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Vodafone India Complaints & Reviews

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Last updated Apr 28, 2024
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Vodafone India Phone Numbers

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+91 98 2009 8200
963
526
+91 22 7171 5000
890
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Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

Vodafone India reviews & complaints page 572

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E
Er Rishi
from Lonavla, Maharashtra
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Re correction of recharge

Address:Thane, Maharashtra, 400612
Website:[email protected]

I had recharged of rs 250 talktime on my vodafone card of number [protected] but by mistake of retailer the recharge has gone to someone whoes number is [protected]. Plz i want my recharge back on my [protected] as soon as possible...
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K
khushi kartik
from Panipat, Haryana
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Access fee

Address:Faridabad, Haryana, 121006

I recharged 2 times my first recharge was of Rs.95 on 16 march 2017 talktime recieved was Rs0.41and Rs.82.20 was deducted as a subtitle of ACCESS FEE...i got only 0.01 as new balance and on my second recharge amounting to Rs128 on 19 march 2017 Stax was 16.7 and Access fee was 108.42 and my new balace was Rs 0.0... Is vodafone looting its customers as a term of Access fee????...
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M
Mukesh Singh 1990
from Mumbai, Maharashtra
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Balance deduction and the customer care services are revoked unnecessarily

Address:400701

I had faced a unexplained deduction of Rs 75 on 16 march 2017 . After reporting the complain it stays unattended till date and also my customer care services are revoked . Whenever I call 198 or 199 it does not let me speak to the customer care. I had to report the complain from the gallery in Turbhe . My complain number is 87672177. And my number is [protected] ....
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V
vjyvbk
from Bengaluru, Karnataka
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Vodafone dotbot unauthorized deduction

Address:560086

On 20th march 2017 i received a message from vd - vfcare that hello! Dotbot pack is now active on your number, as requested. This service is valid till[protected] and a 7 days rental of rs.35 has been deducted. Your current balance post service activation is rs.19.134. To deactivate sms stop to or call 155223 (Toll free)..

Even i contacted the customer care online support, they are saying that. It has been activated form 3rd...
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Address:Mumbai City, Maharashtra, 40p095
Website:Vodafone.in

I requested to move my number from postpaid to prepaid whislt i was in India. The female in bhyandar west store told me she has done it and within 48 hours il have to call 59090 to verify and use prepaid sim. I paid my outstanding bill and also 500 for a recharge. When i called vodafone after 48 hours they told me no actions were taken on the account so it was delayed. The next person took the request but it was delayed and i had to travel...
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Address:781028
Website:www.vodafone.in

I am a valuable customer to vodafone since long 8 years but now this is extremely discreditable that since last 3-4 months various nuisance services/ packs are being subscribed on my number that too without clicking on any tab of my phone and huge amounts are also being deducted for the same without any intimation.
This is quite reprehensible on their part that those nuisance services are keeps on being activated on my number while...
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K
kochharsurinder
from Noida, Uttar Pradesh
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Security return

Address:New Delhi, Delhi, 110018
Website:vodafone

I have a vodafone prepaid number: [protected]

I have not received this number security money as i was told by customer care lady and janapuri store earlier it would be adjusted in 60 days that have not been done.

Please resolve the issue as soon as possible.

Address:
K-51a first floor, new mahaveer nagar, near janakpuri east metro station, new delhi 110018
Alternate number: [protected]...
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D
dipak123456
from Bengaluru, Karnataka
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Postpaid billing overcharged

Address:Bangalore, Karnataka, 560067

Hi,

I had requested for deactivation of my vodafone postpaid connection as there was no network on my number for 45 days. Immediately I got a call and was offered a plan of 499 (unlimited calls) for 249 applicable for 6 months. Since the executive was literally begging me to continue the number, out of irritation I said ok activate it. That executive instead activated a plan of 1299 on my number and since then I am being overcharged...
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M
Manoj Vemuri
from Hyderabad, Telangana
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Service

Address:Krishna, Andhra Pradesh, 521165
Website:vodafone.in

I have been contacting vodafone zonal office and vf store from 40days...and emails no one is responding...what a cheap service i have never seen like this...
I have paid 1785rs extra and i have ported cheque has issued but not recieved no one is solving **** company...No response from nodal Andhra pradesh officer every day calling 2-3times from past 15days he is not answering..
Mob-[protected]...
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R
rizwanggc
from Dabhoi, Gujarat
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I am not found 4g speed on my 4g recharge pack

Address:Bhilwara, Rajasthan, 322201
Website:[email protected]

I am convert my Sim In 4G and i recharge 4G plan 343 but I am Not found 4G Speed on my Phone Network Show Only 3G.. Please Solve My Problem......
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A
Ada321sri
from Basti, Uttar Pradesh
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Automatically Balance Deduction

Address:Lucknow, Uttar Pradesh, 226201
Website:Www.vodafone.im

Hello,
Am using vodafone number [protected] and it geting automatically balance deduction from 19th of march 2017.first it was 104 then it become 63 then 22 i talked coustmer support but they told they dont have data about this issue.i want my money back.its not way of any service to give they dont have proper reason why balance deduct just telling not have data....
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R
Rajesh kumar 2000
from Mumbai, Maharashtra
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No 3g or 4g tower in my area

Address:Jabalpur, Madhya Pradesh, 482008
Website:www.vodafone.co.in

Dear sir,
It is my duty to inform you that in my residential area there is 3g tower of every other companies except my favourite and liked company vodafone.
Here we have only 2g network of vodafone. Due to this we face a lot of problem in working through internet as in the times of 4G we do not even have 3G network. The 2G network here is not suitable for doing download or watch videos online.
I don't want to change...
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R
raj.trivedi
from Mumbai, Maharashtra
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Falsely Charged for 51717 VAS Number

Address:Mumbai City, Maharashtra, 400013
Website:www.vodafone.in

I have been charged for VAS Charge for Rs.1200 for calling a number 51717. I have never called this number and when i got connected to Vodafone customer service rep and asked which number is this VAS for, he does not to know what VAS number it is. I googled it and came to know it is astrology vas charge. It is seriously pathetic that they are charging when i have not called. I have also seen numerous complaints about the same on consumer...
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V
vivek5620
from Baloda Bazar, Chhattisgarh
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Unauthorized vas activation over 7587805905

Address:Chittorgarh, Rajasthan, 323307

So Vodafone has started earning money through unauthorized VAS activation over Customers numbers without taking their consent. This is 2nd time in the week I got some VAS service activated over my number [protected]), previously they refunded it saying that next time they won't refund it. So this time I got a balance deduction of 45 which was twice the last amount. I never activated any services named SILK PACK. Kindly help me get my money...
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S
shuvasis sen
from Bankura, West Bengal
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Connection withdrawal due to false enquiry report

Address:713104

My ph. No. Is [protected] from burdwan. Withuot any enquary & information disconnect my service from saturday 4.30 p. M. I complain through phone & physically reapetedly to mr. Suman deb of burdwan vodafone store, located at g. T. Road. Burdwan - but till now my connection is invalid. Icant use outgoing call, net surfing etc. Pls. Take action immidieately. Thanks...
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A
ash1387
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deactivating my internet and call pack worth rs 347 after dialing 1925

After vodafone cut amount from my main balance after my internet pack expired, I dialed 1925 and deactivated my internet service from my number. The pack I was using offered 1 GB /day for 56 days and free calls for the same. I called the next day and activated the internet service. But they deactivated my internet and call services. I called the vodafone customer care. Their explanation is that if I deactivate the service, my package which...
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P
PRATIK SATYA
from Kolkata, West Bengal
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False money deduction from vodafone

Address:Kolkata, West Bengal, 700120

I have just received a message at 7:21pm today stating that "dear customer, your waiver of rs. 69 against the service dnld-d2c_verse_ipayy_verse has been processed and will be updated in your account today" and suddenly rs. 69 has been deducted from my account. When i called customer care, the respondent (Name mr. Partho roy) informed me that the service was activated from my phone. I know that is not true, as i have not activated or downloaded...
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A
Arpan Kumar Pradhan
from Ingraj Bazar, West Bengal
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For 4g network

Address:721659

My locality have not a 4g network. Please do some thing...
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G
gemini jha
from Delhi, Delhi
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Reversal of data browsing charges

Address:110075
Website:www.vodafone.in

Dear sir
I have activated 300mb 4g data on 16 mar 2017.for booking my train tickets on irctc website.but no network or net signals even 2g were catch on that time.and I fail to book my ticket.on 16 march I have also complained on customer care but no action taken regarding.On 20th march I have complained avail to reversal of my data charges that I have useless, they deny to reversal for the charges.kindly help me for the same matter.br...
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L
Lo Hit Katowal
from Guwahati, Assam
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Poor network

Address:784112

Poor network in our village...
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