Vodafone India Complaints & Reviews

I loaded 1500/- in my Mpesa Account on 03Aug15. This amount has been debited from my Standard Chartered credit card (Transaction reference No. [protected] 3300 728) but not credited to my Mpesa Account. I wrote to them on 07Aug2015 and they are yet to act, though their automated response says they will reply in 2 working days. Trying to reach them over telephone is impossible. The automated voice response system sends you on a vain chase after which the line gets disconnected.

Hello sir.my name is mayur taunk sim card holder of vodafone my no. is [protected] the company always activate some services on my no. and deduct money from my account without any request sended by me for activation. So please solve my issue as soon as possible and i need my 40 rs balance back from company charged from me at 2:20 pm today.

Dear Sir/Mam, I Pradeep Kumar Tiwari get one vodafone corporate connection ([protected] ) as per tariff plan rent.- rs.225 SME(Local V2v .20pase/Minute, V2o .30 Paise/Minut, V2L.50paise/minut STD All network .50 paise/Minut Extra benifit-300calls free to Local network and 300calls free STD and 300msg free local and 300 STD/ per month, but yesterday i have checked our bill in that wrong tarrif charged, Vodafone without any written notice, it has revise my plan pls look the matter & resolve it. Kindly check my plan & resolve the problem so that i can continue your service. Thanks &Regards Pradeep Kumar tiwari TNT India Pvt Ltd [protected]

An amount of Rs 4900 has been credited to a vodafone through billdesk by an unidentified person using my SBI credit card. The transaction was made on 12/8/2015 at around 4:27PM. We request you to kindly verify the transaction. The OTP used for the transaction would be revealed if required. No other transaction Id was received through SMS. The fraud call was received from [protected], to whom the OTP was revealed by mistake.

My details are as follows:
ph: [protected]
A. Pradhan

pls contact at the earliest

On the 12th of August 2015, i had recharged an amout of Rs. 25 (for receiving a free talktime of 40 mins for local + std calls as mentioned in vodafone's official app downloaded from google playstore - attached screenshot) for my vodafone number, But on completion of the recharge instead of receiving the free minutes i had received an sms stating that my account was recharged with a talktime of Rs.19.43(screenshot attached). Now this was not helpful as i already had an adequate balance of more than 300 in my account (this recharge details can also be viewed in the screenshot). On talking to the customer care executive i was informed that this can happen sometimes as a particular amount can have different plans. My question is when i had recharged my number from the official app why should i be deprived for vodafone's inefficiency and secondly even if its for an amount of Rs.25 but still vodafone is making a ptogit by misguiding their customer. I demand either of the following in addition to whole of the cost of legal expeditures- 1) Talktime balance of Rs. 5.57 (25-19.43) 2) free 40 mins balance for local and std calls valid for 3days and deducyion of 19.43 from my account. Rahul [protected] [protected]@gmail.com

I am AYYUB Hakki, customer of your Vodafone Prepaid network, and my Vodafone No is [protected]. i have recharged of Rs 250/- to my Vodafone No through PAYTM on dated 07 Aug 2015 and balance deducted from my Bank Account but still i didnt got balance on my No. i have talked to your customer care executive, they told me that my deducted amount of Rs 250/- will be refund on or before 11 Aug 2015, 06:00pm and today is 12 Aug 2015 and stil didnt get. So now i want my amount back today only, otherwise i will take action agaist your company...

I have a post paid connection of Vodafone ([protected]). My average bill for the last 12 months is Rs 400/ month. This month I have received a bill for Rs. 9402/-. I noticed the issued last month as the unbilled amount was noticed at 4000/- and I sent a formal complaint to Vodafone. The unbilled kept increasing till 7900/- though the mobile handset was switched off. I have screenshots of this to prove that Vodafone system. I visited Vodafone Store in Koparkhairne (Navi Mumbai) and lodged a complaint, I have sent more than 20 mails but no response till date. They have now sent me a bill of Rs 9402/- interestingly my Credit limit is Rs 1000/-

My name is manuj phone number [protected] i took a corporate plan from vodafone store green park new delhi the plan includes 1GB 3G data and after 1gb it will automatically take speed of 2g which is totally free but when i exceeded this 1gb another 650 rs was charged for 2g which was not told by the vodafone people i went to the store then manager said the plans has been revised so now onwards it will be charged but to resolve this issue i will not charge 650 rs this as you were not informed by us, now its been 2 months they did not take any action i went thrice with my friend to meet the manager so she knows this issue i stay far away from the store so today she had a word with the manager he behaved so badly as if he did not have a word with girl in his own life he is just a uneducated creep i do not know how vodafone has made him manager i request you to take a strict action against this person and please revert me on the same number i have mentioned in the complaint.

I harpreet singh owner mobile no [protected] issued by vodafone hereby inform you that i m using this cell number from upto one year with 3G connection however last month i recharge woth 397 rs 3 G data pack but only 2 G internet service available and last week i rrcharge with 497 Rs know days service is very bad no network available, from last month their is no 3G network available. if they cant being able to provide service than why they charge to consumers therefore i request u plz inquire the same plz contact me on my cell i.e [protected] thanks & regards

I am porting my postpaid mobile connection Aircel to Vodafone since 28.07.2015. And I am used New Vodafone Sim last 15 days. But today Vodafone Company barring my outgoing reason giving me my FI is negative. Why Vodafone start my connection last 15 days ? Vodafone Company cheat to customer. Please resolve my problem earliest another I am going consumer forum. Regards, Manoj Kumar Nagar Kota (Rajasthan) Mob. No. [protected]

Sir, My name is harish vachhani and I am using vodafone prepaid sim card few months ago one of the marketing executive of vodafone company called me and said that you are using prepaid services of vodafone and the same can be converted in post paid with 299/- plan and kept repeating this information every now and then. At last I agreed and I agreed and gave them my present address and documents they sent one executive to collect the documents and the executive issued me sim card bearing no.SIM NO.[protected] and IMSI NO. [protected] and told collected money from me and said that the sim will be activated within seven days. but the sim is still not activated and I contacted the company even to nodal officer but there is no positive response from them. I am harrassed and mentally tourtured by the company now I am not able to understand what should I do with the sim card for which I have been cheated.

Hi, I have migrated my vodafone number [protected] from prepaid to postpaid 20 days back. This is from the TCS corporate offer and currently I am the permanent employee of TCS. Now due to some miscommunication in address verification my sim has been deactivated and Its been now 15 days that I am not able to use my postpaid services. I have sent all respective documents while migrating the number. I already called vodafone postpaid...

I am using Vodafone corporate plan. we are using more than 10 postpaid connections where i found that I am being charged for VAS charges every month for each number that costs up to 105/- per month. when i approached to customer care, they told me it is because i clicked on the ads those are flashing on the phone app which i have never done. Its a cheating and TRAI should look in to it. i will write a mail to TRAI also so that this kind of fraud should not be happen again . Mo- [protected]

Dear Sir/Madam, This is inform you to some 2Month back I purchase a Vodafone Internet dongal No.[protected] Dongal is Two month running is very good, but Last 15 days is out of Order. I am visited/Call to Custmer care No.[protected] Lot of Time Vodafone Store regarding to Dongal out of service but Vodafone Executive told me Dongal Expert NOT available after 48 Hours visited/Contact you. but NO body contact me & Visit My office. Last 15 days my work is pending. and i have lot of trouble without Internet my Job is in Notice period only for Vodafone NET Kindly Help This Matter. With Regards Resham Giri POLYGEL INDUSTRIES PVT.LTD. HARICHAND MELARAM FARM, COMPLEX No.4, SEWADHAM ROAD, VILLAGE-MANDOLI, DELHI-110093 Ph.+[protected]/+91-[protected] [protected]@polygelindia.com

I have activated the 300rs 2gb 3g data on 4th July through 121but some technical issues packs was not activated. i raise complaint then rs450 packs was activated. again i raise complain packs was deactivated and next day same pack again activated. as per my corporate plan i got 300MB data and 2gb data that was activated so total data was 2048+300MB. as per my bill total usage of data less then this. but i have charged more than 1000rs only for data. please help thanks & Regards Sunil Kumar 91 [protected]

Respected sir/mam I Sushil Kumar am facing huge problem of 3g network of vodafone in north campus Delhi university.for this i have called to customer care on 198 at 11.19 pm and one person receive my call firstly told me that " why u donot portable to the other operator" then he told that " Vodafone k 3g k sath 2g v jane wala hai" and then i asked his name then he replied that my name is Amitabh bachchan then he starting misbehaving on phone.Here i cant write everything told by him because he added some rough word.After this he told me that dont complaint against me otherwise i loose my job and then he transfer the call to other person then he (new one) told me that their name is Rakesh who misbehave with me.the person who misbehave with me was in the group with some girls and all are laughing at that moment.please take a strong action against it. Sushil Kumar mob no-[protected] calling time -11.19pm date 11/8/2015

Dear sir Sub:- Fraud made by Vodafone Mobile/ According to matter, today, 11 August2015 at 12.46pm, I received a call from Vodafone ( [protected]). It offered me to provide all Local Call Rate at Rs 0.30 paisa/ minute for 90 days by paying Rs 50 one time today. It said me to recharge of Rs 50 to activate plan. It also promised me to give call me at 7pm to activate plan. I recharged my mobile Rs 100 but I did not received any call and information. Vodafone offered me this plan because I was leaving Vodafone mobile service joining another mobile company ( I was converting my Vodafone sim card into other company via PORTABILITY SCHEME). Vodafone stopped me to leave its company. Also I tried many times at Vodafone customer care number at 199 but Talk option is blocked i .e. I can't talk in anyways. It is fraud. Kindly help me and also I want to carry this matter to Supreme Court directly because Vodafone makes huge money by fraud. I wish to make good punishment to Vodafone and to refund me Rs 100 in cash payment and penalty money to make me disturbed and irritatation. My Vodafone complaint mobile number is [protected]. Also I have Call record of Vodafone as a proof. Thanking you. Yours sincerely:- Pawan Kumar Mib [protected]

Dear Sir mene 175 ka data plan Recharge karwaya tha.. mjhe Vodafone conbtumer executive ne 175 mai 2gb 2g data bataya tha but mjhe sirf 700 mb data hi mila mene costumer care ko doabara call ki to unhne kaha ki hamaera plan change hgye hn aur unhne excpt kiya ki unhne mjhe wrng information di lekin wo mjhe na to pese wapas derhe hn na hi mb plss complaint ragister kijie aur action lijiye

Today I have recharged through online an amount of Rs. 125(Rupees one hundred twenty five only) to my Vodafone No. [protected]. Amount has been deducted from my bank .account . Even though 6 hours has already been completed till now not recharged to phone. I had informed the same matter to your office staff namely Mahesh M. over phone at 1.41 P.M.. He replied that the it will be re-charged with in 30 minutes, otherwise the amount will return to my account. No action is taken. . Please do the needful.

Hi mera nam sunil he .muje 9th augest ko caer care ka fon aaya jisme mujse req ki ki me uski bT sunu mene ha bola sunne ke liyee ..uske bad usne uski sceem btayi, then mujse mere rechareg ke bare me pucha tb mene use apna rechrg km btaya n kha ki ise b km ki koi sceem hoti he kya theb she was like igna ulta bat krne lgii jo kbhi ek seller ko apne cstmers se nhi krni chiyee.. (Jb aap apna koi sceem sell krte to tb aap kbhi cstmers se ese bat nhi kr saktee .. ) ... Soo ese nhi vat krna chiyee ya fir apne bat krne ka aproch krne ka ek standard breef rakho ya fir ye sarvice hi bnd krdo jisme aap khus cstmrs ko aproch krte ho n badme usse hi ulta bat krte ho.. I req to cansumar court plsss cheq this thing n short thi out mujse jis bndi ka call aaya tha usnw apna nam neha bataya tha n uska number+[protected]hee