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Vodafone India Complaints & Reviews

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Last updated Apr 28, 2024
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Vodafone India reviews & complaints page 65

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D
dvdeepu999
Jul 22, 2021
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Reducing balance for a service I didn't opt in

I was deducted 5rs from my balance for 'access handset inbuilt games' without my consent. This has happened to me a lot of times in the past, and just 2 days after that I was charged for callertunes which i didn't opt in for as well....
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Dhanyasri R
Jul 21, 2021
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Not able to call

I have recharged by Rs.49.00 to my Vodafone No.[protected] on 17/07/2021. Amount was debited from my account. But till now I didn't get recharge successful message. And unable to call....
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karthik000777
from Virudhunagar, Tamil Nadu
Jul 21, 2021
Jul 26, 2021
This thread was updated on Jul 26, 2021
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Deceased men's sim ownership change

Address:Virudhunagar Tamilnadu

Hi i'm karthik from virudhunagar tamilnadu.my cousin already Vodafone customer his prepaid mob no is [protected].That sim card used by me since last 1 1/2 yrs now i lost that sim my cousin was now no more he is expired...so i want to change that sim ownership to myself with submitting his death certificate & original aadhar card copy and myself id proof.but they cant guide me correct solutions for change that deceased mens sim ownership change.every...
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Shushmita Ganguly
Jul 20, 2021
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I am complaining about unnecessary deduction

My Vodafone balance is getting deducted by saying unnecessary games been charged....
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I visited VI at mahakali caves road andheri east the service by the representative nikhil there was disgusting
Sad such terrible staff he gave me no info of sms will stop for 24hours on sim change and when asked came up with an answer since my otp came on my other phone which was in car and i fetched it

He was distracted and hence did not give me info
The other staff was being colleague friendly and asking me...
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C
c100
Jul 20, 2021
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Incorrect billed amount

Amit Agarwal, Please do not charge incorrect ISD calls to customers account. Especially women.

Request you to look into the matter and revise it. Instead of deleting the review.

If you think there is a security breach, please seek help from POLICE...
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Saramma cherian
Jul 20, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My account is debiting always for the services which I am requested such as video games. This is really cheating.

Several times my account was debited without my knowledge. For eg. I was getting msgs like that for selecting videogames etc. Whenever they find any money in my account they are taking it as it happened 5 - 6 time. Pls arrange to stop this looing of my money....
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Joan Lily
Jul 19, 2021
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Outgoing calls

Outgoing calls are not being connected to certain numbers from my Vodafone number...
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Address:Pune

After I switched to prepaid service, my SMS service was not working properly. I was unable to send text messages. After chaining SMSC, the problem sometimes got resolved. Yet, while reactivating BHIM, google pay, I am getting an error of SMS times out.

Receiving OTP is working flawless, but sending SMS still is unresolved. Appealate doesn't respond....
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Vodafone india has harassing me repeatedly for 4 months by illegal deduction of money from my account in the name of battle quiz activation.
They won't refund after 24 hours of activation. I tried calling within the 24 hours, but my call never connected to the customer care service.
This is highly disappointing and frustrating to do numerous follow up for my money. I feel extremely harassed and finding it hard to reach for help...
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For the past three months I'm facing deduction of money from my account without any approval from my side. And they dont refund the amount after 24 hours of deduction.
Im feeling harassed by the vodafone company bcoz of all the follow up calls i have to make to the customer care and fight for my money.
Plz tell me how to sue them....
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S
Samadbasha
Jul 19, 2021
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Illegal deduction from balance

Address:Meerut, Uttarpradesh

Received the following message on 19July2021on my cell phone :

Hello!
Thank you for choosing to access Games and Videos,
You have been charged Rs. 7
Your balance is Rs. Xxxx

This is completely false. I did not choose any access of Games and Videos

If you don’t fix this problem for now and in future, this matter will be complained in consumer court and circulated on social...
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V
vishnu shankar pathak
Jul 18, 2021
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Vodafone Postpaid Deactivation

Hello,
Please deactivate the postpaid no. of vodafone [[protected]] on tha name of V. S. Pathak, as this is not required any more.
The balance due will be depositte...
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R
R Anushka
Jul 17, 2021
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Garbage collection

Address:VOC street,Netaji nagar,Hastinapuram , chrompet,chennai

Please arrange for daily Garbage collection in Hastinapuram weekly twice or thrice only they are coming..that too they have no time one day n morning another day afternoon they are coming..how could a work going can put garbage..i[censored] can’t arrange for this atleast you should keep bins n each street...
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Neelam Deshpande
Jul 17, 2021
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No network on mobile 9922981300

Address:Pune

I have no range on my mobile [protected] This number is used by my 78 yrs old father in law Mr Pradeep Deshpande. Sim card is changed twice .but still issue not solved also my number is automatically diverted to some other number kindly help
Please help as my father in law cannot visit the gallery due to this pandemic...
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Yesudhas Asirraj
Jul 17, 2021
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Reduction from balance without asking

I have being charged for games whenever I fill my balance in vodaphone even though I have not pressed anything or applied.

Mobile number: [protected]...
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K
Keerthana887
Jul 16, 2021
Jul 29, 2021
This thread was updated on Jul 29, 2021
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Invalid Bill amount

Hi,

I am a vodofone post paid user for past 7 years and paying my bills regularly on time.

But this month bill amount was mentioned as RS. 1603.62 which was supposed to be received by 1st week of July, 2021.

All of sudden on 16-July-2021, I have received a SMS mentioned the bill amount as RS. 1603.62 due on 16-July-2021.

1. Why the sms was sent delayed by a week?
2. It has...
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M
Mridul Purohit
Jul 16, 2021
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Not allowing to port

I am trying to generate an MNP port number.. I have enough balance on my phone to send a text message. Vodafone is allowing messages to be sent everywhere but 1900....
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R
rupa
from Bidar, Karnataka
Jul 16, 2021
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Wrong deductions

I have being charged for games whenever I fill my balance in vodaphone even though I have not pressed anything or applied for anything. Earlier when I complained they responded and resolved . But then they stopped refunding the deductions....
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Dear Sir,

I am receiving lot of marketing calls from banks, brokers and other agencies. I have already subscribed for do not disturb service but receive atleast 3 spam calls a day.

Can you look into this and prevent these calls. This is causing a lot of hatassment to me and my family.

Best regards,
Ashwini Kumthekar...
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