Vodafone India Complaints & Reviews

My vodafone postpaid mobile number is [protected] . send bill to my id: jagdish.[protected]@gmail.com plz response as soon as possible.

I am sending messages on 1900, 1909, 111, etc. like this no. but, messages couldn't send.
I am complaining about this problem to Vodafone Customers Services but, they are not giving me any proper solution.
I called many times for this problem.
But, till they didn't gave me satisfied solution.
So, I am requesting you please resolve my this issue.

Not allowing to port by playing games...its a serious offence
and not just one account they did it to both the accounts and i think to others also.
i had applied for port to jio and asked for upc
so they hiddenly charged me extra rs 90 as immediate charges (adjusments) which has now showen in my bill which didnt showed in unbilled amount and once i pay above the unbilled amount and still my porting get cancelled.
and they now say it was system error and they will rectify it now.
seriously vodafone thinks consumers are fools.
they should be draged to court for this.
[protected]XXXXXX
[protected]XXXXXX

I complained about the service calls are more disturbing to me. I contacted customer care and requested to stop such calls for about 2months but no response to it, I was told to wait till 7days but no regarding action for nearly 2months. so I am very hated to your network and customer service and I am going to change my network to AIRTEL.. Magizhchi..!

I was getting a recorded IVR message every time i was making a call that by recharging my number with Rs. 348/- I will be getting unlimited calls both local and std and 1 gb 3g/4g data free per day for 28 days. So i recharged my number with Rs.348/- adn what i got was 50mb 3g data for 28 days along with unlimited calling. So I called customer care and they told me this offer is not valid for my number. I told him that i was getting ivr messages from vodafone about this offer so he told me that he dont know about this and can not do anything. He even refused to register a complaint.

I am fed up with this kind of behavious and want to port out

VODAFONE – MOBILE NO.[protected] Complaint – Vodafone No.[protected]
March 28, 2017

Subject: Vodafone No.[protected]
My Name: SUSHIL KUMAR SARKAR
My City: KOLKATA
My State: WEST BENGAL
My Complaint Against: VODAFONE – MOBILE NO.[protected]
Complaint Category: Vodafone Complaints
Claim Amount (Approx.): 3152.46
My Complaint Description:
My daughter had a Vodafone prepaid mobile connection bearing number [protected] with data pack facility. In February 2015 she became seriously ill and could not recharge the same till July, 2015. She recharged Rs.251/- at the end of July, 2015 but could not utilise the same as she could not operate her mobile Later on myself & my daughter visited a Vodafone Store and narrated everything . After listening everything in details from us the store keeper instructed us to change the plan from prepaid to postpaid & in post paid plan Rs.251/- will be adjusted automatically At first we did not agree with changing of plans but store people made us convinced & assured after 3 months post paid plan will be changed to prepaid. In November 2015 a representative from Vodafone came to our residence claiming an amount of Rs.3152.46 but could not show me usage details which was asked for. Please note my daughter took out her sim from the mobile in August, 2015 and got a new connection. My daughter is getting letters from them threatening her with severe legal action, confinement etc which is unexpected. Anyway yesterday she got another telephone call No.[protected] from Vodafone threatening her for paying the amount & at the same time quoted the names of some lawyers she should meet immediately or else pay the entire amount failing which serious legal action will be taken. As law abiding citizen we want justice & that's why praying for immediate intervention. My daughter brought this matter over phone yesterday to the notice of Shri Sanjay Pramanick Grievance Cell, West Bengal Consumer Forum

Dear Sir,

Same problem continuing as i lodge complaint earlier also but nothing done.
Earlier Complaint ID: 1522785

Now same thing happening...now i will not accept this n damn i am serious about this.
screenshot is attached,
date:27.03.2017, 28.03.2017

Mobile no: [protected]
All balance should be refund and rest this service should be permanently blocked on my number of such useless VAS.

I want to block each and every incoming sms on my phone. i talked to your customer care representative but they are unable to help me.
i think it would be done by sms barring, i tried that also but it say "connection problem or invalid mmi code
can you please help me out there ..it is very urgent for me
and really i want to block each and every sms i recieved please tell me how can i do it

On 28th March 2017, some click Nation pack has been activated out of nowhere on my number [protected] and [protected] costing 35rs weekly. I need return immediately. Such cheap tactics for earning small amounts are, though, expected from Vodafone. It keeps doing this. Rubbish way of working and earning.

I bought new simcard on 27 march and time is 4.30 pm from the vodafon mini store at mosali gujarat.
A Store person give all instructions gently and said me my new sim will active within 24 hours.
But still 30 hours gone my simcard is not active.
So pl be needful and resolve my problem

I am not getting any network on my phone for the past 5 hours. I am on a business trip and I am handicapped. The customer care executive told me that it will take 24 hours.

Since this is the only number I have I am not in touch with my family and office.

I dont want to continue my vodaphone posepaid sim.i need convert prepaid vodaphone.many time i call customer care but they could not suggest easy way to convert prepaid.if they convert prepaid or i will action on vodafone then vodafone service out of my life.

Dear sir,

[protected]
I was porting out of vodafone maharashtra when chnaging my circle to haryana and I was asked by vodafone to not port out tonother operator and change my circle in vodafone haryana only rather than going out and was promised same plan as jio saying i will get 346 rs plan with unlimited calling and internet. But now after porting to voda haryana they are deniying this pack saying not avlbl for my number. Please help in this regard and denial of service and cheating
Regards
Mobile
[protected] - haryana prepaid
Sachit Nagpal

I am fed up of Vodafone... Sometimes there is unnecessary balance deduction and tariff activation... Now am getting roaming issue... When I was in roaming I registered a complaint of network blockade but when I returned to my own state the network came but then I wasn't told that the problem is of extra commercial use... I didn't receive any such warning... Again when I am in roaming I am facing this problem and the customer care executive simply says that u need to return to the state u where u purchased the sim which is seriously not feasible

I have post paid number [protected] in my wife name romi saha date of birth 17.12.71
after 8 month back today i have received post paid bill detail in my home i am very much surprise to see that you are charging monthly rental for data net Rs.250.00 from 28.Aug.2016

i have visited visited to your vodafone from their i got all detail more over we have not used not a single day you net you can check my record .

This month i pay full amout of bill Rs.784.00 mobile no.[protected]

If i am get refund of my my rental bill Amount Rs. 250.00 from sep .16
upto feb .2017 Rs. 250x6= 1500.00 . i will surrender this sim or shift to other company i have another vodafore connection No.[protected] i do cal many ISD by this phone that one also i will shift to other company..

Now its your company desire what they want and i am member of Hindusthan times, Delhi i will put this to complain addition also .

Thanks & regards

My vodafone number: [protected] (BIHAR)

I Have compained 23.03.2017 in vodafone store DELHI, For replace my number but no any answer'
Aaj 5 day se maine complain kiya lekin mera no. start nhi huaa
please help me
[protected]
Mukesh kumar singh.

Dear Sir/Madam,
I am Vodafone postpaid customer and want to convert my connection to prepaid. I have given this request on[protected], and called several times to the vodafone customer care. But they have not done the prepaid connection till[protected]. I have paid the amount whatever the amount they have asked.

I am helpless, as this a quite important number and many of my friends, relatives and officials are having this number.

Kindly advise what to do in this situation.
Regards,
Bhupendra Parmar
[protected]

Please block my mobile number [protected] as my phone got stolen 4 days back. I am not able to visit the store and do it personally because o[censored]rgent work happening at office.

Kindly do the needful and inform me back on my alternate number [protected].

Thanks,
Zanane Rajsingh.

Dear Sir,
Thanks for your response.
As informed in trailing email that I am only holding the MNP to Airtel for your clarification on matching the Airtel plan, as one of your phone banking executive promised me to activate on 13.3.17.
However, I am very clearly telling you that you are the worst service provider in this UPE circle in the following counts:
• There is no control of plan, any phone banking can promise the moon but do not honour the same.
• The VAS is being activated in the drop of a hat without any confirmation from the customer. Then reversed when the alert customer demonstrate.
• The billing is not transparent, the same promotional (8 GB free for three months) data plan has been activated twice in my number.
• The responses are with fake phone call from customer care which was never reached the customer.

This is my last email communication to you with a hope that you will improve on customer care front.
I would be giving the MNP code to Airtel for transferring my phone number at the earliest.

Regards.

Chinmoy Biswas
Vodafone No. [protected].
===================================================
From: Chinmoy Biswas
Sent: 20 March 2017 12:06
To: vodafonecare.[protected]@vodafone.com
Subject: Plan for Vodafone No. [protected]

Dear Sir,
This is to inform you that, Airtel have started the following monthly tariff plan in my other mobile no. 7850**0590.
•
• Rental 499 with 100 Rs Cashback for next 6 months. (effective monthly tariff Rs. 399/- plus taxes)
• Unlimited Local + STD
• 6 GB 4G data (plus 10 GB extra 4G data freebee for next three months)
• Free roaming incoming, (outgoing roaming calls would be free from 01.04.2017)
• 100 SMS (L + N) per day.

Please see whether you can match the above tariff of Airtel, otherwise I would initiate the MNP to Airtel (porting code VE299629).

Regards,
Chinmoy Biswas
Vodafone No. [protected]

Money deducted Rs 100 for MOBILE MELA service for Mobile - [protected]. We have not asked to start this service, this is cheating to customer. Request Vodafone to reimburse the money.

Please take a strict action against service provider. I am a regular customer of Vodafone. Starting any service without asking concern and cutting the money is not correct. Request you to look into this concern ASAP.