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Updated: Nov 26, 2025
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Vodafone India reviews & complaints page 86

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H
harshapradyu
from Ernakulam, Kerala
Mar 20, 2021
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On 19 th March 2021 morning I got a message that 15 rs has been deducted from my account for fun portal which haven't been subscribed at all.They are deducting amount without asking any consent. It's fraud and cheating
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    A
    aruc
    Mar 19, 2021
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    This is the second time this is happening. I got a sms saying the a balance of rs 45 has been deducted from my account to access value pack, although i had deactivated it.
    When i go to the ivr, it reports there are no VAS active on my account. However my balance is still the deducted amount.
    It would be give for VI India to give an explanation and refund all amout that has been deducted without authorisation.
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      N
      N2t
      Mar 19, 2021
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      My cellphone [protected] is getting monthly charge for callertune service that I never opted. Have complained service center but they are no help. After long fight I got refunded last month. And again i received messages today that service got activated today without any acceptance from my side. This is very unprofessional from Vodafone. They are looting or not stopping such illegal charges. Please help
      Vodafone India customer support has been notified about the posted complaint.
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        G
        Giridhar P
        Mar 18, 2021
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        Vodfane since last Dec2020 has been activating caller tunes on their own and deducting 30rs automatically. This has been going on for a while. That these are of senior citizens number who dont really understand when and why have they been charged for.
        I have visited customer care center spoken on phone added all numbers on DND and no ads calls/Services yet the same is happening regularly.
        We are tired of this smart thieving activity by Vodafone and targeting senior citizens number as they wouldnt notice in time and thus unable to claim for refund also.
        Vodafone India customer support has been notified about the posted complaint.
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          A
          Anuj07oct
          Mar 17, 2021
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          Address: Delhi

          Hello Team,

          I was using the Corporate Mobile No. [protected] since 2011 which was transferred on my name in 2014 when i left my company in 2014. i continue to use the same plan which my company offered me at time of joining,

          But when i asked Vodafone to change my plan[protected] then they again asking me for my previous company letter head to change my plan. Few months later i asked to close my number but again they denied and want my company letter head.

          Later in 2017, they sent me a Demand Notice of 747 Rs, which is late fee of every month amount. then i explained and asked for bill but they didn't provide anything to me.

          But again after 4 years, i got again same amount of Demand Notice for same number.

          Please suggest.

          Thanks,
          Anuj
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            V
            Vijaya Pantham
            from Hyderabad, Telangana
            Mar 17, 2021
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            I ported my number from Vodafone to Airtel years back and paid extra amount as well as suggested by customer care as there won’t be any outstanding amount. Now they are asking to pay un billed amount which is not true and they have been sending texts to pay and aIso I haven’t received invoice o[censored]n billed amount. Can this be verified at the earliest please.
            Vodafone India customer support has been notified about the posted complaint.
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              K
              KabitaMishra
              Mar 17, 2021
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              I have been charged 10rupees from my vodafone prepaid account for downloading ppu game though I have no knowledge about this. Kindly look into this concern and refund back the same.
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                P
                P.Satish Patro
                Mar 17, 2021
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                I am getting the following message from the "Vodafone idea" in when requesting for UPC for MNP by sending SMS "PORT 890xxxxxxx" to 1909. Tried multiple time. Getting same error as below SMS response

                1st Message
                "Your request for UPC Chas been delayed. Please wait while your request is being processed."

                2nd Message
                "Request for UPC for your mobile no. 890xxxxxxx could not be processed. Please retry after some time."

                When trying to call support 198 number.
                Welcome automated message saying. Then, "thank you for calling vi"
                Vodafone India customer support has been notified about the posted complaint.
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                I got it after 3rd try. Tried twice in the morning Got the same message. But, it worked in the evening. Thank you. Please close
                Reply
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                  A
                  Abhilekh Verma
                  Mar 17, 2021
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                  I have received sms from VZ-ViCMS where they have wrongly attributed accessing of Startalk by me for which I have been charged Rs. 49. I have not accessed any such service. The IVR platform of Vodafone on enquiry has also confirmed that there is no VAS activated on my mobile number. The charge and attribution of access are palpably wrong and illegal. The company needs to address this issue as from the internet search I have found that a lot of its customers having complained of such wrongful charges.
                  Vodafone India customer support has been notified about the posted complaint.
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                    B
                    Bindhyavasni Prasad Chaurasia
                    from Lucknow, Uttar Pradesh
                    Mar 16, 2021
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                    Address: Chiroura, Bagai Khurd, Prayagraj, Uttar Pradesh - 212404

                    About one weak ago I received a message on my vodaphone mobile number [protected] for deduction of 35 Rs. Now today i received a message deduction of 20 Rupees for selection of songs. I am surprised now when I can not selected any thing then why vodaphone deduct amount time to time and doing fraud with customer. You all will be go in hell.
                    If you can not refund my money, I will be free to go court.
                    With Regards

                    Bindhyavasni Prasad Chaurasia
                    Mobile No. [protected]
                    Vodafone India customer support has been notified about the posted complaint.
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                      T
                      Tukai007
                      Mar 15, 2021
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                      Resolved

                      My VI number is [protected]. I recharged 39 rupees on March 5 but did not get validity.
                      Before I did the recharge I checked best offer on my number, it was seen that I will get 28 days validity and 100MB DATA for recharge 39 rupees then I did the recharge. But I did not get the offer what was I seen.
                      I talked to VI customer care executives but they said my number was not such an offer.
                      I gave photos of the offer which I was seen on my number for verification purpose.
                      +4 photos
                      Mar 17, 2021
                      Complaint marked as Resolved 
                      First they taken a complain about the problem and then after They resolve the issue as early and provide best about the recharge related problem. Complain taken dt. 16-03-21 Resolve dt. 17-03-21 Thanks for support
                      Vodafone India customer support has been notified about the posted complaint.
                      Mar 15, 2021
                      Updated by Tukai007                       above number is typing mistake.. the right number is [protected]

                      thankyou
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                        R
                        RahulU17
                        Mar 14, 2021
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                        Hello!
                        Thank you for choosing to access ppu_game,
                        You have been charged Rs. 10
                        Your balance is Rs. 51.87
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                          R
                          RahulU17
                          Mar 14, 2021
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                          Hello!
                          Thank you for choosing to access contentDesc,
                          You have been charged Rs. 7
                          Your balance is Rs. 41.75
                          Vodafone India customer support has been notified about the posted complaint.
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                            R
                            RahulU17
                            Mar 14, 2021
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                            Hello!
                            Thank you for choosing to access Pre Embedded Games,
                            You have been charged Rs. 25
                            Your balance is Rs. 16.75
                            Vodafone India customer support has been notified about the posted complaint.
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                              C
                              Chandrakant97
                              Mar 14, 2021
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                              Website: www.vi.com

                              Since 2 days my Incoming and Outgoing calls are not working on Vi network. I have full network range in my area. My internet also works fine. But if any one calls me it says that my number is out of coverage area. When i try to call some body the call gets disconnected automatically in 5 seconds.

                              Vi service provider is useless.
                              Two weeks before i was facing internet speed problems which got resolved after a month.

                              Immediately after that the calling issue has started. This is really frustrating and wastage of time calling the customer care.

                              Vi is the worst network service provider and does fake advertising of fastest network in India.

                              Please don't buy Vi sim cards. Worst experience of my life.
                              Vodafone India customer support has been notified about the posted complaint.
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                                R
                                Ramgopal Verma
                                Mar 14, 2021
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                                Address: 2A New Master Colony, Jhalawar

                                I have not choose anything eg gaming, why deduct Rs.25/- from my Balance. Refund it immediately otherwise I will complaint to higher authority.
                                Vodafone India customer support has been notified about the posted complaint.
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                                  B
                                  Bijumadhavan
                                  Mar 13, 2021
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                                  Address: Padath House, Rajadhani Road, Kizhoor PO, 680523 Pin

                                  Dear Sir
                                  I have been deducted Rs 5 today for accessing Pre embedded games, I have not used this service and don't know anything about it. On 9th I was deducted Rs for accessing content desk which I didn't use also. Please explain what are these deductions or I may take legal actions for these unauthorized deductions.
                                  Vodafone India customer support has been notified about the posted complaint.
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                                    S
                                    sanjay sharma 686
                                    Mar 13, 2021
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                                    Dear vodafone

                                    your servise is too wrost last 1 week to face your vodafone network suddnly deactive any time any where if you cant give me proper service then i will change your company internet connectivity also is too poor

                                    your custmer care no 198 also no given proper resolvetion
                                    my mobile no is [protected]
                                    Vodafone India customer support has been notified about the posted complaint.
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                                      A
                                      Alok1883
                                      Mar 13, 2021
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                                      I have raised my network/billing issueso many times. But Vodafone never addressed. Now network situation is very drastic at my location. We are unable to connect even then Vodafone asking to clear monthly bill n my plan has been changed without my consent. Send many mail n escalation to Trai as well. But they also not helping. We are facing this issue since long time. Vodafone playing with us. Every time saying load is high.. If load is high in my eare then why they not upgrade the network according to load.
                                      Vodafone India customer support has been notified about the posted complaint.
                                      Mar 13, 2021
                                      Updated by Alok1883                                       Mobile number is [protected] this is Vodafone number. Previous provided number [protected] is alternative number to contact.
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                                        Y
                                        yashuuuuuuuu
                                        Mar 13, 2021
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                                        Even though I did not subscribe for any services, amount of rs 25 has been deducted from my account for preembedded game service. This is the worst experience I have ever had. No customer care from Vi to solve this Issue. Falsely deducting money from my account. I want my money back you cheaters!!! I am changing my sim from Vi to airtel now. and I will go in consumer court. Solve my issue Asap.
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