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Updated: Mar 23, 2026
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Vodafone India reviews & complaints page 79

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R
RadhikaJ
May 12, 2021
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On November 26th 2021, i received an sms saying,

"Hello!
Thank you for choosing to access games and videos,
You have been charged Rs. 7
Your balance is Rs. 13.05
This is not the first time that vodafone has deducted money from my account balance for unsolicited services. Money has been deducted thrice before.
kindly refund the amount or alteast provide process or any information regarding the same.
Vodafone India customer support has been notified about the posted complaint.
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    J
    Joan Joseph Thomas
    May 12, 2021
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    Hello!
    Thank you for choosing to access VIDEO,
    You have been charged Rs. 15
    Your balance is Rs. 20.6..
    I am getting this message everytime i recharge and being charged 15 rs. Though I did not access or request for their service
    Vodafone India customer support has been notified about the posted complaint.
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      B
      Bushra Farooque
      May 12, 2021
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      Hi Team
      I have been charges every month since November month for some different different amount. I don’t know what is the reason of the deduction.
      I have not even surfed internet nor even using the no. frequently
      Please look into the matter & reverse the charges at the earliest
      [protected] is the no.
      Regards
      Bushra
      Vodafone India customer support has been notified about the posted complaint.
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        P
        purnimapant
        May 11, 2021
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        Dear sir,
        my Mobile sim [protected] closeed by vodaphone before 1.5 weak. i complain customer care but no resolved my problem. sir this no. attched my bank and other documents. so pls see my problem.
        Vodafone India customer support has been notified about the posted complaint.
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          A
          Adi0925
          May 11, 2021
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          I didn't request for this service and Vi deducted ₹25 from my talktime. Please help. Stop doing this Vi.
          Vodafone India customer support has been notified about the posted complaint.
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            D
            Deepak_Antony
            May 11, 2021
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            Address: Hyderabda 500015.Tirumalgerry , Near Ratnadeep ,rtc colony
            Website: vodafone inida

            Dear Sir

            I have purchased a new SIM With Number [protected] of Vodafone from a retailer in my locality on march 18

            At the time of buying the new SIM I submitted the necessary documents. Still my sim is not activated its May 11 now . I called up customer care many times as well as visit the retailer many times. But my problems have not been solved. The retailer called up an agent at [protected] who said the service will be restored but was not. I myself also called the agent up many times who told me that I will get the service back.

            Please look into the matter.

            Please help me so that I may be able to get the service back and benefit from it.

            My Name is Deepak
            My Num : [protected]
            Email : deepakking.[protected]@outlook.com
            Vodafone India customer support has been notified about the posted complaint.
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              D
              dipankarcandid
              May 11, 2021
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              Address: kolkata

              Please stop immediately reminder voice of our mobile - [protected]. already paid bill .

              please stop immediately & obliged.
              Vodafone India customer support has been notified about the posted complaint.
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                C
                Chaitanya Sasane
                May 11, 2021
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                Hi recently i lost my cell phone and had to temporarily block thr sim and when i got a new cell phone i got my new sim with same mob. No. My data plan was resumed without any issue but my sms services are still not working neither i am receiving any sms not i am able to send any
                Vodafone India customer support has been notified about the posted complaint.
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                  A
                  Ausaf Ansari
                  May 10, 2021
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                  [protected]
                  Vodafone India customer support has been notified about the posted complaint.
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                    N
                    Namratha2021
                    May 10, 2021
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                    Address: Vodafone India
                    Website: Vodafone

                    I hardly check my sms, then recently I got a message saying "Hi, Your subscription to 6T Seconds Videos - 15 Days will be renewed on[protected] and you will be charged Rs 45.00 /-. To unsubscribe, sms STOP to 155223."
                    So I scrolled up and saw that this service was activated one month ago. I had to google to know what 6T was. This is day burglary. The moment I recharge my phone, some service gets activated on its own. Either caller tune or some other VAS, and my balance comes to zero.
                    Vodafone India customer support has been notified about the posted complaint.
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                      K
                      khushi1
                      May 10, 2021
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                      I made a recharge of 699 on 9 may 2021 at 9 32 am and the amount was deducted from my bank account but recharge was not made. I did not receive any message about successful recharge.
                      Then I waited for 5 hours, and it still did not happen. I tried to contact customer care but there is literally no option to talk to an executive. I sent them a whatsapp and their bot says an otp was sent to my number but I did not receive any of it.

                      Then I contacted them via twitter and they said it's successful. I told them that my data or calls weren't working and then they just disappeared. No reply.

                      It has been 24 hours since I have been trying to contact them. It is such a harassment and this is the worst company I ever came across in terms of customer care. PLEASE DO NOT BUY THEIR SERVICES.

                      I need a compensation of 1 whole day and my recharge be done immediately.
                      Vodafone India customer support has been notified about the posted complaint.
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                        B
                        Bineet Pal Singh Bakshi
                        May 10, 2021
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                        Resolved

                        UPC Code not generating

                        Dear Sir,
                        I have tried to generate UPC code so that I can switch from Vodafone Idea to another company, but I am not recieving UPC code. I have sent message multiple times like PORT [protected] to 1900 but still there is not reply from them. If i will not be getting the UPC code so how would I get my number ported to another operator.
                        TRAI and Govt. Of India please help me in this. As this is a very urgent matter....
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                        LovejotBhardwaj
                        May 9, 2021
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                        I have received this message on 9-May-2021 10:00am from Vodafone
                        " Hello!
                        Thank you for choosing to access FUN PORTAL,
                        You have been charged Rs. 20
                        Your balance is Rs. 17.01 "

                        I didn't apply for such a plan. So they can't deduct money from my account without my consent.
                        Vodafone India customer support has been notified about the posted complaint.
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                          R
                          rahuld22
                          May 9, 2021
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                          Vodafone sms me and say i have accessed FUN portal. my fone is not magic or ghost operated that it click link on its own. when i ask customer care they say they have blocked all requests from my number after i have told them i dont want any service activated on my number. then how can i click a link and balance deduct - expalnation given by customer care is i have given consent- i have clicked. when i am telling i have not clicked any link nor have i have given any consent on any site then what kind of nonsense is this going on. and this is repeating again and again. not the first time on my number. and i see other people also complaint.

                          so this is 420 criminal case fraud cheating. legal action will have to be taken.
                          Vodafone India customer support has been notified about the posted complaint.
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                            R
                            Raseena Ali
                            May 9, 2021
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                            From many days my main balance is deducted for improper access fun club by vodafone. It is not from today. They already deducted for more than 8 times amount of around 150 rupees. If i contacted to customer care they dont answer for my calls. I want my refunded amount.
                            Vodafone India customer support has been notified about the posted complaint.
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                              M
                              Moulana@38
                              May 8, 2021
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                              Address: Chennai, Perambur

                              I want to know status/reply of my request regarding Vodafone Mobile No. [protected] on Nov. 2nd 2020. Pls provide it to my e-Mail : [protected]@rediffmail.com as soon.

                              K.Moulana
                              The Vodafone Subscriber.
                              Vodafone India customer support has been notified about the posted complaint.
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                                L
                                lalitha8609
                                May 8, 2021
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                                Address: pamidi

                                Subscription of pre embedded games which I am not aware of.
                                Vodafone India customer support has been notified about the posted complaint.
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                                  D
                                  Drx mashum
                                  May 7, 2021
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                                  Resolved

                                  I unable to send message
                                  Jul 25, 2021
                                  Complaint marked as Resolved 
                                  Mai outgoing sms nahi kar pata hu please help me sms barring lag gaya h Email [email protected] Mob 9628183150
                                  Vodafone India customer support has been notified about the posted complaint.
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                                  Sir mere number par sms barring lagi hai to plzz ise hata de plz
                                  Reply
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                                    V
                                    VinnyR
                                    May 7, 2021
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                                    I haven't even touched this number in ages. I just want it active so I keep it with bare minimum balance. I repeat!! I only use the vodafone number for calls and nothing else. Still I keep getting text messages about random deduction. Like the following message,
                                    Hello!
                                    Thank you for choosing to access FUN PORTAL,
                                    You have been charged Rs. 22
                                    Your balance is Rs. 166.93

                                    You better Stop Vi!
                                    Vodafone India customer support has been notified about the posted complaint.
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                                      R
                                      rj_jaini
                                      May 7, 2021
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                                      Hello!
                                      Thank you for choosing to access Pre Embedded Games,
                                      You have been charged Rs. 25
                                      I keep getting this type of even though I didn't participate in all this stuff
                                      Vodafone India customer support has been notified about the posted complaint.
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