Vodafone India Complaints & Reviews

My vodafone sim was damaged and i had applied for another sim and they gave it to me another sim. But this sim is not working so i contacted customer care and discuss my problem. They said there no problem with sim and remove the sim and re insert it. I did what they said and my problem isn't solved. This was my urgent sim and i contacted them many times and that # have no idea about the issue. One # said to me that my documents are not submitted and another said that everything is ok. Now i again try to contact them in another phone but they won't allow me to connect the customer care service. Why the f...#k is that vodafone still didn't solve my problem and even they are not ready to attend my call. How should i solve my problem. Why vodafone always irritating their customer.

Hello sir/ma'm,

I am writing this mail in regards to my phone # [protected].

I have mailed several mail to vodafone from 10th of august 2017 to 31st august 2017 several times that i got cheated and looted by misleading sale of plan as mentioned below but till date they have neither approached through calling me neither changed my plan as mentioned or converted in to prepaid from post paid or else porting done to my earlier subscriber reliance. But till date it has not been done know i will not pay bill and request to file the complain against with compensation of 20cr for mental agony and harassment against vodafone

Now the playing mail - mail is enough, just let me know by reading all trailing mail that you are u able to provide the plan 299 with unlimited call/sms and 90 gb data per month as per your executive have convicted me to port my mobile from prepaid to post paid or else it is last request to you to transfer my mobile to prepaid as i am also not using your no for calls and surfing till i get solution... If it will not done by today eod i will file consumer complain online against vodafone in trai & consumer forum.

Great you all are playing with the lawyer, that what will happen to others, you never take effort to call customer from your end by seeing so many mail continuously for one subject only sending reply stereo type by copy and paste. Pls come up and give me solution or ready to face music of court. If i will enter the matter in court than i will go for compensation of mental agony and harassment to the customer by giving false promise of offer and misleading plan offer. Money will not matter for me i will go every court where i think it is required i will release in press and media my all emails from the time of activation till date, so for your and my better prospectus do some solution either give the promised plan or else convert my mobile in prepaid or else directly port to my earlier subscriber or else i am too much frustrated i will take hard steps and be ready to face media and court as i will not pay single penny till i get resolved and if i get 499 /- bill than i will demand for compensation of mental agony and harassment.

Pls accept my complain online and register my case under consumer forum and kindly provide me compensation of 2 cr with change in plan as mentioned earlier of 299/- unlimited call/sms and 90 gb data per month.

Regards

Adv. Niraj pandey

[protected]

Hi, i was holding a bsnl sim since i was travelling to uk i wanted to get roaming since it was expensive with bsnl have ported the number to vodafone. This phone number is registered everywhere with my name and i am dependent on this phone number for all my financial transaction since i receive otp to this number. I have been told only to recharge the number regularly but never have been informed to receive or make call to keep the number active since its a life time free sim. They have deactivated the number without informing me even though there was regular otp generated to this number. Right now i am in uk and cant personally visit the store in india. I have sent an email to vodafone service and they have asked me to provide documents to the vodafone store and give an noc letter to provide the same sim to my friend. The email interaction number is [protected] by executive swathi.
When we approached the store executives they say they follow different process and if we need a sim with same number have to contact swathi on the same. After sending regular mails i have received a email from divya nancy with reference number [protected] saying they dont have the number itself and asked to contact bsnl.

First of all the vodafone executive have not been trained properly on the product. They don't give the proper information to the customers.
Secondly they have deactivated my sim without informing me. They should understand that i am out side india they should have atleat an courtesy to inform the customer over email or sms.
Thirdly even after following as per there process to get the new sim they are not responding and helping us.
All my transaction is on hold coz i could not get otp generated. I have to make loan payments which are on hold because of this. My number is deactivated on 14th august and still i don't have proper info if i get the number on not. Wherein they said they can provide me the postpaid number. All these interaction happend with email and i have the reference number for this. This is an very irresponsible and careless behavior of vodafone which gets its customers into deep trouble.

I am residing in uk and i need a resolution asap coz i need to do money transaction urgently.

Hello,

I'm using vodafone 4g sim with redmi note 4 mobile. But i can't use 4g services on my mobile. I called vodafone customer care services many times but issue is not yet resolved...
Could you take actions on redmi note 4to get issue resolved.
Note:- lot of vodafone users are facing same issue who ever using redmi note 4 mobiles.

Thanks,
Venkat.

Dear sir,
I have applied for porting my number from vodafone mumbai circle to vodafone andhra pradesh. But for the last 3 months nothing was happening.
They took a security deposit of rs. 750 which nor are they calling and following up with me regarding my porting.

I have again generated a unique porting code: vm276466 which is valid till 15th sept.

My request to vodafone directors is either port my number as per my request or refund my money. I have already personal trips to the vodafone store many times, and i can no more visit the store. Nor am i willing to talk to them which is at main road, kakinada, andhra pradesh.
I have, in this regard, talked to your personnel at the store mr. Ali khan, mr. Prashant, and ms. Prasanna.

Hope you will not treat my 750 rupees as a donation to your organization.
Regards.

Hello sir/ madam
This is to inform you that my vodafone number [protected] with the name of shail gupta is not working from 28th august till today 1st september 2017. The phone is not showing any network and it is totally dead since so many days. We have been calling the customer care number, but that is also out of reach. Since we have got no response, so i would request you to kindly see into this matter and resolve this issue as soon as possible. As the phone is not working since so many days so i will not pay the bill amount for the days it was not working. So kindly resolve this issue and make my phone work asap. Your help and assistance will be appreciated.
Thanks
Shail gupta

Dear sir

Due to change of location, i need to change my address and mail id immediately which is not able to do thru online. Hence request you to kindly do the needful immediately so as to get the bills on time.
Soumitra basak
Flat - 1b, ac 120 shreyas apartment
Siddhartha nagar, kestopur
Kolkata - 700102
M - [protected]
E-mail - soumitra. [protected]@shapoorji.com

Dear sir my friend number missing.. My call list tell me sir. Date 01jan2014 to 01july 2017.. Pls give me... Call list... My number [protected]. My marriage. Old send me.. I can idea 999 first and end 999... Pls one change... Pls agree me. My friend number missing.. I go to vodafone store... No one help me... Pls help me... I b. The [protected]@gmail.com.. [protected]@gmail.com... My email

I never asked for this pack but 90 rs were deducted from my prepaid sim. Please try to undo this error. I just bought this sim aa month ago and this is not the first time this happened. Earlier it had enrolled into some other pack. I bought vodafone cause i thought they provided quality but this is just plain harassment. Please also make sure such mistake doesn't happen again.

Very good evening to you. This is sudip hati. I had one vodaphone postpaid number which was deactivated from your side not from my end. You have deactivated my number before my due date. I am not happy with your service, i had to face too many problems due to your deactivation, like bank otp, important calls etc...

2nd thing i was not delhi and i am have not received any call from your side. Have you sent me any email regarding this payment?

You have deactivated my number, i had to face inconvince for you guys now are you threading me?

Everything is ok.... Thank you for service and your good response and your cooperation.

Now i want request to provide some discount as i am jobless. My due amount is 3005 as per you, i am not in delhi now. Kindly provide me settlement price.

Vodafone contact no.
[protected]

I have a postpaid vodafone postpaid connection [protected],

I am in sweden and before coming here i have contacted your vodafone ministore in mukerian and your vodafone store in gurgaon also to make sure that i can use this number in sweden becoz i have this number registered in bank and aadhaar card

They told me to activate international roaming and a minimum rental plan was also activated

But from last 2-4 i was not getting any signals over here and today i contacted your live chat customer care and i was surprised to know that my number has been suspended due to physical verification process...
Now my question is that how can my number be suspended without any prior notification?
And i am using this number since feb 2015 and got it ported to punjab circle in july 2017, if physical verification is pending then it was your duty not mine to do this on time

And when i was contacting your customer care and vodafone stores in india no one told that this number is having some documentation pending

Now you tell me how in the world i pay my bills without otps and how would i do my withdrawls from epf department without verifying my aadhaar otp details
And who will pay the penalties for delay in payments

Need you positive response on this matter asap and i need my number activated again
I am not getting response from vodafonecare. [protected]@vodafone.com as well as your twitter handle https://twitter.com/VodafoneIN

Respected sir/mam
I use vodafone sim but no network coverage. No range for making calls and no clear sound here by others incoming calls due to network coverage.
Most important for internet connection no 3g/4g network in our area. To slow speed of internet.

We have space for vadafone network tower installation.in our area so many vodafone connection. They are porting into idea due to network problem of vodafone

I am in vienna (Austria), i traveled with vodafone sim after activating international roaming. Initial days it works fine then from 27 th july no network.

Manually search networks but they all shows forbidden so not connecting to networks.

I am running now without network since 1 month. Facing lot of troubles due to not receiving otps, messages notification, etc...

I have raised complaints on chat (Worst support on chat) several time. I don't knew without contacting all cases were closed saying i am not reachable. No mail communication nothing.

Daily i chat for 1 hr with support people asking reason of closing the case and status of new case. But such a waste time i cant expain. I got irritate most of time.
Solution could be simple but vodafone is not able to provide service if we are outside india.

I have contacted vodafone care 3 times and mailed their nodal office many times regarding my issue. I am not able to properly use internet and make/recieve calls many times even with proper network. I have changed the sim and phone buy still the problem persists. I have raised a many complaints since 16th august buy every support agent is trying to slip away and none of them followed up. There are instances where they are faking that they have spoken to me. I am not able to use the service as i am facing such issues most of the time and there is no proper support from vodafone. My vodafone number is [protected]. As there is no proper service to that number, please contact me on [protected]

My name is prince (Ph.[protected]). Today i recharged 21 rs (Super internet pack unlimited for 1 hour) and it got activated at 1.59pm and it expired at 2.34pm according to pakage it should be expired at 2.58pm (20 nearly 20 minutes before its validity) and due to this my main balance also deducted and this kind of issue happened to me before many times and i called so many times to vodafone customer care regarding this issue but they didn't solve my problem. I want compensate and this issue should not be repeat again to me. Its my humble request to you kindly, please solve my problem as soon as possible.

Hi
Customer of vodafone. I have visited to shakti nagar delhi vodafone outlet to related to my number querry.
I have visited at 3:02 even i got the printed slip. I dont understand what they were doing. When i reached there 237 number was announced. My number is 247. Even the after an hour i was waiting.
Kindly requesting you to visited or checked it.

Today i got the balance of rs.51 full talk time. And somehow my balance got deducted by 49rs. And only 2rs. Is available in my balance. Later i saw a value added service named gana aap got activated without my activation and doing so. This process is going on since many days but i complain today because my balance got deducted in huge amount. Every time i am using internet some value added service is getting activated and my balance is deducted. Please stop this va service and return my balance.

Today i got the balance of 51ftt. And somehow a value added service got activated without my doing anything. This thing is going on since many days but today i have to complain because my 49rs got deducted. Please stop this value added services on my no. And please return back my balance. Waiting for the balance to get back. The value added service was 'ganaaap'

My vodafone postpaid no. Is [protected]. I am using this no. Since 5 years. But i am facing network issue. I have tried many times to port from voda. But your cc convince me every time. But last 3 months your network is so poor. With your poor network. I an facing high billing in last 4 month. Yiur cc said lie to me every time but they dint do this. Nowadays all companies giving unlimited data nd calls vodafone charged me 1100 rs in may june nd july for 100 mb data..
This is ridiculous... I m so frustrate
Beacauss i dont know about the charges

I had received massage from vodafone for internet validity will ended 29.8.2017 at 23:59:59 but the my main account balance cut around 70 rs between 21:00 to 23:55 so, i want my money back. I talked with customer care executive but i didt get satisfaction and making me all fool. I uploaded photo of massage. My mobile no is [protected]. Give me argent answer.