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Vodafone India Complaints & Reviews

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Last updated Mar 28, 2024
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Vodafone India Phone Numbers

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+91 98 2009 8200
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Mumbai
Mumbai City District
Maharashtra
India
400013

Vodafone India reviews & complaints page 515

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A
Apekshashah9
from Mumbai, Maharashtra
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My port out request is being blocked and not being honoured

Address:Mumbai City, Maharashtra

I have called vodafone at their call centre, tweeted, visited their customer service but to no avail. I still am unable to port out of vodafone. This is a low and illegal way to retain customers in face of competition.

It has been a month since i initiated this port out request. I have spent hours with their call centre.. I have tweeted incessantly and also spent an hour just waiting for my turn at their customer service store....
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M
Manjunath Lagali
from Bengaluru, Karnataka
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Fake call

Address:Bangalore, Karnataka, 560071

This is manjunath i’m a government employee working in isro.
My mother using vodafone postpaid connection for more than 5 years now and i have paid all my bills on date till now.
My current plan is 99rupee and usually will get a bill of 150 to 250per month.

Last april month i got a vodafone bill of rs 4200/- and was really shocked to see this much amount. Since i m sure that my mother had not used so much, i...
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R
ramani v v
from Chennai, Tamil Nadu
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Vas services 9962856410

Address:Chennai, Tamil Nadu, 600089

I keep receiving message saying services are active on my mobile which i had never asked for. And it says type stop to deactivate the same to 155223. And everyday i will get minimum of 4 services. It is irritating to send mesaages to stop. And if i ignore, it will add up to my bill amt. If you don't stop this i will go to consumer court. Please stop this nonsense immediately....
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T
Trinh Dang
from Bengaluru, Karnataka
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Deactivation

Address:Bangalore, Karnataka, 560001
Website:Www.vodafone.com

I went into a vodafone store last week to deactivate my phone number. I did not receive any paperwork confirming deactivation, they just told me my phone will stop working on monday or tuesday. I called the same day to verify that my line will be cut off because i do not want t pay for another month and the operator said that it will be deactivated next week. I called into vodafone today to confirm that my line will be deactivated and they...
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M
milki
from Delhi, Delhi
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The telemarketing in your end is problem

Address:400703
Website:telecomm

Fromlast 7 days one no @ you r end [protected] is irritating me can you pls stop that?? Or else i will give a complaint to my nearest police station also. Further they are not listening anything just gioving a call and call again call thats it...

So request youy pls stop doin that otherwise vodafone will pay huge amount...

Vodafone staff is such a irritating person i think?? Is it??...
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D
Debm
from Kolkata, West Bengal
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Unauthorized charges for services that were not requested.

My mobile number is [protected]. I noticed today that i received multiple sms from vk-vfcare in last few days stating that "games pack" and "mobile apps club pack" has been activated on my mobile and a total rs 105 (35*3) has been charged. I never requested these services and its totally unfair to charge customers for services they have not ordered. Please revert this back at the earliest....
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D
Dhruv921
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Bill and customer care behavior

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi,
This is in reference to my mobile number [protected], I had an issue with my bill for April cycle, I raised a query regarding this, the issue as in progress I didn't got any resolutions but I got call from a third party collector who tried to threat me and my friend. I spoke to Vodafone regarding this, at the end I had to pay the total bill what was pending but once after that also I did not got the proper resolutions on the case,...
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J
juhi rai
from Delhi, Delhi
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Access fee.

Address:New Delhi, Delhi, 110078
Website:Vodafone.in

Hi vodafone
Please resolve the issue of access fee. I am attaching pics also.
I recharged for rs.30.. And i get talk time of less than 10paise, how is this fair. What is even access fee? After deducting service tax, u deduct access fee and leave us no talk time. Everytime you keep deducting money for the reason i don't even know... And there is no way one could know even they try

First resolve the matter of access...
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S
Sageer Puthiyaveettil
from Kotamangalam, Kerala
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Unauthorized deduction from balance on name of clipskaart

Address:Ernakulam, Kerala, 683105

Vodofone deducted irs 75 from my account claiming they have clipskaart on my request. I have not knowingly done so, neither do i know what cipskaart is.

It is really unacceptable from vodofone to deduct any amount with or without any specific confirmation from me, and such confirmation should include the both name of the service i authorize and the charge i agree to pay for that service. Equally objectionable is habit of automatically...
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S
Sahan Rai
from Delhi, Delhi
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Charging for non subscribed services without any intimation

Address:560078

Vodafone had charged me for non subscribed services for the month may'17 and have informed them to cancel the same but till now it's not yet done.
Vodafone is charging for the non subscribed services.
I have the recording of the customer care and same will be submitted in consumer court for the complaint.
Same was informed to vodafone supervisor and it as informed to me that they will call me back on monday but no response.br...
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R
rahuls meena
from Narayangarh, Haryana
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No one help from Vodafone store and customer care

Address:Jaipur, Rajasthan
Website:[email protected]

All Vodafone executive always transfer my problem from one to other but no one want to solve it, I am very tired to go Vodafone stores, mini store and talk to customer care, every time I told him my problem one by one, but every executive say that, sorry sir I have no answer of your problem, he say that ki meri terf SE aapki jankari Puri ho chuki h, but he dont, and I want to talk senior but he can't transfer my call to senior. All Vodafone...
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D
Deepankwr Goel
from Bengaluru, Karnataka
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Regarding automatic activation of services

Address:Meerut, Uttar Pradesh, 250002

Hi vodafone,
This is ca deepanker goel
Since last 3 months, i am facing issue that is basically activation of various types of service & i have not too much time to chase for deactivation of services & request to get back my money.
And second issue is that when i try to reach customer care, they tell us that they are unable to connect to customer care executive.
It's humble request to vodafone to resolve my issue...
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Address:Gonda, Uttar Pradesh, 271303
Website:vodafone.in

My vodafone number is [protected]. I don't know why but whenever i change my network to 4g it bounces back to 3g h+ network thought everything is perfectly configured with a completely upgraded handset, i'm unable to use 4g. I've to mention that i have good 4g coverage in my area and vodafone earlier sent me a message that i get 4gb data for upgrading my handset but they charged me 56 rupees for 13mb data. I want my money back! I've been conned!😠...
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A
asif vahora
from Anand, Gujarat
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Suspended sim card

Address:Anand, Gujarat, 388001

I work overseas and vodaphone suspended simcard even when it has been old and associated with bank. I was recharging it with more than requitedoney even when being abroad not using much but for getting bank messages and otp. I was customer of bsnl and i switch to vodafone hoping better service. However it's totally disappointing. My number is [protected]....
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N
Nilesh Galve
from Mumbai, Maharashtra
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Regarding false billing

Address:Mumbai City, Maharashtra, 400022

Hi team,

I am availing the vodafone services by using mobile number [protected]. I have noticed some false charges (Roaming) in my current bill. I have also called the customer care but ended up with empty hands.

Core issue:- my current bill show a roaming charge of rs. 410.80, which seems to be incorrect as i haven't visited any other state out of my home state i. E. Maharashtra. For your information, when...
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N
nagaharsha55
from Bengaluru, Karnataka
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Double charged - 9886300045

Address:Bangalore, Karnataka, 583101
Website:www.vodafone.com

Dear sir,

Recently i migrated from postpaid to prepaid. While migrating i paid the entire amount (Rs.287.00) of outstanding. However, earlier few months ago i applied for auto pay option from one of my credit card ending 5765, every month its automatically pays the vodafone bill. Similarly this month as well it paid the amount of rs.247.49 automatically.

So, request you to please reverse the amount and credit...
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S
sande19
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Low speed of 4G internet on smartphone

Address:403601
Website:Vodafone.in

I use vodafone sim card (Prepaid) with number [protected] for my 4g handset. I do recharge for 4g internet. But the speed of internet is very slow and even less than 2g speed. I am staying in margao city of goa and works at verna industrial estate in goa. But at both the places the speed of internet is very slow.
Company is unable to provide the speed as per their claim but charge the amount same as 4g.
They don't have right...
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B
Bangarraju
from Mumbai, Maharashtra
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Applied for port, but still they are not releasing

Address:Hyderabad, Andhra Pradesh, 500050
Website:Vodafone

Hello,

I've applied for port from vodafone to airtel. Its been more than 10days that i've applied for port. But still they are not releasing my number. I've tried to reach customer care multiple times but they are not giving any information. When ever i called them they were saying you will get the call from my back officer in an hour to discuss on the port. I am not interested to continue with vodafone network, i don't understand...
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A
Aish Dubey
from Pune, Maharashtra
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Improper sim upgradation provided by vodafone

Address:Pune, Maharashtra

I went to the vodafone store to upgrade my sim from 3g to 4g.
Despite of the old sim loosing network, the new 4g one din't gain any network.
I have been calling customer care, but they denied to deal these issues and asked me to go back to the store!
Are the customer care siting just to list to our consent?
Now when i again visit the store they have been doing many trials with no results!
I don't understand...
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D
Deepak David Khisty
from Coimbatore, Tamil Nadu
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Activation of vas services

Address:Nagpur, Maharashtra, 440010

My number is [protected]. Since last six months vodafone is activating one or the other vas services on my number without my authorisation & deducting rs35 every time. No sooner do i deactivate one service than vodafone activates another service and deducts rs 35 from my balance. This is a stern warning to vodafone to stop this illegal practice else i would be forced to take the matter to the consumer court. Be warned that if even a single...
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