Vodafone India Complaints & Reviews

My Father-in -law aged 71, has vodafone no. and a simple keypad mobile. He usually don't handle mobile rather than calling.but on 6th of april, 2021, he got a message that he has been charged Rs.49 for MyDala service . He has suffered many times like this with different service activation. Also my Mother-in-law was charged some rupees for chota credit plus service.This is totally unfair to deduct the money from these kind of people, as they didn't know why it has been deducted.

I have applied for demo sim for easy recharge. My area distributor is not telling the proper answer to the delay of demo sim processing. Sometimes they will not pickup the mobile phone. Vodafone demo card is urgent to my business. Two weeks passed. Please help. Location is "thoothukudi, mattakadai, tamilnadu.

As per communication had with Vi appellate regarding my post paid plan changed with half information given to me. Vi appellate informed me their inability to provide me a resolution.
Summary of the issue:
"I had requested port out from Vi services and i got call from Vi customer care and they asked me to stay with Vi. As a retention plan they offered me following:-
1. 30 GB monthly data.
2. Monthly rental Rs.200.
Based on the above two point i accepted their offer, however i was not informed following:-
1. data rollover would get reduced from 200 GB to 50 GB.
2. my existing data before plan changed would be forfeited. I had appx 40 GB of data which got forfeited post plan changed.
I requested Vi appellate
1. either to reinstate my previous plan or
2. to credit my forfeited data of 40 GB and increase the rollover limit to 200GB as per previous plan.
Vi appellate could not provide me resolution and closed my complain by imposing me their cheated plan.
I informed them i am being cheated as they lure me of giving 10 GB additional data and against that they forfeited 40 GB data. This has been harassing to me.

Hello!

Thank you for choosing to access Contest,

You have been charged Rs. 3
Money from my account are bene dedicated without my will, this company is garud and should reply my money

RESPECTED VI NETWORK TEAM

THIS IS MY VI NUMBER
[protected]

Latttitude and Longitude
27.092802 83.911393

Address
Room 23 Village- Dharmpur, Post Nebua Raiganj, Dist Kushinagar, uttar Pradesh 274802

Huge indoor and outdoor network coverage problem

We are frusted of network coverage from network team...

Please do the needful and Register network coverage Complaint and esclate to network team to come at my location and analysis the network coverage frequency

Please Register the Complaint and provide Complaint Number

Other wise I have to request Ravinder Takkar Sir and TRAI Chairman Dr R .S.Sharma

Please call me on allternate number so I can elaborate the issue to higher authorities
[protected]

RESPECTED VI HIGHER AUTHORITIES DEPARTMENT

This is my VIl Number
[protected]

This is my Lattitude and Longitude
19.52053 and 76.20869

Address of Network Coverage
Room 94 B Parthur near Shankar Mandir Pandurpur Express Road, Parthur Jalna District Maharashtra 431501

Huge network coverage Complaint of VI Network in our area

Many Complaint had Registered but no Resolution from vi network team

Please escalate this issue to network team of jalna and Request them to come at my location immediately

Or otherwise I have to request Ravinder.takkar

Please I m begging for help from VI network team

Allternate number
[protected]

Hello!
Thank you for choosing to access VIDEO,
You have been charged Rs. 15
Your balance is Rs. 23

This message was sent to me even though no such service has been availed.

RESPECTED VI HIGHER AUTHORITIES DEPARTMENT

This is my VIl Number
[protected]

This is my Lattitude and Longitude
19.52053 and 76.20869

Address of Network Coverage
Room 94 B Parthur near Shankar Mandir Pandurpur Express Road, Parthur Jalna District Maharashtra 431501

Huge network coverage Complaint of VI Network in our area

Many Complaint had Registered but no Resolution from vi network team

Please escalate this issue to network team of jalna and Request them to come at my location immediately

Or otherwise I have to request Ravinder.[protected]@vodafoneidea.com

Please I m begging for help from VI network team

Allternate number
[protected]

Today I got a fake call from Vodafone end, a lady started the discussion that she is calling from JIO and wants me to Text cancel with my port number on 1900.

after that, I received a message that the PORT request has been canceled.
After placing my port request I was getting so many call from Vodafone end which I have not answered and then they called me with this fake number. It's really unethical and cheap way to...

Since last two month VI is charging me incorrect amount.
I noticed on the app that i have a usage charge and immediately contacted customer care thinking its a app issue but to my surprise they showed the exact amount in the bill and claimed that it correct.
04/Mar - I raised a complain of additional call charges of Rs 420 and SMS charge of Rs 15 being displayed on the app. I was told that usage can only be seen after bill generation. I the bill i see that there are 6 incoming calls and 1 outgoing sms on my number [which i have not made] and all after 4th March.
03rd April - The same issue my VI app shows the same usage i.e., call charges of Rs 420 and SMS charge of Rs 15 without even using the service.
I am on international roaming and only use this number and all these charges are fake. I requested for itemised bill and verified all the numbers, and i have no logs of ever receiving calls from the numbers mentioned in my bill. Plus how do VI knows about my usage even before i receive these call. There something very seriously wrong going on with this organisation.
Customer care if of no help, i have raised more than 10 complains.

I have been a loyal Vodafone customer but seems like if is time to switch to a more honest network.
Every month Vodafone adds extra charges to my bill and the same happens with the rest of my family.

Very disappointed with Vodafone.

Vodafone turn on any service without my permission. Even if I don't want to turn on any service and often cut my money. If this continues, I will have to close the Vodafone sim.

This service always active without my permission and deduct my money.

Hello!
Thank you for choosing to access vitbd2c_topup49c,
You have been charged Rs. 49
Your balance is Rs. 13.84

Hello!
Thank you for choosing to access SONGS,
You have been charged Rs. 20
Your balance is Rs. 28.49

Hello! Your Callertune Selection is activated. Amount charged is Rs 0.00 /- for 3Months. Renewal charge is Rs 0.[protected]@3Months. To deactivate, SMS STOP to 155223. Set your favorite Song as Callertune, click bit.ly/Ct-tune .For more songs, dial 1234 or 55655 (Tollfree).PLAY cricket contests & WIN Rs100 COUPON- bit.ly/3l7an2Z

Please fix my problem soon.

My number is being blocked [protected]

Got this sms from VZ-ViCMS
"Hello!
Thank you for choosing to access pre embedded games, you have been charged Rs. 25."
"Hello!
Thank you for choosing to access to video, you have been charged Rs. 15."
I never authorized for these services(scams). Very appalling!

There was also a recent caller tune fraud where Vi would charge you for their callertunes without your permission.

I've noticed similar and recent complaints on this forum.
Dont know what vodafone are playing at. Nevertheless, I will be switching to another network provider if this doesn't get resolved from my local vodafone center.

Sir,

Using a prepaid Vodaphone Mobile No. [protected] recharged for a yearly package 1499 truly unlimited on last year. Still Validity shows as 04/09/2021. But it was not working from 26/02/2021 onwards both mobile calls and net. But still it was working to sent sms messages.

Lot of complaints booked from 27/02/2021 onwards, still no solution. They told me there was a recharge of 149 done on February, but I can't aware that. I can't need that recharge, because already recharged 1499 truly unlimited for one year.

Please help me for the issue sorting and warn them for this type of cheating customers.

Thanks & Regards,

Paulson C Abraham
Kottayam
Kerala
Alternate mob. [protected]
E mail. [protected]@asianet.co.in

Hi

My dad vi number is [protected] baldevprasad gupta using this Number almost 8 to 9 years but puk blocked than I visited galleries and mail vi team vi system couldn't find details against this Number all staff told me number is display other person but I know my dad use this Number. But Vodafone services is not give any positive feedback

There's no network since evening and it shows as No service. I have to go to terrace (6th floor) to get network. I stay on 1st floor, even if I go down to the road I'm not getting the network. Vi claims its the fastest network in India, but how without even proper signal in the Bangalore City.

Hi,

I have been charged an amount of 1680+taxes on an Value added service number 51717 for bill cycle 11.03.21on my VI postpaid sim, on which i have not made any calls. When i talked with VI store executives they are saying i have called for 120mins on the above number which i am not aware of. It seems VI india is looting postpaid customers money by charging through such services. Please take immediate response

I have received the below message.

Hello!
Thank you for choosing to access FUN PORTAL,
You have been charged Rs. 20
Your balance is Rs. 20.89

This is a fraud message. I did not download anything, neither any call or message was asked to me for my approval before deducting the money.

My other Vodafone sim card is lost yesterday early morning request to you kindly block my no [protected]