[Resolved] Volkswagen India — faulty product and bad service
P
PrathameshK
from Mumbai, Maharashtra
Address:
627012
The power steering of our volkswagen also is too tight and causes a lot of pain while driving for long distances. One of the tyres has developed a bulge. Service centre is not solving the issue even after repeated visits. Raised complaints in customer care and even they don't respond. Really disappointed in the product and the company. Didn't expect this!
Was this information helpful?
No (0)
Yes (0)
Sep 7, 2019
Complaint marked as Resolved
Volkswagen India customer support has been notified about the posted complaint.
Verified Support
Aug 07, 2019
Volkswagen India Customer Care's response Dear Sir/Ma’am,
Greetings from Volkswagen Passenger Cars!
This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd.
We request you to please share your car registration no. & contact details in order to enable us to address to your Query/Concern.
Assuring you our best services always.
Yours’ Sincerely,
Customer Care
Volkswagen Passenger Cars India
For Enquiries/ Complaints[protected]
For Road Side Assistance[protected] /[protected]
E-mail customer.[protected]@volkswagen.co.in.
Website www.volkswagen.co.in.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment