[Resolved]  Volkswagen India — New Car VW Taigun

Hi,
I have purchased a new VW Taigun from Volkswagen Whitefield Bangalore .
I switched from Hyundai to VW thinking it's the topmost brand with best quality. 2Mar 2022 after waiting for 5 months I took delivery of my car. In these 5 months car price has been increased twice . Today morning 3Mar 2022 the car horn stopped working. I brought it the dealership today, they are still struggling to give me an answer and have taken the car for inspection. The horn keeps working and not working from time to time . There was a minor paint issue as well, which they have promised to touch up .
When I switch to VW I don't expect compromise in quality and service . This was a dream brand for me when I was growing up but my experience was just the opposite of what I thought of .I need immediate resolution on this. Your claim is that you are the best, kindly prove it and retain my trust .
Regards
Arpan Basu
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Apr 7, 2022
Complaint marked as Resolved 
Volkswagen India customer support has been notified about the posted complaint.
Verified Support
Mar 07, 2022
Volkswagen India Customer Care's response
Dear Customer,

Greetings from Volkswagen Passenger Cars!

This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd.

We request you to please share your car registration no. & contact details in order to enable us to address to your Query/Concern.

Assuring you our best services always.

Yours’ Sincerely,

Customer Care- Volkswagen Passenger Cars
Division of ŠKODA AUTO Volkswagen India Private Limited
(formerly known as Volkswagen India Private Limited)
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