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Vodafone India Complaints & Reviews

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Last updated May 7, 2024
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Vodafone India reviews & complaints page 602

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M
Manu Paul
from Delhi, Delhi
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Balance Deducted 20/01/2017

Address:721134

My name is Manas Paul. I am a customer of Vodafone West Bengal. My number is [protected]. Today, this number has deducted 34/- 20/01/2017 By four in the afternoon. Vodafone Call help line, I think, and said to me, sir, you were playing a game on your balance deducted use Nokia 1100 model, the 1100 model Now tell me how you (Vodafone) game play. 12p.m noon until the afternoon my phone call or SMS did not come 5p.m. In this way, if you cut the...
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S
Sandra Rodrigues
from Mumbai, Maharashtra
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Excessive Bill Charges

Address:Mumbai City, Maharashtra, 400051
Website:www.vodafone.in

Dear Sir/ Madam,

I have a post paid connection [protected], on which the dues unpaid as of 23rd Dec 2016 was 3440 Rs, to which also I had issues. Vodafone Company sends two gentleman to my residence for recovering the money. I agree to pay some amount of Rs 2000 and 1000 I would pay later by week end. These gentlemen said We will come back in the next week and collect the entire 3440. After a weeks time I get a call from a...
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Address:New Delhi, Delhi, 110059
Website:VODAFONE

On 18 January 2017, I had recharged my mobile [protected] for Rs.68/- accordingly 0.25 per minute was to be deducted but charging at higher rate for local mobile to mobile calls.
It is really unfair business practice by the VODAFONE....
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A
Ashu Mariner
from Mumbai, Maharashtra
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Dotbot activation cancellation

Address:Varanasi, Uttar Pradesh, 221001

Kindly stop dotbot subscription on my Vodafone mob no. [protected], I am not getting any responce from customer care to stop this, pls stop this service immediately without any more deduction. Thank u...
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H
Hrishi Joshi
from Mumbai, Maharashtra
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Consumer Complaint - Against your Generalised Automated system

Address:Mumbai City, Maharashtra, 400061

Hi this is Hrishikesh Joshi.
I've been using my Vodafone number [protected] for over 12 years, since orange days.
This complaint is regarding the degrading customer services that you provide your customer.
There are various customer care centres but none actually providing satisfactory care and concern to your loyal customers. They are only looked after while buying new connections, otherwise they are made to stand in...
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Address:600110
Website:vodafone.in

Receieved message like VDS AJDESIBEATS pack is now active on your mobile number, as requested. 30 days rent - Rs 150... they are demanding to send message to stop..

i never requested. this is not the first time... they are cheating with billing.. if tried to reach customer care ivr is so irritating taking atleat 30 mins to speak.. it s not user friendly...

cheating should be stopped.....
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M
martin1975
from Ernakulam, Kerala
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NEtwork Problem

Address:Ernakulam, Kerala, 686693

Hi I am writing this mail after requesting for so many times to resolve Vodafone network coverage issues in my area.I am a loyal customer of vodafone more than 10 years.Also i have been using three vodafone postpaid numbers [protected] /[protected] & [protected] . I Never defaulted on my bills ever. For past 6 months there is an issue of Vodafone network - signal is very very poor and call dropping also in my area. There have the issue no signals...
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S
sateesh8844
from Mumbai, Maharashtra
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Unauthorized deductio n

Address:416010

Yesterday (19.01.17) the company deducted Rs.35 from my main balance against DOTBOT Pack for 7 days. i hadnt activeted any pack like this. I replied for deactivate this service. The service was deactivated but balance of Rs. 35/- no credited to my main balance. Today (20.01.17) company again deducted Rs. 5/- from main balance for same Pack for 1 day.
If i didnt activate any plans then company why directly (without my permission) deducted...
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M
mehara91agn
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rs35 deducted from my Account without my consent

Address:Pune, Maharashtra, 411028
Website:Vodaphone prepaid services

35 rs was deducted from my Vodafone number yesterday 18/12/2017 on account of a DOTBOT pack which I never activated! I immediately sent a service message for stopping this service which I never even initiated.
And this is not the first time such unauthorised deduction has happened. I want you to write me back stating what was the reason behind such inconvenience. What is this DOTBOT pack and WHAT SERVICE does it provide!!! Stop it...
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B
Babanrao Ganer
from Bardoli, Gujarat
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Vodafone DOTBOT activation automatically & deduction of babance

Address:440021
Website:nil

I (B F Ganer) never activated Vodafone DOTBOT service on my mobile no. [protected]. But vodafone activated this service automatically on 5/01/2017 and deducted Rs. 50/- automatically from balance.
Kindly arrange to refund the deducted amount at the earliest.
deduction of balance by fraudulent means is a surgical strike by vodafone for profit....
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B
buddyhardik
from Ahmedabad, Gujarat
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Auto activation of service.

Vodafone activated some kind of DOTBOT service on their own. They deducted ₹35 from my main balance a/c. I've deactivated this service but I want my money back. Please look into the matter Vodafone and further request my approval for activating such services. I want my balance back. Please look into the matter. This wasn't the first time. It has happened twice. At first time I thought it was my mistake but when it happened the second time...
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P
Poonam Akhankar
from Nagpur, Maharashtra
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Dotbot deduction without authorization

Address:403801

Refund my deducted amount or else I wl complain in consumer court...evry now n than...deducting money without authorization....
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P
pankaj kumar sharma
from Delhi, Delhi
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Regarding recharge

Address:Saharanpur, Uttar Pradesh, 247100
Website:www.vodafone.com

Dear Sir,

I m the customer of vodafone last 4 years.I had recharged my vodafone no of Rs.344 on15.01.2017 which is mention in your plan that STD/LOCAL call unlimited but it is not mention that it is not applicable in roaming while our balance is deducted from my balance.Who is responsible for that.
So I request to you refund Rs.344 back in my main balance.

Regards,
Vinay Kumar
[protected]...
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J
Jared Gilkes
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Took money from my account

Address:Nol1k0

Took money from my bank account when i dont have any services from Vodafone due to the fact that i live in canada and your services are only for United states i have all documents that is needed to verify i want my money back or i will look into pursuing legil action i am beyond frustrated i have filed many complants and lost money due to nsf charges that occurred because of this please help fix this unauthorized transaction...
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T
Tej Bakshi
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International roaming

Address:Jaipur, Rajasthan, 302017

Been in uk for last 6 months & paying for international roaming facility every month even though I don't use it.. Now want to use it but can't get any signal . Been trying to resolve through chat but everyone promise that will be sorted within 24 hours, , no luck, complain no is[protected]. It's unbelievable that the need to know date of birth & registered email id for so called security, , , don't understand this Indian bureaucracy every...
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A
Ashley maria thomas
from Ahmedabad, Gujarat
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Unwanted pack activation

Address:411040
Website:Vodafone

I received an SMS, saying that I had requested for activation of CLUBHOUSE pack, which in fact I hadn't. I wish to stop and get my money refunded. This is the third time this month my money is getting cut on packs I haven't requested. I have already lost nearly rs200 on services like this. Even if the money is getting cut, I wish to know more about the services. But right now I would really appreciate it if I get my money refunded and an...
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A
Arjun_itis
from Ahmedabad, Gujarat
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Dotbot-pack-unnecessary charging-vodafone

Address:Thane, Maharashtra, 401501
Website:Consumer complaint forum

I recieved a message from the vodafone stating that they have deducted the balance for activating DOT BOT pack. I have never heard of such package. And dont know benefit of same. This new business trick by cheating customer. Everyone shoul stop using such service who cheat cusomer. I will port to some other and will inform to all my colleagues, family freinds to stop using vodafone. We customers should protest against such fraudlent move...
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J
jitendraloveyou123
from Gurgaon, Haryana
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Pathetic services and rude behavior, complaint still not resolved

Address:Mumbai City, Maharashtra, 400013
Website:www.vodafone.in

Dear sir/mam ( Consumer Court),

I'd purchased two post paid connections of the Vodafone. After few months they have been charged extra money. Even the customer hasn't subscribed any VAS nor GPRS. I'd given the complaint against their CEO (sunil.[protected]@vodafone .com as well as international CEO nick.[protected]@vadofone.com) but still no get any positive reply then i decided to deactivate both the connection, had a few words regarding...
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V
Vickki Marothi
from Kolkata, West Bengal
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Sim up gradation to 4g

Address:742103
Website:www.vodafone.net

Dear sir/madam
From 21 days ego I upgrade my number to 4g ([protected]) from Vodafone store( khagra- 742103) bt till now m not get 4g network. After all of this I go Vodafone store but they said me your problem we forwarded to our technical experts, few many times but my problem was not solved....
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C
chandrasen.p
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Overcharged monthly bills

Address:Pune, Maharashtra, 411045

I had converted my plan to monthly from 499 to 249 Rs. a year back. I didn't check my bills after that.

I just checked my recent bills and in every bill I am charged a monthly rental of 499, even when it says I have a 249/month plan.

Vodafone continued to charge me 499 every month for one year despite changing the plan.

Please let me know how I can get this money back...
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