[Resolved] Volkswagen India — abs module failure

riteshkumar1974

from Delhi, Delhi

Address:

Bangalore, Karnataka, 560076

I am owning jetta 2010 model and have been regularly maintaining my car to ensure it runs longer without any problem. This car has run 1, 42, 000 kms and now abs module has stopped working. German cars are supposed to be long running car and this is not wear and tear part.

My intention to purchase vw jetta was to have it as a long term car without major breakage and i am really surprised seeing abs module failing. My family has been vw loyal and i really look forward to get proper support here.

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Dec 25, 2019

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

Nov 15, 2019

Updated by riteshkumar1974 My number [protected]

Verified Support

Nov 24, 2019

Volkswagen India Customer Care's response Dear Customer,

Greetings from Volkswagen Passenger Cars!

This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd.

We request you to please share your car registration no. & contact details in order to enable us to address to your Query/Concern.

Assuring you our best services always.

Yours’ Sincerely,

Customer Care
Volkswagen Passenger Cars India

For Enquiries/ Complaints[protected]
For Road Side Assistance[protected] /[protected]
E-mail customer.[protected]@volkswagen.co.in
Website www.volkswagen.co.in

Closed comments
Dear Customer,
Greetings from Volkswagen Passenger cars!
We value your association with our brand and appreciate the time you have invested in sharing your feedback.
We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website.
In case there are any queries unaddressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in
We thank you for being our valued customer.
Assuring you of our best services always.

Yours’ Sincerely,
Customer Care
Volkswagen Passenger Cars India