Vodafone India Complaints & Reviews

I hv taken a postpaid plan. But due to serious network problem I can't able to make calls when it's required. So then what's the use of postpaid plan. So better to switch to prepaid plan. The network issue is a major issue and must be eradicated from root level. so please look into the matter asap. Vodafone is charging too much but the money is going in vain....

I converted my prepaid vodafone number to postpaid in Aug'16.

It all started from there, i got call from someone from Vodafone and chose one plan and submitted the documents and amount.

But they activated the different plan with less benefits despite i told them not to activate that... STRANGE THEY DONT CARE ABOUT CUSTOMER.

Then i wrote 2 mails from my corporate ID to activate the corporate plan but did not got any positive response (just the mail, thanks for writing to bla bla...).

i got many calls from Vodafone checking the activated plan is bla bla ... i told them to call back with complete correct details but AGAIN NO RESPONSE.

after more than 2 weeks i went to Vodafone Store (Chembur) today (12th Sep) and there again the senior person just refused to take a look into the issue and just did "Passing the ball".

I raised many complaints via customer care no response.

All this happened, i did not saw any thing like "HAPPY TO HELP" feeling.

Please look into the issue.

Request raised :[protected] &[protected]from 31st Aug'16 till 11th Sep'16)
Complaint no. :[protected]

Regards,
SHAH

I was having a prepaid connection no. [protected] at Mumbai. On my transfer to Kolkata I applied for portability to Airtel, but Vodafone rejected my request on filthy ground. Then I requested for zone transfer from Mumbai to Kolkata. I was forced to go for post paid & hence I opted postpaid. To my surprise, I found that in every month bill they are charging roaming charges. On my enquiry they are giving false assurances to reverse the amount, but not doing so.

During surfing in my mobile some value added service get automatically activated and my balance of Rs. around 35 has been deducted from my account. In this competitive edge this type of instances is not acceptable at all and the same also has been done with me before 1.5 month. I am your active user but due to this type of things I am thinking to change my operator. If you do not want to reverse my money than Keep that amount and become rich and I will not prefer nobody to use your service.

So, please do the need full as you think in this situation.

I have received fist bill of vodafone after post paid connection with surprise of charges for No:51717 for Rs.1260.00 / My credit limit is Rs.500/- please noted. My connection started on 08.08.2016 and suspended on 15.08.2016 . after suspension of connection Rs.1.50 Charge as SMS to No:111 on 16.08.2016, which was not possible as per me.

My call during 08.08.2016 to 15.08.2016 Loca 5 Calls CUG 1 Call total 6 Calls.

They were claiming rental from 08.08.2016 to 31.08.2016 Rs.96.77 Usage Rs.1261.50 = Total Charges Rs.1358.27 + Service tax Rs.203.74 = Total Payable Rs.1562.01 and as per me total payable Rs.37.10 ( Rs.32.25 Rent + Rs.4.84 S.Tax) and I have make payment for the same.

They are not ready to accept their mistake as I have not calling to any special number, also I have seen in complain of others in most of the cases there were usage for No:51717 for 90 Minutes, I can't understand how it is possible that most of the customer use this number for 90 Minutes.

The were reply me by email that they were investigate and reply within 5 working days.

Lets see hope for the best.

I m using vodafone and by cotinuing using the comoany has deducted 28 rs from my vodafone sim with itself and says that you activated the service...this type of service cant be excepted...
I want m money back...
The service ia unusable so think about it why i activated that type of service...so refund my money otherwise i 'll take an legal action against the company

I have taken corporate plan and my postpaid mobile no is [protected]. i hav ported my no from delhi to banglore last month.. my remaining balance was not adjusted for that i raised a complain. i got a call from customer care and she said your balance is 263rs/ which we will adjust in next billing..
In this month (aug) only 136 rs has reduced from bill for that i again went to vodafone office ( near grafite india, banglore) ... but they are not ready to listen and not even ready to raised a complain..
so now i am clueless what to do? its my humble request, pls take some action regarding that..
thanking you

My Vodafone no is [protected].I have already recharged with 59/- to get all std calls 25p/min, still it is charging 30 p/min. If you want extra money, say it, I will donate to Vodafone. I took the wrong decision to get MNP to Vodafone.

Please look into that & whatever extra money you have cut for that, REFUND IT.
Apart from that 198 no is also not working.

Worst data signal in our region. Not even getting 2g signal. Getting gprs signal in the world of 4g. What a tragic vodafone. Area: 572107
Paid the amount of 3g and getting gprs signal. Not even open google page in browser. Forget other things.
Do something to solve the problem.
Otherwise all customers will runaway soon from you guys.

Dear sir,
My mobile no is [protected]. I have activated internet pack 1 GB 3g for 28 days, on 06/09/2016.and it is valid till 3/10/2016
I have submitted STOP FOR PREVENTION OF FURTHER REDUCTIONS OF MY BALANCE IF 3G DATA PACK EXPIRE, AS BALANCE INTERNET IS NOT SHOWING AFTER CONSUMING DATA.but my existing data pack is also deactivated.
I have told Customer care at 198 mr.Shivshankar, satvir also on the same time when I received the massage of deactivated internet pack on 11/09/2016.
As my pack was valid for 3/10/2016 then why I need to by internet pack further for using internet survice.
Plz look into the matter and please activate my existing pack.
From
Praveen Kumar Sharma
Mobile [protected]

Sir, I am a costumer of Vodafone. I am request u to start a service of internet sharing from Vodafone to Vodafone so costumers of Vodafone may transfer some internet data for his friends. Please start this service for Vodafone gsm ..using costumer. So people's can enjoy this service please start this service. And this service is very helpful to us. So please start the service... Thank you 😃

Sir,
I recieved a vulger call from the number [protected] a few minutes ago. The person claims to be a bank manager of State Bank of India Lucknow. Since i am customer of SBI i did listen to his talk for a few seconds but he started abusing, i disconnected the call. Please take a necessary action against such number. I am feeling too harassed by this call. The truth is i get too distracted from such calls and affected mentally.

An unexpected service activated while i am using internet surfing by mobile and 90 rs deducted. This problem has been occurred last time, it deducted 30 rs. When i call the customer care, they said that this is my mistake, and there is no solution of it. But I want to say that When we search something, there are so many such type of websites open with a pop up window.
This shows very poor service of vodafone. I never expected such type of bad service with vodafone like brand. Sorry to say but if you have no solution of it, please send me a message i will try for another one. I am not so rich that i waste my money for these type of fake service.

I am the old customer of vodafone postpaid and subscribe 800 internet plan. Vodafone confirmed me to provide 64 kbps speed according to network after 5 gb. That was the nice pack to use internet on mobiles only.
. In which i will get 5 gb data at a speed of 3G and later on it will be at 64 kbps unlimited.commitmet vodafone custmer care
But still the speed is not more then 4 to 8 kbps.
I have complained and they asked me to clear thr cache and history. After that asked to open home page of google. I opend and they said its great your mobile internet is working awsum.

I said stupid its just 30 kb page of google. I need the comited speed of 64 kbps. And registered the complainet bt nobody call me and still the problem is not rectified.
Also the netorw strength is full. I tried at all the places nearby. Bt speed of internet is not more then 2 to 5 kbps.
Please help ...

Reach me on
[protected]
Kaushal kumar pandey

Mobile number : +91 [protected]
Company : Vodafone prepaid
Dear sir/Madam,
Here is the sms i recieved "Hello! Fashion Fairies Pack is now active on your number, as requested.This service is valid till[protected] and a 30 days rental of Rs.90 has been deducted.Your current Balance post service activation is Rs.39.609.To deactivate SMS STOP to or call 155223(toll free)."
I have not submitted any request to activate this pack. Already their told that these types of problems possible with unwanted touch of touch screen mobile. But, I have used my data via labtop through mobile. Here unwanted touch is not possible.
And I demand for complete refund and a system of confirmation before activating any packs on my mobile.

Vodafone and there Executive are continuously harassing me for the mob #[protected] few months back they sent me a bill of Rs 11800/- which was not at all used ny me it was used by my paying guest now unfortunateusenow he is not my tenant any more as my alternate mob no and email id was registered and address was now Vodafone and there legal team executive are calling every day and sending me e-mail and threatening me for payments if the payment is not made also they claim that I was using the no and I am suppose to pay

Sir i didnot want any gift please refund my balance i want my balance refund as soon as possible then i will be complaint in police station because of your wrong information gives me or not telling full info about this game and i m not know about this game and this is wrong for customer . you gives me half info i did not know your cheap activity.if you do this type cheap activity no anyone take your connection or ur company no. and if you did not refund my balance then i will change my connection i will take other company no. or transfer my no. to other company like bsnl or airtel. so plz refund my balance as soon as possible. my name virender [protected] my mobile no. adress panjab university chd

I have been charged 2252 saying that i called to 51717 4 times in a month and talked for 10 mins, 90mins, 7mins and 62 mins each time. I have tried registering my complaint by calling vodafone complaint team so many times, but there is no response from them.
My outgoing calls has also been barred.
I visited to near by vodafone store to give a complaint for charging me extra amount for what i haven't used and for barring my outgoing calls. They
Registered the complaint only for call barring and resolved it but they haven't took any action for extra charges levied on me.

Please find attached copy of my bill and take necessary action regarding this.

As per your mail received dated 08 Sept 2016 my current mobile usage was Rs. 1108/- however today I received a message stating that my current bill is for Rs. 5100/- due on 23Sept 2016.

Despite of my constant reminders to disconnect my service when the bill goes above Rs.1000/- you have been consistently failing in doing the same and if you see my last 6 months mobile bills it has only been increasing from 2000/- to 3000/- to 4000/- to 5000/- and so on...

What is your company up to? When the customer has requested to disconnect the services above Rs.1000/- how can you allow the bill to reach 5000/-???? Or increase the limit without my consent????

This is complete negligence on part of the company to loot the customer and am filing a complaint against this.

Hope you at least have the courtesy to look into the matter.

Sir from long time we used your service for business (Ie e. D. C machine)& personal like 10 connection
But we faced major network problem & we can't used e. D. C machine properly. For this reason we lost customer. We also want to take post paid connection for business use but we could not take risk for bad network.
So we requested you kindly take necessary action & solve our problem.
From seth jewellers
Raniganj