sir,
I want to pay your kind attention regarding my issue.
There is very poor network coverage in my locality, for which in regarding the same, i have made complaints several times.

But my issue has not been resolved till date.
Sir you can check with my previous complaints filed & track my location

Below are my address-
Avinash gupta
Valram drashti
A wing
Plot no-34/a, sundervan near gandhiwadi market
Near akramaruti lake
Umbergaon-396171
Mob-[protected]

Sir, even after buying such reputed company's sim, i faceing this type of problem.
I am sorry to say that no one (Your representatives) is sorting my issue.
They keep on making excuses.

So it is my humble request to you kindly resolve my issue at earliest.

Thanks & regards
Avinash gupta
Mob-[protected]
[protected]@gmail.com

Vodafone is harassing me by calling me at least 50 times a day for Number port. i told them i am not interest . but they keep calling me and when i say i dont want sometime they argument. even they also call on national holidays.
even my DND is registered with Airtel but i think vodafone does not understand about Dnd.
Pls take appropriate action against Vodafone.

Thanks
Vishal Agarwal
[protected]
[protected]@gmail.com

Dear Sir/Madam,

I'm complaining about the cellular network company Vodafone India.

I'm not getting 4G network coverage in my area and I'm just getting 2G & 3G network.

Internet speed is not good due to the 3G network.

Vodafone customer care is not giving proper solution, they are just telling to select 4G network in Voice & Data option on my iPhone SE.

When I selected 4G network in Voice & Data option on my iPhone SE, I just got 3G network symbol, but not 4G network symbol.

I am currently living in Latur, Maharashtra where there are great availability of 4G network [Jio, Idea, Airtel, Vodafone].

All necessary details:

Name: Ganesh Goroba Ump

Mobile No.: [protected]

Location: Latur, Maharashtra

Pin Code: 413-512

I request you to please forward this to the concerned team so that they will solve my issue as soon as possible.

Thanks!

I have recharged my account 10 mins ago but still i am unable to call it show i have no balance.. How come this.. Plz take a strict action as early as possible.. I have a urgency to call plz take strict action now.. If this is going to happen then i been advuce to change my card from voda to jio it provide best offers among though.. But as i liked ur service i am still recharging on thiz.. Plz take a strict action..

From oct 2017, had been contacting vodafone to solve 3 issues on my connection:
1. Debar incoming calls
2. Activate outgoing messages
3. Activate incoming messages

In addition to contacting customer service, i visited vodafone service centre few times where i was initially asked to remove the incoming call barr on my own from the hand set, but later promised that if i changed the sim, they would "refresh"it and i would get the issues resolved. I got a new sim, but issue remained same. As the only service active was outgoing calls, i stopped using this number completely from december 2017. Everytime i contacted vodafone, i got the same reply all the time, but from different officers and no one could resolve the issue as according to their "system"" everything is working fine.
However, vodafone, came up with unpaid bills for december, jan 18, feb 18, march 18 which they waived off partially after i explained the issues. Now i have given them an offer to resolve the issue first give me a working sim card, then i shall consider resuming with vodafone and clear 1 month pay of nov-dec, if at all. Its a pain to be using vodafone

Im recharging my vodagone number : [protected] using my kotak bank account. Then i received a message from vodafone

Your request to recharge 198 inr cannot be processed at this time. Transaction number is onr[protected].

The amount debited from my account. Why this type of error happened?? How can i solve this problem and credit amount back to me??

Regards
Siji