Claimed

Vodafone India Complaints & Reviews

1.8
Last updated Apr 24, 2024
Complaints 27108
Resolved
9560
Unresolved
17548
Quick Links
Statistics
Share
Contacts

File a complaint to Vodafone India

Having problems with Vodafone India?

File a complaint and get it resolved by Vodafone India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Vodafone India
Customer Service Contacts

Vodafone India Phone Numbers

Phone
+91 98 2009 8200
963
526
+91 22 7171 5000
890
568

Vodafone India Website

Vodafone India Head Office Address

Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

Vodafone India reviews & complaints page 67

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sruthyu
Jul 9, 2021
Report
Copy

Pre embedded game

My balance was keep on changed for, pre embedded game. Which I never activated. I tried different ways to deactivate. But impossible. I tried opening app called VI, But unable to get.
My humble request to Vodafone, kindly please remove this kind of programs. Please...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
AbhishekDasKol
Jul 9, 2021
Report
Copy

Activation of Value Added services without consent

Vodafone is activating services and portals without my consent and taking money off my account.

Hello!
Thank you for choosing to access Games and Videos,
You have been charged Rs. 7
Your balance is Rs. 9.54

Hello!
Thank you for choosing to access VDEO Simran Public Review,
You have been charged Rs. 7
Your balance is Rs. 29.58

This is blatant abuse...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anantharama A
Jul 9, 2021
Report
Copy

ZERO NETWORK and ZERO data

Ref: complaint ID MNG-V[protected]
The issue of getting ZERO NETWORK and ZERO data has continued in my contact number [protected] despite almost four months.
My residence location is
104, Geetas Waves, Sai Satyam Park, Wagholi- 412207
The problem did not get resolved so far....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
C RajKiran
from Bengaluru, Karnataka
Jul 9, 2021
Report
Copy

Caller activated by company and amount deducted.

I have two connections from Vodafone. In both of them they have themselves activated caller tunes and charged 99 each. When I call them for refund customer care guy says no option for refund. How can you activate yourselves, deduct and give us 25 hours to deactivate. Please respond and look into the matter falling which I will be filing a compliant though consumer court.

Raj Kiran...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Raghavendra Kutagulla
Jul 9, 2021
Report
Copy

Call barring

I have cleared all pending dues in post paid. And ported my number from postpaid to prepaid on 15/4/2021 by paying porting charges aswell. But a bill generated on next month ie 16/ 5/ 2021. Now my calls barred and the company is demanding to pay the amount for which I didn't use any service of postpaid after 15/4/2021.

I have raised a complaint and calling customer care but they are making me to run poll and post. Please do...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jawad Thuruthi
Jul 8, 2021
Report
Copy

I haven't been charged Rs. 5

Address:Thuruthi

I haven't activated any games portal in my phone.. I had recharged my number few days back and it had more than rs. 8 as balance and now the balance is rs.3. Your customer care is the worst service i have come across.. Im never able to contact your executive for any of my complaints.. If this goes on, i'll need to port my sim.. Deactivate the games portal as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mahesh Kumar Chelimilla
Jul 8, 2021
Report
Copy

Vodafone deducting money from balance for unauthorized things

Vodafone has deducted money from my account balance claiming as following:

"Hello! Thank you for choosing to access BattleQuiz, You have been charged Rs.xx
You balance is Rs. xx"

I haven't access any but still was charged. This happened twice already....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shyamlime
Jul 8, 2021
Report
Copy

My refund amount not processed

Address:India

I made an accidental payment of 52982/- instead of 529.82/- for my monthly vodafone bill for number [protected]. Now Vodafone is making me run in circles and not returning me the money. There is no way to reach Vodafone team on call, since its IVR driven and there is no option to speak to the executive . There app is useless as has no tracking option. Emails from different teams with no proper response on refund status keeps coming back?...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sasikumar Dorai
Jul 8, 2021
Report
Copy

My sim rejected

Address:M. Bandapalli
Website:Mobile shop

My sim rejected...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Maria A
Jul 8, 2021
Report
Copy

Telesync Games

Got a message saying Rs. 30 was deducted for accessing Telesync games which I have not accessed....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
X
XavierSR
Jul 7, 2021
Report
Copy

Money deducted without consent -Bcafe

Address:Goa

I had Rs 15 deducted from my account without my consent or subscription to any service. Please investigate and have the charge reversed to my account...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nikhil7721
Jul 7, 2021
Report
Copy

I need my last 6 month incoming call details

Please provide me my last 6 months incoming calls history...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Since Vodafone is not able to provide quality data service to my location i am trying to port my number to another cellular network service provider. When i am trying to generate porting code i am getting below message.
"upc cannot be generated as there are subsisting contractual obligations with your service provider"

After repeated discussion with Vodafone idea helpdesk still not able to generate upc code. I am still...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:VI india Palanpur, Gujarat 385001

I stared using VI postpaid in Feb 2021 because the Vodafone store manager went adamant to update my number to 4G postpaid, after 2 months when i tried to recharge my number 250/- Rs, it straight went to someone else's number when asked that manager replied that he added my number to a postpaid family pack, that amount never returned, then 456/- Rs he took from me to recharge my number which never happened after 1 week when i asked him about...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
diff_2013
from Pune, Maharashtra
Jul 7, 2021
Report
Copy

No outgoing SMS on lower amount recharge

I have been using VI prepaid for quite some time. Since my usage is low I have been recharging with lower denomination amounts every month be it 49 or 94 Rs or so.

Now I find that for such lower denomination amounts VI has stopped offering very basic services like Outgoing SMS?

This is clearly cheating and looting on part of VI.
Tomorrow they will say, no outgoing calls for smaller amounts!!
br...
+1 photos
Helpful
6 other people found this review helpful
6 found this helpful
Write a comment
Report
Copy
B
Bhavuk Setia
Jul 7, 2021
Report
Copy

Balanced deducted without any reason

Every time I recharge, I get a message after a day or two that almost all of my balance is deducted for the different different services that I have never heard of or not opted for.
today I received this message:
Hello!
Thank you for choosing to access Handset Inbuilt Games, You have been charged Rs.25 Your balance is Rs.47.

Stop scamming incent people....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
San153
Jul 7, 2021
Report
Copy

VAS activation without authorization

I had categorically specified no VAS services to be activated on my phone then why Content Download VAS is active ? there is a game 50HHgame is also downloaded by kids using this service . can you deactivate it immediately? Account number[protected] and phone number ending with 9XXXXXXX55...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
MANSI vaid
Jul 6, 2021
Report
Copy

Error 69

Address:Delhi

I am not able to send Sms because of error 69...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Santoshmjoseph
Jul 6, 2021
Report
Copy

Vodafone - handset inbuilt games

Haven't activated any games portal in my phone.. I had been charged 20 for it and now the balance is rs.4. Your customer care is the worst service i have come across.. Im never able to contact your executive for any of my complaints.. If this goes on, i'll need to port my sim.. Deactivate the games portal as soon as possible....
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
S
Sanjayyyyo
Jul 6, 2021
Report
Copy

Extremely slow Internet and signal

Address:H103 rajmoti complex chharwada Road vapi

Hello sir I live in chharwada Road, vapi, rajmoti complex were Vodafone internet speed and signal is so slow that for sending even a WhatsApp message we need To stand in balcony.moreover if we need to make call we can't even talk on phone bcoz of weak signals.from our home we can't even use INTERNET...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy