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1.8
Updated: Dec 31, 2025
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Vodafone India reviews & complaints page 86

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R
Rashida.dhila
Mar 23, 2021
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Address: saifee society,dahod, 389151,Gujarat

I have not bought a plan but the money is getting deducted every month from my balance . This is what the message i get from vodafone states
Hello!
Thank you for choosing to access vibwd2c_bp49v10,
You have been charged Rs. 49
Your balance is Rs. 10.54

I HAVE NOT APPLIED FOR THIS PACK AND WOULD LIKE IT TO BE DISABLE. ALSO I WOULD LIKE THE REFUND FOR THE AMOUNT DEDUCTED UNNECESSARILY
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    V
    vaibhav16606626
    Mar 22, 2021
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    After every 2 to 3 days gap I am receiving messages from viCMS that your balance has been deducted by rupees 3 for participation in a contest and my balance is deducted by rs 3 everytime, but I haven't participated in any such kind of frivolous contest. Till now rs 3 are deducted upto 6-7 times from my balance.please stop such kind of deduction.
    +1 photos
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      G
      GunjanSA
      Mar 20, 2021
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      Message from 51998 number. One message charge 10 rupees on my number so many time
      +1 photos
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        H
        harishpillai
        Mar 20, 2021
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        Address: A 201,Orchid Greens opp Rajworld Shopping, Palanpore gam road surat,

        As I couldnt send sms to bank and when I checked the balance it found -103.47 .I recharged with 10 rs and it also got added to the existing and balance became 96... Something.. how it happened?
        My number is [protected]
        Vodafone India customer support has been notified about the posted complaint.
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        When i contacted your office they says the money was deducted because i used the mobile near border.i didn't go near any border and i have purchased a data pack which has a validity till April.Then how you turn the balance negative?we re using the mobile not only for calling, it is connected to financial institutions also.due to this I was not able to send sms to transfer money using UPI and i faced a loss.Please correct the issue and credit back the amount which i recharge to perform my needs,
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          A
          ashutoshssc
          Mar 20, 2021
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          Vodafone has too much confusing recharge schemes, I had recharged with 39 Rs. Where they have indicated that they will provide 39 Rs. full talk time 28 days validity and 100 mb data, but after recharging they provided 30 Rs. o[censored]nknown secondary talk time which is useless 100 mb data and no validity for talk time. My services are still barred after recharging.
          +3 photos
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            H
            harshapradyu
            from Ernakulam, Kerala
            Mar 20, 2021
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            On 19 th March 2021 morning I got a message that 15 rs has been deducted from my account for fun portal which haven't been subscribed at all.They are deducting amount without asking any consent. It's fraud and cheating
            +1 photos
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              A
              aruc
              Mar 19, 2021
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              This is the second time this is happening. I got a sms saying the a balance of rs 45 has been deducted from my account to access value pack, although i had deactivated it.
              When i go to the ivr, it reports there are no VAS active on my account. However my balance is still the deducted amount.
              It would be give for VI India to give an explanation and refund all amout that has been deducted without authorisation.
              +1 photos
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                N
                N2t
                Mar 19, 2021
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                My cellphone [protected] is getting monthly charge for callertune service that I never opted. Have complained service center but they are no help. After long fight I got refunded last month. And again i received messages today that service got activated today without any acceptance from my side. This is very unprofessional from Vodafone. They are looting or not stopping such illegal charges. Please help
                Vodafone India customer support has been notified about the posted complaint.
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                  G
                  Giridhar P
                  Mar 18, 2021
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                  Vodfane since last Dec2020 has been activating caller tunes on their own and deducting 30rs automatically. This has been going on for a while. That these are of senior citizens number who dont really understand when and why have they been charged for.
                  I have visited customer care center spoken on phone added all numbers on DND and no ads calls/Services yet the same is happening regularly.
                  We are tired of this smart thieving activity by Vodafone and targeting senior citizens number as they wouldnt notice in time and thus unable to claim for refund also.
                  Vodafone India customer support has been notified about the posted complaint.
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                    A
                    Anuj07oct
                    Mar 17, 2021
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                    Address: Delhi

                    Hello Team,

                    I was using the Corporate Mobile No. [protected] since 2011 which was transferred on my name in 2014 when i left my company in 2014. i continue to use the same plan which my company offered me at time of joining,

                    But when i asked Vodafone to change my plan[protected] then they again asking me for my previous company letter head to change my plan. Few months later i asked to close my number but again they denied and want my company letter head.

                    Later in 2017, they sent me a Demand Notice of 747 Rs, which is late fee of every month amount. then i explained and asked for bill but they didn't provide anything to me.

                    But again after 4 years, i got again same amount of Demand Notice for same number.

                    Please suggest.

                    Thanks,
                    Anuj
                    +1 photos
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                      V
                      Vijaya Pantham
                      from Hyderabad, Telangana
                      Mar 17, 2021
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                      I ported my number from Vodafone to Airtel years back and paid extra amount as well as suggested by customer care as there won’t be any outstanding amount. Now they are asking to pay un billed amount which is not true and they have been sending texts to pay and aIso I haven’t received invoice o[censored]n billed amount. Can this be verified at the earliest please.
                      Vodafone India customer support has been notified about the posted complaint.
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                        K
                        KabitaMishra
                        Mar 17, 2021
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                        I have been charged 10rupees from my vodafone prepaid account for downloading ppu game though I have no knowledge about this. Kindly look into this concern and refund back the same.
                        +1 photos
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                          P
                          P.Satish Patro
                          Mar 17, 2021
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                          I am getting the following message from the "Vodafone idea" in when requesting for UPC for MNP by sending SMS "PORT 890xxxxxxx" to 1909. Tried multiple time. Getting same error as below SMS response

                          1st Message
                          "Your request for UPC Chas been delayed. Please wait while your request is being processed."

                          2nd Message
                          "Request for UPC for your mobile no. 890xxxxxxx could not be processed. Please retry after some time."

                          When trying to call support 198 number.
                          Welcome automated message saying. Then, "thank you for calling vi"
                          Vodafone India customer support has been notified about the posted complaint.
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                          I got it after 3rd try. Tried twice in the morning Got the same message. But, it worked in the evening. Thank you. Please close
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                            A
                            Abhilekh Verma
                            Mar 17, 2021
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                            I have received sms from VZ-ViCMS where they have wrongly attributed accessing of Startalk by me for which I have been charged Rs. 49. I have not accessed any such service. The IVR platform of Vodafone on enquiry has also confirmed that there is no VAS activated on my mobile number. The charge and attribution of access are palpably wrong and illegal. The company needs to address this issue as from the internet search I have found that a lot of its customers having complained of such wrongful charges.
                            Vodafone India customer support has been notified about the posted complaint.
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                              B
                              Bindhyavasni Prasad Chaurasia
                              from Lucknow, Uttar Pradesh
                              Mar 16, 2021
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                              Address: Chiroura, Bagai Khurd, Prayagraj, Uttar Pradesh - 212404

                              About one weak ago I received a message on my vodaphone mobile number [protected] for deduction of 35 Rs. Now today i received a message deduction of 20 Rupees for selection of songs. I am surprised now when I can not selected any thing then why vodaphone deduct amount time to time and doing fraud with customer. You all will be go in hell.
                              If you can not refund my money, I will be free to go court.
                              With Regards

                              Bindhyavasni Prasad Chaurasia
                              Mobile No. [protected]
                              Vodafone India customer support has been notified about the posted complaint.
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                                T
                                Tukai007
                                Mar 15, 2021
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                                Resolved

                                My VI number is [protected]. I recharged 39 rupees on March 5 but did not get validity.
                                Before I did the recharge I checked best offer on my number, it was seen that I will get 28 days validity and 100MB DATA for recharge 39 rupees then I did the recharge. But I did not get the offer what was I seen.
                                I talked to VI customer care executives but they said my number was not such an offer.
                                I gave photos of the offer which I was seen on my number for verification purpose.
                                +4 photos
                                Mar 17, 2021
                                Complaint marked as Resolved 
                                First they taken a complain about the problem and then after They resolve the issue as early and provide best about the recharge related problem. Complain taken dt. 16-03-21 Resolve dt. 17-03-21 Thanks for support
                                Vodafone India customer support has been notified about the posted complaint.
                                Mar 15, 2021
                                Updated by Tukai007                                 above number is typing mistake.. the right number is [protected]

                                thankyou
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                                  R
                                  RahulU17
                                  Mar 14, 2021
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                                  Hello!
                                  Thank you for choosing to access ppu_game,
                                  You have been charged Rs. 10
                                  Your balance is Rs. 51.87
                                  +1 photos
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                                    R
                                    RahulU17
                                    Mar 14, 2021
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                                    Hello!
                                    Thank you for choosing to access contentDesc,
                                    You have been charged Rs. 7
                                    Your balance is Rs. 41.75
                                    Vodafone India customer support has been notified about the posted complaint.
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                                      R
                                      RahulU17
                                      Mar 14, 2021
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                                      Hello!
                                      Thank you for choosing to access Pre Embedded Games,
                                      You have been charged Rs. 25
                                      Your balance is Rs. 16.75
                                      Vodafone India customer support has been notified about the posted complaint.
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                                        C
                                        Chandrakant97
                                        Mar 14, 2021
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                                        Website: www.vi.com

                                        Since 2 days my Incoming and Outgoing calls are not working on Vi network. I have full network range in my area. My internet also works fine. But if any one calls me it says that my number is out of coverage area. When i try to call some body the call gets disconnected automatically in 5 seconds.

                                        Vi service provider is useless.
                                        Two weeks before i was facing internet speed problems which got resolved after a month.

                                        Immediately after that the calling issue has started. This is really frustrating and wastage of time calling the customer care.

                                        Vi is the worst network service provider and does fake advertising of fastest network in India.

                                        Please don't buy Vi sim cards. Worst experience of my life.
                                        Vodafone India customer support has been notified about the posted complaint.
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