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Vodafone India Complaints & Reviews

1.8
Updated: Dec 31, 2025
Complaints 27135
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Vodafone India reviews & complaints page 88

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S
Sohan Adhikari
from Noida, Uttar Pradesh
Mar 5, 2021
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My mobile no is.[protected].My service is temporarily withdrawn and so I won't able to call.

If you kindly resolve my problem I will be grateful.
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    S
    Suhaila Chin
    from Talipparamba, Kerala
    Mar 5, 2021
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    On 5 th march 2021( that is today) I have been charged Rs25 due to pre embedded games that i didn’t even subscribed.
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      R
      Rahul977591
      from Hāora, West Bengal
      Mar 5, 2021
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      Address: Tarakeswar,kalaikundu

      Respect sir/madam,
      I am a customer of Vodafone idea but I want to port from Vodafone idea but Vodafone idea doesn't allow me to port out it is showing Vil error 38. But when I try send messages another number it is successfully send but not 1900 number.
      Kindly resolve this issue as soon as possible.It is helpful for me.
      Thanks & Regards,
      Rahul Samanta
      My vi mobile no:-[protected]
      +1 photos
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        D
        Dipesh999
        from Mumbai, Maharashtra
        Mar 5, 2021
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        Address: 04, Jayshree Socity, Jambhulpada, Ghatkopar west

        In 2003 i paid 1000 rs. recharge for lifetime validity.. now Vodafone company stop my incoming and outgoing service.. and asked for monthly pay plan.. i paid already 1000 rs. for lifetime plan for incoming then why Vodafone company stop my incoming calls service
        Vodafone India customer support has been notified about the posted complaint.
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          A
          Abe Ngullie
          from Guwahati, Assam
          Mar 5, 2021
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          Address: Kohima, Nagaland, India

          Sir, with reference to the subject about I would like to state that every month I was being deducted from my Vodafone account an amount of Rs.7 for CONTENTDESC which I didn't subscribe. Therefore I request to kindly deactivate it from my mobile No.[protected]. (enclosed SMS below). Thanks
          With regards
          Abe
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            H
            Hira Prasad Srivastava
            from Kolkata, West Bengal
            Mar 4, 2021
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            Today I received a text message stating that Rs. 22 has been deducted for Fun Portal for my mobile number [protected]. I do not have net connectivity neither have I downloaded any such portal. Kindly refund my money back.
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              S
              Sonia alien
              from Chennai, Tamil Nadu
              Mar 4, 2021
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              Sim activation number 59059 is not working

              I am not able to reach the sim activation number 59059 from my new Vi sim. The call automatically disconnects. I called the activation number a few hours after buying the sim. I called at around 5 to 5:30 pm. I even tried inserting sim into multiple mobile devices and Sim slots. But nothing worked. I just can't reach that number. What to do?...
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              S
              ssekar62
              from Bengaluru, Karnataka
              Mar 4, 2021
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              I just got my post paid plan changed to prepaid SIM and was told to call 59059 for televerification. I got a SMS too for the same, with a code to enter. However every time I call 59059, I get message that this number cannot be used for voice and to check and redial. I am unable to tele-verify.
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                P
                Pragya Niwas
                from Muzaffarnagar, Uttar Pradesh
                Mar 3, 2021
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                Dear Sir/Madam,
                I am using Vodafone postpaid two numbers . Please note that i have not activated any VAS services but you have charged in my bill.

                Please note that why i have got the SMS as " Hello! Thank you for using 1000, You have been charged Rs. 10 " on my second Vodafone num [protected] . My primary num is [protected]

                Please deactivated same and revers back ASAP. and also reduce my bill amount.
                Vodafone India customer support has been notified about the posted complaint.
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                  A
                  ananttrivedi007
                  from Ahmedabad, Gujarat
                  Mar 3, 2021
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                  Address: Ahmedabad

                  In the bill of February Month, Vodafone company added someone else pending bill (Vodafone number - [protected], ac no.[protected] into my postpaid number [protected].

                  I am using vodafone number - [protected] since more than 10 years & have paid all bills on regular basis, but this no. [protected] not belongs to my account & not in my family relation, I will not accountable to pay someone else pending due.

                  Request to remove amount Rs. 385.69/- (added as Adjustments) from my current bill amount.
                  Vodafone India customer support has been notified about the posted complaint.
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                    D
                    Divyas2631
                    from Thāne, Maharashtra
                    Mar 2, 2021
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                    Main Balance Negative, Failed to send SMS prompt

                    I'm a prepaid user. From past many plan recharges, I'm facing the issue of sms failed to send. I found my main balance was negative at Rs. - 0.78, I check this through Vi messages, both customer care numbers 199 as well as 198 and the Vi app, it cleary said and says and shows Rs. - 0.78. So I went and did a top up of Rs. 10 once and Rs. 12 twice. It still shows the same. I got connected with customer care executive, I was said my messages...
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                    P
                    Prayashi
                    Mar 2, 2021
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                    Money deducted but recharge not done

                    I had recharged for my phone with VI plan Rs 599 today at 9:24 am from Vi website. The amount got deducted from my account but the plan has not been activated.
                    Transaction id :[protected]
                    Please resolve the matter and refund incase of failure of recharge at the earliest

                    Mukul bora...
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                    A
                    Albin Joy
                    from New Delhi, Delhi
                    Mar 1, 2021
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                    Vodafone used to be such a prestigious company and now they started doing robbery to survive. If you want 25 Rs ask me directly. Don’t cheat the few costumers who are with you even after providing the worst service.
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                      Ranjan6135
                      Mar 1, 2021
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                      Yesterday I received a message on my Vodafone number - [protected] that rs 49 has been deducted for some value -added service. I tried reaching to Vodafone customer care that I did not activate it. I have not sent/ replied to any message to Vodafone but the customer care agents are saying you replied that's why money deducted. I have proofs. I have not sent any messages. I need refund.
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                        S
                        sehar_10
                        from Bengaluru, Karnataka
                        Feb 28, 2021
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                        Even if i have recharged my data is just rolling and connection time out its showing.please resolve the issu as soon as possible
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                          Jaswant2911
                          Feb 27, 2021
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                          I had got a msg where it is telly i have been charged 25 rs for pre embedded game service which i had not activated and you complain executive are so worst they pick up the phone not even talk properly
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                            A
                            Arun316
                            from Serilingampalle, Telangana
                            Feb 27, 2021
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                            Vodafone India fraud where they have charged 900 Rs against a special number 51717 saying the call was made thru my number at 1:19 am in Feb. This is fraud and I see already so many complaints raised. Pathetic customer care and I need action to be taken against such fraud billings.
                            Vodafone India customer support has been notified about the posted complaint.
                            Attached is the image 714Rs charged to me and when spoke to customer care they are saying 51717 number which I didnt made call. So far spoke to Vodafone complaints department Priya and Sameer. No action on complete reversal on this total amount. No call arranged since morning after requesting ample of times and explaining this is wrongly charged. Need action!!

                            Not a happy Customer
                            Arun

                            Wrong Charge against 51717 special number - Comment #3805388 - Image #0
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                              S
                              skotian1
                              Feb 26, 2021
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                              Address: Junnusandra,Bangalore

                              I've recharged my brothers vodafone number with work from home package of 100GB on 22feb.He was not able to access to internet Then I recharge his Idea number with the same package .The Idea sim Internet was not working first day but started working from next day.
                              I Raised complaint to customer care started to follow up on the vodafone internet issue, they are adamant to not refund the amount and they have told me that Outdoor coverage is moderate and have deep indoor coverage issue due to service is 310 meter.

                              There was not even a single byte data being used of 100GB and they are accepting that there is network coverage issue but not ready to refund.
                              Reference number KAR-V[protected][Complaint has all details]

                              I request for refund for the data recharged which is not usable!
                              Vodafone India customer support has been notified about the posted complaint.
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                                A
                                Ankita voda
                                Feb 25, 2021
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                                Dear sir
                                This is to inform that i tried to activate rs 48, 3G data pack from my phone by using *121# self help on 21st and only once. Bit an amount of 48+48 has been deducted from my balance for no cause. CUSTOMER care executives are saying you have activated it so it cant be refunded. But i activated it only once not twice which has been forcefully deducted by Vodafone. Attaching screenshots for evidence.
                                Its not about a deduction of 48rs rather a cheat. And its not just once! Prior to this, an amount of rs 7 got deducted at 6:30am when i was sleeping and your CUSTOMER service is saying that i must have activated it. They don't know what I activated but Third party took the service and my balance got deducted and Vodafone doesn't know where it went and I don't know what did i activate when i was sleeping! Is this the kind of data security you are providing! Thrice I called up CUSTOMER care and they are doing time pass with me and then forwarding it to senior executives who take more than 30 min to take the call rather not take the call! Am i here to waste my whole day on ur stupid service! And now am i mad to activate the same data pack back to back and then call your CUSTOMER care to get gyan that i only activated the service!

                                Pl refund my rs. 48 and deactivate the second data pack as i didn't ask for the service which Vodafone is throwing up at me forcefully and i am not going to tolerate your ### all the time. Its not a matter of rs 48 and rs 7 rather a matter of CHEAT BY VODAFONE !
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                                  Som11688
                                  Feb 25, 2021
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                                  Resolved

                                  I have been using my [protected] no since more than 10 years. Today I reacharged Rs. 39 but while checking the balance, it showing incoming validity expired. I tried to call customer care, but it says your account is barred bcoz u have no service...
                                  Kindly please help me on this and make it resolve..

                                  Alternative contact no -[protected]
                                  Feb 25, 2021
                                  Complaint marked as Resolved 
                                  It has solved automatically after 12 hours.
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