Vodafone India Complaints & Reviews

Hi
Greeting

I am aslam pathan using vodafone number [protected] Please check that my connection has been disconnected at present and due to the vodafone fault and you have been tag me an IR in your system that I have done the fraud.

Please to be noted that I have paid the bill on 18nov of 2000rs but your system is re-entering the old cheque number ending with the number 419507 but you can see that payment has been cleared by cheque number 419508 the next cheque which has been issue on the same date of previous cheque bounce due to currency issue problem and I have already told that the lady of collection department has ensure me that after making the payment amt of 411rs will be waivedoff and also the 345rs for the cheque return charges will be also waivedoff the lady which was calling number [protected] and I have send the recording also then also you have suspended my service.

Please check to the details and activate my service as soon as possible and I am re sending the voice call record and please remove that fraud statement as I have not cheated to the company its your company fault and issue

I have called the nodal for the same but they haven't helped me I have been mailed various time to vodafone Care mail and the nodal mail and also COR Sunil sood Appellate.[protected]@vodafone.com, vodafonecare.[protected]@vodafone.com
nodal.[protected]@vodafone.com
sunil.[protected]@vodafone.com
This are the mail I am sending mails but they aren't helping me and sending only the acknowledgement mail only I am unable to get any response from the vodafone department

I have been visited many time to vodafone store also but they say that they are unable to helpout for the number reactivation only the office from nodal can help by mail but I am unable to get support

Dear Vodafone,

I purchased a postpaid line on 18th of July 2016. As I'm work abroad, I requested Vodafone to DEACTIVATE my line with (minimal charges) on the 6th of August 2016 and my line was deactivated successfully.

I traveled out of India on the 8th of August and hence NOT USING MY LINE since this date.

I keep getting Bills for:
1) July to August,
2) August to September,
3) September to October,
4) October to November.

Kindly look into this matter.

Regards,
Michael Philip Lobo.

It's not the first time i'm getting this trouble. I've been charged 165rs (35 rs each time). I have been ignoring this ever since but still the problem sustains. I would stop my subscription immediately after the activation (Which i have not requested). My mob no is [protected]. They are scamming me. Please have a check and refund my money or else i'd have to change the service provider.

Hi,
My Number [protected] is corporate CUG and using this from last 6 years which is barred without any notification due to outstanding amount. I paid my all bill amount on due date after discussion with customer support executive, For extra amount added in my bill of Rs. 1062.70/- and balance outstanding amount of Rs-1063/- paid on 20th Nov. Extra charges Rs-1062.70/- is added NMNP balance transfer which is irreverent and no outstanding is due on at the time of number portability Delhi circle to Karnataka.
At the time of portability bill was generated of Rs-1170/- and I made a payment of Rs-1500/-, Around 320/- extra i paid for bill adjustment at NMNP. after that one more bill has generated and I have paid all amount.

As discussed with customer support executive and he confirm me by mistake extra Amount NMNP has been added of Rs-1062.70/- which you can deducted and pay the rest outstanding amount. after that also my services has barred without any notice and pre-intimation. I have lost all my office contact and lost my project contact due to this service barred.
kindly take this on priority and start my services and provide me mental harassment compensation of Rs-100000/-

Thank you,
Rajeshwar Sharma
Email- [protected]@gmail.com

Please note that i have not been receiving incoming calls and sms on my vodafone no [protected]

However i am able to make outgoing calls and also i can use internet.

This problem of incoming calls is ruining all my business and customer relationship.

Replies by vodafone are pathetic and they simply se we can't do anything.

Even after paying premium charges we r receiving such...

I recharged to my phone on 18th November with Rs.111. However as you can see most of my calls or incoming and I made very little calls to outside. suddenly one day find out that I have zero balance. You can check from my call register that I hardly made any calls at all yet this is one of the many times Vodafone has cut all my money without any viable excuse. I think Vodafone is very unfair indoing so and something should be done with cutting my balance for no reason

I have received from m pesa executive saying i have won prize of 25, 000 cash, SONY LED TV and IPhone 6 and for receiving these i have recharge my mpesa account with Rs.1000 then again with 2000, 5000, 5000, 5000, 5000 and finally to redeem it more 5000. and every time i have been asked to pay these amount saying this will be last payment. i got calls from [protected], [protected] and the person's name was Rahul Sharma he said he is m-pesa executive at Vodafone head office Ahmdabad. I request Vodafone compalint department to take strict action against this. Please help me get my amount back.
My no. is [protected]

My second sim of Vodafone is blocked permanently..
Pl. Unblock it...

Plz sir mera sim card mey 3g light active koro or massage koro plz hum .i year 365 din internet use korta ho plz plz sir

Vodafone have done the worst thing this time.
They have added details on my bill which i have not even called.
And the funny thing is that they have added my own prepaid number on the list showin that i have been calling myself for the past two days. Is this a joke vodafone? Are you tryin to corrupt your customers money?
You should be sue for this action. And i am thinkin may be you are doin this to most of your customers but they never check their details so you have been safe all these times.

Dear team,

This is avinash a vodafone subscriber with no: [protected], who has got ported-in from airtel last month i. e., november'2016. i have got a message stating "due to residential address is not in our serviceable area for verification, please visit any nearest store by 3rd december". i have tried to locate the center nearest to me but ended up in wrong address. and on 02-dec-2016, my service got disconnected without any prior intimation and the due date was to 03-dec-2016.

How can a service provider so negligible with a postpaid customer without giving any communication, disconnect the connection? my daily activities and job activities are getting hurdled with this issue. i have been constantly speaking with one of the executive but it too was of waste use as he has been trying to resolve the issue but as his team is not responding properly, he too ended up with sorry. i have submitted my previous provider postpaid bill too for the necessary documents to be submitted but still the issue is not yet resolved. i need the service to be activated at any cost within in short span of time. i am not here to entertain anyone's negligence. i am suffering due to you people with your negligence. is this is the response you give to a port in customer? is this the welcome gift for a port-in customer. i have ported in with many hopes for a better services and options than airtel, but you people made me to feel regret for that hopes.

Hope i will have someone to reach out to me. my alternate number is [protected].

I need the service to be activated by sunday midday or else i will end up with consumer and trai complaint.

I wants to change my name and billing address a for the bellow name and number
My number:[protected]
Name:vasanthu rajasekhar reddy
Address:#699, 17th 'c' main road,
6th block, koramangla, bangalore - 560095.
Land mark:near canara bank.

Sir/Madam
i am using vodafone [protected] past 5years. this month i got 5300 rupees bill. which i got after taking jio sim. i told through phone to stop full internet. but they did not stop internet service and they charge 5300 rupees, when i visit ambattur care they say we can not help. so kndly take necessary action on vodafone for charging un necessary . they are harassing customers by putting extra charges which actually customers do not know. kindly take necessary actions
thanking you
J M BABU

Hi,
I had a vodafone sim - [protected]. I had been using this sim for a long time and was happy with the service. But few months ago i got an overly charged bill. It was a corporate connection with rs 199 rental and 32% discount on the bill.

I was charged for internet surfing which i didn't use and the 32% discount was not included. I complained on customer desk, but they didn't do any thing. I was again charged incorrect next month. Due to the non payment of bills my services are terminated. I was forced to take sim of other company.

The company has deliberately deprived me for the benefits of corporate connection by using foul means. They are harassing me with repeated call and emails for the payment of wrongly charged outstanding bill. I have got a demand letter today, but i will pay only the correct bill amount. If they keep harassing me, i will have to take the issue to consumer forum.

My internet was not working in the month of november.
I lodged a complaint in nodal office of vodaphone, technical team visited my place for network check but nothing happened. the whole month the net didnt work, the bill is generated with rs -650 (net pack charges) + ST.The refund that the company is giving after using just 970MB from a data of 5GB is just Rs300.I dont know what calculations are they doing.No body is helping me.Nodal office desk is not picking up the phone, Other department is disconnecting the call.
Kindly help for the same.I request to help.

In my no. [protected] 8 value added packs were activated without my consent in the month of november and pro rata charges of rs 174.14 has been added to my bill.
Everytime, i am calling 198 for deactivation, they are saying that you are activating it through my vodafone app.
The reality is in my phone there is no my Vodafone app installed then why several vas packs are activated without my permission?
I claim waiver if this 174.14 which is charged extra instead of blaming me or else i will discontinue my membership with vodafone.

I have received a message saying, 'Biscoot Store pack is now active on your number, as requested.This service is valid till[protected] and a 15 days rental of Rs.45 has been deducted.'

I have aked for deactivation. However i want refund for the same ASAP. This is not expected from such a good service provider that any service charges are deducted without request or pre-confirmation.

Quick & positive response is appreciated!

Thanks

For that past two days message service for this number [protected] was blocked. I am asking customer care they told me register telemarketing i am not having any kind of marketing services . I am sending messages only to my friends . I wants my message services again as soon as possible.without message service u can't able to contact my friends for any emergency needs.i am not having any king of telemarketing i just sending messages to my friends only

About Last 15 days I am suffering for this and they are not providing me what I asked before the tariff change.

The tariff has been changed to SEP 149 N CUG but there is no freebies and Rental discount which is active in my given Ref.No [protected] and [protected].
Tariff change request no :[protected] on 10th Nov 2016.
Now I want like the ref No:
1.COFU-500 Local SMS Free RC 50 Y
2.COFU-500 Min Loc M2M Free
3.All STD 100 mins free COFU RC 99 Y
4.Local [protected]@10p/30p(50p/50p) RC 59 Y1
5.All [protected]@.5 base 0.75 RC 49 Y1
6.Bill Discount Rs. 100

My question to Vodafone :

Question 1 : Have you changed my tariff as per my request ?
Question 2 : After the change why you are refusing it to attach the freebies ?
Question 3 : whose fault it is ?
Question 3 : Why have you changed my tariff illegally ?

My mobile phone no. is [protected]. For last three months I have not received my bill statements. I was paying Rs.500/- p.m. on average. I have also given S.I.
for charging to my credit card a/c every month with the limit of Rs.550/- It seems that you have ignored my S.I. completely.

In spite of this My a/c shows Rs. 2, 400/- outstanding. Pl.explain with details.

S.A.Gaitonde.