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Vodafone India Complaints & Reviews

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Last updated May 7, 2024
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Vodafone India reviews & complaints page 552

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D
darth_ve
from Yamunanagar, Haryana
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Worst customer service

Website:www.vodafone.in/help-support/vodafone-offices-karnataka

Hello sir/madam
I have been a Vodafone user from the past many year
I had no problems until recently
My balance gets deducted for no reason .I get messages about activation of random packs of which i know nothing about and my balance gets deducted and this isn't the first time this is happening.even last month same thing happened
I have been trying to contact customer care from the past 3-4 days
I am getting...
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Address:Khordha, Odisha, 751024
Website:vodafone.in

Hi,

Date of incident : 17-apr-2017
Service network : vodafone in
Area/circle : bhubaneswar, odisha
Number : +91-[protected]

I raised a request for porting code on vodafone so that i can switch to any other network, and after that every hour i have been receiving call (6 times in total) from customer care, asking about my problem, and whenever am about to relay my problem, they are disconnecting...
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V
Vishalpav3
from Mumbai, Maharashtra
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Data pack issue since 1 month

Address:Mumbai City, Maharashtra, 400093

I do got offer from.vodfone for duble data but from 23march i have not receive any extra data which i sappose to receive
And mental harrazment is more happen in the same case
Vodafone has comitted me on 30 march they will do take action on this till date i have not receive any action
Recahrge date
23 march
3 march
And etc...
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P
poonamkoli
from Badvel, Andhra Pradesh
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Money deduction

Address:411028
Website:vodafone

On 17th of april 2017 at around 03:05 pm vodafone india deducted 150 rupees unnecessary for the service which i did not subscribed (service name - TV all channel pack). I want my money to be refunded as soon as possible. There are many similar complaint as i have seen on the complain box. Vodafone India should look into this matter seriously as there are many similar complaint which is not expected from your company, otherwise you loose your...
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K
kdmajethia
from Pune, Maharashtra
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Not able to process data request

Address:Rajkot, Gujarat, 360004

As shown in the image below when I dial *111*2*2# this message comes everytime. Even data remaining is not shown in my vodafone application. I even talked to vodafone helpline number but they says that it might be some server down error. This problem is consistent since one week now. Are your server down so long? My other vodafone number shows data available. My vodafone number with the mentioned problem is [protected]...
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M
Mritunjai Maurya
from Ghatampur, Uttar Pradesh
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Vodafone Wrong number recharge by mistake i want my money refunded

Address:Lucknow, Uttar Pradesh, 226026
Website:vodafone.in

Sir, I was doing my recharge of Rs. 197 on number [protected] but by mistake I wrote the number [protected]. Please cancel the recharge and refund the amount. I did recharge through paytm with account no. [protected].

I would be very grateful to you if you refund the amount on above mentioned paytm no.....
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K
Kamal bhakuni
from Pune, Maharashtra
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Unbilled amount charges activated by vas automatically.

Address:Pune, Maharashtra

Dear team,
15 day back i convert my vodafone prepiad no.to postpaid vodafone no.(port in ) from pune location circle.
Now a days unbiled amount automatically incread up to ruppe 230 with activating any vas services by me.

If this is the way of your company for chargeing unofficial amount which we are not using.

This type of fraud by charging extra amount is not exceptable.

I already...
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S
singh2487
from Phagwara, Punjab
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Unauthorised balance deduction

Address:Jalandhar, Punjab, 144012

I am regular user of above sim since last three month. On 16th april 2017 i had borrowed an loan of rupees 10. Out of these 10 rs. I had spent hardly rs.2-3. The balance of rupees has been deducted from my sim in an unauthorized way. On enquiry of the same i was not given an satisfactory reply by the vodafone customer care. Pl investigate the same...
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D
debasree
from Delhi, Delhi
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Refund cheque not received even after 4 months

Address:Kolkata, West Bengal, 700078
Website:www.vodafone.in

I have shifted my 10 yr old post-paid no to pre-paid one in 10th dec'16. 10th of every month was my bill generation date, but the bill was not showing in the system, so whatever due it was showing, i had to pay the total.

On 16th jan, i received following:
Monday, january 16, 2017 5:06 pm
To: debasree das
Subject: refund notification

Dear customer,
This is with reference to your vodafone...
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S
Srinivas Mahendran
from Bengaluru, Karnataka
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Customer care

Address:560048

Pathetic customer services.

The system keeps barring of the number even if you were not successful in reachout to the customer care.
Once barred had to wait for weeks to gether to get unbarred
Cannot reachout to the customer care at all

I can reachout to customer care from anther phone i.e., as Airtel or other services opting the option of new connection request. Only then they respond and we can...
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D
Deepika Panickar
from Mumbai, Maharashtra
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No internet facility

Address:Thane, Maharashtra

I converted my prepaid sim to postpaid on 07.04.17. The sim got activated but from 10.04.17 im not getting internet facility. Sine then i have been calling ur customer care but not getting any positive reply from them yet.

The only reply which i get is that internet facility is unavailable due to some technical reason. Your executive ms. Ankita & vaibhav assured me that it will get activated within 24 hours but its been a week...
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A
Anil Arunalayam
from Bengaluru, Karnataka
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VAS Service Scam

Address:411013
Website:Voddafone

My Number is[protected] and a loyal customer for years.
Vadofone activated somethinh callled Value added Service and I didn't notice my bill for years.This has been going on years and looted lot of monet from me. I never asked for VAS, but customer Service gave some wiered reason of visiting some sites for activating this.

I need all my refunds and and apology for making a loyal customer fool over years.I also think...
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S
Sushma Reddy Gurijala
from Hyderabad, Telangana
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Dec activate SIM

Address:Hyderabad, Andhra Pradesh, 500050
Website:www.vodafone.in

Hello, I lost my Mobile having Vodafone Postpaid Plan SIM number [protected] which was registered at Vodafone service center Chandanagar, Hyerabad, Telanagana.

As I am out of city, please deactivate SIM which is lost as i will not use that contact number any more.

Please do it asap to avoid any outgoing calls from that number.

Thanks & BR,
Sushma...
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C
Chitransh Shekhar
from Delhi, Delhi
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I'm complaining about my Vodafone internet speed

Address:New Delhi, Delhi, 110026
Website:www.vodafone.in/home-mumbai?section=consumer

I have made a data recharge of Rs255 for 6 GB's of Internet for 28 days. Surprisingly it isn't working well where i live inspite of having full network access, when I am calling Vodafone customer care, in reply, it said that we aren't able to connect the call with our executive. Now in conclusion, the days are passing without using better internet....
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N
Nishan Dsouza
from Bengaluru, Karnataka
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Receiving bills after cancelling service

Address:560071
Website:www.vodafone.in

After cancellation of service vodafone is still mailing me bills and the funny part is the mail states we tried reaching you on the number 9742*%&#$% (Which is the deactivated number)

All mails send across to vodafone are only acknowledged by a system generated mail and a fresh mail is send by some new department or person, it has now reached a legal situation were they have sent me some legal mails (Which i don't know how...
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B
brittocbe
from Kanchipuram, Tamil Nadu
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Data complaints

Address:641028

My mobile numbers [protected], [protected].Still we get lot of trouble from data using time. Some adds we get browsing time touch that we loss money 30rs or 40rs in my account. I am lot of time completes given to customer care but everyone told me to download app add blocker. Still I am get same troubles. So please do the needful as soon as possible....
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P
Prashant Nagarkar
from Mumbai, Maharashtra
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Wrongly charged for calling 51717

Address:Mumbai City, Maharashtra

I have been wrongly charged 672 rs. For calling 51717 by vodafone india which actually i dont make that call. They said i called 48 min. On this no. Which actually unbelivable. Other side they refused to accept that is vodafone service no....
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P
priyesh bhagat
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Outstanding bill for no service

Address:Mumbai City, Maharashtra, 421306
Website:www.vodafone.co.in

I was using Vodafone contact number [protected]..But due to service issue I have asked them to deactivate my service.but they told me that you can continue your existing plan lifetime which was valid only for 3 months.

After completion of 3 months I had stopped using my plan but Vodafone even charged my rental plan of rs 399 per month and now bill comes up to 3000rs I have not used single rupee service of them. Now they have...
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S
sanjeevmalhotra83
from Delhi, Delhi
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Behaviour and misguidance

Address:New Delhi, Delhi, 110018
Website:[email protected]

I sanjeev malhotra [protected] being with vodafone from 10 years but from last so many times ther customer care executive behaviour and nature is very rood and unacceptable. They hung on customers and never helpful and out of 10 people 1 will transfer the call to superviosr. They have no intention to help the customer and always behave very roodly. I am upset about this and would definately change my service provider....
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D
Dharati Dani
from Mumbai, Maharashtra
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National outgoing roaming charges

Address:Mumbai City, Maharashtra, 400607
Website:Www.Vodafone.in

Dear Vodafone colleague,

I'm Vodafone customer since 2004.

Last year, I've changed my Vodafone circle from Vodafone Ahmedabad to Vodafone Mumbai. I'm staying in Thane & I'm house wife.

My no is +[protected]

I have seen my last three bills today and surprisingly I came to know that I'm being charged for national outgoing roaming charges. When I checked it in detail, I came to...
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