Vodafone India Complaints & Reviews

I had 2 postpaid sim cards from vodafone one and half year ago.
But i didn't use any of them as they were missing.
I was getting calls for payment from vodafone on my alternate no every day.
I paid for 60% of payment as vodafone customer care promised me both sim cards will get deactivated.
They broke their promise and i sent complaint email to vodafone.
They deactivated the sim cards now, but i'm still getting emails for outstanding extra payment from vodafdone india.

Vodafone india is misusing its trai issued licence to operate mobile telephony in india,

It does not provide 4g voice service [all voice servivce is only 3g)
It negligently replaced sim cards with defective sim card resulting in service outage
It consistently refuses to address service issues and yet expeccts payment
It consistently claims there are bad signal patches in mumbaii city whereas they simply dont invest enough so service qualoity is poor
It consiistently blamed my iphone 7 handset since feb'17 and i replaced it with an iphone8 in oct17 the results remain the same
They disconnected my service where m y credit limit is 1.5 lakhs and os was merely 11k [that to because of lack of service] and they had assured me of no disconnection. Yet they doisconnecgted and refused to reconnect without full payment.
I have made fuull payment now and shown them proof but trai needs to examine why such a companhy should have a license to operate in india

I was told by vodafone customer care to recharge my vodafone number [protected] for rs 398/- to get the plan o[censored]nlimited calling for 84 days. After confirmation from customer care, i did the recharge but i got the talktime of rs 340 something instead of the said plan. After contacting customer care, they are saying the offer was not available on your number. Even after following up on this issue, they are not accepting that it was their customer care executive's fault of informing the wrong offer to me if it was not available.

My email was wrongly associated with a vodafone customer. So i receive regular communication that vodafone send to its customer including monthly bills. This reveals entire customer activity to me. I notified about this to vodafone through call, email, etc., (Not once but 8 times). Still i continuously receive mails from them and no action taken against the complaint.

I guess vodafone is more interested to retain its customers for money and dont care about customer privacy. Couple of mails from vodafone had a number it to call for any issues. When talking to them i found, they really dont care about customers privacy. When i said i am getting such mails, they just said we will check and update, but didnt ask any details like my email id, associated customer details (Acct number / mobile number). Without any information, how are they going to solve the issue??? I called again to provide information, but the rejected my calls. I tried to 3 different numbers everyone answered the first or second time, from then all were avoiding my calls.

Not to forgot 4 others, who requested all the information and assured to remove my email id from the account, but that also never happened (And this confirmation was provided in august, 2017... I guess 3 months is not enough to remove an email)

This shows how good they care for their customers and to protect their personal information. Shame on them!!!

I had bought a new samsung tab a and a vodafone 4g sim from croma which was inserted to the tab by croma itself on 11.10.2017

Since then, i have been receving calls on this new phone as well as my regular phone, also vodafone, and all my requests to have the sim replaced by vodafone has been in vain and an exercise in frustration.

My own investigation reveals that vodafone has played a fraud by issuing an old recycled sim which has caused very serious problems for me and though we have been customers of vodafone since their very inception in india, they are least bothered as their approach is very unprofessional and totally lackadaisical.

Based on this bitter experience, i would like to forewarn potential individual customers not to be carried away by vodafone's hype and advertisements.

I ported my postpaid connection from airtel to vodafone a few months back and gave my 2nd airtel prepaid no. As the alternate mobile no. For vodafone's records.
I have been using the airtel prepaid no. For the last 4-5 years and did not face any issue until before porting to vodafone.
Due to some mismatch in vodafone's records, their 'customer service' (Which is more of customer harassment) keeps calling me on the alternate airtel prepaid no. Every 10 minutes. The call is either blank or they constantly ask for some mr. Kuldeep, who i have no connection with.
Despite informing them about this issue, no resolution has been provided. They cut the call on your face if you request them to correct their records. Further instead of amending their records the only resolution eventually provided was to get in touch with airtel customer care and register for dnd. I cannot do that as i require the non-dnd no. For professional reasons, however their useless customer service fails to understand the issue.
The amount of time wasted and other important calls blocked due to their constant calling is unimaginable and has been mentally disturbing.

Please disconnect my no.[protected] as it is not being used for months together. Service also poor. On misplace of sim, new sim was got reissued, which is not working for last so many months despite complaint. On being contacted again again at vodafone centre at mall road, ludhiana problem could not be sold.
I[censored] want to connect me then call [protected] n [protected]

I have been loosing my prepaid balance steadily of over 100 rupees even though i have not availed and internet or other cali value added services

Uniquely my prepaid phone balance is getting deducted every 30 seconds for using wifi sevices from airtel (Broadband wifi or other wifis)
I got on a call with your customer care division at midnight 11:50pm to enquiry about this and after a 17 minute wait time i got to speak to an executive who absolutely had no clue about anything (Mr aditya), nor did he connect me to a technically sound person even on request and on constant request he just put me on a busy tone.
We are not # here to call up customer care at midnight and be on hold for 30 minutes.

Right now i have lost enogh balance and went through the horror of speaking to your customer care

I hope you guys would take some corrective action and stop this unasked deductions and revert the shiponed amount back to my account.

Trust me this type of burglary will not go down quietly with anyone

From last month my vodafone [protected] number was blocked for SMS.I asked to customer care they said that i need to register with TRAI.Actually I did not do any kind of marketing .Every i will send messages to my friends and relatives only.Without my knowledge they blocked.How to un block?my number is [protected]

I visited vodafone store, sarabha nagar, ludhiana today for linking aadhaar with mobile no. The person there told me that it is company policy to change your existing no. From prepaid to postpaid temporarily for linking aadhaar to mobile no. Also, there would be minimum ₹200 monthly rental which i have to bear irrespective of my usage. I own an airtel no. Also, in which i got the aadhaar linked today & there was no such condition in that. If vodafone has such condition (S), then please give me that in writing so that i can decide whether to port all 7 vodafone numbers in my family.

I am using vodafone number [protected] since very long time and recently around 14th oct, i took rs.195 plan with unlimited call and 1gb data for 28 days. But till date the internet connection is very very slow even google search page is taking long to open. I am stating same area since the time i took this number and earlier i was in postpaid plan and there was no such issue with internet speed.

I put the complain through email and call as well on 18th but till data no one called or responded to look to resolve the solution. They said some one will reach before 26th oct. I am waiting for same now:). And my half of the validity date will pass by then.
And another stuff : i have been charged for a customer care call (Starts with 1800 — ) and they said it's not free to call this number (I think this 3rd category as for vodafone other than mobile and landline which are free in above plan, whereas i have airtel network provider to with similar plan and they did not charged for this kind of number.

Waiting for response!

Regards,
Rajiv

Dear team
I am a subscriber (Corporate) of your company using the no. [protected].
As per the guidelines from my bank i would like to change to the new plan approved for my bank i. E. Plan name-red4businessunlimited349 with plan code-soc-cd-2518855, 25412365, 25413505, 25411435.
Kindly look into the matter and do the needful from today itself as 20th is the billing cycle.
For any further communication pl. Call me as i am unable to reach you.

Hi,

My vodafone cug postpaid no. [protected], [protected] which is registered by name of mr. Vrujlal khimji chauhan.
These both no are inactived since last 6 month. I paid the last bill amount at the vodafone store bhuj, still every month i got mail for due amount of bill.
Please recheck your bill statement and stop to mailing me. Let me know by further reply....

I have been using vodafone since 9 years or more than that. But the response i get is terrible. I have visited customer care many times regarding the bill and the plan but vodafone never solved it.
I again got an overcharged bill and my plan has not been updated. So i stopped using vodafone and got another number from different network.

I stopped taking calls but now vodafone is harassing my father everyday. I can pay the bill but not the amount which vodafone sent me. And if vodafone would not stop harassing my father by calling him everyday. I will take this further and sue the company.

I m taking new sim from om enterprises at bhayander east on 25.9.17. Mr. Ayush gupta, mo.[protected] who is handling that distributorship or egency and ashwin, mo. [protected]. Who is tiedup with vodafone.25.9.17 to till date my sim is not activate. Both are give me only fake date from last 1month, not pick up my call. I also give 699/- to his executive.

Namaste, sir i can not send any sms and can not received any sms on my [protected] number. I make many calls to vodafone custemer care but can not get any fruit so plz help me. I have to do lot of work whith this sim, i can not get otp from bank and i cannot make any payment that is the biggest problam so plz resolve thisoterwise i will leave your company

Dear sir. I wamt to camplain against vodafone india company a sim service providers company. I was working in firm name sahdev kumar contractor, hisar. I leave that job and our firm provide me a no. [protected]. After leaving job i decided to take this no. To my personal id. From our firm id. And wanted to change postpaid connection to prepaid. I visited 4 time at vodafone help store near dabra chowk in last 2 month. I submitted all the nessarcry documnet. I submitted arriers bills. But still my no. Not port. Please help me

In my home address Vodafone voice and data service is very poor. i complaint to the company three times. The field officer of the company was came and found the problem but till today the problem is not solve. please look this matter on urgent basis.

I have applied for conversion of prepaid no of my posted no [protected] on dtd 06.10.2017. For the same i have visted 3 times to vodafone store hanumangarh junction but still my postpaid no is not convert into prepaid no. All documents with kyc submitted to vodafone store hanumangarh.
Please convert this postpaid no to prepaid no as early as possible.

Thanks & regards
Rajender singh

Hello,
I had vodafone corporate sim card for mobile project related work. When my project closed i raised request to corporate assist to deactivate my sim. They sent me email regarding sim deactivation after i paid all amount of last month mid august-17
I am getting emails for payment of previously paid bills ex, june, july august.
I wrote 6-7 mail to them to look this misunderstandings but they always send regret email and promising that you will not get these kind of mail from next month but still it happens repetitively.

Thanks,
Nilesh navgrahe