Volkswagen India Complaints & Reviews

Dear Sir,
I am having a Vento car 2011 model and regn. No. UP16CE4739.The lower front grill was found missing of my car. Hence, I approached Volkswagen service centre( Frontier Auto world Pvt Ltd) at Indl. Estate, Mathura road, Delhi today i.e. on 30.12.2022 for procurement of the grill.
But inadvertently, upper grill(show grill) has been delivered to me in place of lower grill.
I again approached the service centre...

Hello Team,

I have been facing terrible service experience with KUN VW Alanthur, Chennai.

I recently gave my VW polo for general service, but what I got in return was a damaged car, they literally broke the car gear knob, and there were additional
Scratchers on the bonnet. It is almost 6 months now still they have not fixed the issue. After these many months now the general manager is saying we can’t...

Last month November 14th i delivered my Polo Tsi to Volkswagen Nagawara Branch Bangalore north regarding Engine Temperature issues.

Till now the Vehicle is in the service center they changed wrong part they charged for that again they changed Another part without my permission.

I Paid
INR.4000/- (Inspection & test drive petrol)
INR. 21000/- (Thermostat Part)

Multiple times in past...

Draft this mail for a request for a duplicate invoice copy of my vw vento, 2011 model 1.6 L highline PETROL AUTOMATIC car.
I actually require my car to be re registered to GUJARAT from DAMAN AND DIU . I have taken the noc from DAMAN AND DIU and submitted to my rto office. They now ask for the invoice of the car to analyse the then price of the car to prepare the tax amount here. And to my bad luck i have miss placed it.
My request...

I purchased a WV Taigun 1.0 for my wife earlier this year.This car is plagued with multiple inherent manufacturing defects! Despite sending VW 27 email reminders, they play the avoiding game and did not show the courtesey and professionalism to acknowledge and confirm that the issues prevailing in the brand new car will be corrected 100% to my satisfaction, at their own cost. I think by now this is an open secret that VW Taigun vehicles have...

I recently purchsed a Top line Virtus Sedan from Goa . The promised seat ventilation on all the front and reasr seats does not work and is totally ineffective. The car was taken to workshop for first check up after one month but the complaint was not addressed...

A very pathetic work experience in authorised service centre of Volkswagen Kolkata GJ Khan Road. My Polo car was given to the service centre on 4th December due to an issue with bettery indicator light on during drive and Bettery drained out issue. Mr.Gopal inspected the car and confirmed that the issue is with only negative side wire which need to be replaced. It took 4 days to fix the same and Mr.Gopal called me on 9th December to get the...

Hi, I Am Customer Of Vw India, I Own A Vw Taigun Manual 1.0, I Bought It On 10 Feb 2022, My Car Got Into An Accident On 24th October 2022, In That Accident
My Car Got Damaged. Parts ( Front right alloy and front right tyre, and Front Bumper, Back Bumper, Backlight)
And we claimed at our service center
Varanasi auto Pvt Ltd, but they rejected our claim cause they have no parts available and They can't make it avail...

have taigun topline 1.0 automatic and its power window is creating issues since 2 months the mirror is not closing and i have complaint this abut volkswagen showroom jabalpur, madhya Pradesh...the service team is very poor ther are not resolving my issue and saying that power window motor is not availabe since 2 months ...they are not listening to our complain and my power window got stuck now tell me what do i do these things are not expected...

HI,

I have registered the following complaint with VW india customer care.
So far no-one has contacted me and I contacted them few times via customer care phone no but no proper response.

Dear Sir/Madam,

The air conditioner in my Polo GT car (model 2018) was not working, so I took it to the service center at Thillaiganga Nagar, Chennai on the 1st of December 2022.
I was informed...

Bought Taigun TSI Highline in May'22. But ORVM was not functional and dealer said it's not available. As per brochure ORVM is available for this model and there was tweet from VW India on 10th Feb'22 - which says with out ORVM either get a 15000 refund or utilize same amount for retro fitment once chip available....

Its been more than 7 months and still my car is under repair at VW Guwahati service centre. There has been multiple changes on the date of completion. And still it is not clear the estimated date completion.

The repair at the service centre has been very slow and the entire team is highly unprofessional. I do not foresee the completion of the work in near future.

Kindly look into the matter and do the needful...

Hi Team,

I bought 2 years SVP plan last year in Mumbai with Mody Auto Corp Mira road, at the time of selling SVP, I was told its valid across India.

Now I am in Hyderabad and given my Vento (MHQ3628) at PSS motors Manikonda for yearly service.

At the time of giving service they confirmed that the SVP is valid and will do service as per standards.

However PSS motors said they will...

My car UK 06W 3700 was met with an accident by me, in which I had handed over the car to Haldwani Volkswagen Showroom for work and I had given my car there for servicing, when I received the car near Ramnagar, Stephanie was in the car., Stolen as well as back light, and door rubber, car horn, car AC all these things were found in bad condition.

Owner-Gaurav Bangari
Mobile no-[protected]
Adress-Lakhanpur Chungi...

The rear Wiper of the newly purchased Volkswagen Taigun was found defective and the complaint was registered 70 days ago . The issue is still not resolved and no Communication as to when the issue will be resolved...

I am having a Polo GT Model 2017 DL2CAQ3357 in which I faced some gear shift issues on 7th October. I immediately drove the car to the VW Service centre Behrampur Road, Gurugram. On reaching the service centre, a test drive was done but no issues were found. But still the service centre has updated the system settings which took almost 4 hours and the car was handed to me. On driving back, I again faced the same gear shift issues and called...

To,

PPS MOTORS PRIVATE LIMITED / Volkswagen India team

Dear PPS Motors Team,

I would like to bring to your kind notice that the following inconvenience caused by your Somajiguda Sales tem and Not resolving the issue since last 4 months

Placed the order for Taigun Automatic mid variant with Automatic foldable ORVMs.

But delivered the vehicle with out Automated ORVMs(...

Last week October 4 2022, I sent my car to Tirunelveli Ramani cars company service center for Bumper internal damage, Steering rotating noise, Brake noise & Engine noise problem while driving. But still steering unbearable noise and brake noise. I felt bad that I have again the same problem. I am
upset with this service.

I paid INR. 19888/-
Additional
Insurance Claim - INR. 15000/-...

Team Volkswagen India,

I would like to bring to your notice a fraud committed by your employees by delivering a faulty Taigun Car to me that is running at an average of 4.5 Km/litre.
I purchased a Taigun Highline 1.0 from Noida (Viraj Automobiles), all relevant documents attached for your reference. I live in Kanpur city and have been using the vehicle in this city. I purchased it from Noida because of the lesser waiting...

I've brought the VW Taigun 1.0 car and given it for annual or 15, 000/- KMS service but didn't resolved the complaints. Also, not responsive or not skilled labour, after service getting the car performance got down....