Vodafone India Complaints & Reviews

I have dialed [protected] from my mobile [protected], they have deducted rs 8/min charge. I have also tried to call customer care and ask them to register complain but they refused to take complain every time vodafone is cheating with their customers. I would suggest dont use vodafone.

Hi, im steve, i am using vodafone postpaid connection 499 unlimited local std plan, my number is [protected].
For bill period (06.04.17 to 05.05.17), i have been charged bill of rs 803.39/- in which isd charges included for rs 200 plus tax which i have not used and on calling vodafone customer care on 24/05/2017 executive told me usage charges are wrongly charged due to system error and a reversal of rs 230 has been processed and adjusted in bill on the same day.

I find that this time they have charged me more than my usages for the billing period (06.05.17 to 05.06.17) rs 2415.55 which includes rs 1600 plus tax of rs 240 in my current bill. My outgoing calls are barred and harassed unnecessarily by vodafone customer care.

I am ready to pay what i have used but i won't pay unnecessary isd charges added due to a system error. I request vodafone to withdraw unnecessary charges from my bill so that i can continue. But so far i haven't received any response.

I am really upset with the services provided by vodafone.

Thank you once more for your help in this matter.

Hello vodafone,

Just i have migrated my vodafone postpaid connection - [protected] to vodafone prepaid from the vodafone store - 7th june.

It is already 4 days over, everything is verified and even i am receiving the call.

But when i visited to store/retailer for first recharge (Frc) either rs 54/- or 71/- rupees.
They recharged on my number but everytime use to get sms recharge cannot be processed at this time/recharge not valid on this number.

Why i am not able to recharge through retailer, help me, it is very urgent.

Dear madam/sir,
Vodafone automatically and unnecessary activate many local promo offers which is rs.31, 23, 19 and 14.. Total rs.87 balance deducted from my account without my permission. I am currently out of west bengal and i have roaming pack activated only, but suddenly these local promos recharged. Previously my balance was rs.144.11 now it deducted to rs.54.11. I called customer care they said they will take my request and refund my balance but till now i didn't get my balance back and now customer care is not responding my phone calls. I want to get my balance back. What should i do now?
Regards,
Meghna sen

Hi sir,
This is neelkant from raichur karnataka
My mobile number:[protected]
I had called thrice too customer care thrice i had kept caller tune too my mobile number 15 rs 90 days within one week whole amount will be debit and it will deduct daily 01 rs daily so i had called the customer care but my problem has not been solved so please do me needful...!

Dear madam/sir, i am a vodafone customer. I took the connection of mobile as postpaid customer and paid rs 500/- as security deposit. Due to some wrong policy of the company, i switched to prepaid mode. As a prepaid customer, my security deposit is supposed to be refunded. It is almost 4 years and several visit to their local branch, my deposit has not been refunded. My customer no. Is [protected], u. P. East and connection is the name of virendra bahadur singh, jaunpur-222002. Pl. Help to resolve the issue

Vodafone india has sent extra bill against the usage. The extra amount is rupees 426. When i talked immediately to their customer care they denied to reduce the amount. I called their customer care several times. Later they started troubling me by calls and emails. When i requested them to reduce the extra amount and to give to correct bill, they denied saying that first pay your bill then we will reduce the amount. Please help me asap

I have been staying in the united states since january 2017. Before coming here i activated my international roaming facility in order to keep my india number activated. From last couple of months i am seeing aberration in the monthly bill. Although i don't make any offing call, text from my indian number they are charging me more than 1000 rupees a month. The ideal bill should come around 275 as per the plan i choose before coming here. They charge me the correct amount in some months and charge thousand bucks for some months. I don't understand the reason for the discrepancy. Everytime i talk to them they never address this issue they never pay attention properly. Everytime they tell me that we are activating international roaming facility. I am getting frustrated with the staffs of this company who are suppose to take care of my issue. Just because all my back accounts and indian official stuffs are linked with my vodafone number, i have to continue with this number and they are taking advantage out of it.
My request to the honorable consumer forums judge is to address this issue as soon as possible and help me in solving this matter.
Thanks,
Somdeb mandal
Phone number:+[protected]/+91 [protected]
Email: [protected]@gmail.com

I had corporate postpaid connection with ur compnay and i had made several time request for change of plan but still not any change in plan my no. [protected] with the name of rajasthani craft
I[censored] are unable to change the plan then i will port my numbers
My service request number is 67018790,[protected],[protected],[protected],[protected]

I am a vodafone coustmer since 9years. But vodafone did not care me. I complained since feb 2015 but they did not solve. Before being a vodafone coustmer think seroiusly otherwise u will be in a big problem. Because vodafone have no solution of my problem. They r harashing me since feb 2015. They have no value of coustmer. Be aware before being a coustmer of vodafone. I complained many time vodafone mail id and their appellate but they have no solution. Airtel is best in network. Vodafone is zero zero zero. Vodafone is not able to compete with airtel in network. Network is serious matter in telecom sector. So i advice all not being a vodafone coustmer

I want waiver from vodafone because vodafone is not giving proper service to me. I complained many time to vodafone but they did not solve ny problem. Everytime they gave ne next two month time. After giving time from them they did not solve problem on that time. After that they gave next two month time. Before taking vodafone no read all complaints on this platform. Vodsfone have no value of me.

Dear vodafone team,
My name is tushar srivastava and my voda no. [protected].
Near about 1 month before i had port my no. From air tel to vodafone but from 10 days my services are blocked at vodafone side due to address verification. Since three time i had visited vodafone store and call on their customer care no. Lot of time but they didn't help me out. They are always giving a day and hours.
I am fed-up from vodafone client handling services.
Plz register my complaint against vodafone team.

I was given my request for port my mob no from bsnl to vodafone on 29/05/2017 as per vodafone care centre.
Till yet my mob no is not port in vodafone and today i was went on vodafone store rewari branch and meet to mr hariom for the same. He was check in system and reply me that your no port request is in process and not giving me satisfactory response for my problem.

I want to know that how much time will take for port my no. If vodafone team is not able to port my no invodafone from other network so, please tell me i will choose other network and 2nd time i have bad response from vodafone team.
From hemant [protected]

Vodafone company not changing my postpaid connection to prepaid connection
I already visited the vodafone store at kurnool at 6th june and requested for vodafone postpaid to prepaid connection.
I got an automated message from vodafone on 7th june you have requested for conversion for postpaid to prepaid, we will complete this by on 9th june but which has not happened but that service request has been closed
Again i raised request for same

My number: [protected]

Sir i have two postpaid no. Of voda but before 2 days my number was barred suddenly during a connected call and call was also disc.
When i called to helpline 199 mr. Prasad kumar have misbehaved with me and when i req. Him for transfer call to senior regarding his rude behave then he speak loudly that what can do seniors, senior can not pay your bill you should pay your bill self.. And disconnect call and my number is also not continued till today my outgoing is also not working either my no. S bill already cleared and company is not giving the permission of portout mme also as i have upc code and i have applied with other operator also.. Plz resolve my prpblem my no. Is [protected]

My vodafone no. [protected] which i'd requested to be cancelled during my telecon with their customer service, was not honoured. I also made the due payment on feb 18th 2017 towards the same. However, when vodafone started calling me to make payment towards the act., is when i realised that they'd not cancelled it at all. They kept asking me for payments and i kept insisting that it's been incorrectly charged and i would like to dispute it. I sent them an email, as requested for, to cancel my services on april 22nd for which i got a reply that the cancellation request will be processed within 48 hours. I again sent an email to the corporate assist team as i'm being harassed by their incessant calls. They replied saying i've been using their services and hence i will have to pay. It seems ive used the card for 3 secs in may 2017, which is a ridiculous allegation. Please help me fix this once and for all. Thanks.

Hello! SRK_BLVIDEO pack is now active on your number, as requested.This service is valid till[protected] and a 1 days rental of Rs.3 has been deducted.Your current Balance post service activation is Rs.13.178.To deactivate SMS STOP to or call 155223(toll free).To download CallerTune App click hyperurl.co/vs

75 rs has been deducted from my number [protected] without my permission. It was for some topdoctors online. I have been using this number for more than 10 years now. I should expect some loyalty from your side and need this useless and annoying service to be stopped immediately and want my hard earned money refunded...
Thank you
Charged money rs 75
Connection vodafone
Date 9.6.2017
Time 22:16
Due to topdoctors online pack being activated without my permission..

Sir,
I am ayub mohammed, kripa nilayam, r/o, h. No 6-1-127, beside: maxcare hospital, hanamkonda, warangal district, regular post paid customer of your vodafone since more than the period of a decade, if my memory is correct, bearing the mobile no [protected], do hereby invite your attention on the issue which is unbearable for me caused by your company for its redress at earliest.

1. I used the net data connection for a short period of 2-3 weeks, when i was admitted in hospital through my mobile phone bearing the number [protected] in browsing and for some other purpose of making myself available online for few friends. I frequently received the sms from vodafone company informing me of the usage of the data in mbs in numbers only that i could not understand its cost of single mb. At last yesterday, on 30th april, 2017, my service to mobile number was understood withdrawn and reminder was also attached to it whenever i try to make a call to somebody, claiming that i used 2315.42 mb and wanted to pay rs 9000.00 or even more.
I requested the executive of the company at hyderabad through customer care no for restoration of my service till i pay the mobile only only after 1st of may month and she also positively responded and restored my service to mobile by my company.
2. Now my request is that i would never be able to pay that much of bill for the usage of 2315 mb for which u charged is highly fraudulent, mischievous, illegal in comparison with other companies which are providing the data services to its customers.
3. What messages your company has sent to my mobile are available in my mobile in which no where cautioned me of such huge charges that your was going to impose upon me in hidden way. No amount was stated in any of frequent messages your company has sent to me for the usage of each mb from time to time.
3. It was your primary duty to inform about the rate of single mb and mbs with amounts from time to time according to my usage of data through my post paid number. To me.
4. Your company executives used to call me for once or twice in a month to know about the services provided to me as a customer as feed back, to whom in my response i said always the fact that "i have no complaint against the company which is doing well in all the time".in this way, it is not a matter for your company to make a call in similar way to know about my feelings and knowledge in the data connection subject's usage with its charges for post paid customers as a matter of intimation/caution notice to me about the plans and non-plans of your company providing to the post paid customers. But your company intentionally maintained silence over the data usage in post-paid service and kept me in dark till the credit limit of rs 6500.00, your company has provided to me since
Long back, which is highly objectionable.
5. Moreover, sending the messages frequently without mentioning the cost and charges on the usage of each mb, in english language is exploitative one to the uneducated common customer having post paid service who is in confidence that your company would never cause any financial damage and loss to the regular customer.
Hence, i request to continue my mobile number uninterruptedly without withdrawing your mobile service to my number in the name of non-payment of the bill of the net data, and please do not let me knock the door of court for action against your company, in which all your top officials to local out let managers would be a party in committing fraud intentionally to the regular customer and breached my the trust that we build in a decade against each other.

With regards,
Ayub mohammed,
R/0 warangal district

I am using my postpaid vodafone number from last 10 years. From last 6 years i am in usa and still paying monthly bill. My number is registered in all the places including banks. I paid my last bill on may 2017. But vodafone has deactivated my number. I can't lose that number as i need that number for my bank transactions from usa. It is not possible for me to come to india to activate my number. I need to activate my number asap.