Vodafone India Complaints & Reviews

As per bihu special offer from 15th till 17th april, i recharged my no with 346 on 17th april, having validity of 84 days. The pack consisted o[censored]nlimited calls + 1gb 3g/4g data daily. But on 11th june the pack expired lasting only 56 days. I'm trying to contact with the company officials but there is no response from their side. I hope i will be helped in this regard.

Dear vodafone team,

This is as per my request to deactivate my number [protected] in the month of april 17' end. I spoke to the customer care several times and requested to deactivate the number. But even after repeated attempts, they did not deactivate. I have switched my number in april last week to vodafone corporate plan (New number). So this [protected] number is not in use since 2 months but still bills are been generated...

Hi,
I am making this complaint again vodafone as they are charging people for using 4g sim with 4g data, but are not providing desired speed to its customers.
I have made several complaints to the service provider, but all in vain. Every time they reply that they are checking solution for this. Using vodafone postpaid corporate plan.

Raised this issue last year, haven't been provided any solution till date.
They just generate service request number, till now service request number, on which no action have been taken are :-
[protected]
[protected]
Interaction number
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]

Above are just few to mention, many times called and mailed vodafone customer support, but never got any resolution.
Also they have increased the rental saying its 4g sim with 4g net speed, but having frequent disconnecting issues and net speed is not even 2g.

Hi,
This is anmol shinde, using vodafone service since last year.
I took vodafone mi-fi device dongle and vodafone sim cards on 18th jan 2017 from samarth communications, vishrantwadi pune (Contact person - dilip bhole [protected]).
Executive from same office (Kaustubh) has shared me some plans. So i took plan of 3499 which was prepaid plan, which includes mi-fi dongle and 30 gb for next 3 months. ([protected])
I paid 3499 to executive and asked for receipt but he said, once your card gets activated by vodafone, receipt will be provided on mail (Still i didn't get any receipt).
After 10 days, address verification happened on given address and they didn't find it correct as per company norms. So vodafone rejects the request for that number and it gets deactivated.
I called to dilip and he told me, we will give you another card and use that as we can't accept device from you because it is used. Card is on santosh patil name. He is executive from same office. ([protected])
From february, vodafone started calling me for the payment of my number ([protected]). But i have already done that payment on 18th jan. You can check it in your system.
Still vodafone calling for same issue and dilip failed to resolve it and just because of vodafone mistake or dilip mistake, my personal mobile number ([protected]) got deactivated and not able to use this sim since friday and facing so many losses because this is number given to many people.
I have told to vodafone credit teams that i have already paid 3499 but they didn't listen to me and dilip too.
I am in big trouble due to all this because my personal number got deactivated and facing big losses.
Hoping this issue will resolve by today or tomorrow.

Thanks,
Anmol shinde
Alternate number - [protected]

I am using vodafone prepaid Sim, different VAS has been activated in my number and without getting confirmation from me. I never requested for such kind of packs it's fourth time vodafone cheating me. they took my 200 rupee.
They are activating so many value added services without my knowledge.

I have paid my dues of earlier service provider vodafone, but they haven't informed to my new service provider idea, and so idea has restricted my services, which is coasting me badly in business and during emergency calls..
Vodafone is taking revenge, as i have ported to other service provider. Which is humiliating and affected my business work and for emergency calls..

I have purchased rs.100 top up voucher but it damaged when it scratched the same. It becomes damged because of the too big hard scratching. I have the serial number of the card in my hand. So please give me the secret pin number of the card by sending it to my email.
My recharge details
Email id:[protected]@gmail.com
Serial no. Of the card:[protected]
Phone:[protected]

This complaint is against billing issue. Every month some vas gets activated on my number and i have log a service request to the vodafone via mail/customer support call centre. And after they allow me a waiver of vas.

Near to rs. 2000 has been extra charged to the number till date.

Is this type of service valid? Really unhappy with the service provider.

Hi sir

From last six months, i am paying more than usage. This time also same thing happened. I got 5100 rs as bill and after discussion with customercare they gave me waiver of rs. 2000 which is although not enough but right now my phone services are stopped but to activate my phone again i am ready to pay 2500 as bill which it should be as per my estimate

. Please help to resolve this issue asap

Hi,
In the past 1 week, i have been losing a lot of money on my prepaid vodafone connection as vodafone activates multiple packs without my knowledge or consent and am left with no currency. I have lost close to rs. 200 in the past 1 week and all calls to the vodafone customer support are not truly helping us.

They asked me to send an sms to deactivate it yesterday and i did that. I got a confirmation as well that it...

Dear sir/medam
I have no coverage of vodafone 4g so we want to installation of vodafone tower in my area.
Village - mandai khurd, district-hazaribag, state - jharkhand, pin code - 825301. We have more land in my house and farm for tower in my area mandai khurd hazaribag people are waiting for vodafone network.
Thinkyou
Suraj kumar
My contact number
[protected]...

My mobile no is [protected] yesterday i had recharged with 353 for unlimted class nd interenet offer after 2 hours when i made a call they deducted my balance when i asked for the reason they are telling till now the call offer has not been activated after 12 hours when i called today still the says the same last week without a reason they deducted 10 rs from my balance and when i asked they refunded it and till now they dont have the answer why did they deducted that amount. I used to recgarge for rs.300 and above every month and still i have the same offers when i asked for rs.453 offer for 70 days they said that offer is not available and when i told about my plan of porting out to any other network they said do as u wish... Very much disappointed with vodafone... No offers... And simplye deducting balance... They are not even able to activate offers which i have already paid its better they close down soon so the people won't suffer... I need the answers for my questions and the call offer which i had been paid for

I recharge for rs.345 for my number, before a week. The offer consists of 1gb, 4g data per day for 4g handsets and free local and std calls.. But i just only receive 1gb data per day,.. I didn't get the offer of free calls.. So kindly check this and take some valuable action and reply me. Orelse i may force me to change the network from vodaphone

This is regarding my outstanding bill for number which is currently due inr 21, 354. I wanted to bring it to your notice that i travelled to hongkong few weeks back and wasn’t aware of the international roaming charges that were applicable on my number for that country. When i reached there my number wasn’t working so i contacted the vodafone team and got the same activated after 2 days. I was not aware of the data roaming charges which were so high at that time.
There were some issues going on at your end which delayed my activation and the same matter has been escalated to you already. You may check the same in your system as well and the team had agreed upon it.
Since i am a very old and loyal customer of yours, i request you to waive off half of my bill so that i can pay it immediately and enjoy my services. I don’t want to switch to any other networks as vodafone has excellent connectivity services.
In respect of this issue, i received a call from mr. Varun on monday (29-may) for bill payment, he waived off 30% of my bill on my request. I appreciate the response i got from your team but i don’t think i would be able to pay this much as i wasn’t aware of the fact that the international roaming charges would be so high. Also i am not in a position to bear inr 15000 at this moment and request you to waive it off by 50%.
Everyday i am calling up the customer care and explaining my issue again and again to make them understand the matter. At the end of the call, i am told that i would get a call back from the team within 24 hours but no help. I am a loyal customer from last 5 years but never expected this response from vodafone. Also, i failed to understand why my services weren't stopped when i had reached the maximum credit limit of my number which was inr 2000.
Now if you do not want to give any waiver or discounts, atleast tell me the same that you cannot process or something, instead you keep asking me to wait for 24 hours for a call back from your team.

Please help resolve the matter at the earliest.

My vodafone no. Is [protected]. The payment for march 2017 was delayed by some days. Consequently my outward call facility was blocked from april onwards. But still i got bills for rs 800 and odd for each of these months,, when no calls were made from my mobile.

I had paid the pending amount for march, a few days back.

I request you to please desist from charging me for the months of april and may 2017, as the outgoing call facility was suspended on those months and i could not make any calls

Yours faithfully

G. Vijayakumar
Alternate no.[protected]

Dear sir,
I am having vodafone number [protected] and i am not satisfied with vodafone service so i tried to port my number in airtel. When i sms to vodafone at 1900 for port number they blocked sms service to 1900, i called them at customer care 6 times in last 36 hours and send 2 of complaints at there portal and my self went to there office in yamunanagar. But they are harassing me and not want me port my number to other carrier. I am fed up with this. Please help me.
Sumit rana
[protected]

I recently did rs 448 recharge which suppose to offer me unlimited calling (Local+std) and 1gd/day data.
Similar offer is provided by other competitive telecom companies with no hidden information.
So, when i changed my home circle to another states vodafone circle they initially didn't charge me but later on hefty call charges were implied.

I have lost decent amount of money and asked them for refund as they nowhere mentioned complete offer be it 'best offer'
Flash or the confirmation message they sent on subscription of plan. Photos attached. Thus i demand for refund of money on providing misinformation to the customer.

Goes without saying, costumer care of vodafone are of no use. They give mechanical answers to any query asked in quest of proving that the costumer did wrong

Hi i changed my phone handset and now i am not able to receive any calls or sms on my vodafone prepaid no.[protected]. Your call centres don't connect to vodafone officer. Please help

I have been calling call centres but no one seem to register the complaint. I don't want to stay with vodafone i want to port my number very soon.24*7 is all myth there is nothing like it.

My mobile no [protected] was been ported from delhi no to punjab i have been a loyal customer of vodafone since 5 years. On friday without prior notice my phone was disconnected. Wen called they said due to negative verification phone was disconnected as the person who came for verification did wrong verification and wrote me as a student due to which my connection was disconnecred. I went to vodafone store submitted my i'd proof and application on saturday at 1100 a. M and requested them to start my phone as i have important calls to attend but uptill now my phone has not started. I called the store continously from 4 clockendon to 8 clock but nobody replied my call. They all are harrassing the customer without giving proper information. The store in sector 35 don't have proper information and don't pick up the calls

Dear sir aapke vodafone care me coll kiya to onohne glat information di jisse mera balance kat gaya ad mera balance bapas nhi kiya ja raha h krapya mujse jaldi contact kre
Mene aapke care me intranet balance jankari ke liye coll kiya tha
Mene bola tha ki 95 ka mere nombar pr offers chal raha h kya ye bala offer me men account se active kr sakta hu to mujse kaha gaya h kr sakte ho to mene kiya pr mujse 1000mb milna tha pr nhi mila mila to 376mb