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Vodafone India Complaints & Reviews

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Last updated Apr 28, 2024
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Vodafone India reviews & complaints page 66

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S
Sʌʜ Nʌʌʑ
Jul 15, 2021
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This service I never activated but you cut my balance

Hello!
Thank you for choosing to access Handset Inbuilt Games,
You have been charged Rs. 25

I haven't requested for any service like that...
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ashim khakhlari
Jul 14, 2021
Jul 14, 2021
This thread was updated on Jul 14, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charge of unbilled amount

Address:India

Hello,

This complaint is regarding Vodafone for accusing me of non payment of an "unbilled amount" when I ported my number from airtel to vodafone.

I have always paid my bills on time and also remember clearly paying all my dues before porting to Airtel. I ofcourse would not be allowed to port if I had not paid my bill.

Vodafone then starts constantly emailing me that I have been charged an extra...
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I was having one postpaid no [protected] of which by clearing all the dues I called to MR. ‘Syed Hasan’ (Contact No- [protected]) for the closer of my phone no they told me to kindly mail it also, so i paid and mailed at nishant.[protected]@vodafoneidea.com and dhanbad.[protected]@gmail.com the respective email id of the Vodaphone representative. it was duel done on 20 dec 2020, from then onwards still todays i receive ever next day call...
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Nagaraju Hosahatti
Jul 14, 2021
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Reverse the amount wrongly recharged

Address:Vijayapura, Devanahalli tq

Dear, i have recharged the number [protected] rs of 78 i consider it as Vodafone but it is Airtel. So request you to reverse the amount...
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M
misti49
Jul 14, 2021
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No network available

Address:VILL+PO-BELDA, DISTT- PASCHIM MEDINIPUR, WEST BENGAL

My mobile number [protected], no network available tomorrow. Please solved the problem immediately
my alternative mobile number-[protected]...
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ShubhamJ3582
Jul 14, 2021
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Unauthorized deduction

I've been charged Rs. 5, 5 and 7 on 8th April, 1st May and 14 July for access games and videos which I didn't do. This amount has been deducted from my balance which is wrong I did not selected this service.
I received the message today and noticed it was deducted in the past as well, here it is:

Hello!
Thank you for choosing to access Games and videos,
You have been charged Rs. 7
Your balance is...
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ShubhamJ3582
Jul 14, 2021
Jul 19, 2021
This thread was updated on Jul 19, 2021
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Unauthorized deduction

Address:India

I've been charged Rs. 5, 5 and 7 on 8th April, 1st May and 14 July for pre-embedded games which I didn't even selected. This amount has been deducted from my balance which is wrong I did not selected this games.
I received the message today, here it is:

Hello!
Thank you for choosing to access Pre Embedded Games,
You have been charged Rs. 25
Your balance is Rs. 36.51.

Please do something...
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Rakesh Prasad Gupta
Jul 14, 2021
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Overcharging for Amazon Prime in VI Bill

I had a Vi number with relationship number[protected] which is now ported to Jio. Before porting, I received a SMS from Vi that I will be charged for Amazon Prime Membership fee of INR 900 and to cancel the same, I have to call Vi customer support.

I called Vi customer support and asked them to cancel Amazon Prime membership fee as I Do not need it. The lady at the other end told me that the charge is now un-billed and that...
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Nitin aligarh
from Delhi, Delhi
Jul 13, 2021
Jul 13, 2021
This thread was updated on Jul 13, 2021
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Poor internet serving to customer

Address:M-630 shakurpur pur Britannia chowk Delhi-110034
Website:[email protected]

Recharge bhi itna mehanga hai Vodafone ka internet connection bhi slow hai inka ye customer care center wale customer ko nahi sunte hai bilkul bhi Vodafone ko aapne rate kam karne chahiye agar customer ko feedback nahi deti Vodafone company to customer doosre operator jaise airtel jio operator ki aaur sochega phir na internet connection aacha hai na pahado me network bhi nahi aate inke jio ke network aate hai Vodafone ko aapne network aache...
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J
Johnny19
Jul 12, 2021
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Deduction Balance

Every month vodafone deducting balance from my account rs 25, 49 or 99, with out my confirmation...
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mohanbab
Jul 12, 2021
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Recharge successful but net not working

Recharge successful but net not working for [protected]...
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sector31noida
Jul 12, 2021
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Poor voice call connectivity, voice breaking

Address:Soulgenie health pathways LLP, B 124 noida Sector 65

I have many times complaints with vodafone india regarding the poor voice call connectivity in my office area, however my office is on 1st floor and all the sides are open for signal but i am unable to use my number to contact any one due to voice cracking....
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nacharya1234
Jul 12, 2021
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Harassment and Unethical Behaviour

Dear Sir/Madam,

My Vodafone pre-paid number is [protected] which I have been using since over 10 Years.
Since last 1.5 years I am getting calls from Vodafone to pay bills for Number [protected] which I am not using at all.

I have already received over 80-90 calls stating Nilesh Acharya (Number: [protected]) has not paid bills so I should pay because my number is alternate number.
I have called the...
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Champanekar
Jul 11, 2021
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Network issue from last 6 months

Hello,

This is to inform you that i am facing internet fluctuation iasue from more than 6 months and i have raised complaints on your Vodafone application for more than 15 times but there is only one answer that our team is working at your side, but my question is are you really working?

Also i wanted to inform you that i am using postpaid and paying more than 500 every month so do i have to pay for this kind...
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मेरा मोबाइल नं [protected] पर 22 ₹ का मैसेज आया
Hello!
Thank you for choosing to access Games World,
You have been charged Rs. 22
Your balance is Rs. 13.25
मैने कोई activate नहीं किया इसे तुरंत बंद करे...
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I don't understand why vodafone bent on stealing money from us in the name of vas services. After every recharge they deduct almost all amount without our consent. If you no longer able to run your company then shutt it off and go away. MNP is the only option left now....
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Parantha
Jul 10, 2021
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Addition of balance amount

Address:India

I have pre-paid phone and get it charged as and when I get chance before the expiry date. Balance talk time amount is added in the new talktime amount. However this time I did not find this amount addition. I got charged my phone on 31st May, 2021 and again got charged on 9th July 2021. I know I had balance talk time which should have been added to newly charged talk time but same is not showing. Please look into this and add the previous...
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Customer Z
Jul 10, 2021
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Balance deducted unfairly

I am a prepaid customer of vodafone([protected]).They deducted rs 15 from my account on basis of visiting Bcafe which i never did.
Calls to the customer care has not been productive. My call was put on hold n finally disconnected. It's not just the amount, it's making some random charges for the services which I have not used and simply deducting the amount which is quite harassing. Kindly help....
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D
Di-P
Jul 10, 2021
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Balance deducted for some game download

Address:Karnataka

Amount of 10 rupees deducted from my prepaid balance on 18th June 2021 even when no one was using the phone & internet was off... Wrote email to customer support on the same day but received response for some other user's phone number. Unable to contact customer care on phone. No further response to email even after reminders & new requests... Please help....
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souvik sett
Jul 9, 2021
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Data theft by vodafone

Vodafone is stealing data. Even when my phone is switched off, and when I am back to connected state, the VI app is showing 100mb data used. My mobile phone has data usage tracker. Even when the tracker shows only 110MB used, VI app showing 500MB used.

We all know Vodafone is not in a good state in India. And due to their illegitimate way of income, I think they will loss full business and need to shutdown. They don't know...
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