Vodafone India Complaints & Reviews

I have recharged Rs . 48 on 27 th September . But still it showing 'incoming validity expired ' . Everytime it's happening with me . I am not getting any income call which hampers a lot in my official work . Worst sevice .
Plz kindly solve this .

Even after informing multiple time as i dont understand HINDI, I always receive SMS and other info in Hindi language. I have set my language as marathi but still they dont use it.

I have recently recharged my sim with 2595 amount and I can't use internet or any realted services.

I have already ongoing plan of 1197
Then I again recharged my phone number with 601 regacharge

But 2nd should be activated after previous plan end.but second 601 plan activated automatically because of that my pack validity decreased

Customer care service also very bad

My no is [protected]

2 day ago i will call vodaphone customer care and i am say my number is no network and i am not call anyone then she say you can recharge your sim and all services are used So i will recharge my sim and then same problem after recharge i will call customer care no she say will go to vi store and start your sim and i will go to vi store but my problem can't solve .
So please solve my problem

I am getting multiple messages from VZ-ViCMS and almost 45 rs are deducted within a span of 10 days for some rubbish games of which i do not have any idea and do not have any interest to play either. This is poor stuff from Vodafone. One of sample message is like below,

Hello!
Thank you for choosing to access Contakt Gaming Service,
You have been charged Rs. 25
Your balance is Rs. 16.33

How can anyone deduct money for any foolish games without anyone's approval. Dear Vodafone india please fix this as soon as possible and refund the deducted amount to my main balance with immediate effect. Also please never ever repeat this in future to deduct money without anyone's approval.

My incoming voice and sms is not working on my prepaid number [protected]. Please urgently fix this issue as i need it activated asap for banking otp to be received

Unethical without permission, without acknowledgement deducting rs10 in lieu of telesync games on 16th & 27th september 2021.Hilarious thing is its a feature phone in which the aforementioned sim is, just kept that phone for incoming.Vodafone idea customer care says its one time debit and asking customer " you tell how can we deactivate them".Hope your company has an response work ethos..

Vi is deducting money sometimes ₹10 and sometime ₹15 in name of some Value Added service named Telsync Games/ Bcafe Portal, which we never ever activated neither used either. This is un ethical business practise. Customer care is not rechable tried multiple times from multiple days.
Screen Shot of messages attached
We need refund of money deducted and Want this Un approved VAS service to stopp immeditely and don't want them to get activated in future.

Need to port my prepaid Vi to some other service providers ( Poor service and unauthorised deduction)but, while sending SMS to 1900, msg won't go ( failed to send msg)...I've emailed to Customer care Vi but, they are yet to resolved ...they now started to call me asking so many questions in which I'm unwilling to answer...just need to port my number...they hav to unblock my SMS path to 1900 immediately..

B MARBIANGDOR THANGKHIEW
NE circle
91-[protected]

I'm unable to send port number message from my Vodafone no while I'm able to send messages to other numbers

Complain to Govt. of INDIA:

https://consumerhelpline.gov.in

Vodafone is deducting money from my prepaid account, unethically. I complained but they are deducting even after I complained. Please help.

Vodafone started unethical and illegal deductions (as I understand)

1) Vodafone added a service to my SIM, WITHOUT MY APPROVAL/CONSENT, and started deducting money from my talktime balance, and continuing even after I lodged complaint.

2) When I complained to Vodafone customer care, they DID NOT GIVE me any unique DOCKET number.

3) Status of my complaint is NOT accessible in MyProfile in Vodafone portal.

Additionally:
4) The latest deductions are not listed in MyProfile in Vodafone portal.

They did not mention in a recharge pack of 98 rupees that it will not allow to send the messages instead of data. while in other pack you are mentioning the things. Now i want to port my number to other service provider but they are saying i have to do another recharge but i have main balance in my vi account. this is so ridiculous. i am attaching the screen shots of the app where it is not written that messages will not be sent.
my vi number- [protected]

I have a valid recharge and 298 massages also however I don't able to send messages. Why?

I have a valid recharge and 298 massages also however still I didn't able to send messages. Why?

Almost every month Vodafone is deducting some amount from my balance for games - i am just getting message like -

Hello!
Thank you for choosing to access Bigwin Battlefield Games,
You have been charged Rs. 49
Your balance is Rs. 482.62
And
Hello!
Thank you for choosing to access Telsync Games,
You have been charged Rs. 10
Your balance is Rs. 472.62

I have not authorised this, I have never heard of this game and I have not downloaded or played any games.
I want my money refunded...

I ported my jio number to vodafone and i came into roaming. Now when i call 59059 it says please dial 59059 for tele verification. I have tried customer care multiple times but they don't provide any solution. They only says please visit to nearest Vodafone store.

I neither able to find any vodafone store near to my home where i can get any help.

Was using plan of rs. 799.The signals was not there in my area.So i wanted to Port my number into Airtel.So I called 198 to separate all three numbers on, 17th September 2021.I need not wanted the other two numbers, so I told the person that please close the other number, he told me, Sir please don't close it do it into prepaid, so I told yes.So visited the nearest Vi Store at Datta Mandir, Nashik Road, Nashik.

The executive Swapnil Jadhav, told me that the service are down please come on 21th September 2021, so I visited the vi Store on 21 September 2021 he told me that you have to pay the bill of
rs. 250.I asked him for what reason, he told me that your billing date is 9th, you have to pay the bill from 9thSeptember 2021 To 21 September 2021.I have cleared all the outstanding amount till 17th September 2021, and I have port my primary number to Airtel, so you can also do it into prepaid.He told me that you have to pay the bill then only it can be prepaid.

It is your problem we that your server around from 3 days, and I am not going to pay the Bill.

I am getting multiple messages for purchasing the gaming service but I have not buy anything actively.

Vodafone is keep on deducting the money from my balance.

On 22nd April, 2021
Hello!
Thank you for choosing to access VIDEO,
You have been charged Rs. 15
Your balance is Rs. 39.65

On 26th April, 2021
Hello!
Thank you for choosing to access Value Pack,
You have been charged Rs. 35
Your balance is Rs. 4.65

On 20th May, 2021
Hello!
Thank you for choosing to access Tambola,
You have been charged Rs. 49
Your balance is Rs. 21.02

On 6th September, 2021
Hello!
Thank you for choosing to access Bcafe Portal,
You have been charged Rs. 15
Your balance is Rs. 76.79

On 20th September, 2021
Hello!
Thank you for choosing to access Contakt Gaming Service,
You have been charged Rs. 25
Your balance is Rs. 36.79

Attached photo of the sms.