Vodafone India Complaints & Reviews

Hi

I am vinod kumar and my cell no. [protected]. This is to inform you that i have cleared my bill in the month of january what was upto date total bill amount. And on the same day i kept the request of plan change at liberty, hyderabad. As u r executive has taken the request and he told me that it will be up dated after 24 hours. So i left. Actually my mother uses that number and she dosent know what is messages, whats up etc how to use. And now i am seeing the bill is comming every month it shows minimum 800 to 1000 rs.

So again i visited the same store in this month march met the same executive his name is mr. Digamber at liberty, hyderabad. When i checked with him now he is telling the plan has not been changed in jan he has already taken request stating that the plan will change in 24hrs and now he is telling the plan has not changed and again he kept the request when i remaided him now it shows that how good u r employees r working.

And now u people who is going to bear the difference amount from january to march 2018 and i want the call back and bill should be corrected and sent to my mail.

So now i am seeing how good u r employee is and he should understand when he is talking to a customer first respect and the way of talking see he is representing an organization or company. So i request u people to teach the employee or give training. And one more thing in working hours u r employees r taking tea or doing time pass. U should know when we r comming to u r officee we r keeping some works away and comming u dont understand that before the time they r leaving and asking us to wait.

Very hopeless service u people r giving to the customer

I received a message that a caller tune has been activated on my number but i didn't want it so i sent a message to deactivate it. Surprisingly i received two messages first one stating the deactivation and a second one saying caller tunes will be activated within 15 minutes and rental of rs.39 for 30 days have been charged
This is no way to cheat a customer, i want my money back.
Even a few months ago i was cheated like this with a game subscription, this things can't go on again and again.

I recharged my vodafone number [protected] with rs199 via paytm app but the same recharge was done twice and money of both Recharge deducted from my Account
I reported issue to the paytm but the said that once the Recharge is successful is can not be reverted
My transaction id for 1st Recharge is ONR[protected]
And for 2nd recharge is ONR [protected]
I want my money back which decuted twice from paytm..

I have two vodafone numbers #[protected] & # [protected] on which i received message from vodafone that as per directive from trai dated 24/05/13 to disconnect the unregistered tms sending commerical/promotional sms & call.

Please note that i am an engineer in a respectable airline. Why on earth would i send out promotional calls. Do i have so much time to waste like this? Our govt cannot even make proper rules and regulations, as to how to protect a common man from such mischieves. Even i will one day complain against one of my neighbour that i received calls from his mobile. Wow india

Vodafone customer representatives say that get it converted to vodafone postpaid, and it will get activated. Seriously? It is one of the tactics of vodafone to get users to convert to postpaid.

Is there any way to get both numbers unblocked and find out who complained against my phone numbers

Dear Team,

Please find below conversation mail from Vodafone and they are not helping me on this. Required you intimation here.

Sent from my Huawei Mobile

-------- Original Message --------
Subject: Re: Payment issue
From: [protected]@yahoo.com
To: vodafonecare.[protected]@vodafone.com
CC:

Finally you guys have tried contacting me. Thank you for your efforts but you guys have called once on my number and once on my alternate number. I was unable to attend that 1 call form you guys as I was driving. Requesting you guys if you can reply me over mail or call me between 3 to 4 pm tomorrow. Early closer will be highly appreciated.

Thanks & Regards
Deepak Singh
[protected]

Sent from my Huawei Mobile

-------- Original Message --------
Subject: Re: Payment issue
From: vodafonecare.[protected]@vodafone.com
To: [protected]@yahoo.com
CC:

Hello Sir\Madam,
Thank you for contacting us, My name is Pallavi and I will be assisting you today on your concern regarding the query on your Vodafone number [protected].
We tried reaching you on your number as well as the alternate number [protected] however unable to establish contact, would request you to please share another alternate number to assist you further on your concern.

If you have any further queries, please write back to us and we will be happy to assist you.

Thank you,
Pallavi Nagpal
Vodafone Care
Contact numbers:
For any queries call 199 (chargeable for agent access @ 50p/3min) or +91-[protected] (standard calling charges applicable)
For any complaints call 198 toll free helpline.
Fax number: +91-[protected]
E-mail: vodafonecare.[protected]@vodafone.com
Website: www.vodafone.in
"Make the Most of now with Data Strong Network"


On 3/16/2018 11:10 AM; From: [protected]@yahoo.com; To: vodafonecare.[protected]@vodafone.com; vodafonebillonmail.[protected]@ebill.vodafone.com; ; ?CC: ; Subject: Re: Payment issue ;
It's been more than 3days but I have not received any reply on my email. Is this the way you guys behave with your old customers. Now even you don't want to reply.
This I want to close as early as possible.
Thanks & Regards
Deepak Singh
[protected]

Sent from my Huawei Mobile

-------- Original Message --------
Subject: Payment issue
From: [protected]@yahoo.com
To: "vodafonecare.del", "vodafonebillonmail.del"
CC:

Dear Team,

As I was a Vodafone customer earlier and I have switched from Vodafone to Airtel due to access amount charged to me ([protected]) . I have paid 120rs extra per month for more than 1 year. Please find below is my ticket no which I have already complained and ticket no is[protected]. They (customer service) have promised me that they will refund me 500rs but they have refund only 100rs. So I have change my network provider to Airtel. Now Vodafone is asking me to pay remaining amount. I am not able to understand I have already paid extra amount to Vodafone so why they are asking me to pay again. This is not a good practice as Vodafone has cheated on me for an year they have charged me extra and when I am asking my money back they have refused and asking remaining amount from me.
Requesting you to please help me hear to get back my extra paid amount ASAP.

Thanks & Regards
Deepak Singh
[protected]

Sent from my Huawei Mobile

Trying to send sms at 1900 for mnp. But unable to send, called customer care and submit complain but not resolving. Making fool of people and wasting their time. Ridiculous. If vodafone people are seeing, my no is [protected], please start mnp service. Trai should take some action at the company, they are using cheap tactics foe their benefit. I will surely never use this service again

My name is pragash my reg mobile number is [protected]. I already recharged 509 in my account and i recharged 199 rupees in my wife mobile number in my vodafone app.. But you again recharged my account. I entered mobile number of my wife manually after only it shows the plan.. Why you cheating the customer. Refund my amount or we complaint to consumer forum. Why cheating the village customer by cheating money..

I want my 509 plan back and refund my money with penalty.. Really vodafone cheating poor customer..

Dear sir, i am respected government officer. I visited vadafone store to migrate my vadafone network from postpaid to prepaid then they told me to massage on 199"p2p my no." then i get my registration id in next 48 hours. After 2 days (48 hours) i again visit the store but when i reach their they told me that they having some technical issues and not resolved that issue untill 2/4/2018.
I think they give me fake information about that. Is there any technical issue which is not solved in 10+ days so unprofessional. So please resolve that problem if not i will take legal action.

Store name : vadafone store amravati badnera road shop no. 04,   gulshan plaza, near opp. Kushal, auto, amravati, maharashtra 444605

Thank you

Dear Sir,

I have purchased two nos. of postpaid plan I.e., [protected] and [protected] after paying amount Rs. 500/- for each nos. At that time Mr. Taneshwar was your marketing officer. He has approached our office and requested us to purchase postpaid nos. after describing all the benefits.

I have used these nos. for few months.In the m/o feb 2017 I have requested to close my one no. [protected] and returned my security money of Rs. 250/- which was taken during subscription of no, which was refundable. Even after several reminder your vodafone dhanbad outlet team has informed me that you request is under process and it will take atleast 2 to 3 months. In the meantime I have transferred from dhanbad. Even after expiry of 3 months nothing happened and no refund has taken place.

I have therefore decided not to pay any amount in my existing no. [protected]. A bill amount of Rs. 407/- is raised against my no. [protected].

I have thereafter requested to close my no. and adjust my o/s bills from the security money which was taken during subscription of the nos. But, no body has listen me. After several steps I got no.of Mr. Taneshwar who had approached us for subscription of the postpaid plans. I had made discussion with him he told he left the job however he assured me to know the fact of the situation. After few days he told me that the staff had did fraud with my no. and he has issued the no.. without showing the security money. He told me that he can't do any thing more.

Thereafter I got a call from legal department lok adalat that a case is filled against me.

I understand that no one can help me thereafter I have repaid all the dues on[protected] by retailer vide transaction ref. No. [protected] and the information was shared through email with vodafone legal person, Mr. deepak.

Now, today I again received a call from the same department to deposit the same amount by today.

I couldn't understand what it is happen?

Where I need to complain.

How the issue can resolve.

With Regards
Rohit Kumar

Dear team,
This is to inform u that my mobile number is [protected] blocked by trai. This is because unknowingly i called one dnd number and my number is blocked. And i loose my business for almost 4 years from now.
So kindly do the needful so that i can use the same number in further and make sure that i will not be using this number for marketing purpose.
Regards

Suman...

I made a complaint on 11th of march pertaining to internet slow speed and executive told me that my concern will be resolved by 16th of march by 6 pm and technical team will call me and someone will visit and check the device but it’s 19th and on regular base i am making complains and executives says by 24 hours problem will resolved. Pathetic service

After charging me 1200 for providing 2g services and 1.6 gb data i received a mail from vodafone appelate section that rs.600 will be waived off.

Now i have paid the balance amount and they are harassing me for rs.600 as well.

They are asking me to visit vodafone store or not replying properly to questions asked over email.

Really pathetic service

I have already 1 postpaid connection but your excutive forceing me to take a new connection of vodafone postpaid connection whes he is saying 1st pospaid number is convert on prepaid and 2nd one is postpaid.. When i have call your excutive he is not responding my call so my problem is please my 1st number converting to prepaid plese call me urgently

Dear Sirs my vodofone no.being [protected] and i am a senior citizen. i am receiving so many unwanted sms messages from vodofone probably customer care and wiping out my little balance i could recharge.

when i sent a message to 1909 of TRAI I HAVE RECEIVED THE MESSAGE THAT ALREADY DND IS REGISTERED.

BUT WHY BALANCE IS GETTING WIPED AWAY EVERY TIME.

KINDLY RESOLVE MY PROBLEM.
SRIDHAR
BANGALORE.

I have raised a porting request to vodafone to convert to airtel with porting request id va117574. After few days this request has been rejected by vodafone. When i have called their customer care, they told that "when our customer care has called you, you have confirmed that you will stay back in vodafone. So that porting request has been rejected. Please raise a new porting request"

I have never told that i will stay in vodafone, and i was very clear when they called me and told them that i am confirmed to go to airtel network.

I would like to bring to vodafone notice that, i have never told to your care guys that i will stay in vodafone. If you want you can check the recordings if you have. And also wanted you to know that it is not just a simple that i open my phone and just raise a porting request again and again. I have to take some time and go to nearest store and fill whole form and it is not easy.

I would also bring to vodafone that you take back the rejection what you have made dated "15th mar 2018" and accept it.

More information:
Mobile number: 994*438 (Wantedly not providing whole number. I hope you can get the whole number from porting id)
Porting id: va117574
Current network: vodafone
Changing to: airtel

Thanks,
Nag.

Yesterday night 18/03/2018 i have lost my phone. I tried calling on my number, firstly it was picked by someone then he make it busy after that switch off. Please block my number [protected] as soon as possible. I don't remember my imi number. I went for police complaint but they were asking for imi number. I want to block my number in the name of my sister preeti pannu. Any suggestions from your side.

Port is on 13 feb 2018 while 2nd recharge that is on 13th march 2018 pack of 229 no money is received but the recharge is showing successful please provide help by doing something my number is [protected] please do something either give me 229 rupees in cash or in the form of recharge both will do but 229 rupees going in total waste of customer is not right since i hve recently ported it will get more difficult for me to trust the sim services waiting for your eager help and the image shows that the recharge is successful but no money is received

Dear sir,

I don’t have any vodafone number, but from my credit card account - manya gupth, fraud payment was made to vodafone billdesk on dated 09/03/2018.

Pls. Help and do the needful from your end.

Transaction details are followings:

09/03/2018 visa-/vodafone-billdesk mumbai in dr transfer 10, 000.00
09/03/2018 visa-/vodafone-billdesk mumbai in dr transfer 10, 000.00
Pls. Do the needful and stop these payments.
Regards,
G. Satyanarayana
[protected]

Respected Sir,
I am Suraj Soni
My vodafone number is = [protected]
I got a attractive scheme from your in which i had to get unlimited call and 1.4 gb data per day for 28 days. After it i had done my recharge but i got aprox 14. Rs in my account by this i was very upset and make to costomer care in which they told " We didn't give you scheme like this " After it make an another call but no one has pick .
The prove of sheme has give in photo in which i hold my phone

Sir i my village is berwal nd we have no network coverage of any company in about area except bsnl nd i request you to install a mobile network in our village. So people will be able to your network as much as possible as there is no competition here. Kindly listen to this complaint and pls let us enjoy a good mobile usage facility in our area.
Praveen kumar
Mob : [protected]
Village berwal
Po badhrana
Pincode 123412