Vodafone India Complaints & Reviews

I was just surfing on internet, and after sometime I got message from vodafone that, "Your Glamour zone pack is activated & Rs.45 has been deducted. I immediately call to vodafone customer care, the lady from the other end told me that, she didn't get any account information of mine. she gave me other number to deactivate the service(155223), I had successfully deactivate the service using this number but still I didn't get my money back.
What the hell is going on with vodafone. Its really not accepting from Vodafone.

Hi,

I had applied for Prepaid to Postpaid migration on My company corporate plan & submitted all the Document as requested by the Person from Adventa sales and distribution, however it has been 10 days my no is still not activated & the person is not picking the call since many days, There is no information with vodaphone for any such migration. Attached is the plan details of the same.

Kindly provide a solution
Thanks
Nikhil
[protected]

2nd march I recharged 199 for 2g pack fir unlimited data and on 7th mar I got msg from Vodafone RC 147 and get 1 GB 3g .before recharging I called customer service they told u can use bit 2g and 3g services but now I'm having only 3g data, dont know 2g data where went.Give solution to this problem.

Dear Sir/Mam

We have recharge the our vodafone no.[protected] by Rs.121 on dated 03.03.2016 towards V-V call Rs.0.10 paisa per minute also recharge by Rs.70 for full talk tme.

The Vodafone co. has deducted Rs.49.00 on same day from our main balance without my consent? We have not read the balance deduction messeage because we received many messeages from vodafone on dated 03.03.2016.

On dated 07.03.2016 we talking to our family and suddenly my call is disconnected then i check the balance and found that it is Rs..0.01 paisa approx.

In this connection, we talk with vodafone customer care executive immediately and ask about my balance. The customer care executive say that a service pack is activated on your mobile no. due to this Rs.49 deducted. I say that we did not activated any service on our mobile no. then he say that you play the advertisement video during the internet browsing due to this the service pack activated. We told to him we use the BSLN internet from long time and never happen this & advertisement video automatically palyed when use the internet.

We requested to him please deactivate the service immediately and refund our balance then he told that it is not possible becasue u call after 24 hours from activate the service. What Rubish?

We want to refund our balance.

This is for your information and needful action please

With Regards,

Rajesh Kumar Verma
Allahabad
Uttar Pradesh'
Mob.[protected], [protected], [protected]

My mobile no [protected], vodafone prepaid, I did recharge 175 rs net pack for 1 gb 3g on 3rd march but I didnt get 500 mb, I already call custmer care but still I didnt get any satisfied ans. So please try slove it
Thank you
[protected]
Vodafone prepaid
West bengal

Vodafone has a data pack offer for selected customers. I saw an offer with dial *121# ussd code. I saw a message on display about data pack "Rechage with 297 and get up to 10 gb 3g data pack for 30 days, so I recharge with 297 but I received just 1.5 gb data pack. They cheated me.

I have not requested the social book pack but it automatically activated the pack and 90 rupees balance deducted. please check and solve as soon as possible. Refund the deducted amount and deactivate the pack. Mobile Number: [protected] Date of Incident: 07/March/2015

Every month wrong bills are coming for my postpaid corporate connection. they donot resolve after several reminders. hopeless connection

Date-07/03/2016
i have opted vodafone pack of rs.300/p.m but from dec 15 it was chaged without my application/permission to rs 450/or something else that i don't know.though i paid my bill for nov dec jan as per bill.after enquirying about bill at vodafone centre on 02/03/16 at paud road they said that the plan was changed and it is their mistake so they will check and bill to be adjusted in feb bill within 3 days after 5 days nothing was done at their end and my mobile number was disconnected on 05/03/16 when i went to centre on 07/03/2016 at 12 the lady operater was aruging about it, rudely speaking to me namely PRACHI AND GEETA as connectivity was gone and we will not give any information to you
pl give me clarification about my plan and disconnection of mobile number as i paid excess amt to you

Hi
I have not used roaming data at all
I have got the bill of 13500 Rupees
When I'm not used why should I pay
Called plenty of time to customer care nobody taking responsibility
Sent mail couple of times no proper response
The only answer I'm getting clear the dues immediately so we can release the out going call
I'm not going use your service anymore and I'm going to pay single rupee
I'm ready to fight in consumer court
I'm planning to claim a business loss of 5cr

M.ravi [protected]

I have been using my no.[protected] for more than 6 years now and I am extremely sorry to say that even after consistent requests and complaints the network has not improved and is I encounter extremely poor reception at my residence. Hardly am I able to complete my calls at my residence. Internet network is again a rare affair and is only usable at outdoors. I am completely dejected with the kind of services and planning to switch soon in case the issues are not resolved.

Internet speed is 0.0k/s showing on mob no[protected] customer care is not lodging the complain on 198 help line, instead lodging complain cutting the call in between.

I called on 7Mar16 regarding the internet problems on mob no [protected] but customer care executive disconnected the call thrice without solving the problem.

Hi My name is Mahadesh. My mobile number is [protected]. My mobile sim is Vodafone. Without my knowledge and my permission two packs were activated one worth 45 Rs and another one worth 21 Rs. On calling customer care they are telling only 21 Rs can be refunded and 45 Rs cannot be refunded. First of all they activated it themselves without my knowledge and know they cannot refund 45 rs o[censored]nlimited video pack that they activated. Both the services have been deactivated by me.

I have ported one of my airtel number [protected] from airtel to vodafone. Despite of porting three times, each time vodafone cancel my request without informing me the appropriate reason . I have informed vodafone customer care senior officer so many times but they don't help me to on that context. Please help me on that also take a strong action against them. Each and every Day they cheating with us.Customer care is very bad, different person in customer care said different things on the same context. I have also requested vodafone senior customer care officer to log a complain about "Why every time my porting request has been cancelled" but they deny to log a complain. I am so horrified about the service provided by vodafone.

Kindly help me on that so that I am able to transfer my SIM from airtel to Vodafone.

My details is following

Name: SUJIT KUMAR SAHOO
Mobile Number: [protected]

Vodafone has charged me extra for msg packs which i have not subscribed or used...they are saying that you have subscribed but i have not subscribed it...they are not clearing the issue and i m not gonna pay the bill...kindly look after it and help me seek redressal as soon as possible.

i will only pay my bil after the unnecesary charges are cleared buy the company and if they dont do so i will complaint further to the consumer court...they have to bear it then..

Firstly they suddenly & erroneously cancelled 2 of my SIM cards & still haven't transferred the original existing valid data plan & balance onto new number...visited store & contacted customer care repeatedly to no avail - they refuse to even register a complaint...

Today I have purchased a booster 3g data plan of 300 mb which was activated around 2:30 pm on 6/3/16 but without any major consumption it was showing around 220 mb exausted at around 6 pm
I have talked to the customer service executive regarding the said issue but he was not able to provide any solution and not provided any brakeup for the said 220 mb data consumption.
I am a very old customer of your company since more then 12 years and in past also I have experienced few such type of cases but I ignored them but this time I need a proper solution.
Request you to resolve the problem ASAP and provide the breakup for the said 220 mb data and reverse the same in my Vodafone account .

Yesterday on 5th march i made an online payment for my vodafone number [protected] of ₹200 and the same ws debited frm my bank account bt ws nt credited in my vodafone account so i want you to look over this matter n revert me asap..!!
Thanks & Regards
Atul Saraf
([protected]@gmail.com)

My cell phone no. [protected] and my cancelled data card no. [protected]. Due to non coverage I cancelled my datacard and paid Rs.1020 on 1-2-16 and remaining Rs.478 on 4-2-16 for my cellphone as datacard bill is linked to my phone bill. Though I have cancelled the data card The phone bill for Feb.2016 has included the datacard bill. I have never asked them to reactivate the datacard and never used it. Even when they asked for the reason for the cancellation of data card I have told them that I did not have vodafone internet coverage in my new house.
I request that a new statement of my phone bill containing only cell phone charges should be given to me.