Vodafone India Complaints & Reviews

This is to inform you that i had opted for change in rental plan from existing plan nc_kl_mv_simplex199new1
To nc_kl_mv_simplex199new2 which was changed by vodafone vide their email dated 13/04/2017 & interaction no. [protected].
After getting the bill i was surprised to see that the rental discount of rs.100/- was not given. I had number of interactions with vodafone
For getting the rental discount of rs.100/- vide interactions [protected], [protected], [protected] & [protected].in all these interactions
Vodafone have mentioned that rental discount for the said plan has been removed from the market. Sorry to inform you that
Even after that they provided rental discount to mr. Kaushik prasad yadav mobile [protected] &
Mr. Tapan kumar banerjee mobile mobile no. [protected] my colleagues in the same corporate office.
I am surprised, why organisation like vodafone is maintaining such unfair marketing policy for the same plan.

Please expedite this matter generously so that i could get the rental discount for the above mentioned plan.

Thanking you

Regards

Tarun kumar nandi
Mobile no. [protected]

Your services offlate has become pathetic. The worst service provider. I have been using my number [protected] for years and never faced such stupid issues. Your internet is pathetic, I would want you to do something about it before I move you guys to the consumer court.

Thanks

I suspended my no [protected] in march 2017.
Thereafter three persons called to ask reason. My niece fir whom it was taken returned overseas. I did not require.

Since then they are continuing to charge rental and refuse to return 2500 credit with them.

Every time i call 199 they make promises and excuses. Please hrlp me. I am a widow.

I have send and email to cag. [protected]@vodafone.com for upgrading my personal number data upgradation pack and i have called [protected]
Several times but they not pick up the phone.

I[censored] are not interested in your customer, i will port to any other connections.
My company have 6cug connections.

My company name is microcoms total solutions
My contact no is [protected]

I am having two post paid connections 1) [protected] and 2) [protected], i had submitted my request for three time in your vodaphone stores (Vodaphone mini store, gtj agencies, villamal road, tiruvarur district) for the last six years and even lodged complaint at 198 for several times and your nodal office ([protected]) for more than 10 times, whereas they had not allowed to migrate to pre-paid connection. Kindly take necessary action for the same.

By
S. P. George david raj

@vodafone had mastered the art of day-light robbery. Every month, i notice unnecessary value added services are being activated to my #vodafone number automatically. Every time it happens i lose around 35 to 45 rupees from my prepaid number. Earlier i used to deactivate as soon as possible by sending as sms to 155223 (The number provided in the activation sms by the thief - vodafone). I used to assume that once it is deactivated the deducted amount will be credited back to my balance, but it never happened.
In june 2017, within 2 weeks 5 times this value added services has been activated to my number.in 2 of the instances, i managed to reach the vodafone customer care and they credited the stolen amount, after their executives assuring me that such vas won't be activated to my number again. After 2 days, i see the same scam repeating again. This time after several attempts, i managed to reach the customer care, they received the call but no one responded. I could hear people speaking on the background, but there was no one to reply to my queries. On the other end, i was repeating hello! Hello! Like a fool. At last, i as usual after losing hope sent the sms to 155223, hoping that my money will be returned. Today, on 12 june 11:54 pm, again some # vas was activated again and for which rs.75 has been deducted. This is pure robbery! I have been trying to call the #vodafonecustomercare for the past 20 minutes but this damn service provider is not able to process my request.
Dear vodafone crooks, my mobile number is [protected]. If any of your employees happen to see this complaint, i need my money back...

I am using vodafone for many years now. Since mar 2017, i am using 342 plan which has unlimited calling and 1gb data every day. My balance was rs 200+ when i opted for this plan. Since then vodafone keeps deducting in some way or other means and now my balance is rs 40+. Csr team gives blunt answers, no one cares about the money they will say refund will be made but i haven't got anything so far. I called the customer support in the morning at 10 am since they deducted for the calls i made though i am on unlimited plan, the answer i received was shocking. The csr lady said i have used 1200 minutes for the day, they forgot that i called them at 10am!!!

Amount of rs-20, 000 debited from my sbi card no ending 6913 on 12th june at 1.45pm by way of 5, 000*4=20, 000 transferred to your vodafone bill desk, as a sbi customer care representative telling that they are giving photo platinum sbi card and there are some bonus points remaining let deducted in the bill for which otp will be sent i shared with them and the pay, entire was gone through vodafone bill desk for which there is no bill of claim for this money, so kindly reverse the payment at the earliest to the same
Regards,
Suresh babu. M
[protected]

I am sunil gohel from ahmedabad, gujarat, and i had a vodafone connection ([protected]).
I have closed my connection in january 2017. I am getting bills from last two months. Last month they told me from now i will not get bill. Now i got bill this month also. Same and same i am getting answer from last months. But my problem is not sloved. I personally have to visit vodafone gallery.
I am working in a private company and i can not visit every time.

As per bihu special offer from 15th till 17th april, i recharged my no with 346 on 17th april, having validity of 84 days. The pack consisted o[censored]nlimited calls + 1gb 3g/4g data daily. But on 11th june the pack expired lasting only 56 days. I'm trying to contact with the company officials but there is no response from their side. I hope i will be helped in this regard.

Dear vodafone team,

This is as per my request to deactivate my number [protected] in the month of april 17' end. I spoke to the customer care several times and requested to deactivate the number. But even after repeated attempts, they did not deactivate. I have switched my number in april last week to vodafone corporate plan (New number). So this [protected] number is not in use since 2 months but still bills are been generated...

Hi,
I am making this complaint again vodafone as they are charging people for using 4g sim with 4g data, but are not providing desired speed to its customers.
I have made several complaints to the service provider, but all in vain. Every time they reply that they are checking solution for this. Using vodafone postpaid corporate plan.

Raised this issue last year, haven't been provided any solution till date.
They just generate service request number, till now service request number, on which no action have been taken are :-
[protected]
[protected]
Interaction number
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]

Above are just few to mention, many times called and mailed vodafone customer support, but never got any resolution.
Also they have increased the rental saying its 4g sim with 4g net speed, but having frequent disconnecting issues and net speed is not even 2g.

Hi,
This is anmol shinde, using vodafone service since last year.
I took vodafone mi-fi device dongle and vodafone sim cards on 18th jan 2017 from samarth communications, vishrantwadi pune (Contact person - dilip bhole [protected]).
Executive from same office (Kaustubh) has shared me some plans. So i took plan of 3499 which was prepaid plan, which includes mi-fi dongle and 30 gb for next 3 months. ([protected])
I paid 3499 to executive and asked for receipt but he said, once your card gets activated by vodafone, receipt will be provided on mail (Still i didn't get any receipt).
After 10 days, address verification happened on given address and they didn't find it correct as per company norms. So vodafone rejects the request for that number and it gets deactivated.
I called to dilip and he told me, we will give you another card and use that as we can't accept device from you because it is used. Card is on santosh patil name. He is executive from same office. ([protected])
From february, vodafone started calling me for the payment of my number ([protected]). But i have already done that payment on 18th jan. You can check it in your system.
Still vodafone calling for same issue and dilip failed to resolve it and just because of vodafone mistake or dilip mistake, my personal mobile number ([protected]) got deactivated and not able to use this sim since friday and facing so many losses because this is number given to many people.
I have told to vodafone credit teams that i have already paid 3499 but they didn't listen to me and dilip too.
I am in big trouble due to all this because my personal number got deactivated and facing big losses.
Hoping this issue will resolve by today or tomorrow.

Thanks,
Anmol shinde
Alternate number - [protected]

I am using vodafone prepaid Sim, different VAS has been activated in my number and without getting confirmation from me. I never requested for such kind of packs it's fourth time vodafone cheating me. they took my 200 rupee.
They are activating so many value added services without my knowledge.

I have paid my dues of earlier service provider vodafone, but they haven't informed to my new service provider idea, and so idea has restricted my services, which is coasting me badly in business and during emergency calls..
Vodafone is taking revenge, as i have ported to other service provider. Which is humiliating and affected my business work and for emergency calls..

I have purchased rs.100 top up voucher but it damaged when it scratched the same. It becomes damged because of the too big hard scratching. I have the serial number of the card in my hand. So please give me the secret pin number of the card by sending it to my email.
My recharge details
Email id:[protected]@gmail.com
Serial no. Of the card:[protected]
Phone:[protected]

This complaint is against billing issue. Every month some vas gets activated on my number and i have log a service request to the vodafone via mail/customer support call centre. And after they allow me a waiver of vas.

Near to rs. 2000 has been extra charged to the number till date.

Is this type of service valid? Really unhappy with the service provider.

Hi sir

From last six months, i am paying more than usage. This time also same thing happened. I got 5100 rs as bill and after discussion with customercare they gave me waiver of rs. 2000 which is although not enough but right now my phone services are stopped but to activate my phone again i am ready to pay 2500 as bill which it should be as per my estimate

. Please help to resolve this issue asap

Hi,
In the past 1 week, i have been losing a lot of money on my prepaid vodafone connection as vodafone activates multiple packs without my knowledge or consent and am left with no currency. I have lost close to rs. 200 in the past 1 week and all calls to the vodafone customer support are not truly helping us.

They asked me to send an sms to deactivate it yesterday and i did that. I got a confirmation as well that it...

Dear sir/medam
I have no coverage of vodafone 4g so we want to installation of vodafone tower in my area.
Village - mandai khurd, district-hazaribag, state - jharkhand, pin code - 825301. We have more land in my house and farm for tower in my area mandai khurd hazaribag people are waiting for vodafone network.
Thinkyou
Suraj kumar
My contact number
[protected]...