Vodafone India Complaints & Reviews

Application for the migration from postpaid to prepaid with all required documents for the number [protected] was given on 20th dec.2017 at the vodafone store opp. Navjivan society, lamington road, mumbai-400007.. The mane of the vodafone representative at the store who too all the documents was mr. Smit... But till date no action has been taken.. On visiting the store again on 1st dec. 2018... I was informed that it will take few more days...

We already discussed many times for billing related issues with vodafone, and already paid extra in last 4 months.
Mail and twitter also i was done but issue not resolved.
At 12 november 2017, we put a request for converting postpaid to prepaid, but after 15 days no conversion, and your customer support executive name niisha, she called us and without our confirmation she activated 149 plan on our number. We request many times, but no response, and that time she didn't told us that in 149 plan, only 300 vodafone to vodafone minutes, she told us, 300 minutes for every connection not particular on vodafone.
We have an receipt of submitted amount and conversion slip for postpaid to prepaid connection, please help us, we can't use plan, if we not gotted any solution from your side.
I am sending you slip copy, please find d the attachment below, last step is my to break this sim, if this problem continues, without any solution.

My name is sandeep purohit and i am from surat,
I am facing call drop and poor connectivity issue from vodafone network from last one month where i had complained the customer care, which is of no use, the network is so poor that i am not able to make calls and when someone tries to call me it shows the number is unavailable, i have tried calling customer care number of time but theyy just say that they are working on it but cannot provide with conformed time to resolve this issue it is already more then a month passed but still my problem is not resolved mycontact number is : [protected], i need to get a compensation for this from the company plz how can this issue be solved

Hi i am using the vodafone for the last 10 years and today i decide to go postpaid so registered myself for postapaid for which i received the call from [protected] he was very misbehaving not answering my queries, cutting me in between when i asked his name he made a threat comment and disconnected. I am really shocked to see company like vodafone having such people

I want an immediate action against this person, or i am discontinuing the service and so are my familiars

We have taken nearly 7 sim cards for our company purpose and still it is not activted science 7 working days. It is effecting our business very badly. We are calling up back to back but no one is responding of that vodaphone store employees. We are located in whitefeild, we are paying salaries to our telecaller science 10 days but this sims are not activated. We are of totally loss due to this.

I recharged my mobile [protected] rs. 458, through my vodafone application on 28th dec 2017, amount was deducted but the recharge failed.

I sent an email through vodafone application but did not received any status from them. Even i tried multiple times to connect with customer support but they don't have any idea.

Very poor service provided by vodafone as compare to other leading telecom organizations.

I want my money back.

Im raja rao, my mobile no is [protected]; i reside in mehram nagar village east, delhi near terminal 1; behind police colony; there are many friends and colleagues who are working with me but the network is very poor. The data which you provide and the calls which are as per the recharge just go unused. Please solve this problem. Else we are forced to look for alternatives..
Regds your valuable customer
Raja rao

I’m not able to send messages. When i’ve contacted vodafone store and customer care they said it’s been blocked by trai and i’ve used my sim for telemarketing purposes. I’ve never used it for any marketing purposes and i’m a college student. I don’t have any connections with marketing. Please resolve my problem. The number that’s been sms barred by trai is [protected]

Sir,
I am santhanaraj. K from palani tamilnadu, i was using post-paid
Number for past year and i lost my sim, i went to vodafone store at palani (Ammam associates phone no:[protected] to get new on[protected], the vodafone store has said that your sim will be activate with in 4 hrs, but till now the post-paid sim was not activated, and i have contacted the store they are saying they sent mail for sim activation, but they have get the confirmation from vodafone head-office of sim activation, and have contact the vodafone customer care they are saying that my request was not generated for new sim activation, till now i haven't my get activated.
Your are saying wrong promise, and your service is very poor.

I am a post paid (499/-) customer of vodafone, from last 20 th dec 2017 suddenly they (Vodafone) activate a game to my number without any activation request from me and add rs 30/- on my rental, instantly i called up to call centre for deactivate the service, black list the vas & waiver for rs 30/- from rental, they assured me that they black listed the value added service but on[protected] again another vas activated on my number and rs 21/- added to my rental, again i call them and they deactivate the vas, surprisingly today[protected] again another vas activated and rs 49/- added to my rental.

My question is that, after black listing the value added service on[protected] how this service activated again? And this "vas" activation and deactivation takes a lot my precious time and peace of mind. I just want release from malpractice of vodafone.
Thanks & regards,
Himadri bose
[protected]

Dear sir,
I am santoshi khade. I had submitted documents for porting of my gsm number to vodafone. Your customer care executive ms pinky bhosale collected my documents for the same and given me sim and said it will be activated within 7 working days. Now its more than 15 days she is not picking up my call even not bother to reply. Her mobile number is [protected] (Pinky bhosale). Kindly look into this matter as early as possible. The number is very much important for me. Kindly help,
My contact number is [protected]
Vodafone number to be activated - [protected]
Sim number[protected]
Imsi no-[protected]

The voice of the person on the call is not clear.. The problem is same with all the numbers being used in the family we have changed our sim card twice and even the cell phone but all in vain.. The problem is there for a long time take some action otherwise we will change our numbers to other networks.. And would be forced to file a complaint in consumer court

I had got a recharge of rs 204 via paytm and balance had not recovered yet. What is this access fee? Totally pissed got 0 balance in return. Got this message
Rchrg of mrp rs 204 on 30/12/17 successful. Tlktime rcvd rs 3.24, gst rs 31.12, accessfee rs 169.64, new bal rs 59.50. Transid onr[protected]..

Kindly look forward towards this matter soon. Hoping for your attention.
Thankyou

Hi,

I am vodafone customer since more than 5 years. This week automatically a service called wwe services got activated in my number and they deducted rs 45 from my account. I complained today (30.12.2017) and they stopped the service and refunded the amount.in the evening they activated the service again and deducted rs 45. When complained there was no help from the customer care executive mr sandesh bhatt (I am not sure if it's his real name). He was giving lame excuse that i had activated it by clicking some link. Then after some argument he said that it is because of some setting. When i checked there is no such setting at all in my android phone. Please look into this matter seriously. By visiting this forum i realised that it happened with many customers. I wonder if educated people like me are being exploited how would it be in the case o[censored]neducated poor people.

Regards
Omprakash nair

I for subscribed for 495 prepaid plan after porting from idea and was told that the plan has 70 days 1gb data per day, 100 sms per day and free local and std inc roaming calls. But now i find that sms facility is not there as welll as roaming outgoing is also not there. I feel cheated as i thought that this must be an equivalent of 458 plan for frc. Can you please do the needful for activating all the facilities. I ported from idea with a hope of better service and network but my first experience itself has not been good.

Regards,

R rajagopal

Dear sir/madam,

I am using vodafone sim as a postpaid customer, i wanted to change from post paid to prepaid due billing charges which vodafone putting on me double than what actual postpaid plan

Visited place: address: shop no.192, 27th cross road, jayanagar 3rd block, jayanagar, bengaluru, karnataka 56001
Phone:[protected]

So i wanted to move from postpaid to prepaid, for that they asked me aadhar card and photo copy, so i have given them e - aadhar and hard copy. They are not accepting that, they wanted the aadhar card sent by government by post.

They have one fake email saying that not to accept e adhar and e aadhar hard copy which they are saying they got from trai

I called their customer care for the same reason, they are saying they accept hard copy of e-aadhar

Please resolve these kind issues with these fake stores

Regards

Gabbar jadav

Today, on 30th december, 2017, suddenly i got message from vodafone that your wwe zone pack has been activated as requested by you. But irony is that i never requested for that pack and also they have deducted the money. So pathetic they are!
I am very disappointed with the vodafone services and would recommend others not to go for vodafone connection.

Since 8days poor network in my coverage area by vodafone india, i complained to customer care and vodafone office is well but still there is no reply from them and they not yet sort out my problem this seems how careless they were.
Whenever i used to on the data then network completely vanished and i cannot able to access data. And i recharged 500 rs for 3 months package, but now it seems waste of package.
Please sort it out as early as possible
Thank you.

Hi please can u deactivate this number of [protected] right away because my cell got lost today itself please deactivate my sim right away its very urgent i[censored] people would help me it would be thanks full for doing so immediately as soon as possible thanks my email is [protected]@gmail.com please send email as its done from u people please thanks alot

I have applied dnd by sending messages to 1909 for many phone numbers (More than 40) from which i am receiving messages related to sensex, stocks and trading.

But i am regretting now because for each of these phone numbers i had sent to 1909, i am getting a confirmation call from vodafone (Phone number: [protected] and [protected]) regarding dnd.

Stop calling!!