Volkswagen India — Recurring problems with fuel injection

Address:Volkswagen india, Chakan, Pune

Wishing you a happy healthy & prosperous new year in advance. I have chosen VW for its proven track record of a high standard of quality & aftersales service.My Vehicle Registration number is MH02 CP 1592, VENTO 1.6CR(MT) HIGHLINE. It is just about 25000 KM of running & This is the fourth time i am facing fuel injection system problem. It's annoying & indeed disappointing from a German multinational of a extrely high reputation. I have already paid close to RS 50000 For replacement at Vidyut motors, Authorised service centre for VW in Pune @ Mangala Talkies.
Sevice manager of Vidyut Motors ( Most Probably Mr. Singh) has suggested to fill in fuel at SHELL only for its better quality, i am been regularly filling from them although the Gas stations are far away from my residence. The result is still disappointing.
Must mention that my confidence is shaken big time to take the car for long travels. There is a fear that Spiral Indicator would start blinking any time. On search on google it is evident that this a a very common problem faced by many. Transmission to 2nd gear is another. In developed countries for problems such as these, The organisations are very accountable & alert. There is a mass recall in case it is a batch problem. I need help on this problem, ideally entire fuel injection assembly should be replaced free of cost & with honour. The problem is live & i am not driving the car in disappointment.
Was this information helpful?
No (0)
Yes (0)
Volkswagen India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Volkswagen India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    2189
    Pending
    0
    Resolved
    1321
    Volkswagen India Phone
    +91 22 3313 7000 [Corp Office]
    Volkswagen India Address
    4th Floor, Silver Utopia, Cardinal Gracious Road, Chakala, Andheri East, Mumbai, Maharashtra, India - 400099
    View all Volkswagen India contact information