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Vodafone India Complaints & Reviews

1.8
Updated: Jul 13, 2026
Complaints 27142
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Vodafone India reviews & complaints page 70

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R
Rashil Shah
Aug 30, 2021
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Address: Mumbai

Hello team,

I am Rashil Pradeep Shah, I have been a Vodafone user for a long time. I recently ported to a postpaid 699 unlimited plan.

Primary number: [protected]
Secondary number: [protected]

After that I got a call from a VI postpaid department from number: +[protected] and from [protected] (Same person).

A female representative was talking on call, I cannot recall her name. It was Soni or Shilpi.

She told me that VI is offering a free ad-on number on my 699 billing plan. On that, the primary number will get unlimited data and the secondary number will get 40GB of Data. I agreed to it as I found the plan to be useful for me and gave her permission to go ahead with the process. I shared the secondary number with her.

After all the process of porting was done, I checked my VI app and found out that I was scammed by the representative by her false claim. I was given 40Gb in my primary number instead o[censored]nlimited data(which is my requirement).

I have been an admirer of the company's 699 plan and I was looking forward to continuing for a long time as my average monthly usage was around 300GB approximately. But, after this incident, I have had doubts over my continuing with the company.

I wish to revert to my original plan and switch back to prepaid for my secondary number if you can't offer unlimited data.

I have proof of Whatsapp chat with the female representative and call recording. I will share them with you guys if it's required.
Vodafone India customer support has been notified about the posted complaint.
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    Manojat
    Aug 30, 2021
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    I ported from vodafone to Jio as their network services were very bad. After porting to Jio they started calling me and started sending emails saying I have to pay 734.87 rupees. When asked for the detailed bill they say they have already sent, I have not received any bill crom them. When asked to send the duplicate bill they say they cannot send, not sure what is the reason. Just for using 3 to 4 days after the port request will anyone charge 737.87 rupees ?. Now I got message from Jio that i need to pay vodafone the outstanding amount without which they will discontinue the services as per TRAI. How will a operator allow you to port to other operator without clear the outstanding amount. Clearly they are cheating the customers.
    Vodafone India customer support has been notified about the posted complaint.
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      Meenak21
      Aug 29, 2021
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      I m trying to send sms to 1900 to port my number. But I m facing the same issue from last month. Sms can't be send to 1900 rest sms facility is working. I have recharged my number with all kind of recharge plan Vodafone have just to send one sms.
      Vodafone India customer support has been notified about the posted complaint.
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        A K Choudhary_
        Aug 29, 2021
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        Every now and then balance is being deducted from my Vodafone number. Kindly help to regain my balance back.
        Vodafone India customer support has been notified about the posted complaint.
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          Biswaji66626099
          Aug 29, 2021
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          Address: South 24 parganas West Bengal

          Vodafone network problem indoor outdoor Both Vodafone internet problem indoor outdoor Both calling problem voice sound not clear [protected] my area 721427
          Vodafone India customer support has been notified about the posted complaint.
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            A
            Anup M Chaudhari
            Aug 28, 2021
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            I recharged ₹ 79 to keep the SIM running as usual. I did not send sms to try again and again. Then comes the msg from vodafone. Recharge Vodafone for s 219 or ₹ 299 for sms service. So give me back the recharge so I can do a bigger rechagre. Calls to vodafone center they not answer my call.
            Vodafone India customer support has been notified about the posted complaint.
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              A
              Aarthi Velumani
              from Chennai, Tamil Nadu
              Aug 28, 2021
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              Dear Team,

              Contact Number : [protected].

              For The above Mentioned Number, I have got a Upgraded SIM card Today Afternoon

              And I Received this Message At 1:01PM

              (Hello! Your request for Barring / Unbarring with reference number RTN-V[protected] is registered. Your request will be processed by 27 Aug 21 01.01 PM. For further assistance, dial 199.)

              Again I Received this Message At 2:49PM

              ( Hi! Your Vi SIM-related request is registered with reference number RTN-V[protected]. Your request will be processed within 2 hours. Please note, once your SIM is changed your incoming and outgoing SMS will be barred for 24 hours as per Govt. regulations.)

              Now It's (10:00PM )

              It's more Than 7 hours passed SIM Card haven't Processed, Restarted My Device Several Times.

              This Is My primary contact number & How do i communicate.

              Store Address: We're I bought the SIM Card.

              1046, Avinashi Rd, Anna Silai, ATT Colony, Gopalapuram, Coimbatore, Tamil Nadu 641018.

              Second time I'm having the same problem with VI,

              Do the needful.

              Thanks & Regards

              Varun Krishnann.

              +91 [protected].
              Vodafone India customer support has been notified about the posted complaint.
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                ranjan3939
                Aug 28, 2021
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                Hi team,

                I am trying to connect customer care number of vodafone but everyone only listening the issue and not resolving.

                The text message is not going to anyone from my number and I m complaining this from 3 days but still the issue is not resolved.

                I have to do some important text messages but I am unable to sent it. There is outgoing call, incoming call and also incoming messages but outgoing messages is not going. Due to this i may be in danger because the messages i want to sent is very urgent for me.

                mobile number: [protected]

                Please resolve it asap.

                Thank you
                Vodafone India customer support has been notified about the posted complaint.
                Sep 04, 2021
                Updated by ranjan3939
                still facing the issue
                Oct 07, 2021
                Updated by ranjan3939
                I port the network from Vodafone to Airtel because they are not resolving the issue.
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                  suresh-reddy
                  Aug 28, 2021
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                  I have tried to send SMS to 1900 to port my number to a different provider. But looks like vodafone has blocked any outgoing messages to this number to avoid customers moving out. This is just a bad practice from Vodafone. I need this resolved ASAP
                  Vodafone India customer support has been notified about the posted complaint.
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                    Ni01
                    Aug 28, 2021
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                    Resolved

                    I got a new Vi sim card. I was told that the sim will be activated within 2 hours and then I have to dial 59050 for tele verification. I have tried so many times but after selecting the language it quote that "this is only for tele verification call 199 for more details" and then the call getting ended every time. The network bar is full. I tried calling so many times but it happened every time. Then I called 199 but it said that i have to do tele verification through 59059 first.
                    I don't know what to do anymore. Hope I'll get some resolvement through here.
                    Aug 29, 2021
                    Complaint marked as Resolved 
                    Vodafone India customer support has been notified about the posted complaint.
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                      R
                      Rajender Kumar malkhat
                      Aug 28, 2021
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                      Address: Raisingnagar

                      Showing in offer Rs. 399.3GB/D+UL56/D but after recharge get data1.5GB/D
                      Vodafone India customer support has been notified about the posted complaint.
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                        Aki0101
                        Aug 28, 2021
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                        Senario- vi network has got worse each day. A company that became 1st to capture corporate market in India lost itself. Now I want to port out. I have
                        1) a main balance
                        2) a validity recharge

                        I tried changing sim to different handset. No sms gets sent to any number.

                        No bank otps come. Uncessary telemarketing sms come despite full dnd and everytime complaint.

                        Anybody can help me out of this horrible company network?
                        Vodafone India customer support has been notified about the posted complaint.
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                          rahulj001
                          Aug 27, 2021
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                          Bought a new vi sim on 25/08/2021. The networks appeared immediately. Since then I have been trying the tele verification for the same but no luck. 59059 is not getting connected at all. Tried contacting various customer care supports but their help didn't work either rather they appeared clueless. Retailer raised his hands too. Vodafone Idea customer care is worst no wonder why they are loosing so many customers.
                          Vodafone India customer support has been notified about the posted complaint.
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                            Ravi jvm
                            Aug 27, 2021
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                            Address: Uppidamangalam.karur(D,t) Tamil Nadu

                            Dear Sir Hello Sir I made a deposit at the store to get calls to my mom's phone about a month ago and she also transferred money to our mom's phone. Currently my phone shows that there is no communication facility when my mom calls me on the phone.My mom’s phone numbers are [protected].The call from my mom's cell phone shows that there is no communication facility and I humbly ask you to take care of it and fix any problem.
                            Vodafone India customer support has been notified about the posted complaint.
                            Aug 27, 2021
                            Updated by Ravi jvm
                            I want you to end this problem as soon as possible
                            Aug 27, 2021
                            Updated by Ravi jvm
                            The call from my mom's cell phone shows that there is no communication facility and I humbly ask you to take care of it and fix any problem.
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                              manpoo
                              Aug 27, 2021
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                              My sim is from maharashtra, my sim card shows "no service" from yesterday's morning.
                              I tried all these things
                              1. Manual select network
                              2. Two to three times restart the phone
                              3. Pull sim out and place it again

                              But same result is there.
                              Please help me to sort out this. Number [protected]
                              Vodafone India customer support has been notified about the posted complaint.
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                                Susmita Pal
                                from Kolkata, West Bengal
                                Aug 26, 2021
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                                Address: Kharagpur

                                On 18/8/21, my a/c was debited for Rs.358.72/- but recharge was not successful. I complaint twice to my bank, but both the times the complaints were closed by saying that the transaction was successful and I should contact the merchant(Vodafone India). But Vodafone denies having received this payment. Kindly help me in getting the amount refunded to my bank A/C.
                                Vodafone India customer support has been notified about the posted complaint.
                                Mob- no [protected]
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                                  ArchanaAnitha
                                  Aug 26, 2021
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                                  Hello!
                                  Thank you for choosing to access Handset Inbuilt Games,
                                  You have been charged Rs. 25
                                  Your balance is Rs. 79.04

                                  I got the above message today at 1.51 pm.I have not enabled any such services. Please do the needful and refund the money deducted
                                  Vodafone India customer support has been notified about the posted complaint.
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                                    Lavi lavi
                                    Aug 25, 2021
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                                    Address: shillong, meghalaya

                                    I received a message from "VZ_ViCMS", on the 23.08.2020 on the number [protected] with the context below.
                                    "Hello!
                                    Thank you for choosing to access Telsync Games, You have been charged Rs.5 "
                                    I request for unsubscribing to this scam, because I didnt subscribe to it. I do not want further deduction of talktime and refund if possible.

                                    Thankyou
                                    Vodafone India customer support has been notified about the posted complaint.
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                                      maheshpable
                                      Aug 25, 2021
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                                      I have vodafone number since very long time.

                                      I was in Mumbai and number belongs to Mumbai Circle.

                                      Since I am using this number for Business purpose i am very serious on the output.

                                      Already Vodafone has lot of network problems in Pune and other rural cities.

                                      I am chasing them in writing since a year for MCA services but the are saying MCA services are not available in roaming.. Horrible how come this will work. what is the use of this paid services then. I am in Pune now in Maharashtra circle and having lot of VI network issues and loosing many important call. Still i adjusted that, but requested them to atleast send me message so I can call back to my caller.

                                      But no response from them..

                                      Important point is that, I have another number in Airtel with same mumbai circle and they are sending messages for missed calls. How?

                                      Now next i will approach to TRAI for this..

                                      Another chitting approach, or their software fault, they were charging me twiCe in every month for more than 1 year may be. It's stopped when I noticed them.
                                      Said will refund extra paid.. but no track of account or no summary email communicated to me.
                                      Vodafone India customer support has been notified about the posted complaint.
                                      Aug 25, 2021
                                      Updated by maheshpable
                                      Surprisingly your system shows complaint resolved.. But sorry to say this is wrong comment.. please rectify or change status.. don't mislead to user..

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                                        nimmi999
                                        from Nagpur, Maharashtra
                                        Aug 25, 2021
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                                        Address: www.vodafoneidea.com

                                        Sir
                                        greetings

                                        my number was barred by vodafone stating sim is old. when i went to gasllery to ontain 4g sim they forced me to take billing option or they threten tht my number will be givwn to someone lese

                                        i was forces to take 299rs plan being lowest. their was supposedly 40gb data in these plan per month. now they have sent me 700rs bill for using 31GB data for aug month.? how am i supposed to pay extra if i have used limit given to me..?

                                        what kind of service is this..? what kind of scam fraud is going on and tri is let it happen..? any money is deducted and charged for any reasons..?

                                        are we supposed to go to court for such pety theft..?

                                        sir they threatened me to steal my number [protected] unless i went for postpaid plan now they have started looting me sending me high bill while i am not using this number but only data for office work.

                                        pls help me report vodafone to Trai
                                        Vodafone India customer support has been notified about the posted complaint.
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