Vodafone India Complaints & Reviews

Hi team i am unable to send message to 1900 number to port my number.
I tried calling customer care only to be hung up twice after keeping me on hold for 5 minutes
The colleague on the other end of the phone was dumbstruck with my query
Only to tell me there is no supervisor available on the floor.

I was ok that's a good management.

Please help at the earliest

Regards,
Unhappy zoozoo

I have recharged my mobile 25 rs and received balance is 0.01 gst is 3.81 access fee rs 21.18. This is not done man for what purpose i have recharged my mobile and your deducting all talktime. Gst is ok i know but what about this stupid taxes in the name of access fee. If this is the thing that is gonna happen then why i m recharging my account and why am i staying on this so called vodafone network. This is urgent and i want my money back as talktime. I hope vodafone is one of the best telecom and will reply me as early as possible

Dear sir my vodafone number is [protected]. There was rs 439 in my prepaid account (That was returned by vodafone after conversion from postpaid to prepaid security depoist) which has been debited without my consent for using 100 mb data as per their record. As per my record, taken screenshot of voda mobile app, no data was used. They didn't intimate about tarrif and took my consent, when they stopped voice facilit on less balance, company should have intimated me about the tarrif then only they should deduct. Please help me

Name: nibir pradhan
Mob no: [protected]
Today on 10 december 10, 2017, there was a call from 121 giving an offer recharge for rs 448 for 84 days free unlimited calls+ 84 gb data. But after recharging it was not applicable for my number. I have been using this number for almost 12 years. I am very disappointed and want your company to reconsider it and solve this issues urgently.

A request for migration of [protected] from postpaid to prepaid was submitted to vodafone store situated at south ex, new delhi on[protected] at about 4:30 pm to their associate neha. Migration yet to take affect even after several followup since[protected].

What's the maximum time limit prescribed by trai to affect such migration? And if vodafone has not complied to time frame appropriate action should be taken against them.

Dear sir,
My mobile number: [protected]
Iam not satisfy with your internet network
Coverage n data packs... Hence, i thought to move to airtel... Then i have started
To send sms to 1900 for porting...
But, iam not able to send only for 1900... "message could not sent" is showing... Tried 100 time...
By speaking to customer care for solution... They keep giving non sense / irrilavent solutions: - br...

On[protected] i was visited at vodafone store on jail road, hari nagar, new delhi. To convert my prepaid number [protected], there a guy pradeep attended me & explained a plan of 499 & take it my request for the same. There i paid amount of rs250/- as security to pradeep, he told me that my number will be convereted to postpaid within 4 hrs.
Unfortunately my number was not converted till[protected] then i visited to same store on[protected] then they deny to convert my number or to refund my money.

Thanks
Ankit kapoor
[protected]

Sir mujeh apney number ki call details chaiye us par kise galat aadmi ka call aata hai jo humai dhumka ta hai or gandi gandi galiya deta hai jis se ghar mai bahut problems aati hai sir please help me or woh kehta hai ki koi bhi mera kuch nahi kar sakta sir ghar ka phone ladies loge recive karti hai jis se unko takleef hoti hai sir need me help please

I had postpaid no, but i delay to pay bill, due to financial problem. Finally i have a call from vodafone customer care for settlement of rs 800. I had given cheque to vodafone executive on 27/11/2017 with the sum of rs 800 cross cheque dateted 8/12/2017 cheque no g02342 i have receipt no 1969966, but i got again call from vodafone customer care on 8/12/2017 her name is disha shah contact no [protected] she is taking rubbishly with me and abusing me i request you to take action againt her due to missbrhaviour if you not taking action against her i will not pay bill amount.

Dear sir,
Vodafone provided me wrong bill and already i escalleted this issue so many tyms and company executive told me that they will take care about it. Also i have the call recording. Still nw no resolution. If within 24 hrs if i will not getting any resolution i will go to the consumer court. Let u clear 1 thing i m enrolling 16 numbers with this company. So its not a small issue.

We had corporate plan of airtel which we opted to port out and took the connection of vodafone and all papers were submitted along with port out request and all pending bills were paid of airtel as vodafone team asked. Vodafone had promised to hand over sim card 5 days prior which of porting out and all our phone were deactivated even before receiving the simcard and we were handicapped for entire day hence we need stern action to be taken against vodfone.

My reliance choice no [protected] is not working since 3rd november and even the portability in any other mobile company is not accepted. Even after a lot of writing i could come out of this problem. On suggestion from a retailer i tried to recharge my no through all companies and to my surprise my no is getting recharged undress vodafone which made me stunned. Is it hacking the no?? Or transfer of my no to some other person as i had paid a handsome amount for it. Please help

Dear sir,

Am ashok nanumala
Mobile no: [protected],
Net work: vodafone

I am requesting to port the other net work,
And i have many calls from vodafone care but am not agree so company was generating two times bill after talking with customer care, porting request code is va227989 dated on 27.1.2017. Please accept and release my vodafone network

I have got a message on my phone number [protected] from vodafone saying that, if you recharge with 401rsyou will get unlimited calls +1gb 3g/4gdata for 70 days even in "roaming" on 07/12/2017.
Since my sim belongs to kerala state and i am living in pune i have done the recharge but i am not getting the unlimited call service as it is mentioned in the message even in "roaming". Whenever i make calls they are deducting from my main balance. I have made calls multiple times to customer care they are telling some network issues & it will be solved soon, i have even called nodal office at kerala. Please resolve this as soon as possible.

Hi,
This is murugan my Vodafone postpaid Chennai sim need to deactivate urgently. Had lost sim number is [protected]. Pls help me out by deactivate this number. I tried A lot to deactivate from my side its not working. Pls help me out to deactivate this sim card. Hopefully u will take benefits by doing this. Thanking you.

A man frauded my mother claiming himself to be the sbi manager and performed an unthorised transaction of rs. 19990 from her account to mpesa wallet on 10-11-17 after 16:00 hrs, ist.
Inspite of mailing the customer support of vodafone for over 10 times, got no response from them.
Please, look this issue on priority.
Suggest, whom can we seek help from.

Hi,

I don't believe how Vodafone doing this kind of things, without sending any international SMS, they were charging for that. In my bill, it showing that I sent international SMS on this no (#[protected]. But I am confident that I didn't send any international SMS and I also crossed check my mobile also. In my mobile, i didn't find any SMS sent on that no.

On this issue, I discussed with Vodafone customer care, but they were saying there bill is correct. So finally I decided to discontinue the Vodafone service. For that, I already placed the request for discontinuing service.

I request Vodafone, please take this issue as seriously and resolve it asap if you want to make the customer happy.

Thanks
Shailesh Mali

Respected sir/madam,
90rs were deducted from our mobile without any information in the name wwe zone service. When i checked the messages inthe inbox i found rs90 were deducted. So i request you to help us by returning our money back. Please do it as fast as possible they are very precious to us
Thankyou sir/madam
Yours faithfully,
Manuganu.

Madam/sir,
I accepting the link available at my vodafone sim for the offer 30p per minute for 56 days by charging rs.32 and got 5 times debit and my balance in negative i. E. Dr. Rs.113/-. I contacted over phone with service centre from that date i. E. 01/11/2017 and ensured by them that your problem would be resolved shortly. But lastly i went to service centre at vashi which is situated near rly station vashi and my problem heard at counter no. A (My queue no.259) and told by them such type of problem would be sorted only by charging the excess amt. Of this negative balance. This loss would be beared by you. I ask simply that when i will recharge with excess amount than the facility of 30p per minute is provided me upto 5 times of 56 days i. E. 280 days. Then she replied in negative form. I again asked him this problem is due to your software lackness and this problem should be resolved at your end. If in future such type of debit amount may be raised and every time i will bear such loss again and again and also told her that this will better to us to switch in any other service provider. After hearing my thought she told me you are free to switch any other service provider. This problem will not sort out at our end.
We wish to continue with you but such type of services compel me to get any other better istitution.

Thanks & regards,
Yours faithfully

Rina sinha

I am using vodafone postpaid last 10 months they activate vas then called to customer care to deactivate vas and they no service in account .but amount will increasing and icalled every day same answer only repeat no step can be taken for that but bill amt will generated for this readon i can not paid bill they put illegal against me after manager called me they pay 1000 rs i pay that amout after they call pay 2674 rs i said why ipay this much amount they that for using mobie they cancel my mobile number [protected] but bill is generating pls take action for that