Vodafone India Complaints & Reviews

Dear team,

This is avinash a vodafone subscriber with no: [protected], who has got ported-in from airtel last month i. e., november'2016. i have got a message stating "due to residential address is not in our serviceable area for verification, please visit any nearest store by 3rd december". i have tried to locate the center nearest to me but ended up in wrong address. and on 02-dec-2016, my service got disconnected without any prior intimation and the due date was to 03-dec-2016.

How can a service provider so negligible with a postpaid customer without giving any communication, disconnect the connection? my daily activities and job activities are getting hurdled with this issue. i have been constantly speaking with one of the executive but it too was of waste use as he has been trying to resolve the issue but as his team is not responding properly, he too ended up with sorry. i have submitted my previous provider postpaid bill too for the necessary documents to be submitted but still the issue is not yet resolved. i need the service to be activated at any cost within in short span of time. i am not here to entertain anyone's negligence. i am suffering due to you people with your negligence. is this is the response you give to a port in customer? is this the welcome gift for a port-in customer. i have ported in with many hopes for a better services and options than airtel, but you people made me to feel regret for that hopes.

Hope i will have someone to reach out to me. my alternate number is [protected].

I need the service to be activated by sunday midday or else i will end up with consumer and trai complaint.

I wants to change my name and billing address a for the bellow name and number
My number:[protected]
Name:vasanthu rajasekhar reddy
Address:#699, 17th 'c' main road,
6th block, koramangla, bangalore - 560095.
Land mark:near canara bank.

Sir/Madam
i am using vodafone [protected] past 5years. this month i got 5300 rupees bill. which i got after taking jio sim. i told through phone to stop full internet. but they did not stop internet service and they charge 5300 rupees, when i visit ambattur care they say we can not help. so kndly take necessary action on vodafone for charging un necessary . they are harassing customers by putting extra charges which actually customers do not know. kindly take necessary actions
thanking you
J M BABU

Hi,
I had a vodafone sim - [protected]. I had been using this sim for a long time and was happy with the service. But few months ago i got an overly charged bill. It was a corporate connection with rs 199 rental and 32% discount on the bill.

I was charged for internet surfing which i didn't use and the 32% discount was not included. I complained on customer desk, but they didn't do any thing. I was again charged incorrect next month. Due to the non payment of bills my services are terminated. I was forced to take sim of other company.

The company has deliberately deprived me for the benefits of corporate connection by using foul means. They are harassing me with repeated call and emails for the payment of wrongly charged outstanding bill. I have got a demand letter today, but i will pay only the correct bill amount. If they keep harassing me, i will have to take the issue to consumer forum.

My internet was not working in the month of november.
I lodged a complaint in nodal office of vodaphone, technical team visited my place for network check but nothing happened. the whole month the net didnt work, the bill is generated with rs -650 (net pack charges) + ST.The refund that the company is giving after using just 970MB from a data of 5GB is just Rs300.I dont know what calculations are they doing.No body is helping me.Nodal office desk is not picking up the phone, Other department is disconnecting the call.
Kindly help for the same.I request to help.

In my no. [protected] 8 value added packs were activated without my consent in the month of november and pro rata charges of rs 174.14 has been added to my bill.
Everytime, i am calling 198 for deactivation, they are saying that you are activating it through my vodafone app.
The reality is in my phone there is no my Vodafone app installed then why several vas packs are activated without my permission?
I claim waiver if this 174.14 which is charged extra instead of blaming me or else i will discontinue my membership with vodafone.

I have received a message saying, 'Biscoot Store pack is now active on your number, as requested.This service is valid till[protected] and a 15 days rental of Rs.45 has been deducted.'

I have aked for deactivation. However i want refund for the same ASAP. This is not expected from such a good service provider that any service charges are deducted without request or pre-confirmation.

Quick & positive response is appreciated!

Thanks

For that past two days message service for this number [protected] was blocked. I am asking customer care they told me register telemarketing i am not having any kind of marketing services . I am sending messages only to my friends . I wants my message services again as soon as possible.without message service u can't able to contact my friends for any emergency needs.i am not having any king of telemarketing i just sending messages to my friends only

About Last 15 days I am suffering for this and they are not providing me what I asked before the tariff change.

The tariff has been changed to SEP 149 N CUG but there is no freebies and Rental discount which is active in my given Ref.No [protected] and [protected].
Tariff change request no :[protected] on 10th Nov 2016.
Now I want like the ref No:
1.COFU-500 Local SMS Free RC 50 Y
2.COFU-500 Min Loc M2M Free
3.All STD 100 mins free COFU RC 99 Y
4.Local [protected]@10p/30p(50p/50p) RC 59 Y1
5.All [protected]@.5 base 0.75 RC 49 Y1
6.Bill Discount Rs. 100

My question to Vodafone :

Question 1 : Have you changed my tariff as per my request ?
Question 2 : After the change why you are refusing it to attach the freebies ?
Question 3 : whose fault it is ?
Question 3 : Why have you changed my tariff illegally ?

My mobile phone no. is [protected]. For last three months I have not received my bill statements. I was paying Rs.500/- p.m. on average. I have also given S.I.
for charging to my credit card a/c every month with the limit of Rs.550/- It seems that you have ignored my S.I. completely.

In spite of this My a/c shows Rs. 2, 400/- outstanding. Pl.explain with details.

S.A.Gaitonde.

Respected sir,

I am prepaid vodafone customer. I was purchased new sim from your khopoli raigadh maharastra gallery three months before. Then i two time recharged for internet use or voice pack & that time internet was worked fine. But now my internet pack is end.

Now i want recharge for net. I am trying recharge from payment
But when enter my sim number for recharge that time oprator showing tata docome sim

My own vodafone sim no. Is [protected]

For your information, i am not any trying to portability or etc. Or these number is automatically dived on my other sim [protected]

How could i, please replay & suggest

Than n regard's

Ramakant patil
[protected]

Please help deactivate my Vodafone number- [protected]
The number was issued by my company and is no longer in use now.

I was recharge 497 on 23/11/2016
But seel I dont get benefit wich gave me from Vodafone I already complain so many time on 198
And also email to Vodafone customer care
But there is no reply from them I am requesting to you please help me for this

Since october i have been using reliance jio sim to make calls, send messages and data usage because it's absolutely free of cost. I also have a vodafone post paid connection. Even last month i received a mammoth bill from vodafone though i hardly used it, i made the payment timely and without any complaints. This month they have again sent me a bill of around 750 while my plan is worth around 274. I have hardly made 4-5 calls this entire month. I think they are doing it in purpose since i informed them last month that i would be opting out from vodafone and switch to reliance jio. I am being very very honest that i have rarely used my vodafone sim the past billing month. I am not at all happy with the services and the customer support provided by vodafone. I have no interest in paying their bill since they have been overcharging since quiet sometime. Kindly look into it and provide assistance.
Thanks & regards,
Samikshan majumdar

I have recently ported from bsnl to vodafone last week.i have been promised of best network and 1.5 gb internet and 500 mins call and 135 sms for rs 399 plan.When i started using it i was facing frequent network unavailable issues.i am not able to call anyone or receive any calls frequently.Today i came to know that i was charged 270 rs for VAS SERVICES which were activated without my consent.Please help me in getting the amount refund

I am not staying in a foreign world. I am staying in my own country where i hold a valid passport. Myself vineeth working as a sofwate engineer with a dell in bangalore. Native being kerala and i am using vodafone from past 10 years in bangalore.
I just got a call from customer care telling i have a bill of 400 rs not paid and when i will be making the payment. I informed them my bank account is blocked and will be active in couple of days and due to demonetization i don’t have solid cash with me. They threatned me telling i didnt ask for millions i asked for 400 rs and u should make sure you pay by friday in harsh voice and disconnected. Call came from number "[protected]". I called them and had some arguements where the lady shouted so bad with all "F" stuff and disconnected.
I called back again and she gave to legal expert and he talked to me in kannada. I politely informed him that i dont no kannada. Then he started shouting "being in karnataka, loafer you dont no kannada." i kept telling i need to come to your office to settle things. He replied " i know your door no, i am coming there in no time. This is from collection department.. Please find the audio attached.
Being a non kannadiga and not understanding local language i don’t deserve such bad response from your customer care. More over its not vijay mallya kinda loan which the collection department threatened but just 400 rs.
I am really worried to continue with vodafone now. I will be visiting vodafone store and cancelling the sim today. I filing consumer complaints and police case for this. Seeking your attention in this matter. And a request, i am not staying in a foreign world. I am staying in my own country where i hold a valid passport.

https://drive.google.com/…/0bw1x6nviynz7twmys0o4afrpx…/view&hellip...⇄

Thanks,
Vj

I activated 2gb add on. due to my non bill payment, they immediately deactivated my data service. while i pay the due bill, i had to pay the bill including the 2gb add on which i wasn't used

Dear sir,

My number is "[protected]" using vodafone postpaid service so long. facing issue in billing. i have paid to vodafone but still my number not activated. last month they charged 500 extra for internet while i don't use internet service for same number. after too much discussion they give 300 discount.. and said.. please pay all the dues we will give discount 300 in next billing. but once again i got same issue.. they are not giving 300 discount and asking same amount for internet. even my number is not working while i have paid them. when trying to customer care but not connecting.

Due to advertisements in pop ups while browsing, a pack named "fashion fairies" was self subscribed on my phone, and Rs.90 was deducted. I did not activate the pack, so why should I pay for it. And I don't need any such subscription. This is completely wrong method of making money. The company should look into the matter and my balance deducted should be returned.

I was using vodafone sim since 6 yrs. My no. is [protected]. I took sim in orissa state but I m working in kolkata.Due to roaming facility I didn't get any good call rates.So I changed that sim with the postpred.I used postpaid sim more 10 days.Then my sim was closed, I visited so many times to customer care they told me you have some PD problem.I took your complain Once more vodafone man will be visited your place.so again vodafone man visited my home and they cleared my address and they updated my profile.But I didn't see my number will okay.I call many time customer care and visited many times vodafone main store.my number is not working.Everytime I heard You have diel wrong number. Please help me, I distributed everywhere this mobile number.