Vodafone India Complaints & Reviews

Dear Team,

I want to Port out my Vodafone Idea Number to Jio, I am trying to send Port SMS to 1900. But unable to Send the message Please help us out.

I applied for data entry online work through quicker. Then on 27.12.2021 Shreya Sharma called me from [protected] and explained me about the work. Then she has taken my details like aadhar no, email, account number. Then she said to deposit 2000 as registration fees for the account details in which amount is to be deposited Mr Ashok Chawla called from [protected] and texted me the account details [protected] Account Name...Vodafone IFSC ...KKBK0005033. I deposited the 2000 on 27.12.2021. then he forwarded me sample work file and work file from email [protected]@gmail.com. he then said that verification department will call and after verification will refund 2000 rupees. Then next day Vinod Sharma from verification department called from [protected] and asked to deposit 2499 as agreement charges and after that 5700 ...2000+2499+1000 (cash back) will be refunded by the same day. I deposited the said amount and sent screenshot on email as told by them but no cashback was provided. Today i.e 29.12.2021 I called Ashok Kumar and he informed that Vinod Sharma is on leave so my accounts verification is delayed. He himself made me to talk to accounts department and then they said I further need to deposit 1210 as GST charges. When I calculated GST it amounts 810, I cross questioned and he said it company's term. Luckily I got same reviews on complaint site and sending this complaint for solving the issue at earlier.

Hi, I am having valid prepaid plan of Rs 599. but i am unable to call on bank customer care number.
Everytime it says - you do not have sufficient balance to continue this call!

Please address this issue on priority,
Write me @ gitanjali.[protected]@gmail.com

Vodafone deduct my balance on different VAS services.
They deduct Rs. 25.00 on Contakt gaming services
another 45.00 on Wellness_45
inbuilt handset games 25.00

I checked in online, it's shows you have no any VAS services.

I didn't activate any VAS services at all.

Hello my name is rajan kumar and i am vodafone's costmer and my complaint is that vodafone network works fine everywhere but Wherever I am at home, there is a network problem, calling happens, but the data does not work, I have to run with jugaad And now i have net more than 100gb data and my sim is postpaid and 500 rs bill is not a problem that 500 rs bill is there But if I tell the network speed that better, then my father had said that I refused to get WiFi installed.Because I thought that Vodafone's network is good, it is only right, but what is the use net is worse than 2G, I am telling right.That is better than your net then other network is better than your price but good net gives but no one my complaint it was because maybe you can fix it
NAME:- Rajan Kumar
STATE:- Delhi
HOME:- New Delhi, 110081 Madanpur road, b-255 ranikhera, bhagya vihar jain colony
Thanks
your coustomer
Mr. Rajan Kumar Gaur

My area have been cell tower but not working properly .i was raised complaint but not resolved. i need to cell tower any network.

I was in Iraq till Oct 2021 and my Vodafone SIM was working properly (mobile No. [protected]). but since I shifted to Mongolia on 12th Oct, the SIM is not registering on any network here. This has become a big issue because all my OTP's come on this number.

I cant find any way to contact VI in India through email or app.

1. Suddenly my rental has been increased from 199 to 299 without informing
2. When I raised that why bill is higher then I got to know that the rental has been increased and that 199/- plan is not anymore available
3. I raised a request to deactivate the number I didnt want to pay higher bill which took me atleast 3-4 times chats with their stupid customer care agents
4. They asked me to pay the bill first then only the number will be deactivated which I did to get rid of that, and the number got deactivated as well
5. And now after a month I have again received a bill for the bill cycle when number was not even active
6. And when raised this issue to the helpdesk their idiot customer care agents dont undersand this simple thing and asking me to pay the bill when the number was not even active

Just now (23 December, 2021), I recharged a tariff of INR 99/- (28 days validity with 200 mb data), all rounder pack. But even after 30 minutes, balance is not credited to my Number [protected] (west bengal circle SIM),
I am attaching the Payment 'RECEIPT' for your kind apprisal.

I had to call my mother in law, for her health.
But sadly, I could not connect. the dialer tone suggests as "You are unable to Call".
This sad plight of our telecommunication in our country (sadly, INDIA aka Bharat), the sad state of the dacoity by MNC (Vodafone) from the pocket of AAM people...see the condition of hon'ble PM's digital India...

However the Telecaller said...I will get the money back...in 3-4 days...Money is not a thing that can replace the "state of mind" while I could not connect to my relative...
It is embarrassing situation while the country is on the verge of 5G...
The Damn Dacoit VOdafone has stolen my money earlier, too...

My objection is " I seek a Sure Remedy for this condition". For God's sake...No one (common labourer) knows, what scythe has been used to drench their pocket by the blue collars...
Please take immediate action so that the system must not face any corruption...anymore...save us from Dacoits...

I seek an immediate refund...as well as compensation (in terms of full 2 years recharge) for the loss of time and hackle which is deliberatly done in the name of system failure, while my payment is successful (myvi.in) ...attaching the receipt...for your kind perusal...

Thanks and Regards,

Adin Shankar Manna
(on behalf of Dipika Manna)

23 December 2021 time 2.49 am this message is receive

Hello!
Thank you for choosing to access Telsync Games,
You have been charged Rs. 10
Your balance is Rs. 113.31

I not use or subscribe telsync games and any value added services. But amount is getting deducted for games portal pack without my permission. Pls deactivate all value added services and telsync games services. Pls stop this and refund my deducted money.

My balance 2 time auto cut 1 store automatically active. Meine active hi nhi kiya, mujhe to pata hi nhi kese hoga, ek baar 198 par se refund kiya phir 30 minutes ke baad automatically phir active kiya, phir call ki, phir refund huya, ab kya night me ye hi kaam karta rahu, mujhe kisi store me intrest nhi hai, mera balance automatically cut mat karo.

I felt Vodafone is charging hefty amount from its customer... because of too much increase in prices. For sending one sms you have to recharge for 179 rs is this fair ...they are saying ...u can't send sms even i[censored] have amount in your main balance what kind of service is this ...your forcing customer too much for an sms...i find that no plan is available for sending sms below 179 ...in all plans they are saying you can't send sms.what kind of service is this ...what's is use of such plans ...whats use of having balance in my account even if I can't send sms...it's unfair according to me...if my recharge is over and if I have to port then I have to recharge for 179 is this fair ...it's too much ...my mobile number [protected]...

Mobile no [protected] currently on Vodafone RED plan with monthly rental of 799. This plan has been upgraded to higher rental plan of 999 without any communication / or seeking acceptance from Consumer. The simple reason i was given when i had to reach out to customer care after surprised by the bill amount is that the 799 plan has expired & automatically upgraded. But my simple question is how come you can raise the rental without my consent, raise a bill & make me liable for a decision vodafone has made & following up for pending dues with penalty. If the plan does not exist anymore, i should be intimated & taken verbal or written acceptance for change of plan. The term auto renewal, auto upgradation is being smartly used by telecom companies to their benefit to charge customers left right with no ethics of business conduct. When i was informed, It is my right to continue the services at higher rental or disconnect depending on my financial capability to spend on monthly basis for a mobile connection. Consumer in this case had no say & i would like to bring it to kind notice of vodafone that i'm ready to pay as per my 799 plan till date & switch to another plan of my choice if 799 no more exists but I cannot continue with your auto upgraded plan nor pay the excess amount charged on me & resulting penalties for delayed payment till resolution. I also seek support not to disconnect services till resolution is met considering the ongoing case seeking resolution

I'm not able to call from my vodafone no to other service provider such as Airtel/Jio. I have registered complaints 6-7 times in Vodafone customer care yet they are not resolving. It has been 4-5 months since I raised complaints. My monthly recharge is going waste.

Kindly resolve this issue.

A. In the bill generated on 25.11.2021 there are 350 INR added for incoming calls which are missed calls

b. In the bill to be generated on 25.12.2021 I could see 1050 INR for missed calls.
To my surprise a call from +[protected] vodafone vi number came yesterday, which I DID NOT PICK UP for that also 70/- INR got added.

The morning I got this message, that I have been charged to access games and videos. I didn't access anything. In fact, I didn't use it most of the time. And they are charging for what. Are they are drunk or company is planning to steal customers amounts by this. I have charged for 7 rupees, but why I didn't ask anything for. This was the company fault, they are planning to steal money from customers by the allegation, you have done this access. I think I will better overcome from Vodafone network They are useless. They have already in loss, so they are doing like this, stealing money from customers.

My mail id: debasismallik.[protected]@gmail.com
mobile no. [protected]

[protected] i want full information regarding the were about of this person, as he threatened me and created a chaos in my family matters !

I was using the number [protected] with a plan of ST_CR_MV_E_Talk_125_2.
This plan was automatically changed to Entertainment 299 without my conformation and approval.
I use this number with a simple and basic keypad handset and do not need any add on features and data.
this is just used for calling and messaging.
VI india is looting consumers without there knowledge.

Need the same basic plan for just calling and messaging without any addons

I am VI customer and have family plan with VI. I have problem with network issue and calling issue from the VI network. I tried to call 198 and 199 customer care number but there is no option for talk to customer care representative. I visited VI store couple of times but they are unable to resolve the issue and even very rude behaviour. Please advise me what I have to do for this issue.

Hi I am Tapajoy Sarkar recharged 78 rs pack by free recharge online portal on 19th dec 2021 to validate this mobile no- [protected] though it recharged successfully but still it stops me to make out-going calls on this recharge pack it validates my no for 89 days and also I top-up rs 10 and still I am unable to make calls.

vodafone mobile company make so many hassles and complexities on their recharge plans and also to get info by dialing 144/198 or to check balance and validity whatever! if someone tries to check vodafone balance then this company shows balance 1 / balance 2 and so on!
every time this company skyrocketing the price of each and every pack or shorten it's validity. very annoying to make or to connect call in vi customer service. I tried 4/5 times unable to connect call.

don't know why this recharge pack hovering on online and every recharge pack has no detailed information or has some kind of misinformation.

I need a quick resolution within 24 hours as mobile is a very important and mandatory things in our every days life so please do it quick. I am not asking you to refund me but asking for to able to make calls and extend it's validity as it saying on online portal.