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Vodafone India Complaints & Reviews

1.8
Updated: Apr 2, 2026
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Vodafone India reviews & complaints page 437

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S
Shreyas Karthik
Oct 3, 2017
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insufficient information about the plan

Address: Bangalore, Karnataka, 560079

My phone number is [protected]. I have been using this number in india under vodafone for more than 20 months. It was a postpaid sim.
Now i have moved to germany for two years. When i went to vodafone store in basaveshwarnagar, bangalore, karnataka, india. I enquired them whether there is any plan where we can get vodafone network in germany. They told that blaze 550 plan will work. It's one time investment of 550 rupees. For 24 months,...
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Sunavath
from Hubli, Karnataka
Oct 3, 2017
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Address: 500009

Network unavailable in my home i am getting completely network switched off its very disgusting to use number
Oct 03, 2017
Updated by Sunavath
Network unavailable in my home
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    jai_sharma
    from New Delhi, Delhi
    Oct 3, 2017
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    Address: New Delhi, Delhi, 110058

    I recharged for rs 5751 to get international roaming pack of 28 days instead of that i had got balance of 4716 which is of no use as for every incoming call rs70 for 1 sec and outgoing its rs110. I have been facing this issue for last 3 days and spent around rs1050 to talk to customer care executive through international number because they are not taking customer support call on their number.

    I want complete reimbursement for the calls from customer support and to customer support.

    I am being harassed mentally, emotionally and financially i am unable to get in touch with my family for last 3-4 days.

    I will take action against you on social media and will share with people what i am suffering from.

    My phone number +91-[protected]
    Vodafone India customer support has been notified about the posted complaint.
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      Pratul Deka
      from Hyderabad, Telangana
      Oct 3, 2017
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      I have recharged rs 347 on 29/09/2017 through internate banking but from my account no rs 347 was debited two times. I have received only 56 gb for 56 days, but other 347 deducted from my account is not recharged. So please return the amount in my account so that i am able to recharged in next month. Other wise i will be looser of rs 347.00. So do the needful
      Vodafone India customer support has been notified about the posted complaint.
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        Deepak Kachhawaha
        from Muzaffarpur, Bihar
        Oct 3, 2017
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        non issue of complaint no by cust care

        Address: Jodhpur, Rajasthan, 342001

        Sir i would like under your consideration my issue of being charged rupees 1260 on account of vip calls at an number newer being dialed by me the number is 571717 for the same i contacted customer care [protected] but was surprised by attitude of team manager at vodafone cust care satyendra tomar after a long discussion he said hes giving me complaint no but then declined towards the same when asked about senior contacts he refused it seemed...
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        Lolarakh
        from Kolkata, West Bengal
        Oct 3, 2017
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        Address: Kolkata, West Bengal, 711101

        I have been charged extra amount twice for wrong billing and after complaining they are saying that you have used these services and you have been charges for it, in the 1st issue i ignored it and paid the amount but they have repeated it again, they say i have been charged for roaming whereas i haven;t went outside
        My place since past 1 month, they have also said that i have send international messages but i haven't send any still they are not listening to my complain and pushing all charges on me and forcing me to pay that charges.
        These company thinks that who's going to check the bills even if they charge extra also they have thought that common man cannot reach till them as they have huge networks but please remember your company is in the top position only because of common peoples, keep this in your mind vodafone...
        Vodafone India customer support has been notified about the posted complaint.
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          Betty Jebakumar
          from Mumbai, Maharashtra
          Oct 3, 2017
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          I stay in shiv om tower, chandivali, mumbai.in our flat/building there is very less range, because of which the call gets drop frequently and half of the time, we could even hear properly what the other person is trying to speak. Please set up new tower near our area, so that people residing in our building may use vodafone network with ease. Being in metro city like mumbai and having very low network for years is very tiring and irritating, so please expedite this matter and try to get some us really good network.
          Vodafone India customer support has been notified about the posted complaint.
          Still no response from Vodafone :(
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            A
            AparnaaKalbag
            from Coimbatore, Tamil Nadu
            Oct 3, 2017
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            Address: Mumbai City, Maharashtra, 400014

            I was lied by vodafone staff that i would be getting 20gb data for the first 6 months and 10gb data lifetime. However after signing up i find that im getting only 15gb data. After following up with them continously on this matter, i have now been informed that i cannot get 20gb data on my plan. This after following up with them continously. So now im stuck with them for 3 months. I have been properly lied to at all levels including the vodafone verification cell. I was so happy with the plan that i got both mine n my father's number shifted to vodafone only to find out that i was completely fooled!
            Vodafone India customer support has been notified about the posted complaint.
            Please review my complaint and solutions
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              S
              sid64321
              from Delhi, Delhi
              Oct 3, 2017
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              Resolved

              Address: Lucknow, Uttar Pradesh

              I am siddharth from lucknow, up and i have used two vodafone numbers, [protected] & [protected], for two years almost. I mailed in july 2017 to close both these numbers and made excess payment in [protected] against the bills. I received the final bills in august of 1003/- in [protected] and extra payment of 2172/- in [protected] exclusive of security deposit of rs 500/-. I have attached the images of bills and other details.

              Till date i have sent several reminder mails and several telephonic conversations regarding the deactivation of both these numbers with bill of [protected] to be cleared from the excess payment in the other number. However, till date in october, i am receiving monthly bills and they are putting late payment charges each month. They have not yet closed the number. This month for september bill, they have sent me bill charging 1503/- for [protected] and they have charged 118/- on [protected] by activating the number for two days in september without telling me.

              I have attached july bills, sept bills, emails, for your verification. Kindly do justice and ask them to close the numbers and give me noc without charging any penalty for late payment as i had made all payments in advance and the delay has been entirely from their end even after several mail reminders and telephonic conversations.
              Oct 13, 2017
              Complaint marked as Resolved 
              they have not resolved it at all. They have instead sent me legal notice to make payment. the delay and fault is entirely from their side, yet they force me to bear all penalty charges.
              Vodafone India customer support has been notified about the posted complaint.
              Oct 12, 2017
              Updated by sid64321
              please find attached the mail i received today regarding refund amount. as you can see, they are paying Rs 382.08/- after deducting 117.9/- for some dues from Rs 500/- security deposit. This is very much unfair as i have made no use of the number at all since my last payment of excess amount of Rs 2172/-. if there were any dues, it would have cleared at that point of time.

              Also, i would like to mention that they are not refunding the excess amount of 2172/-. nor are they adjusting it with the other number. As per provided bill at the time of payment and bill generation for july, the vodafone company had Rs. 2672/- total of my money extra in [protected] and i had to pay 1003/- for [protected]. It is clear that they should refund me 1669/- without any deductions. I have made absolutely no use of either number since the night of July 31. All delay has been from Vodafone's side in adjusting my bills since then even after continuous mails and several phone calls. Therefore, there should be absolutely no charges levied on me at all.

              Kindly ask them to refund my 1669/- complete without any deductions.

              Oct 13, 2017
              Updated by sid64321
              Today i have received a legal notice from their side forcing me to pay 1504/- for [protected]. This is an incorrect action to take. They have excess money. yet they demand more instead of adjusting me. If i make this payment, then vodafone should payment back the entire excess amount they have for [protected], i.e., Rs 2672/-. Please resolve this matter as soon as possible. I do not want to be harassed any more by them for making payment when they already have all the extra money.

              Oct 26, 2017
              Updated by sid64321
              Till date, no refund has been made against my complaint. I am heavily disappointed to see that Vodafone is not acting even after the consumer complaint i have filed here.
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                S
                sachin54321
                from Bengaluru, Karnataka
                Oct 2, 2017
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                Address: Pilibhit, Uttar Pradesh, 262201

                Hi,
                On behalf of my village-benipur, post - barera, bisalpur dist-pilibhit, (Up) i am trying to make complaint regarding very poor network coverage in my village. There is one tower approx 4 km away from my village. But we villagers unable to get proper network. Even from last one month in phone coming like emergency services. We are unable to make a single call.

                Please help us.

                Thanks
                Sachin kumar
                Vodafone India customer support has been notified about the posted complaint.
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                  bharat09850
                  from Mumbai, Maharashtra
                  Oct 2, 2017
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                  Address: 382415/30

                  We are 75 or more vodafone mobile holder at bakrol-bujrang nr. Kujad ahmedabad indore highway... And we have mobile network problem at my location i have many complain by phone, social network and email but no response from vodafone... Due to network problem all incoming and outgoing call drops problem... Temporary we are using jio but we want vodafone so please resolve network issue as early as possible... Hope quick response...
                  Vodafone India customer support has been notified about the posted complaint.
                  My vodafone number is [protected] in this number am recharge bonus card 348 unlimited calls and 1GB data for 28 days but after one weak this offer is not working now am paying 50ps per second, 3times i noticed this issue vodafone customer care but issue still not resolved
                  Priya from vodafone she is an vodafone executive from mumbai shse did not responding my calls about my postpaid connection [protected] she is cutting the calls and vodafone zone mumbai circle ceo is also not responding please filed a compliant other wise i wil filed a fraud case agianst this compalint

                  please contact me on [protected]
                  As i am sending messegaes on any number i am unable to send messeges to them.As its showing messege can't be sent.
                  There is no network of vodafone at my home(indoor).Already informed to vodafone customer care about this.They given me reply at 19 April 17 that within 3 months we will resolve your network problem.
                  Still there is no improvement.
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                    A
                    Altrin
                    from Coimbatore, Tamil Nadu
                    Oct 2, 2017
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                    Address: 627452

                    My vodafone number :[protected] outgoing message has blocked for sending an sms. I gave a complaint in customer care they said i have to register in trai as a telemarketer but iam not a telemarketer i usually send an sms only to my well known friends. So please help me to solve this problem. Vodafone customer care not responseful for this issue so i made a complaint
                    Vodafone India customer support has been notified about the posted complaint.
                    Already I'll informed For Deactivate my account. Previous bills are fully settled. but today i receive a Last month bill via Email.
                    I cant Use vodafone sime for last 3 months.
                    I'm unable to send messages from my mobile.kindly resolve the issue.
                    Dear Concern
                    I Azmat Hussain consumer of vodafone wants to lodge a complaint against vodafone services,
                    1) 0 Network
                    2) Not full fill promise
                    Dear Sir/Madam,

                    I have a connection of vodafone as no-[protected], i want to
                    request you to please disconnect the above said no.
                    Please kindly close and disconnect my vodofone mobile no : [protected] asap.

                    Please do the needful and oblige.

                    Thanking you, yours faithfully,
                    Dinesh G
                    Dear sir/mam,
                    i am requesting u to plz disconnect my postpaid service as soon as possible.
                    [protected] its my no
                    plz take care of my complaints as soon as possible

                    Thanks & Regards,
                    Dinesh.G
                    Sir my balance was rs2200 before 22 Sep 2017 I checked balance on 24 Sep 2017 it was rs 938, I shocked how u deduct rs1200 without any reason
                    Therefore it is requested to kindly sort out my problem otherwise I would complain at consumer form
                    Dear Sir /medam
                    Call Daitel In Vodaphone No [protected]
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                      A
                      Anusck
                      from Bengaluru, Karnataka
                      Oct 2, 2017
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                      Address: 679321

                      Sir respectfully
                      I want to live in under a privacy concer in our society, something went wrong against it day by day, one phone number disturbing me a lot in this matter i start to write you, this number"[protected]" disturbs me a lot. A lot of missed calls, unresponsive repley calls and sms also come from this number, so i want to know about this number owners details fully, i think, the owner name is sruthy, when i see to use to find true caller app to find just info, but thats not full filled, so please give me the complete details of the sim owner to me i begging you sir please...
                      Thank you...
                      Vodafone India customer support has been notified about the posted complaint.
                      Oct 02, 2017
                      Updated by Anusck
                      Please give me the complete detailed information about this number, [protected]
                      I wanted a net pack so I dialed 121 and selected a package and now the package is not activated...Vodafone is stealing my money. I either want a refund or the net pack to be activatedðŸ˜
                      Dear Sir,

                      Pl give me the call details for my mobile no [protected] on my mail id suresh6567.[protected]@gmail.com
                      From 01/09/2017 to till date immediately.

                      With Regards,
                      Suresh D Patil
                      [protected]

                      A
                      A
                      A
                      A
                      Vodafone number call details [protected] REQUEST NUMBER 1307947
                      mobile number details email id [protected]@gmail.com
                      Hello vodafone India! My vodafone no. Was switched off from at least 20-30 days or even more (may be) and today when i switched on my phone and tried to make a call with my sim, it said "your sim is temporarily out of service".
                      Can you help me out??
                      My no. with problem is [protected]

                      THANK YOU
                      Hey sir/medam Ji mera name Sandeep singh hai. Men rajpura punjab 140401.. Se hun. Mera phone Redmi 4 hai. Or Vodafone 4g ki speed mere phone men proper work ni Kar rahi plz ise tomorrow take solve kiya Jae. I request you Vodafone team.. Mob no-[protected].
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                        S
                        shahper.ali
                        Oct 5, 2017
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                        Address: New Delhi, Delhi

                        TO
                        VODAFONE COMPANY

                        I am using 10 yearsVodafone postpaid 2 number [protected] is international roaming
                        and 2nd [protected] is use in India but international number is not working time to time...and bill is very high monthly.so i am to think about PORT all number:
                        Oct 05, 2017
                        Updated by shahper.ali
                        plz plz plz plz my number is not working
                        i am very lose of official work...active my number
                        Oct 06, 2017
                        Updated by shahper.ali
                        my number is not working how to paid vodafone bill plz active my number, , , ,
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                          shilpi027
                          from Ahmedabad, Gujarat
                          Oct 1, 2017
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                          I upgraded my sim to 4g at my home town mathura up. I was told it will get activated within a week. I called the person name pn singh - [protected]. He said number will be active. It's been a month. My documents are still pending and number inactive. What a hell vodafone is harrasment customers by giving defective sim cards. I am away from home because of work. Cannot call my old parents, cannot do bank work as my number is registered with bank. But ship. I regret for being a guy customer for 8 years postpaid.
                          Vodafone India customer support has been notified about the posted complaint.
                          Sep 27, 2017
                          Narayana Brahma Mohan's response
                          There is no signals
                          There is no signal for [protected]
                          Dear sir/Madam,
                          your vodafone network is too poor at vadgaon bk i had try to share my problem with your customer care but they did not help me . your network too much good last four month ago but now it is so poor iam westing my mony and time.
                          plz help me otherwise refund my money.

                          Regards,
                          Akshay Sakat
                          I need to change my postpaid number to prepaid
                          Very difficulty in hearing on call as voice is interrupted and unclear..plus no 3g network properly working at my home.i am using vodafone for more than 10 yrs and problem is same as before no improvement is seen. Plan to change to other company finally. less than half signal strength is caught by mobile.kindly urgently do needful.
                          I have lost my sim plz block it with phone no : [protected]...
                          I have recently upgraded my 3g sim to 4g and facing issue of sms sending.
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                            malabhandari
                            from Phagwara, Punjab
                            Oct 1, 2017
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                            Address: Chandigarh, Punjab, 160019

                            My phn is [protected]. my no is creating problem to those who calls me. My voda number is connected with another number, when some is calling to me..which creates a huge problem to me With this connection. So its requested to you look into this problem and take necessary steps to solve this problem
                            regards and thanks
                            Mala bhandari
                            [protected]
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                              kroonaal
                              from surat, Gujarat
                              Oct 1, 2017
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                              Address: Surat, Gujarat, 395007

                              I have already discussed with your network issue with your technical team more than two times and your company is not able to solve issue and the same was confirmed by your executives.
                              I have choose option of portability and already apply for this but you guys are not initiating porting process asap its been more than 7 days i m still struggling with bad network.
                              Vodafone India customer support has been notified about the posted complaint.
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                                sreekanth K
                                from Visakhapatnam, Andhra Pradesh
                                Oct 1, 2017
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                                Address: Chennai, Tamil Nadu, 600096

                                Iam unable to send messages from my vodafone sim from many days. I recently called customer care and they told me that they blocked sms from my sim for bulk sending. I have never used my sim for commercial messages. I have sent only to my friends and family. They asked me to register in trai website and i registered. Still, iam unable to send messages. Please give me proper procedure to activate my outgoing messages again.
                                Vodafone India customer support has been notified about the posted complaint.
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                                  mayank_sh
                                  from Delhi, Delhi
                                  Oct 1, 2017
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                                  Address: New Delhi, Delhi

                                  I m shocked to see that i had gone abroad 18 months back after paying all dues n closing my previous visa number [protected] at south extn delhi voda center in march 2016. I kept two numbers [protected] n [protected] alive so that wen i come to india for 7-10 days every six months i may use them. I m regularly paying for these numbers. But wen i came to india this time on sept 25 shockingly voda closed my number claiming i had not paid dues of [protected]. Also visa heavily overcharged me approx rs 800 pm for several months on [protected] despite the number not being used. Despite my requests to start my numbers voda is refusing n asking me to produce receipts of 18 months old final closing of old number. I have decided that never again in life i will have a visa number. If my numbers are not started in 24 hours without problem i will surrender them n make sure that no one in my office keeps a voda number. Can't write much but i m shocked at such an unethical unprofessional n cheating behaviour o[censored]r company. I m sure u will still find a reason to deny me my rights as consumer n i have no time to reach u a lesson by taking u to a court. Trust me u try this in us n see wat happens to u. Thank u for all the trouble u have to an 8 year consume. Incidentally i have already ported all my family numbers to airtel n i will surely take another number if my problem is not resolved in 24 hours.
                                  Vodafone India customer support has been notified about the posted complaint.
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                                    சக்ர வர்த்தி
                                    from Chennai, Tamil Nadu
                                    Oct 1, 2017
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                                    My vodafone [protected]number was blocked for SMS.I asked to customer care they said that i need to register with TRAI.Actually I did not do any kind of marketing .Every i will send messages to my friends and relatives only.Without my knowledge they blocked.How to un block?
                                    Vodafone India customer support has been notified about the posted complaint.
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