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Vodafone India Complaints & Reviews

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Last updated Apr 28, 2024
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Mumbai
Mumbai City District
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Vodafone India reviews & complaints page 724

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A
Abhinaya H
from Tumkur, Karnataka
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No service on new 4g sim

Address:Bangalore, Karnataka, 560035
Website:Vodafone.in

Like all other Vodafone Customers, I received a replacement sim for 4G on 3.3.2016. As per the given instrustions in the manual and the directions of the customer care, I sent a sms request for SIM Exchange. Following this, the old sim got deactivated in 20 min and I was asked to insert the new sim in the phone. When I inserted the new sim, it still showed "NO SERVICE". I contacted the customer care via their "Live chat" and registered a...
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A
ankur29.j
from New Delhi, Delhi
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Theft of services

Address:New Delhi, Delhi, 110064

Vodafone Number: [protected]

Roaming pack activated on 26th February although the call was to activate Roaming facility.

The irony is as per your Customer care executive, Roaming facility was not activated due to "Technical Fault" but 35 rupees roaming pack was activated. Basically Roaming pack is activated but my Roaming Services are barred. Isn't it unprofessional?

I have a simple question for...
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L
lbose31
from Kolkata, West Bengal
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Cannot send sms.

Address:Kolkata, West Bengal, 700118

I am using a Vodafone prepaid SIM. For the past few days I am unable to send SMS from my number. My number is [protected]. I have given complaint in Vodafone mini store but they have not helped me out. Please help....
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R
Rani Rabha
from Delhi, Delhi
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No internet

Address:Kamrup Metropolitan, Assam, 781039
Website:Vodafone

I had complaint on Vodafone customer care for long days like my internet was not working in my Vodafone roaming sim, which is Bangalore roaming sim. It was not accessible from last 22 Feb and log complaint on 29 Feb by calling customer care in both Guwahati centre several time. But still not able to sortout and they throughing their duties to one customer care to another and throughing the problem. Very bad exercise of work and less knowledge...
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M
Manoj Kumar Seth
from Noida, Uttar Pradesh
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Out going call banned

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

My postpaid num is [protected]. I paid my bills . My outgoing not active then still . I checked with customer care they took request and said it ll be rectified with in 2 hours in sec 18 Vodafone store . Next day I went to store they said issue is send by mail and then will be solved by 2 hours but still pending ......
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N
Nita Jalan
from Mumbai, Maharashtra
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Disconnection of services

Address:Mumbai City, Maharashtra, 400006
Website:www.vodafone.in

Reference: Number [protected]

I have been a customer of Vodafone for the past many years.

They have recently advertised of your launch of 4G services in Mumbai. In this connection I have visited their Churchgate office/centre on 26th February, 2016 to change over to their new 4G service. I was informed that the previous sim provided by them would not support 4G service and I would have to take a new sim at a...
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S
Sikkander Sayam
from Madurai, Tamil Nadu
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Outgoing barred for many days even after payment made

Address:Chennai, Tamil Nadu, 600020

My postpaid mum is [protected]. I paid my bills and paid extra also. My outgoing was active then. One day later it was barred again. I checked with customer care they took request and said it ll be rectified. Next day I went to store and registered complaint they said there is a server issue at your end and will take a day. Now it's 3rd day and Vodafone care called and said my outgoing is active. but it didn't work even after re insertion...
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B
Binoue
from Mumbai, Maharashtra
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Call drop

Address:Mumbai City, Maharashtra, 400068

Dear Vodafone,

My Cell number [protected] located at dahisar west has serious call drop problem and connectivity is very poor appreciate your help to resolve....
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S
Soumyaranjan Mohanty
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Fake advertise of recharge.

Address:Khordha, Odisha, 751019
Website:www.vodafone.com

I received a notification on vodafone that recharge for 295 and you will get 10gb 3g. But when I recharged it...it only gives 1.25GB . and when I asked to customer care...they say...it depends on Network. I think it was a cheat to me.
Plz I need my 8GB back...
My details :
Mobile Number:[protected]...
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S
Sumankumarnanda
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Inflated Bills/Overcharging

Address:North 24 Parganas, West Bengal, 700136

Dear Sir/Madam,

Vodafone # (Deactivated now):- [protected]
Relationship #:[protected].

This is regarding the Billing dispute I have already complained to Vodafone customer care and they are not at all helpful and still not correcting the bill amount.
Post Paid connection :- [protected]

I am on international roaming since Mid Aug 2015.
I was regularly paying the Postpaid bill...
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S
somnath960
from Jalpaiguri, West Bengal
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Unable to recharge the sim

Address:700071
Website:vodafone.com

My Vodafone prepaid number is [protected], I have tried recharge through Vodafone app and free charge app. I have mailed many rimes to the customer care regarding this. They asked screenshot of the error. Everything I sent them and they had taken three days time after that they are asking again the mode of recharge....
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H
Harshittayal
from Mumbai, Maharashtra
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Money stolen by vodafone agent

Address:Hanumangarh, Rajasthan, +91

In your hanumangarh jun store, gurpreet singh accounts head taken rs 15000 from me for issuing of a penta zero sim.but later after two months he swithed off his phone..and also hi is not coming in store..pls take nassary action on this person..so that i can take my money back.....
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R
rao.ap23
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Arbitrariness

Address:06528

I recharged my vodafone no. [protected] with RC298 unlimited data valid upto 16.03.2016.
but today at 18:15:22 i got message that you have been charged for current data session.
I had Rs. 73 as main balance. and now it is reduced to Rs. 90.
already data pack is activated on my number. And they are explaining that you are doing multipage surfing ans blah ...blah...blah.

what is this. Isn't it a means of looting...
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A
ashutoshbrat
from Ambasa, Tripura
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Vodafone sim activation of mobile no 9088777744

Address:Kolkata, West Bengal, 700033

Hi Vodafone team,

In a sorrow i am informing you i have ported our from Idea cellular to Vodafone and accordingly on 1st of March night service from Idea has stopped but till now( 4th of March at 6:42pm) my Vodafone connection has not been activated. I went Vodafone store more than 8 times and finally wrote a mail to Nodal officer also Srimoyee Dutta. Let me tell you the kind of revert from Nodal officer was shocking and he...
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R
rohan sakpal
from Mumbai, Maharashtra
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Wrong billing for 9167177710

Address:400066
Website:WWW.VODAFONE.IN

Complain (Contact No [protected] ) was lodged regarding wrong billing on 4th march 2016.my billing amout is 1046 and my limit is 800 RS as per my uses i m ready to pay my actual usage but extra what Vodafone has charged me that is totally wrong ... even i am not getting my whole statement i requesting you . Mr Sood that i am getting problem about wrong billing so try to resolve this issue as soon as possible, i hope you do the needful...
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D
dsat01
from Mumbai, Maharashtra
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Excessive 3g data deduction

Address:201014
Website:www.vodafone.in

I got a Vodafone 3G data pack of Rs 497/- on my pre- paid no. [protected] on 27 Feb. I put up in Indirapuram, Ghaziabad (UP). The total 3G data credited to my account was 3511.49 MB or 3.42 MB valid for the next 28 days. Between 3rd and 4th March I may have used the internet data for about 152 minutes. (as stated by the Vodafone customer care itself). At 6:33 am on 4 March the data usage report on My Vodafone App inexplicably shows a huge...
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S
sompriya
from Kolkata, West Bengal
Jan 9, 2023
This thread was updated on Jan 9, 2023
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Postpaid bill

Address:713102

Respected Vodafone I use your post paid connection last 10months ago I paid every month bill, last two time your service man came to my house and I paid him your bill and 1st time I request him that please block my sim card for my personal problem, and he confirmed. Me he blocked it next month he come again and charge me to paid bill and I again pay bill with with written application. To blocked the sim I told him that I don't use it, he...
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Address:Chittoor, Andhra Pradesh, 517501
Website:Vodafone.in

I received an SMS on 26/02/2016from VA -611112 stating that I hav a special offer for Rs252. I dint get the benefit after I recharged for the same amount on 28/02/2016. I dialled in 198 to check with them regarding the same. The agent who took the call at around 5 am had no intention to help he was very rude over the call not even a trace of professionalism exhibited. He kept my call on hold for more than 20mins with out even saying a word....
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A
anil ramola
from Delhi, Delhi
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False commitment

Address:110092

I port my no from idea to vodafone that time your executive told me the benefits.
1500 std +local min free
600 sms local+std free
1gb 3g internet free for mth.

know i use to know that there is no such plan activated in my no .they are charging me my activating different plan .
while idea giving me above plan so i feel vodafone cheated me...
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G
Gopala Rao Thondapu
from Sirsi, Karnataka
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Miss appropriation through debit card

Through my SBI debit card some one credited an amount of Rs.5075 on POS 22317740 at VODAFONE BILL DESK MUMBAI under txn[protected]. Kindly send me the address of the payee to Thondapu Gopala Rao, Meeseva Penuganchiprolu 521190...
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